Rated 3 out of 5 by footprintmaker Disappointed
We didn't question our choice to stay at a Sheraton. When we arrived, the front desk clerk treated us like the average Joe off the street. She was less than friendly. The hot tub was not working. I had to ask for free wifi.
July 19, 2013
Rated 4 out of 5 by Jenlit86 Great hotel but....
There should really be a full door on the bathroom! That is just not ok especially with teenagers or little kids!
Had stayed on the club level but the breakfast in restaurant 301 was better than the club level offerings.
September 23, 2013
Rated 4 out of 5 by 2carat Lovely Hotel
The Sheraton is a great place to stay as it is centrally located to many restaurants and attractions in the downtown area. The staff is very friendly and accommodating. Rooms are spacious with very comfortable beds.
January 2, 2014
Rated 5 out of 5 by frequenttraveler Excellent location
The hotel is located in downtown, with free parking and within easy walking distance to many shops, restaurants, and the Lake Superior walking path. The nice upgrade for this gold Starwood member was much appreciated.
August 10, 2013
Rated 2 out of 5 by cor16 Poor Room quality
The first room we were put in, had blood and hair on the top sheet in the bed. Then we were moved to the second room which had garbage under the beds and crumbs all over the floor. Poor housekeeping if this passes!
October 20, 2013
Rated 5 out of 5 Great accommodations
Our room had a beautiful view of Lake Superior. We especially enjoyed the breakfast and happy hour in the club lounge. The desk staff were very helpful. We would definitely stay here again when we return to Duluth.
November 16, 2012
Rated 4 out of 5 by Dean33 Very Nice with a few bumps
Very nice room and bathroom, staff was great. Surprised that the room did not have a small refrig. Quite a process to load/unload from the ramp - but then Duluth is built on a hill so that makes it difficult.
August 8, 2013
Rated 5 out of 5 by Marilyn84 Great location
The Sheraton Duluth is in a great location in downtown Duluth with just a short walk to Canal Park and the beautiful waterfront of Lake Superior. Good service, great restaurant and wonderful Sheraton beds!
February 24, 2013
Rated 5 out of 5 by JIB072762 Great Staff, Good room, and great location.
The staff was very friendly and helpful. The rooms were spacious, and the bed was wonderful for a hotel. The location is in the heart of downtown and there is fun and interesting things to do and see.
January 13, 2014
Rated 5 out of 5 by 84Ryan Great personalized help
My car in the garage had its battery go dead and the shuttle driver and one of the maintenance men were kind enough to help me get it started. They were very helpful and extremely service oriented.
December 28, 2013
Rated 5 out of 5 by richf13 A Gem in Duluth
Front Desk was helpful with all my needs,and questions. Bell man Scott exceeded his job title with me, and many other guests that I encountered in the Kobby area. All in all, a very pleasurable stay.
December 10, 2012
Rated 5 out of 5 by BlaketheDog We Visit Every Year
We go to Duluth for a long weekend every September and always stay at the Sheraton. The hotel is comfortable, the food is great, the staff is very nice, and my dog is always treated like a "prince"!
September 16, 2013
Rated 5 out of 5 by Karen57 Hotel is very clean and well maintained
Our room was very comfortable. The beds and pillows made for a good nights rest. The air conditioner was easy to use. Bathroom very nice and well stocked. I would certainly come and stay again.
September 5, 2012
Rated 4 out of 5 by florida2 excellent for business traveler
the bathroom light switch should be in bathrm
bathroom doors loud
bed and bed comforters very very cozy and comfortable
staff couldn't be nicer
nice indoor pool
nice well equipped workout room
October 6, 2012
Rated 5 out of 5 by jeannie003 Warm & Inviting
We were able to sip some wine in the lounge beside the crackling fire while the snow piled up outside. A very warm and welcoming lounge and staff.
April 21, 2014
Rated 4 out of 5 by xuthus Good
It is a good one except the pool is so small.
One more thing make me very unhappy is that when i left, i asked for one small bottle of water. Later it charged me 3 bucks. So ridiculous.
October 12, 2013
Rated 4 out of 5 by Kathryn Club level expectations
The Club room was seriously lacking in selection, refilling and service both for breakfast and in the evenings.
I was told there were no knives available for spreading my jelly?
July 29, 2013
Rated 5 out of 5 by jenelrifai Great Hotel
Convenient location, comfortable with warm and friendly staff from the moment I pulled up until I left.
May 10, 2014
Rated 2 out of 5 by Jared13 Average hotel
I have stayed at a lot less expensive Sheratons that were a lot nicer. Rooms were average quality, small, and not worth the price. Staff was great and so was the fitness center.
June 18, 2013
Rated 4 out of 5 by marshy24 Room Upgrade.
I was emailed a room upgrade for a additional $20 a night for lakeview which we decided to do. The view was more of a roof then a lake so I would not recommend this upgrade.
December 3, 2013
Rated 2 out of 5 by tara12 Poor Service
The service at your hotel was very poor. All of the staff we nice and pleasant people, however, they lacked good training on how to provide excellent service.
March 10, 2014
Rated 4 out of 5 by John Need Access to coffee before 6:30 AM
Restuarant doesn't open until 6:30 AM and no coffee is available in lobby area prior to that time. Never stayed at a property that doesn't provide coffee at 5:00/5:30 AM.
May 6, 2013
Rated 3 out of 5 by HockeyMomBB1 This hotel did not meet our expectations
Unfortunately, the room did not have a fridge or microwave for our convenience. We were disappointed in the fact that there would be no continental breakfast provided.
December 16, 2013
Rated 4 out of 5 by Nicole1902 Excellent Service
Cons: Tv's didn't work well, parking is not directly connected to the building.
Pros: Everything else, including exceptional service - especially from Eric.
February 17, 2014
Rated 5 out of 5 by Grandma60 Hotel has great bathroom, bed & linens
Hotel was conviently situated in Duluth. Nice atmosphere, friendly staff, comfortable rooms. The only complaint would be the long walk from parking to the hotel.
January 16, 2013
Rated 5 out of 5 by Kimmy219 Great stay!
The beds were a little small, but comfy. Love the feather blankets.
May 12, 2014
Rated 5 out of 5 by Avery88 Quiet, convenient, and clean! Great service!
This is a great place to stop while travelling. The hotel staff is always pleasant. The rooms are nice, quiet, and clean. I will definitely be back!
December 25, 2013
Rated 3 out of 5 by Kingsizebed Bait and Switch
We made reservations for King size bed and when we got there got 2 full size. Classic case of we're all booked of king size but here is what we have.
May 13, 2013
Rated 4 out of 5 by ANDY2 Bed Comfort
Hotel is great but the bed was terrible! I still have a sore back. Too soft or needs to be replaced.The dinner we had at the hotel was 5 star!!!!
November 7, 2013
Rated 4 out of 5 by dukedoc123 Club level
Breakfast items not stocked well, tables dirty and not bussed. Coffee machine had build-up and was non-functioning, though drip cof was available.
July 15, 2013