Rated 4 out of 5 by hlbneto Good hotel
Hotel is good but rooms need more facilities like a refrigerator and a microwave oven, at least. Parking is very expensive although the price paid to the hotel. Wi-fi access should be free too.
June 4, 2013
Rated 3 out of 5 by HarleyQuinn Disappointed by comparison
Generally I would recommend Sheraton Hotels, as every other establishment I have stayed at within this chain has been exceptional. I expected the same quality from this hotel in San Francisco and was bitterly disappointed. The room was small, the furnishings seemed cheap, and the air conditioning unit was exceptionally noisy. The bathroom was exceptable, though still not the quality I would expect from the Sheraton brand.
August 6, 2014
Rated 5 out of 5 by Kstempe Staff
The staff were very helpful, especially one girl that checked us in. Whether it was directions, suggestions of places to go or getting our room. Everyone was very friendly and helpful
October 14, 2013
Rated 4 out of 5 by happyhiker Convenient and Comfy
I enjoyed the ambience of the Sheraton, the convenience to everything in San Fran, the variety of services, the view out the window, and windows that opened. It was a deal at the price.
November 1, 2012
Rated 5 out of 5 by stepnez my stays
I have stayed at several hotels in the wharf area and have found the Sheraton to be my favorite. The beds are extremely comfortable and the staff are friendly and very helpful.
November 23, 2012
Rated 2 out of 5 by MinSF Hotel needs renovations
Location was good but rate was high for level of accomodations. Hotel rooms are in need of renovation and some sound proofing, very noisy. Rooms are small with few amenities.
May 19, 2013
Rated 2 out of 5 by Paul poor product for price
$500/night and I got a view of the parking lot and extremely dirty windows covered with bird mess and thick dirt.
No in room refrigerator with or without ammenities.
May 23, 2013
Rated 5 out of 5 by Anah1 First visit to San Fran
This hotel was great in terms of convenience to attractions, restaurants,shopping, loved the spg recognition and the upgrade. Would definitely stay here again
November 17, 2013
Rated 5 out of 5 by ChelleyMay13 Exceeded Expectations
I was most impressed by how accommodating the staff was. The front desk representative did everything to make sure an upgrade was available for me upon arrival.
November 7, 2012
Rated 2 out of 5 by Business52 Facility condition
The hotel looks like it hasnt been updated in 20 years. Room was really worn and used. The bathtub plug was broken and the toliet seat had a large burn mark.
February 28, 2013
Rated 1 out of 5 by Venice Do not stay here
They charge $50 to park your car, plus tips. The room and patio was filthy! The servers were rude and they recommended a horrible restaurant for dinner.
August 14, 2013
Rated 5 out of 5 by slp1976 Convenient location!
Loved the suite! Loved the location! Loved the experience! Rental car service on location is a huge plus if you didn't bring a car...great pricing!
November 10, 2012
Rated 2 out of 5 by UnhappyinSF Needs help!
Room was dirty, old and out dated and the deadbolt on the door was coming off!
August 15, 2014
Rated 4 out of 5 by jojomani GReat stay!
Upon arrival, the only disappointment was the small parking structure. We received a room upgrade and the staff was very helpful.
December 24, 2011
Rated 5 out of 5 by DMLD Very nice accommodations!
It's walking distance to many of the tourist attractions nearby. The hotel is very comfortable and the staff is very attentive.
January 3, 2013
Rated 5 out of 5 by lucy2bear best service!
This hotel has it all great location and the best service staff.Rooms are clean and neat .we always stay here when in s.f.
January 4, 2013
Rated 4 out of 5 by doggie1 Attended business meeting
Found facilities satisfactory for business need and good work rooms. Area was quiet and no disturbances during meetings.
September 13, 2013
Rated 5 out of 5 by traveler25 Great location
The location was great. We got the package with parking. Once they parked the care we walked around and had a great time!
April 11, 2013
Rated 5 out of 5 by sandy Excellent hotel
I love this hotel. The fire pits outside and by the pool add a great ambiance. Large and comfortable rooms. Great price!
February 25, 2013
Rated 4 out of 5 by LJH444 Great staff, excellent location
Even though the hotel was quite busy the staff were friendly and very helpful. The location is fantastic as it is close to many of the tourist areas. Not the best for business but unbeatable for vacation. Very limited food on premise but close to many restaurants.
August 11, 2014
Rated 5 out of 5 by PeterVD Great hotel
Nice facilities, nice rooms and very well up-to-date with regard to comfort. I can recommend this hotel to everybody!
February 5, 2013
Rated 5 out of 5 by slama7 Great staff and clean rooms!
We had a great time staying at this hotel. Location is great. Also the rooms were clean and staff was great.
January 3, 2013
Rated 5 out of 5 LOVE the hotel and location
The hotel itself is inviting and comfortable and the location by the fisherman's wharf/pier 39 is perfect!
June 1, 2012
Rated 5 out of 5 by gxgx very nice weekend
everything was great.................................
January 27, 2014
Rated 5 out of 5 by readytogo Great staff
Everyone at the hotel was very helpful
and took care of my every need. Great place to stay.
April 29, 2013
Rated 5 out of 5 by Teresa28 Awesome Location
Perfect location near Fishermans Wharf and transportation!!! Very Clean and great staff.
January 26, 2013
Rated 4 out of 5 by Pblac69 Great Location & facility
My wife and I enjoyed this hotel. We were provided great hospitality and services
July 31, 2012
Rated 5 out of 5 by Retirement Great location and friendly staff
Clean , comfortable beds and quiet Would definitely stay there again. Loved it
January 14, 2013
Rated 4 out of 5 by Dodgers1 Great Value
This hotel was very close to resturants, and staff was very pleasant.
May 7, 2013
Rated 4 out of 5 by Kimandhannah Great place to stay in the wharf
What makes this a nice place is the staff and location....excellent.
May 18, 2013