Rated 5 out of 5 by Seana Sheraton Seattle
This stay fr us and our friends could not be better. great reception, loved the room and a great view. Close to shopping which was great for the women that were with us. We will be back
Rated 5 out of 5 by Bob1975 great times at Sheraton Seattle
Stayed here with my family over the weekend in December to enjoy the Christmas season downtown. Kids had a great time swimming and visiting the gingerbread houses. Enjoyed taking advantage of the Club lounge as a SPG platinum member.
Rated 5 out of 5 by HHJH1 Great location!
We have enjoyed our December visits to Seattle and staying in the heart of the city has been so convenient for shopping and quick walks down to Pike Street Market!
Rated 5 out of 5 by BrutusB33 You absolutely cannot beat the value or SPG-Platinum Serivce
I've been a SPG-Gold or Platinum member for the past seven years or so, and have stayed in SPG hotels worldwide. When staying downtown Seattle, you cannot beat the Sheraton for value, service, or proximity to area attractions. They frequently upgrade me and the front-desk staff are superb in their customer interaction. The other day I stayed there, and my wife and three kids were coming from out of town to join me during my stay. The hotel was nearing capacity so the hotel desk staff apologized they couldn't upgrade me to a suite, when I made the request. I told the desk agent, Trang, that I was only asking since my wife and three kids were coming to meet me, but we would make due with a rollaway and two double-beds. She disappeared to the office for a few minutes and without going into details, she and the supervisor (she has a short four-letter last name that starts with a "P", I believe) managed to problem-solve the situation and gave me a solution that TOTALLY exceeded my expectations for the two-night stay. They easily could have said that since there were no suites available, that their hands were tied, but they took the time and extra effort to take care of me and my family, which absolutely delighted us. I split my loyalty between SPG and another major international hotel chain. With that in mind, I always see SPG (and the Seattle downtown hotel, especially) outperform their competitors when it comes to taking care of their status-level guests. Thank you Seattle Sheraton. Your staff is a model for other Seattle hotels to follow!
Rated 5 out of 5 by JVA47 Seattle Christmastime
Outstanding staff. Too bad we only needed to stay one night. Despite the frigid cold air we could walk to most places.
Rated 5 out of 5 by Holidayfun Special Deals
My stay at the hotel was very comfortable, as I expected from the Sheraton. One of the reasons I chose the Sheraton was the special deal offered on the holiday Duck Tour of Seattle. Since I booked my reservation by phone, no one by phone at the reservation site, nor at the Seattle hotel was able to give the the 20% discount. The Duck Tours were willing to give me the discount if I had the promotional code the Sheraton offered. The last time I called the Seattle Sheraton, I was told that they'd call me back. Since I never received a call back, I went ahead and booked directly with the Duck Tour as to not spoil the holiday plans I made for my sister.
Rated 5 out of 5 by Saller Always a pleasure
Its always a pleasure to stay here. Execellent service overall
very central and all needs are met
Platinum memberhip is absolutely worth it at this hotel in this beautiful city.
Rated 5 out of 5 by Brian11 This hotel is exceptional in every way
This hotel is exceptional in every way and makes travel enjoyable.