Sheraton Seattle Hotel

  • 1400 6th Avenue
  • Seattle,
  • Washington
  • 98101
  • États-Unis
  • Carte

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Rated 4.1 out of 5 by 1087 reviewers.
Rated 4 out of 5 by TOO MANY SCREWUPS We were 3 adults and a 15 year old girl. We reserved a 2 bed room with roll away. We were informed by the check in clerk that Chicago reservations do not know that Seattle can't put a rollaway in a 2 bed room! WHY?? So my Granddaughter slept on the floor! The check in clerk offerred us a palor - a room with no beds that would take 3 roll aways - how stupid. After a later discussion one of the assistant Managers gave us a $30 credit on the room - imagine my surprise when it showed up on the final bill as a charge! Why would we stay there again?? December 27, 2012
Rated 4 out of 5 by Very Good Just stayed here for 3 nights, room good, reception team very good and must mention Bernadette Lai on the concierge. This lady is awesome, really helped us with all the things we wanted to do and her knowledge was fantasic and certainly saved us some money as well. Give this lady a pay rise she is a real asset to Sheraton. Just need to sort the interenet connection out. I paid for 3 days and it was slow and patchy. To the credit of the girl on reception they refunded my charge but in this day and age it is such an important part of life. March 20, 2014
Rated 4 out of 5 by First Seattle Stay…Fairly good experience I was with the writer's conference and my daughter who also attended and grandson…Hotel in excellent location but issues with reservation ( claimed there were not 2 rooms which there were…)Had to change first room- very unsatisfactory and we came a day ahead to avoid crowds,…and get the best accommodation...Most staff knowledgeable and concierge most helpful with activities for toddler…Room very clean and housekeeping great…breakfast staff in dining room very accommodating…food good not great but staff helpful and accommodating ( waitress Jennifer esp. good to us ) Hotel seemed somewhat unprepared for the influx of guests but trying….Room service used one night for dinner and they were very nice also. Overall a good experience but a shaky start…. March 4, 2014
Rated 4 out of 5 by Good hotel in Seattle Very good hotel in the middle of town. August 12, 2014
Rated 5 out of 5 by Great except for a few structural things It was a noisy conference weekend but we could never hear the other rooms. Finally a hotel that recognized the need for thick walls. The only downsides were that the quality of the conditioner provided was terrible. My hair felt lifeless. Also, the mini-fridge does not have a freezer portion. Next time they are replacing those, it would be great to have a small freezer portion. Also, there needs to be stairs going from the third to the fourth floors. The elevators got backed up terribly when panels were released. May 27, 2014
Rated 4 out of 5 by Comfortable and Clean, but Needs Improvement Our room was very nice and clean, we stayed in the Pike Tower, which is why we always choose the Sheraton if we can. The downfalls are: the wi-fi is overpriced and absolutely useless. You can have four devices, but it is soooo incredibly slow to and attempting to stream any video on your device is not worth the attempt. Next time we'll make our phone a hot spot and receive wi-fi from that. The bar was over crowded and you couldn't get service, and the cocktails are overpriced even for Seattle. June 15, 2014
Rated 5 out of 5 by Convenient Location, Excellent Service As a Platinum SPG member, the staff made me feel very welcome and valued. The Club Lounge is an excellent way to start the day with a healthy breakfast. The room was very comfortable and the check-in/check-out process was very quick and efficient. Overall, a wonderful stay. I will certainly return to this hotel next time I am in Seattle. July 27, 2014
Rated 4 out of 5 by Very nice hotel in heart of Seattle This hotel was fabulous and met all of our needs. We stayed on the club level and enjoyed it very much. The staff is really pleasant and helpful. I wish they were a little more enthusiastic about my being an SPG member who booked directly, I feel like that should be something that is acknowledged in this day of third party booking. The restaurant was okay, but the location to other places to eat is fantastic. Just a few blocks to waterfront. Also, the panhandlers aren't anywhere near the entrance, which is a relief, especially at night. February 7, 2014
Rated 5 out of 5 by ALWAYS a great stay Even though this trip was personal, I have been staying here for over 20 years as an airline pilot. This is one of the consistently finest hotels I have ever experienced. August 7, 2014
Rated 4 out of 5 by Accounting This hotel is right in the middle of shopping and restaurants. The only fault that we had was in checking in, they asked if we used valet parking and told them we had taken the city bus into town. In checking out, a charge for this was on bill and received email bill, the charge was removed for the Friday, but then added for Saturday. Had to call from home to get that removed. Next time will ask for bill at the desk instead of an email so can check right then. A lesson: Check the billing very carefully. Other than that, stay was great. December 18, 2012
Rated 5 out of 5 by Very Accomodating! Lovely hotel that is centrally located. August 10, 2014
Rated 4 out of 5 by Great first stay at this hotel. Comfortable and nice size room. Great location. Very nice bar off the main lobby. Bathroom could use some updating: shelf space for toiletries would be nice. Would stay here again. August 5, 2014
Rated 2 out of 5 by Guest Hotel is not special, charged me $5 for a take away box, did not let me use spg room even though I own 2 properties and am a gold member. disappointing. August 6, 2014
Rated 4 out of 5 by This Sheraton has a great location Hotels such as SHERATON will never disapoint you, you can always expect what you are going to get. And, if you are lucky, you may get even more than you expected. This Sheraton had every single employee with a true smile on their faces, willing to help and commited to my family welbeing. What has disapointed me? Sheraton will not credit your Starwood points, if you have purchased your stay through Expedia . I did not know that, but sincerely though they should honor their part of the deal. After all, I paid for the hotel, didn't I? January 23, 2013
Rated 2 out of 5 by Beware of the green program. My disappointment during my recent business trip to Seattle may be my own fault. I may not have understood the courteous desk personal who spoke in a heavy accent with respect to the $5 coupon "green" program. I do not have a problem with the sheets not being changed daily during a 5 day stay. However, I did not think that there would be zero service--no making up of the bed, no fresh towel, no new coffee packets, no emptying of the trash, etc. I think Sheraton needs to review this program. Afterall, the room was $241 per night. December 9, 2012
Rated 3 out of 5 by Company Christmas My husband and I were invited to a night's stay for a company Christmas gathering. When we checked in we were told that our room wasn't ready yet, yet the reservation was made in advance. They tried to accommodate us with another room very far from the rest of our party, we decided to wait until the room was ready and was told they would call us when it was ready. We waited in the bar area for an hour, and no one called. Someone else had to ask if it was ready, turns out it was. I recommend the staff be a little more attentive. December 18, 2013
Rated 5 out of 5 by Hotel with good service I like the cleanliness of the lobby. It was very inviting even though the lobby was full of people when I arrived. I was able to check in quickly through SPG line. August 4, 2014
Rated 5 out of 5 by Great Property This property is well appointed and well maintained. Good workout facility. August 7, 2014
Rated 3 out of 5 by Club Sandwich Unfortunately Continental breakfasts are served at Club levels with too much crowd with very limited selection ,with scarce seating and understaffed conditions.... August 4, 2014
Rated 5 out of 5 by Everything excellent The location is great, the gym us open 24hours, the deli has just what you need and the staff are very friendly and knowledgeable. August 5, 2014
Rated 4 out of 5 by Good location and Great Club lounge staff and Lounge The club Lounge manager and her staff provide great service and experience to me. The hotel location is great for seattle downtown sites. August 4, 2014
Rated 5 out of 5 by Hotel is pretty good, but rooms could do better I liked staying at the Sheraton. It is a great location, and overall it's a nice hotel with friendly staff. However, there are a few things that could use improvement. First off, the rooms were really, really hot, no matter how low we turned the thermostat. Second, housekeeping pretty much refused to stop by our room. We had to call for towels and soap a few times we were there. However, it was a great place for the conference, the staff was friendly, and overall, I think I would stay again. May 26, 2014
Rated 5 out of 5 by Good Location Very nice hotel. Easy walk to many local attractions. Night time area a couple of blocks away was not real comfortable. Would stay again. August 3, 2014
Rated 5 out of 5 by Simply Wonderful The room was so clean and comfortable. The staff members were all so polite and helpful. The location of the hotel was central to everything. We were able to shop, eat, and explore the sites and quickly go back to the hotel. Everything was within walking distance. July 26, 2014
Rated 5 out of 5 by Great location This hotel is in a great location right across the street from the Washington State Convention Center. I have stayed here a couple times, and have enjoyed great service. I was given a room that smelled like smoke, even though it was a non-smoking room. The front desk staff was very helpful and found that the room next door was available and moved me right away. July 15, 2014
Rated 2 out of 5 by expected more from a seemingly nice and expensive hotel The door broke, although they did send someone to fix it that night. Despite several conversations with various staff over the phone and at the front desk our bill was wrong. And the day we left, when we checked around the beds to make sure we hadn't forgotten anything we found a stiletto heeled shoe that definitely didn't belong to us - which implies that they didn't do a very thorough job cleaning and inspecting the room after the last group checked out. The hotel's in a great location, but overall I was disappointed. January 7, 2013
Rated 5 out of 5 by Great hotel The hotel and staff were great. Although I did not need my room much - if you want to take an afternoon nap - this might not work as cleaning didn't happen until after the noon hour and sometimes as late as 3:00 Oh and as a quick side note - this is one of the places I'd bring my own blow dryer. July 23, 2014
Rated 4 out of 5 by First Timer Excellent all round hotel. Wonderful location and easy access all round to shops etc. Room was wonderful and much larger than expected. On 5th floor with awesome view and my favourite was the granite window seat my daughter and I sat at and watched people go by! Also a great place to place our purchases.........beds were wonderful and comfortable and loved the comfortable pillows and always love the use of whites on the bed. Quiet, comfortable, and cozy. Will definitely be back. Oh, and great location to Pike's Market. September 28, 2012
Rated 5 out of 5 by PERFECT Hotel for Convention Stay I have only positive remarks for our recent 4-night stay to exhibit at the Emerald City Comicon. The location is a 10+ if going to the convention center; everyone - front desk, restaurant, housekeeping, bellmen - were helpful and cordial. I'd especially like to thank Sylvi for a speedy check out and Ridwan in assisting me with FedEx shipping. Much appreciated! The upgrade to the Sheraton Lounge is the perfect place to start the day or relax in the evening. Dinner in the Daily Grill was delicous; the service was superb. March 5, 2013
Rated 3 out of 5 by Small things add up This short stay was with two teens, so we needed to have our room upgraded to a higher floor. Our request was met with a larger room. Small things, however here are some items we encountered during our short stay. 1) a heavy cot that was left right at the front door, making moving it (by two women) difficult. 2) An extremely loud generator-type noise that started at 7:50 am above our room. Not a usual mechanical noise. A loud noise that made the water in the glass shake at the side of the bed. This was investigated by engineering, however nothing was discovered. The noise continued for one hour, off and on. 3) A 9:45 am visit by someone who wanted to check the mini-bar???? 4) Coffee cups requested at 8:30am never arrived, until two more phone calls later, at 9:15 am. March 26, 2013
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