Sheraton Seattle Hotel

  • 1400 6th Avenue
  • Seattle,
  • Washington
  • 98101
  • Estados Unidos
  • Mapa

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Rated 4.1 out of 5 by 961 reviewers.
Rated 5 out of 5 by Delightful Holiday Experience We have stayed in various Sheraton Hotels and well as the Westin. This experience in downtown Seattle was one of the best. The staff was courteous and welcoming. Even thought it was a busy time just before Christmas, we never felt rushed. The lounge was a plus that was beyond expectations. We definiely want to stay again. December 22, 2011
Rated 3 out of 5 by Needs more attentiveness to guest requests The sensor light in my entry way was too sensitive and came on at all hours of the night. I had to get up and click off the light then would get back in bed and turn over in bed and it would come back on. This went on all night. I reported the problem and it was never taken care of. The desk clerk said, "we are available all hours of the night." Who wants to call at 2 or 3 in the morning to get this taken care of then the next day you hit the ground running. I was given $35 credit for this inconvenience which I did not believe met the need of the overall problem. April 28, 2014
Rated 2 out of 5 by Bell men were no where to be found The valet was excellent during to checkout. The luggage, however, was stored away and there was no one to get my luggage. The bell desk was empty and only one person was at the reception desk who was swamped. Had to wait for 30 minutes before the manager came out to help. Almost missed my flight January 4, 2012
Rated 1 out of 5 by service stinks Bad choice. Had a early check in for noon and when Ishowed up @ 2:30 the room was still not ready and I was not called until 4 pm to check in. Also - check out was @ 11 yet Ihad three people come knocking on my door and asking me when I was leaving between 1030 and 10 45. Never stay hre again. May 23, 2012
Rated 5 out of 5 by Like going Home Even for a one night stay on a quick trip to Seattle from Vancouver, when I pull up and the valet takes my car I always feel like I'm is a super-friendly safe and comforting environment - like going home! Sheraton knows the true meaning of hospitality and guest services. November 4, 2013
Rated 5 out of 5 by Great Stay This is a lovely downtown Seattle hotel convenient to many attractions, shopping and restaurants. The rooms are very nice and beds are great. Nice fitness center. Staff was very helpful but concierge explanation of bus schedule was confusing. Would definitely return to this hotel. July 28, 2012
Rated 4 out of 5 by Average Hotel. Clean. Erroroneously Charged. Rather average hotel. Room and facilities were clean. After I had left I got an updated bill with an erroroneous charge for $16.xx for room snack. I called and they said they'd credit my CC but only after I had insisted aggressively I had not touched the snack trays in any way. July 31, 2012
Rated 2 out of 5 by This Hotel lacked Hot Water During my 4-day stay, the water in my room never got past tepid. Showering was uncomfortable, and shaving was near impossible -- I had to boil water in the coffee maker. I complained 3 times and got answers like "the engineers are working on it" or "let me check into that" December 2, 2011
Rated 5 out of 5 by Old property but great service I'll give you full marks for my stay, during a 5 night conference. All my meals were at the Sheraton and the food was excellent. My room was great having everything I needed. Hotel staff were friendly and very efficient. October 21, 2013
Rated 5 out of 5 by great location Great location and very good service.Front Desk very polite and accomodating. All of my requests were promptly attended to. Concierge was very helpful and informative.All in all a very good experience.Would definitely recommend. April 18, 2013
Rated 5 out of 5 by best fitness center/pool Very impressed with the beautiful fitness center & pool at the top of building. Gorgeous view of Seattle. Thick large swim towels handy. Wish they had a shower however, but overall it was great. Machines were modern/top notch June 28, 2013
Rated 4 out of 5 by some discomfort We have always been very pleased with our stay here, but the last two times we have stayed the cleanliness of the rooms have been sub par. Our last stay the area where people smoke on the steps was terrible we had to go threw a wall of smoke to get into the hotel and our cloths smelled like smoke for a couple hours afterwards. I would suggest a new location. We were up on the 34 club level and someone decided to smoke pot iam guessing in the hallway. We called the front desk to report it and when security came up to investigate they thought it was us that was smoking the pot, it was very discomforting. Security just said they were told different. January 22, 2014
Rated 4 out of 5 by Executuve Lounge The cofee was GOOD! Been a while since I'd been in the Lounge, and don't remember seeing a computer terminal & printer being avalable for guest use. Also, some hot entrees for for Sunday Breakfast would have ben nice. July 17, 2013
Rated 5 out of 5 by Love the Hotel The hotel was awesome. The staff was great to us and the location was perfect. My only issue was the black lace thong that was on the back cushion of the couch. It was not mine. Needless to say it was gross. May 28, 2013
Rated 4 out of 5 by bob r The facility is located in the heart of downtown and is very easy to walk to the wharf and other fun places. The only negative is the high cost of parking and the internet charge. October 6, 2013
Rated 5 out of 5 by Great Experience The Sheraton is in ideal location and the rooms are top notch. I had a noisy neighbor and the front desk staff made changing rooms a breeze. Looking forward to my next stay next week!! December 8, 2011
Rated 5 out of 5 by Romantic Getaway We love staying at this location. The artwork and decor are beautiful. Easily can walk to Pike Place Market, Taylor's Oysters, Blue Acre Restaurant and H&M dept. store. Perfect!!! June 24, 2013
Rated 5 out of 5 by Director -Insurance Company All of my contacts with staff were excellent. I enjoyed my stay and the walk to the convention center was good for us as we needed the exercise. October 9, 2013
Rated 5 out of 5 by A great hotel to stay in. We loved our stay. Although we found that both our rooms needed a new matress. My room had a very lumpy matress therefore did not sleep well at all. May 28, 2013
Rated 5 out of 5 by Great Accommodations The Sheraton Seattle provided an excellent location to recuperate from tiring business travel. From the moment I entered the driveway, through getting my room the staff was alert, efficient, polite and responsive to my needs. As a Starwood Owner, I was particularly impressed with the ekevator's announcement or "Starwood Owner's Level" as the doors opened on the owner's floor. While slightly embarrassed, it did make one feel "special." By-the-way, your reservation specialists were most accommodating with getting me to that Owner's level -- thanks The Club Lounge was also impressive, private, and well appointed. The food was great, as was the service. When my room key didn't work at first, the front desk immediately replaced it with one that did (turns out that you need to move the key slowly into the slot). Great hotel, great service!!! Given that I'll be doing much business in the Seattle area, I look forward to returning in the near future. May 15, 2014
Rated 5 out of 5 by Perfectly located if attending events at the Convention Centre. Not only the perfect location if attending Convention Centre events, also great location for shopping and easy access to Pike's Market. December 10, 2011
Rated 2 out of 5 by really has gone downhill used to be one of my favorite hotels. Has really gone downhill. Staff can't be bothered, breakfast in lounge was poor, room very small July 1, 2012
Rated 5 out of 5 by Everything you desire/ Perfect location Location is perfect right in the middle of everything. Every amenity is available. No hassle at all. Super friendly staff. June 13, 2013
Rated 5 out of 5 by Perfect Location Perfect place to stay when going to the theatre, shopping, or excellent restaurants. November 5, 2013
Rated 5 out of 5 by Nice, clean, quiet, great gym That pretty much says it all. Also, the front desk staff was very friendly. Perfect location for conference goers. December 8, 2011
Rated 5 out of 5 by The Best My stay in Seattle was great the staff met all our needs. I will always look to stay at a Sheraton when I travel. November 7, 2012
Rated 5 out of 5 by The extras for this room made out getaway so convenient We had a short getaway and to have the convenience of evening snacks and complimentary breakfast was wonderful. June 27, 2013
Rated 5 out of 5 by awesome gym and pool with view of Seattle Did request to not have sheets changed, instead had no room service, I think one should have both options! June 19, 2013
Rated 1 out of 5 by Beautiful hotel - FILTHY bed This was my second stay at this hotel. On the first stay, I discovered that the bottom sheet of the bed was placed in a way that left about 18 inches of mattress exposed at the foot of the bed. Most customers are unaware of this highly UNHYGENIC practice because, after all, no one pulls away the top sheet and blanket to see it. The sheets are not long enough to be tucked at the head of the bed and the foot. Imagine sleeping in a bed where "all of humanity" has also slept? The sheets are changed, but the foot of the bed is never cleaned. Think of all of those dirty, sweaty feet that have been there before you! I took a photo of this nastiness and the Director of Front Office Operations agreed that this is poor housekeeping. He assured me that he would address the problem. On my most recent (second) stay, I found that nothing has been changed. The foot of the mattress was not covered with the sheet. Upon checkout at the front desk, I was answered with a shrug of indifference........ Flat sheets are meant to be top sheets. They are not manufactured in a great enough length to properly serve as a bottom sheet. SOLUTION: Longer flat sheets (probably not possible), or FITTED SHEETS. June 13, 2013
Rated 5 out of 5 by Great Location This hotel is very close to restaurants and shopping which makes it convenient how people traveling alone. February 4, 2013
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