Rated 3 out of 5 by CanuckTraveler Decent
This property is only decent and is more expensive then all competitors in the area. Hot water in the shower took 6 min to come on and when I called the front desk they said it could take up to 10 min for the water to get hot. Gym was not good and connected to the pool so it was very humid.
February 11, 2012
Rated 3 out of 5 by Gordon825 Humidity problem
The suite was well laid out, the bed was comfortable and it was very easy to get work done. The real problem was that the room was exceedingly damp. I turned the AC up hoping that would help but it did not. It felt very humid and, worse, it smelled a bit like mildew. I would not go back.
October 8, 2012
Rated 4 out of 5 by alphaj54 Great Business hotel
Just a heads-up. Have stayed in your property 3-4 times this year and had multiple occasions when either the Sink or bath drains were clogged. Might need to set a side a week when all rooms are addressed.
August 5, 2013
Rated 1 out of 5 by Ellen Would not return
Service and food was horrible. Waited 30 minutes to get a table for dinner, went to manager and nothing was done. Finally got sandwich and it was cold an unable to be eaten. Breakfast was cold every morning. Only one elevator on each side was working. Had to wait 15 minutes or longer
January 31, 2013
Rated 5 out of 5 by Mainer Great enviroment!
First of all I loved the shuttle from the airport to the hotel. My shuttle driver was friendly and informative. The front desk staff was helpful and pleasant. Of course the restaurant and bar staff were attentive and very courteous. All my needs were met with pleasant smiles.
June 30, 2012
Rated 3 out of 5 by CK50 Be sure to ask for a room w/ new bed
The hotel is fine, but the mattress I slept on had no support. I must have sunk in 6 inches no matter what side of the bed I laid on. I had a colleague who said her mattress was firm, so I am guessing they are in the process of swapping out mattresses and I got an old one.
March 14, 2013
Rated 2 out of 5 by Jose1982 The hotel is not worth the price
I arrived to Tampa on a business trip a couple of days ago, stayed at the Sheraton Suites.
I chose this hotel for its proximity to the airport, since I was taking a very early flight out the next day.
The check-in experience was ok, nothing spectacular, so no complaints there.
You can tell that the hotel is in need of a refurbishment, it looked like Starwood acquired the property from another chain and just changed the name.
The hotel staff needs to be more thorough when cleaning up the room. I was walking around the room and found glass on the carpet. Apparently the people who were there before me dropped a glass or something and the people in charge of cleaning didn't care enough to pick up all the pieces. I also found some bags with trash and leftovers in the kitchenette. The duvet cover had what looked like cheeto stains on it, disgusting. For the price they are charging I think they need to be more careful about these things.
I would not consider staying there again, nor would I recommend it for that price.
October 5, 2012
Rated 2 out of 5 by mbcw Not Good
Bedding was rough and comforter dirty.
Sheets old and had holes in them.
AC in room did not work properly first night, second night quit entirely.
Advised staff of problems.
Many apologies but little done to improve
situation. Finally got AC 2 hours before we checked out.
May 28, 2012
Rated 4 out of 5 by davids Tech Geeks
Room was great. Tech was not. WiFi for apple products not working. TV quality sucked. No TV listing to know what channel was what and the batteries on the remote died. And the phone seems to be really old. Used to seeing wireless phone in upper standard hotels now.
April 2, 2013
Rated 4 out of 5 by Jill1234 Fabulous staff
The room was quite comfortable but the outside road noise was tough to deal with. The internet does not work in the bed section of the rooms but otherwise was fine. The staff went out of their way to make me feel important-I was blown away by them, they were so nice.
January 19, 2013
Rated 4 out of 5 by Mella48 Sheraton Westshore
I love staying at this location when I am in Tampa. The only negative thing I have to say is that housekeeping never replaces the towels. Each time I have stayed here more than one day I have had to call the front desk to bring towels up after the first night.
April 24, 2013
Rated 4 out of 5 by Cowgirl21 Shuttle Service
You need better communication between your switchboard and shuttle service. I had to call 2 or 3 times every day and was always waiting 1 - 1 1/2 hours for shuttle service. This should never have happened and I was always told the switchboard did not tell them.
September 24, 2012
Rated 4 out of 5 by dude10 Busy weekend in Tampa
Great weekend at the hotel. Remodeled rooms, everything clean and nice. Only drawback is the hotel was so busy they did not have any towels for us for a whole day. Needed to use a hand towel to dry off with. Staff was accommodating otherwise.
May 28, 2013
Rated 5 out of 5 by Danny904 Great hotel, awesome price
Visited Tampa for one night on the way to Miami with 3 other buddies. Great location, room was more than big enough, fold out couch is a great plus, will be staying here on all my trips back to Tampa, business or pleasure. Hotel shuttle is a great amenity.
December 18, 2012
Rated 4 out of 5 by Ray66 Nice one night stay.
Family of four, two adults and two kids stayed for one night. We came over for a day at Busch Gardens. Suite was nice as the kids could watch TV in one room and the adults could hang in the other. Staff was friendly, parking was easy perfect for one night.
August 28, 2012
Rated 4 out of 5 by David10 Great Rooms & Staff, Not So Great Food
The food from the restaurant, both in the dining room and through room service ranged between bad and horrible. The room itself and the attitudes of the staff were excellent. In other words, I'd stay there again, but would think twice about eating there.
February 7, 2013
Rated 5 out of 5 by Gamecock07 Perfect Hotel for Outback Bowl.
Really glad we chose this hotel for our stay during the Outback Bowl. The room was very large and had a very comfortable bed. The fitness facility and restaurant were also very nice. We were even able to get a shuttle to and from the stadium on game day.
January 4, 2013
Rated 1 out of 5 by Gator Poor Experience
Hot water took forever to come from faucets. Almost called front desk after 5 minutes of waiting. Half of the elevators were out-of-service due to maintenance. Outrageous price of $4.00 for a bottle of water in room. Should have asked for compensation.
January 31, 2013
Rated 5 out of 5 by Sharon An Excellent Stay...
What was the most memorable part of my stay at the Sheraton was its hospitality, and willingness to accommodate my every need. Even though I needed to check in early, they made every effort to fulfill my requests, including a corner room!!! Bravo!!!
August 9, 2012
Rated 5 out of 5 by BMG2013 Great Stay!!
Excellent value for the size of the room received. I was in town for a quick weekend. Food from room service was great and you cant beat the location.
August 6, 2013
Rated 5 out of 5 by 174151 Great Value
This hotel exceeded our expectations. Very clean and stylish with very comfortable rooms. Staff was great and helpful. Restaurant was inconsistent though, mt grouper sandwich was very good, my wifes buffalo burger was way over cooked.
May 19, 2013
Rated 4 out of 5 by Redrider Mostly Good, Some Room For Improvement
Lovely suite, clean and comfortable. Open atrium was an unexpected pleasant surprise. Parking was a mess... Totally inadequate for the size of the hotel. I was a little disappointed to discover that there was an additional charge for the wi-fi.
March 11, 2013
Rated 5 out of 5 by Veronica64 Fabulous Visit
This was my first time at a Sheraton Suites and it will not be my last. The hotel staff was extremely personable and very professional. I was very impressed with the food served at the in house restaurant. I highly recommend the Sheraton Suites!
October 5, 2012
Rated 3 out of 5 by htimothy Left much to be desired
My room had a distinct smell that wasn't inviting. The bathroom was not stocked with wash clothes. I called down twice and didn't receive them until the morning when I opened the door and they were hanging on the handle. Disappointing stay ...
June 17, 2012
Rated 5 out of 5 by nerd9 tampa airport sheraton suits
I abtained my reservation through a discount service and figured i would get a left over room. My suit was spacous, clean, quiet and well equipted. It was a wonderfull suprise. The bed was great. Sleeped like a baby. I would stay there again.
September 25, 2012
Rated 5 out of 5 by Gigi19 This hotel has an awesome staff
From the minute we checked in, they helped with my luggage and escorted us to our room. We were tied and ordered room service. It was delivered promptly and the food was very good. We will come again the next time we come to Tampa.
April 2, 2013
Rated 3 out of 5 by Dan4444 after many stays,this on disappointed
I spoke with the on duty manager Sunday morning gave her a list of issues.I sure she will address them.Next time i won't wait for so many things to happen before i say something.She was going to refind some of my SPG points,we''ll see.
August 29, 2012
Rated 4 out of 5 by Bob57 Location, location, location.
The many nearby upscale restaurants, and the mall with Nordstroms, Dillards, and Nieman Marcus should satisfy those who wish to shop or eat. The service charge for internet, and the indoor pool were the only annoying factors for me.
March 13, 2013
Rated 5 out of 5 by SWSMSCA Great Service
Stayed here due to the great reviews that I had read and the reviews lived up to my expectations. It was close to the airoirt, the shuttle service was great, friendly employees and a very comfortable room. Keep up the great work
April 14, 2013
Rated 3 out of 5 by Axem Loud noises
In room 614 there is a very loud vibration noise coming from the wall next to the beds. This would have made sleeping impossible if i hadnt been so exhausted to begin with. The noise continued through my entire stay. Only complaint.
September 3, 2012