Rated 5 out of 5 by DavidAG AgRelaint Genetics Agronomy Conference
Outstanding job by everyone at this hotel. Attentive staff, good setup...enjoy the people there. Great job.
March 7, 2014
Rated 3 out of 5 by JJS11 No Sheraton Touch Here
Pool had no towels. The Jacuzzi was dirty. The coffee maker in the room is moldy. Housekeeping knocked my door and woke me up at 7:52 am on New Years' day to make the room. This is not the Sheraton that I know. Somebody in that hotel is not paying attention to details.
January 2, 2014
Rated 3 out of 5 by pete10 beautiful but noisy
The facility is very modern with a beautiful bar, restaurant and common area. Everything was kept very clean and has several nice ammenities such as the beautiful waterfall, paintings and sculptures. The only downfall was that the bedrooms were noisy. You could hear everything right through the walls.
May 9, 2012
Rated 3 out of 5 by nomar5 Great room...nothing else.
I loved the size and comfort of my room (two queens,) but that's where the Good review ends. The pool was the smallest I have seen in some time and there Absolutely needs to be a good comp breakfast to justify the price I paid. Also, the hair dryer was disgusting. Had to wash my hands twice after use.
August 1, 2012
Rated 2 out of 5 by CC16 This hotel is nice but rooms may need attention
Are shower head was broke and would not adjust, the toilet was not cleaned from previous stay and quite disgusting. For the price of a king suite there is no mini fridge in the room.
February 17, 2014
Rated 5 out of 5 by sweetbear22 healthy food options and nice staff
I was pleasantly surprised by the healthy food options (oatmeal, fresh berries, soy milk, sauteed veggies) that were offered. I also enjoyed my own personal coffee maker with starbucks coffee in my room! I also enjoyed how housekeeping didn't show up until later in the morning. Nice, clean hotel.
August 11, 2012
Rated 5 out of 5 by DavidAG Hosted a Meeting
We had a large number of our employees attending AgReliant's Agronomy Conference, which I ran. Outside of the basketball tournament crowds, everything went smoothly.
Deb and Nancy, your bartenders put up with more stuff than anyone should, especially Monday night with the basketball people. You are not paying them enough. Some of the SDSU folks (they had their gear on) are the worst tippers ever (and some just downright rude)and these ladies worked their rear ends off to take care of people.
Nikki was our person to make sure our meetings went smoothly and she is outstanding. Another person you need to make sure you take care of. If I needed something, she was there. She also realzed we had a scheduling issue with breakfast by reading our agenda and made the necessary adjustments to help make sure we got fed on time.
Last, a special thanks to Audrey and Jennifer. They made sure that everything was going smoothly when we arrived and did an outstanding job with the planning.
March 15, 2013
Rated 2 out of 5 by Lonn111 Pay for INTERNET WHY????
I will not return to this hotel. Why do I have to pay $10.99 for wireless internet a day!!!!when I can get it free at almost all HOTELS!!!! This is crazy and I will not return!!!
February 14, 2014
Rated 2 out of 5 by Jessie0739 This hotel needs improvement
The hotel restaurant did not meet the standards expected at Sheraton Hotels. There is nothing around the hotel except for a Buffalo Wild Wings. It's very remote, there is no gas station, convenient store shops, absolutely nothing.
However the front desk staff Rhonda was really great.
October 10, 2013
Rated 5 out of 5 by de44 damn dog!!!!
I stay at Sheridan because the most comfortable beds and good night sleep. This trip ruined by stupid barking dog all day and most of night. I have dogs but am smart enough to LEAVE THEM HOME. Why does a beautiful hotel like yours let dogs ruin other peoples time to relax and enjoy.
July 22, 2013
Rated 3 out of 5 by bob73 Nice hotel,,but!
Beautiful atrium and waterfall ,but had to insist on a suite upgrade, it was not automatic. The suite's refrigerator didn't work! The carpet was badly stained, but worst of all the restaurant was a disaster! One hour wait for our entrees, which were over-cooked and were sent back.
August 22, 2012
Rated 4 out of 5 by Reedd Nice rooms but...
It is absolutely ridiculous that chains like Motel 6 and Super 8 offer free in-room wifi but Sheraton doesn't.
And tacky, tacky, tacky is the situation of leaving bottles of water in the rooms which appear to be complimentary and yet have $3.95 in small, almost unreadable print!
June 11, 2013
Rated 3 out of 5 by police3 menu is stale
i have been staying at this property for over two years. i'm not sure that the restaurant menu has changed. no specials, it's the same old "hotel food". so much, i'm ordering pizza delivery. even the club lounge's food is boring. far below that of other sheraton's that i stay.
January 18, 2013
Rated 4 out of 5 by MDa85 Very nice Good Value
Front desk was great and friendly on very cold day. Heater in front doorway nice. Clean, quiet. Only change I would make is they really need new mattresses. Otherwise would stay again and would def recommend family stay over all other choices in SF.
December 17, 2013
Rated 4 out of 5 by husker63 Reservation
The stay was great, but I was expecting two connected rooms with double beds instead of a king with a pullout couch. (I called three or four days before and changed from the original reservations.
The dinner in your restaurant was great. (The service and food were perfect.)
July 4, 2012
Rated 1 out of 5 by rositababy2 Disappointing Stay
Negative: Very soiled carpet; draperies unhooked, check in process slow. Not an upgrade. Stressful because of noise in adjacent rooms. Management response to our needs minimal.
Good location, nice staff,
We have stayed at several lovely Sheratons. This was not one of them.
November 3, 2012
Rated 4 out of 5 by Joli0101 Great Hotel
I loved the staff here, very friendly. The room was HUGE and very comfortable. The only thing I would change is the dining options at the hotel. The food was okay, the dishes they serve the food on are very outdated! If they update this one item this hotel would be an A+!
March 21, 2013
Rated 5 out of 5 by biggearl Great service
Always stay at Sheratons when available.
March 7, 2014
Rated 1 out of 5 by soccermom2 Expensive amenities
Just because the motel is attached to the convention center/arena doesn't mean that you need to charge for everything....bottles of water in the room, internet. Also, I learned that it is standard to only have 2 towels in a room with a King size bed and a pull out couch.
November 21, 2012
Rated 3 out of 5 by CKay This is an average hotel
The Sheraton had comfortable beds for a good night sleep. The more expensive room with continental breakfast included was not impressive. The hot tub was dirty. The service was just mediocre. I would recommend this hotel if you are just interested in a comfortable bed.
March 25, 2013
Rated 5 out of 5 by Traveler1225 always a pleasant stay
I was only there one night but I felt so welcomed and safe in the environment. The hotel is always so clean which helps to make a person feel at home. I always look to The Sheraton for my hotel needs and look forward to seeing the hotel when the renovation is complete.
March 4, 2013
Rated 5 out of 5 by Bruce55 this is a keeper
I have high status with 3 other chains and this Hotel is one of the best i have been in yet.
I plan on trying a lot more of these spg hotels.
My only complaint is the ac was not cold enough and this complaint was shared by others. Do not let that stop you though.
October 5, 2013
Rated 3 out of 5 by Intheair Just a Ho Hum Hotel
The Bar, Lobby and Restaurant are all very nice and updated. Nice job there. The rooms need the same attention. The smell of a wet dog is in the air. The lounge could stand some updating and access when it's convenient to SPG members. This may include 24/hr access.
March 5, 2013
Rated 2 out of 5 by TJClay Too loud!
Im extremely disappointed in the noise level of the lobby/bar area. I was wakened up at midnight due to the noise coming from the bar in the middle of the building. I asked the front desk to please see what they could due to quite the noise down. Nothing was done.
June 6, 2013
Rated 5 out of 5 by Pickle30 This hotel has a great staff and amenities.
I was welcomed by your staff and recognized as an awards member. My room was clean and everything worked to my satisfaction. The meeting rooms and meals were excellent. I really enjoyed my stay and look forward to returning in January.
December 20, 2013
Rated 5 out of 5 by TransUnion Lobby Redesign
Looks great but need to fix the seating in the bar. Not sure how this large of an investment could overlook the wrong size height on bar stools ... otherwise very fresh and classic.
Business office was very helpful with a last minute project ... great staff.
September 24, 2012
Rated 4 out of 5 by kkohl Will come back
Great location. AC didn't cool room quite to my liking but was ok. wished they would've had mini frig/microwave in each room; however they were available for extra cost. Loved the room décor. pool was good. should offer free wifi. the staff was fantastic!!
September 2, 2013
Rated 4 out of 5 Lucifer Angel
Easy to get to and from all in Sioux Falls
Hotel navigation was excellent
Work out facilities in mint condition and available 24 X 7 - Fabulous - clean
Only con - why nickel and dime a customer for internet Wi-Fi in this day and age?
August 20, 2012
Rated 5 out of 5 by HaroldNASA Always a great stay
I was upgraded to theClub floor (rm 624); and though it was a very nice room, the desk space was limited and I had to use the bed as additional work space. On future visits, I will remember to ask specifically for a room with a large desk area.
October 1, 2012
Rated 3 out of 5 by Barbara52 Rooms comfortable and clean
Whirlpool foam was unbearable and dirty scumb noted around the hot tub too. Needs attention. Breakfast buffet was not worth $30 extra with my room. Disappointed with the buffet food selections and choices. Would not eat in the restaurant again.
December 5, 2012