波士顿喜来登酒店

  • 美国
  • 马萨诸塞州,
  • 波士顿
  • 道尔顿街 39 号
  • 邮政编码 02199
  • 地图

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年龄要求政策

客人必须年满 21 岁并提供带照片的身份证才能预订客房。

Rated 3.9 out of 5 by 747 reviewers.
Rated 2 out of 5 by needs improvements Nice lobby but king bed rooms are small and nothing special. During my 3 night stay, the internet failed to work for one whole day. When I contacted the front desk, I was transferred to Sheraton tech support and put on hold. After waiting for too long, I decided it would be easier to go use the internet at a Starbucks. On day two, the TV did not work at all. Once again, I contacted the front desk but this time they were aware of the problem. I was told that a service tech was on site but would not be able to fix every room by the days end. To make my stay even better, I was late to a meeting which I left 10 minutes ahead of schedule thanks to the elevator system. I waited 7 minutes for the first elevator to come and once it did, I had to wait 4 more minutes for another elevator since it was completely packed. Finally an elevator car came but of course we stopped on almost every floor while heading down to the lobby (I was on the 18th floor). Tip for those heading out to work in the morning...give yourself 15 minutes extra to get to the lobby. May 16, 2013
Rated 5 out of 5 by Only one minor reminder I enjoyed my stay thoroughly and appreciate your 'green' reminders. Unfortunately, my email address recognized your final bill as 'junk mail', so I had to double check it at the desk on the way out. However, that was my fault, not yours. The members of your staff with whom I interacted were consistently pleasant and friendly. I could not figure out how to set the thermometer in my room consistently to one temperature. When I had it set the way I wanted, it appeared to revert to another setting. Also, there is a sticker on the gauge that mentions instructions are in the directory, but I could not find them. The range did not vary enough that I had to contact a housekeeper or the desk, but if instructions should be in the directory, make sure they're there. Love Boston (first visit in about 40 years) and would stay here again. Thanks! July 7, 2014
Rated 5 out of 5 by This hotel is in a great location My family and I stayed here to attend a Red Sox game. The rooms are large and very comfortable, and the hotel's location is excellent. Walked to Fenway Park and local eateries, and loved the skywalk access to other hotels and shopping. August 17, 2012
Rated 5 out of 5 by Pleasant Experience I stayed at this hotel for business. The service was fantastic. Everyone I spoke with (desk clerks, concierge, bell hops, and housekeeping) was courteous and helpful. Service was efficient as well. Overall a very nice stay. November 25, 2013
Rated 2 out of 5 by Good location - needs updating The location is great, but not what I would from a "category 5". The furniture was very dusty and didn't have any updated features - ie iPhone hookups, speakers etc. Valet service was expensive but prompt. January 4, 2014
Rated 5 out of 5 by Hotel is well managed From the first entry into the hotel, it was obvious that the staff were well trained with a customer-first attitude. No experience during my four day stay changed my opinion. Great facility, great people and grand experience! September 23, 2013
Rated 5 out of 5 by Good location, nice staffs! I enjoyed my stay of 3 nights in Sheraton Boston. The location is very good. The process of check-in was so fast and supportive. Especially, Mr. Lee was the best man that I've ever met at front dest in any hotel. Thank you! November 15, 2012
Rated 5 out of 5 by Night away This was a perfect night away. The staff truly made me feel special for being a platinum member. I will be back there in December for sure, This is really a great hotel and I would suggest anyone to try it. November 12, 2013
Rated 5 out of 5 by This hotel is convenient to everything I was in Boston for a conference, and the Sheraton Boston Hotel was conveniently located near the Hynes Convention Center and public transportation, which made getting around Boston easy and convenient. November 25, 2013
Rated 4 out of 5 by Nice hotel in Back Bay area of Boston The Sheraton Boston is a very nice hotel in a great part of Boston (the Back Bay area). Most of the quest room have been renovated, and the club lounge floors are spacious. The staff is very helpful, and many of the staff recognize me from previous trips. The club lounge on the 29th floor boasts an amazing view of the Charles River and Fenway Park. Lounge guests also have access to complimentary appetizers in the bar area in the evening. The hotel has a lot of suites, so there are often upgrades for Platinum members. The only drawback for business travelers is that the hotel often hosts large conventions (especially in the fall months), so the lobby and bar can be packed at night. However, the rooms are quiet. The location is also nice because it's next to the Prudential Center and mail. The mall has tons of shops and restaurants. Newbury Street has dozens of excellent restaurants just two blocks away. If you're interested in a Red Sox game, the ballpark is just a 15 minutes walk from the hotel. Good business hotel, but also great for a conference or family trip to Boston. October 29, 2011
Rated 5 out of 5 by Comfortable Stay Selected hotel due to conference I was attending. It was my first stay at this location and I was not disappointed. The overall location as well as the hotel layout and staff interaction was very nice. October 3, 2013
Rated 5 out of 5 by Like Coming Home I have been staying at the Boston Sheraton (first for business; now for personal) for over 30 years. I love it -- the staff, the rooms the view, the location, etc. I wouldn't stay anywhere else in Boston. July 24, 2012
Rated 3 out of 5 by Overpriced for what you get The double bed room I stayed in had fairly basic bathroom fixtures and a "very" small room and bathroom floorspace for the price. There is no way an extra cot would fit in the room and still allow walking space. The bed and pillows were quite comfortable though. The hotel does a good job of signage encouraging reuse of towels to save water. But when I followed instructions and hung towels on rack, they got taken by maid service the first morning anyway. What's the point in asking customers to make the effort if the hotel doesn't bother to train the staff to leave the towels in place? I decided to hang the "do not disturb" sign on door the next day so my towels wouldn't be changed out again and waste water. Front desk staff were mostly quite helpful and pleasant. A bell captain barked at me to keep my suitcase handle up for him when I was collapsing it at check in (it obviously annoyed him, although I was trying to be helpful). Lounge staff was very nice and had quick service. Overall, it's a decent hotel, but I would seek out another hotel in its price range next time based on the above. October 30, 2012
Rated 5 out of 5 by Great Rooms, Great Location Pleasantly surprised, room was great, and spacious, view was lovely of the charles river, location was convenient. What more can I say, everything about our stay was lovely in beantown. December 31, 2012
Rated 2 out of 5 by Not a smoke free hotel as advertised After complaining several times nothing was done. My next door neighbor was smoking in his room and was coming into lobby and my room . No security came as I was told by front desk. September 22, 2013
Rated 5 out of 5 by Hurricane Your hotel handled the hurricane in Boston very well. The employees where very helpful and made the guest feel comfortable during a very stressful situation. I was really impressed. November 1, 2012
Rated 5 out of 5 by Always a pleasure!!!! Sheraton Boston is amazing! Everyone makes us feel at home here from check-in to check out!! Chandra always greets us with a smile when we check in!! Thank you Sheraton Boston!!!! May 31, 2012
Rated 5 out of 5 by great location We had a great time and unfortunately we had to cut our stay short by a day. Room was fabulous and view of the Charles River spectacular. We would definitely return again. October 27, 2013
Rated 2 out of 5 by Are we now assigned roommates? Have stayed here many times for business given the proximity to Hynes which is always great to have. However, this time it was personal and my wife checked in before me. When she did, my Platinum SPG status was not even on the reservation even though the hotel is listed on my SPG account online. Had to reconfirm status then request an upgrade. About 15 min to check in (way too long given it was already midnight) and upon putting the key in the room door, there was already SOMEONE ELSE IN THE ROOM! Sadly, this is not the first time this has happened at this property! Went back downstairs and, of course, they had no more suites available and nothing on the SPG Pref Guest floor (similar to my many prior stays here). Just happy to have our own room at this point! Worst part was no apology from the gal at check in and just a reassigned room. Next time I'm in Boston, even if proximity to Hynes is important and its snowing outside, I will choose another SPG property. The service here has not improved over the last few years and the blunders continue to happen. If you have a choice of where to stay in Boston, look elsewhere! August 29, 2012
Rated 5 out of 5 by excellent hotel in convenient location The hotel is huge, but still feels homy. The club lounge has excellent views. Location is very convenient - indoor walking to subway and public library. July 18, 2012
Rated 3 out of 5 by For the rate I paid, I expect better TV The TV had few channel choices, no guide, and it took 10 minutes to scroll through. For what I paid per night, I would expect better. November 27, 2013
Rated 5 out of 5 by Attended as part of a group I stayed in this hotel for the Mensa 2014 Annual Gathering. The rooms were smallish, but very clean, well furnished and comfortable. I received a group rate, which made the stay very affordable for a downtown Boston hotel. The staff was very friendly and welcoming. July 12, 2014
Rated 5 out of 5 by Stay Here! It is a great location as the hotel is close to all the local attractions. It is easy to walk to many places and take the T if needed. December 30, 2012
Rated 3 out of 5 by Great location - otherwise average *Positives*: My room overlooked the Charles River, and I could walk indoors from the hotel to the Prudential Center shops and eateries. The staff was friendly and mostly effective, and the shower head had nice spray options. *Negatives*: Took almost two hours to check in. Bed pillows too big to be comfortable. Food very average for our conference meals. TV reception was sputtering. Meeting rooms were too cold. July 7, 2014
Rated 5 out of 5 by Sheraton Boston Great hotel, location, fantastic room, staff was wonderful and the rate was very reasonable...best set up in Boston December 18, 2012
Rated 5 out of 5 by Great Hotel My visit was for a convention. Hotel was Fantastic, Service, food, Eveything was great. November 21, 2013
Rated 5 out of 5 by upgraded to club level First surprise - they allowed me to check in early Second surprise - they upgraded me to club level October 30, 2012
Rated 5 out of 5 by Another excellent stay This is our third time here and each time has been great. Great location and very good facility. June 14, 2012
Rated 4 out of 5 by Another comfortable stay Valet parking not attentive upon arrival (which was unusual), but otherwise, comfortable stay. November 22, 2012
Rated 5 out of 5 by The Place to Stay! Couldn't ask for better! Friendly staff, clean room and great rate, August 27, 2012
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