Rated 3 out of 5 by rayc MR
overall the staff waas very cordial and helpful
not enough restaurants in the area, actaully none within walking
only critisisn is the charge for WiFi, have not had to pay for this service in two years regardless of class hotel
September 5, 2012
Rated 4 out of 5 by Gerald Nice Staff
We use this hotel often for business. They alway accommodate us per our request. Sura, the front desk clerk is very helpful, very attractive, and has a beautiful smile. I would come back just to see that smile and personality.
January 23, 2013
Rated 4 out of 5 by Milspouse Great value
We found the staff to be very helpful and the location excellent. It was easy to get to the Metro and we even walked to the military exchange. The rooms were comfortable with great views and the buffet was perfect. Thank you.
April 3, 2013
Rated 4 out of 5 by lcacolorado very nice surprise
first stay at this facility. a bit isolated but the rooms are spacious for DC, clean, staff very accommodating. Shuttles to metro and airport are timely and quick.
Will definitely stay again. A jewel in the Arlington area.
May 23, 2012
Rated 4 out of 5 by MarineGuest2532 SPG Guests
I always enjoy staying at the Sheraton Pentagon City. I have been going there since it was the National.
SPG guests parking should be free.
SPG Club should be open on Saturday Mornings.
August 21, 2012
Rated 5 out of 5 by gram4 This hotel has great staff
The staff always anticipted our needs, without smothering us. Room service was efficient and food was very appetizing. Unfortunately the pool was closed for repairs, but we knew this when booking the room
September 12, 2012
Rated 5 out of 5 by Sarah28 Clean, classy
I really enjoyed my stay, the staff was friendly, helpful, and funny too! Room was clean, everything we needed, great view of Washington Monument and the Capitol, affordable, close enough to everything!
December 10, 2012
Rated 5 out of 5 by Dave099 Front desk
It was the first time I stayed at this location and found the front desk to be very helpful and knowledgable about the area. Also the shuttles to the airport and metro were very helpful and efficient..
August 6, 2012
Rated 5 out of 5 by ontherun great staff
Hotel staff very polite and courteous...all were very attentive and friendly, hotel was recently renovated and looks great. Hotel location was convenient to DC and VA tourist and business destinations.
December 23, 2012
Rated 4 out of 5 by Mbates Nice Hotel
The staff is nice and the room was uncomfortable. The only thing I wish I knew was that there was construction right out my hotel window that started at 5am, but other than that everything was great.
September 23, 2012
Rated 5 out of 5 by kevin111 Great Stay
I have stayed here many times and am a platinum member. This hotel is usually my choice when in DC. The service is always over the top. My family came with me this time and we all had a great time.
November 28, 2012
Rated 5 out of 5 by tv625 All Good
Your location couldn't have been better next to the Marine base (Veteran). The room was very nice. Your just a short hop to the city (DC). Your staff bent over backwards to help us. Thank you.
September 3, 2012
Rated 3 out of 5 by Fredericton1970 issues
poor communications regarding amenities like the pool being closed until sept, one would think in the middle of summer in DC that the pool would be open and repairs would be done in the fall
August 13, 2012
Rated 4 out of 5 by Elliotd Great hotel, gym in middle of renovations
Had a great one night stay here. Just be aware the gym is under going renovations (as of 07/2012) and the temporary gym is essentially a gutted hotel room. Very cramped.
Parking is $22.50
July 27, 2012
Rated 4 out of 5 by jtstl Great Rooms at a Great Location
This hotel has comfortable, spacious rooms at an excellent location for my business needs. The front desk staff was friendly but was not staffed to meet the hotel's business demands.
November 26, 2012
Rated 4 out of 5 by Inday Location and service was great!
Location was perfect. The shuttle can bring you to the metro at 30min intervals. So going to DC was not a problem. However during our stay, the shuttle was late a few times.
August 18, 2012
Rated 4 out of 5 by Highmike123 Great place
The hotel room was clean. The front desk was friendly, except there was one slightly rude individual. It's about a mile from the metro station. Overall a nice place to stay.
September 12, 2012
Rated 5 out of 5 by Toby5 Great Service
Ever since 2007, I've stayed at this hotel because it is handy to ANC for the wreath placement on Saturday and the service is excellent and the staff friendly and helpful.
December 19, 2012
Rated 5 out of 5 by Wiley82 Convenient
Great location, close to freeways, DCA, Arlington Cementary, and Pentagon. Parking is pricey at hotel and everywhere in town, so getting to metro from hotel would be nice.
October 3, 2012
Rated 4 out of 5 by TBurke Great service
I enjoyed the personal service received at this hotel. The guest services personnel was very attentive and provided me a lot of benefits to help make my short stay great!
January 24, 2013
Rated 5 out of 5 by Beaches Great hotel
We had been booked at another area hotel but changed our booking to the Sheraton because we were traveling with a dog and the hotel is dog friendly. We enjoyed the hotel.
August 22, 2012
Rated 1 out of 5 by MSDW Stay elsewhere
Poor attitude from the staff & a dated hotel -- stay elsewhere.
December 3, 2013
Rated 5 out of 5 by christaa Great conference features.
It was an great facility, easy to find my way around. The only thing that could have been better, was the room temperature...the conference rooms were way too cold.
August 9, 2012
Rated 4 out of 5 by merry57 Nice visit and view
Great place to stay for important visit to Pentagon. Took over an hour, and trip to manager, to get room service during "shift change". Over an hour for a snack!
February 17, 2013
Rated 5 out of 5 by linz Excellent service and features
The room was nicely appointed and staff was extremely helpful. The breakfast buffet was wonderful! Great view of D.C. Would definitely stay here again!
September 12, 2012
Rated 4 out of 5 by mwts Very nice hotel
The staff were very friendly and helpful and the restaurant had great food. There was a shuttle that ran to the metro to make sightseeing much easier.
August 16, 2012
Rated 3 out of 5 by Military58658 Decent Stay
Not bad, not great. I'm sure I would have received better customer service from another hotel but overall all it's a good 3 star hotel in my opinion.
December 13, 2012
Rated 5 out of 5 by LAINC Great Stay
We had a great stay... we had a great experience with all the staff ... from the front desk to the Bar and the restaurant staff. I would stay again.
December 13, 2011
Rated 5 out of 5 by LE1012 This hotel's staff was outstanding
The hotel's staff was very helpful and friendly, everyone I encountered was extremly friendly from the front desk staff to the security staff.
October 10, 2012
Rated 5 out of 5 by DTwine A great place
I think this hotel is really great. I love what they have to offer. Also I always get a good nights sleep. They also offer great rates online.
January 14, 2013