Rated 3,6 out of 5 by 371
Rated 5 out of 5 very good/ not so good
We stayed before and after our cruise. First check in was excellent! Felt like a special guest. Was told as a SPG member we were given a room with a golf course view. Felt we were treated as a special guest and the stay was wonderful. All the staff were great. Second check in was very different. Very matter of fact with little eye contact and no welcoming manner. The room was on the street side and a good deal of noise. All the staff we encountered were supper with the exception of the front desk person on the second visit. The first desk clerk I believe was Nicole R. She was outstanding each and every interaction.
16. Dezember 2013
Rated 5 out of 5 by Alexk12 Excellent hotel and great location
Great service as expected from Starwood hotels. Good location and nice view
11. Dezember 2013
Rated 5 out of 5 by Concorde We enjoy our regular stay at this hotel
We feel at home at this hotel and appreciate the attention given to us by the staff. Best wishes to all of them for an enjoyable Festive ChristmasSeason.
10. Dezember 2013
Rated 5 out of 5 by kjohnston Miami Airport Sheraton
Another wonderful Sheraton experience. I am always impressed how friendly and caring your staff are. Our stay on Nov 25/13 was enjoyable. The rooms met our expectations. We only have good thigs to say about Sheraton Hotels. They are my first choice when travelling.
27. November 2013
Rated 5 out of 5 by KCLARKE37 Wow
The bellmen are the best. Smiling, friendly, engaging, fast. Special: Jefferson and Kory.
Restaurant: Bostone was amazing. I have food allergies and he took special care to make sure that my breakfast was perfect. He was most friendly and professional. You are lucky to have him. I have stayed at this hotel often. I am never disappointed.
25. November 2013
Rated 5 out of 5 by TA502 Great Hotel!
Great service! Very Clean and Comfortable!
16. November 2013
Rated 5 out of 5 by RGoes Even when not everything goes perfect, someone make the difference.
I'm a frequent traveler to this facility for more then 20 years.
As I come from South America, my flights arrive very early in the morning and sometimes I have to wait for the accommodation.
This time the welcome at 6 am was not the expected by the front desk agent but Mrs Cecilia Suarez made all difference with a warm welcome at breakfast as always.
14. November 2013
Rated 5 out of 5 by JOSEHU Perfect hotel for living and transportation
Perfect hotel for living and transportation
10. November 2013