Rated 4 out of 5 by Richard47 Nice Hotel, but....
Everything was fine. Don't eat at the restaurant, it was awful and naturally overpriced. Make sure when they offer late check out, they tell the staff, otherwise they call and knock all day.
March 25, 2014
Rated 5 out of 5 by CAkid Airport stay
I was only at the property for an overnight stay to meet an early flight, but the experience was exactly what I expect from all Starwood properties. great. friendly front desk, SPG number on file, well appointed room, comfy bed.
January 28, 2013
Rated 5 out of 5 by scott27 just right for stay next to the airport
great location next to the Orlando airport, quick and efficient shuttle service and friendly staff. Rooms were sufficient, facilities were undergoing some remodeling, but did not interfere with our stay/sleep. Would stay again.
June 25, 2013
Rated 5 out of 5 by Gwhizz63 Great Place to Stay
Yolanda did a great job getting us a room with an upgrade and a bit early. Was tired and appreciated it. Beds and rooms were great and highly recommend for the price. It included a decent buffet breakfast and no fee parking.
November 19, 2013
Rated 1 out of 5 by Asia Over Booked
I was scheduled to arrive Feb 28 around midnight , I had 2 rooms booked ! I called in the morning to say I would be arriving late (1-2 am range )and to make sure I still had my reservation ! No problem was the answer , we will see you when you arrive and your rooms will be ready ! I arrived shortly after 2 am , tired from flying and up since 6am to be told , sorry Mam , we're overbooked ! I was shocked to say the least . I booked this hotel room months in advance for several reasons . They did put me up in another hotel but with only 2 double beds & a very small room , I booked a suite with a king bed & a separate sleeping area for my teenage son ! I had used points for 2 identical rooms for friends with us and was bragging about the program ( we looked like idiots when I went out to the vehicle to say we had no rooms ) . I was very upset with them especially where I called in the am to confirm . I own 2 separate properties with Starwood & pay huge money each month & huge yearly fees to be treated like this , does Gold status & a confirmation # mean nothing ?
April 9, 2012
Rated 5 out of 5 by Mlee Great Stay
We stayed here due to an early flight out the next morning at OIA. The hotel was very nice and clean. They also provided a free shuttle to the airport and we were able to park our car there for 5.00 a day while we were gone.
November 12, 2012
Rated 5 out of 5 by Alf49 Outstanding Place
I stayed here for a couple of days and loved it. THe hotel and staff were awesome. The other plus was they accept pets. That is a huge PLUS for us. We will be back that is for sure. Loved it there. Can't wait to return:))
May 26, 2013
Rated 4 out of 5 by Penn13 Comfort and convenience
The hotel is more than you expect from an airport hotel. The location, in a hotel "neighborhood," doesn't reflect the comfort and easy in out access. And the room and staff made the one night stay a value and a pleasure
February 27, 2013
Rated 1 out of 5 by smithfit Too many Problems
Only stayed about 1 hr. Had to check out early and get a refund. Too many issues. Tough to get checked-in, whirlpool was cold, towels piled up in huge mounds outside of rooms all the way down the hallway, etc. etc.
December 23, 2013
Rated 4 out of 5 by sambarney Suite was comfortable
Our suite was comfortable.However, I killed a roach that was crawling on our bathroom sink.There was no other sign of roachs observed. This will not deter our staying at this or any other Sheraton on the future though.
October 7, 2012
Rated 5 out of 5 by Pattigreg Outstanding
I must say that I selected this location because of it's proximity to the Airport and my ultra-early departure time, but I was highly impressed with all aspects of the visit and will most definately stay there again.
May 14, 2013
Rated 4 out of 5 by WifiNOT Wifi is NOT free, mattress not good
Wifi is not free, it is available in restricted areas only, advertising is misleading. Room was very clean, mattress was not a supportive one. I don't have back issues, but my back hurt from sleeping on this one.
December 13, 2013
Rated 5 out of 5 by cj007 Relaxing stay
The hotel suite was spacious, clean and extremely comfortable. The only drawback to the stay was that the restaurant seemed understaffed. The food was excellent, but the service was often slow in the market area.
November 17, 2012
Rated 5 out of 5 by sunshine20 Comfy beds, great decor, spacious rooms etc!
Loved this hotel. Absolutely met my standards for a 3 star hotel. Lobby area was fantastic, very welcoming and modern. The rooms were spacious, clean and up to date. I would stay at this sheraton suites again!
October 24, 2013
Rated 4 out of 5 by FRC66 1st Orlando trip
The restaurant food was wonderful. The staff there was pleasant and knowledgable. The Front Desk staff greeted me professionally and was helpful.
Honestly, the hotel needs some updating. But overall, nice stay.
October 29, 2012
Rated 5 out of 5 by Doug65 Comfortable Place at Orlando Airport
I was forced to spend the night at the Orlando International Airport. The Sheraton Suites was reasonably priced, near and fit the bill. The staff in the bar and restaurant were particularly nice and friendly.
July 24, 2013
Rated 4 out of 5 by Ruud49 Nice pool
The staff was very nice and alert.
Pool is nice for a last evening in Florida.
I would recommend this hotel for 1 or 2 days max. as distance to too far from shops or anything else. Ideal for early flight out.
January 6, 2013
Rated 5 out of 5 by lisa1967 Excellent Airport Location
This is a beautiful, clean and spacious suite hotel located very close to airport. Starbucks on site, lovely staff and terrific facility. I will most certainly be staying at this hotel again when in Orlando!
August 7, 2013
Rated 5 out of 5 by gitryan Great Hotel!
I pre paid for my stay on Orbitz and couldn't have been happier with the hotel! The room was great (with a pool view) and the service staff were excellent!! Highly recommend of you're in the Orlando area.
September 8, 2013
Rated 5 out of 5 by JP5050 conveinient location
clean and comfortable with friendly staff just what I needed after a long day of flying with multiple flight delays.
April 21, 2014
Rated 5 out of 5 by NancnKeith Unfranchise Owner
We stayed in the 1st fl suites overlooking the pool. Room was very spacious, clean, and well equipped. The staff were very curtious and pleasant . Thank You for an enjoyable stay!!!!
February 19, 2014
Rated 4 out of 5 by Albqtraveler Comfort
Quiet, clean, and comfortable.
May 15, 2014
Rated 4 out of 5 by Durancitos17 Comfortable
It's convenient since it's just a few minutes from the airport. If you get a room with a view you have a little balcony area to drink coffee in the morning,
March 24, 2014
Rated 3 out of 5 by Alkr Noisy neighbors
If less than considerate neighbors are outside their unit, either in the elevator area or on their patio, their conversations, etc were audible in our unit. Okay if prior to 11pm, but if later......
March 7, 2013
Rated 5 out of 5 by fromATL Wonderful Experience
Very deserving of EXCELLENT rating for a hotel in this price range. Kudos to the staff for always smiling and making sure that everyone is taken care of. Very clean and extremely comfortable rooms.
January 28, 2013
Rated 3 out of 5 by Jadon61 Needs Improvement
Carpets were stained and room had a foul odor. Bed was comfortable and bathroom was clean. Stayed here for 1 night while waiting for a flight to New York. Staff was professional and accommodating.
August 16, 2012
Rated 5 out of 5 by jambir Excellent stay
I stayed in a king suite while in Orlando on business, and it was a great experience. The staff was very helpful, the rooms were very spacious, and the location was accessible to the airport.
October 15, 2012
Rated 3 out of 5 by Marc76 Bad food experience
Hotel was great overall, nice rooms and pool, however the dining experience was terrible. Definitely need to make some enhancements in the kitchen staff.
March 18, 2014
Rated 3 out of 5 by Hortons Good staff Needs updated
Great service! The pool area needs work though. Hot tub was no even full or hot and the pool needs work. Also need to invest in a new transport shuttle. It has no seat beats. Not very safe.
April 23, 2012
Rated 5 out of 5 by BeetyG Great Staff
My husband and I had a great stay. The staff was very accomodating and we enjoyed our time there. The Bartender Mrs. Alana was very professional and the meals were extremely well prepared.
November 6, 2012