Rated 3 out of 5 by tripmac First time with a bad room
Floor was wet near wall of room. No sheets for fold out bed. Staff did bring them and I understand they were busy.
We have stayed here many times and this was the first time it was bad.
July 28, 2013
Rated 4 out of 5 by stranger hotel
had to move to another room as internet connection did not work - staff very accomodating with room change however.
breakfast order very slow - but was comped.
parking rate seems excessive
January 18, 2013
Rated 4 out of 5 by Joeldude This hotel is convenient and consistent
Good hotel for the Gallerai area, easy access to mall and retaurants. The only negative is that the door keys sometimes don't work when you first get to your room, otherwise it's great.
June 11, 2013
Rated 4 out of 5 by LynnK Nice Hotel...but charge for in room wireless!
The hotel and staff were quite nice, however I was disappointed to learn they charge for in room wireless! In today's world at the rate charged here that should be part of the package.
December 20, 2012
Rated 5 out of 5 by Nimat33 I will be back
This was my 2nd time staying at the Sheraton Suites Galleria in Atlanta Ga. I enjoyed my stay again. Everything was great, clean and accomadating. Thanks and I will be back soon.
March 11, 2013
Rated 4 out of 5 Great value
Great value. Plenty of room. Probably time for a refresh, had a number of minor things in the room that were broken or damaged. Fitness center is below average. Staff was great.
December 16, 2012
Rated 5 out of 5 by October12conf Perfect Room for us
We were very pleased with our room. It was well equipped, very clean and comfortable for our four days and three night stay. The food in the hotel restaraunt was excellent also.
October 31, 2012
Rated 3 out of 5 by joy2767 Little below par
I found dirty bath cloths in the sink...no clean ones available; trash not emptied from the trash cans; and furniture not arranged to its proper place from previous occupant.
December 9, 2011
Rated 3 out of 5 by Fabulous411 Nice get away
Pros: Nice location right off the highway plus there's a Mall and other attractions as well
Cons: There wasn't any USB connection in the room
November 5, 2013
Rated 4 out of 5 by SoSolid Decent Hotel
Overall the stay was decent. Cannot say it was one of my best SPG stays but it was OK. Nothing exciting about the hotel. Location was convenient....that's pretty much it.
July 4, 2013
Rated 4 out of 5 by RockyLat My stay in August for my 14th wedding anniversary
Wonderful stay except upon departure, not enough luggage carts with the number of persons leaving at the same time. Staff very helpful though with locating carts.
September 3, 2013
Rated 4 out of 5 by JohnS Hot water in shower
Only negative comment was lack of or limited hot water in shower each morning. I was up at 6 am each morning, so use throughout hotel likely not cause do to early time.
March 3, 2013
Rated 3 out of 5 by vrj7 great pool
the pool temperature was perfect, each morning at pool we were greeted by a nice gentleman from enginneering in charge of pool. always made it perfect for us.
October 17, 2012
Rated 5 out of 5 by debi123 Comfortable rooms and great staff
Beds are comfortable and rooms are spacious. Restaurant wait staff is excellent. Location is great - you can walk to the nearby mall and several restaurants.
August 6, 2012
Rated 5 out of 5 by Maddy1004 Excellent Stay
The Staff was extremely friendly and helpful. Sheldon, the bartender and Eugene your security officer were my most memorable staff members at your property.
September 4, 2012
Rated 5 out of 5 by Hamptel Excellent Front Desk Service
This facility has the best front desk service that I have seen in a while. They are caring and recognize you as a valuable guest! I would DEFINITELY return!
November 20, 2012
Rated 5 out of 5 by Kendallgrad business center
Facilities are expensive. Cost me ten dollars to print out my boarding passes. Had I known it was that expensive I would have done it at airport
August 5, 2013
Rated 4 out of 5 by bikerlady bikerlady
nice to have a suite, great location - can walk to the mall for dinner, easy on and off the expressway. Usually stay here on my way through Atlanta
November 3, 2012
Rated 2 out of 5 by Carljoh2 Service
The hotel needs to be remodeled but because of the service recieved I was able to over look it. Thanks again Jule and Rachel at the front desk.
July 3, 2013
Rated 5 out of 5 by Kakie703 GREAT HOTEL AND LOCATION
This Hotel is so nice, clean, and comfortable.The staff are hard working and friendly. We would love to stay here again.The location is great.
April 23, 2013
Rated 4 out of 5 by gml0805 Elevators
Only negative is the elevators use room keys and that is a great security measure, but each elevator operated differently, highly frustrating.
October 29, 2012
Rated 5 out of 5 by JJ61 great location, spacious room
perfect location as you can walk to numerous restaurants and the mall. Spacious rooms were very comfortable. Accept dogs which was wonderful.
October 12, 2012
Rated 1 out of 5 by Justanotherunhappyguest Incredibly bad service
I would not recommend this location if you need business support, as it is nonexistent at the hotel.
November 12, 2013
Rated 3 out of 5 by RepeatCustomer4 Needs updating
This is a hotel that our family "always" stays at when visiting Atlanta. However, it seems that the rooms are not being repaired as needed.
January 17, 2013
Rated 5 out of 5 by JW13 The comfort of the rooms is outstanding!
The staff was friendly and the accommodations were exceptional! They provided us with a comfortable cot to meet the needs of our party.
March 11, 2013
Rated 2 out of 5 by Cridberg Room was disappointing
They use some sort of linen spray(lavendar, i think) that was so overwhelming I was forced to strip most of the covers off of the bed.
January 31, 2013
Rated 4 out of 5 by Kona2012 Great Location
This hotel is in a great location in Atlanta. It is close to everything. The staff really know how to cater to the business traveler.
October 19, 2012
Rated 4 out of 5 by Zay2015 A Rather Spacious Place
This hotel was rather spacious, afterall it is suite style. Good for a quick weekend or in and out stay. I'll be back
September 24, 2013
Rated 4 out of 5 by Keenan818 Keenan
Excellent hotel and service. Parking garage gate was not working but the staff were great in allowing guest to exit with ease.
March 4, 2013
Rated 5 out of 5 by Marc Great Staff
The hotel is great and the staff, especially the front desk is one of the best I have ever met and I stay at a lot of hotels.
February 25, 2013