Quartos e tarifas

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1 quarto 1 quartos , 1 adulto 1 adultos , 1 criança 0 crianças
Rated 4.2 out of 5 by 504 reviewers.
Rated 5 out of 5 by Concierge and food Great concierge services. Food was underwhelming, unless you like to wait for the food and then eat cold French fries February 25, 2013
Rated 5 out of 5 by Customer service The hotel's location is perfect for us. We have stayed here before and both times have been very pleased with our visit. February 24, 2013
Rated 4 out of 5 by Do not book this hotel through their reservation department Had we booked on line we would have saved $1,158.64 for two identical rooms for the same week. We were in a pre-paid situation. The hotel could not make any changes to the rate but told us we could receive relief from Starwood/SPG. SPG customer service tried to change the rate, but said ultimately the hotel management would have to do so. Many phone calls were made all assuring us some would be contacting us. At no time did anyone return a phone call or email. Beyond that, the staff was pleasant, location is great for Smathers Beach, appears they are updating rooms. February 24, 2013
Rated 4 out of 5 by Music The hotel was comfortable and clean. The staff was courteous and helpful BUT the relentless music that was appropriate for a teen age hang out permeated the facilty. There was no place to hide from the heavy beat and shrieking vocalists. It was a major detraction. February 23, 2013
Rated 4 out of 5 by Vacation Had a great time. Extremely friendly staff. February 23, 2013
Rated 5 out of 5 by Great Room Layout for a family trip Great hotel, we will definitely stay here again if we visit Key West. February 21, 2013
Rated 5 out of 5 by Fantastic! Great hotel that's in a great location seaside and pet friendley. Clean rooms and a supurb shuttle service to a hard to park your car area of Key West. Definitely a must go to hotel. February 21, 2013
Rated 2 out of 5 by Disappointed Room was not very clean, rug and chairs had stains. Found hair on the bathroom floor. Ants around the coffe maker. Pool was very crowded, no lounge chairs available. Ther were some but they were broken. Grounds were well kept, should spend more time on the rooms. February 20, 2013
Rated 3 out of 5 Shuttle and Beach If you a going to have a shuttle then you should be prepared to accommodate all guests who lineup. About half of the shuttle trips that we took left passengers who had lined up waiting at the curb after the shuttle left. Each of these instances were treated as the first time ever that something like that had occurred. The Sheraton should be prepared with more drivers and shuttles to accommodate all passengers especially at peak times. It's nice to have a beach across the street but getting there is dangerous. One must be Fast, brave, and lucky to make it across four lanes of traffic and reach the beach head. There is no traffic light or cross walk in sight so one must jaywalk and take their chances. The hotel should try to get a crosswalk placed and failing that at least have a crossing guard to help those who need it to cross the street. I am sure you're older guests and parents would be very appreciative of these efforts. February 16, 2013
Rated 5 out of 5 by Excellent Staff The entire staff at the Sheraton Suites Key West makes you feel welcome and truly understands the importance of excellent customer service. February 13, 2013
Rated 4 out of 5 by This hotel was very relaxed and had everything we needed We thoroughly enjoyed our stay .The location was great .Time and easy access for beach ,pool downtown .We hope to be able to come back next year .Very pleased February 13, 2013
Rated 5 out of 5 by Key West Weekend The hotel exceeded our expectations. The suite was the perfect size and had every amenity. The bed was very comfortable. Lots of closet space. The bathroom had a huge shower, separate toilet room and vanity area. The Starbucks in room coffee each morning was an added bonus. The hotel is very quiet except for the kids playing in the pool.(To be expected!) The hotel offers a shuttle to and from all the action every half hour and is about a ten minute ride. The location is on the opposite side of the busier section of town but right across the street from Smathers Beach. This hotel was much more affordable than most. February 12, 2013
Rated 5 out of 5 by Excellent staff Everyone on staff made us feel welcome and special, really gave that extra "vacation" feel! February 12, 2013
Rated 5 out of 5 by Hotel has great pool and shuttle service to duval street Hotel has a great king suite with plenty of room. Also has a great pool, and shuttle service to duval street. If you miss the shuttle it's a $10-$12 cab ride, which isn't bad. February 7, 2013
Rated 3 out of 5 by great location. bedding below sheraton standard my wife and I stayed at the key west suites hotel to attend a family funeral. The room layout, location of the property, pool area, landscaping and restaurant were all why i am a spg member and starwood owner. The two king beds however were totally broken. one had a mattress pad attached as means of supporting it. however, it made no difference and when lying on it, the mattress enveloped you below the actual border of the top. The other king had a mattress that 100% had failed and you would roll into the middle. Extremely unlike any sheraton standard i have become accustomed too, and more along the likes of a roadside shanty. I mentioned it to the young lady at checkout and she said she would pass on my comment. I only hope the next client doesn't pick room 254 without new bedding. February 5, 2013
Rated 5 out of 5 by Excellent Stay Excellent stay at this hotel and the staff was excellent also!! February 4, 2013
Rated 5 out of 5 by Wonderful... This place was amazing. We absolutely loved our stay here. It was clean and everyone was extremely freindly. The shuttle was a very big plus. February 4, 2013
Rated 5 out of 5 by by the seahore Key West was a very interesting place to visit. Sheraton provides a free shuttle to "downtown" every 30 minutes. This makes it easy to see the town without the hassle of parking! February 3, 2013
Rated 2 out of 5 by Sheraton key west 350 dollars for a suite And when you take a capuccino at breakfast instead of a coffre you havé to pay for it it is not acceptable i live thé Hotel earlier because i think that is a retraet House for old people February 1, 2013
Rated 5 out of 5 by This hotel definately has great features. Our very first trip the Key West, and I couldn't be happier that we choose a Hotel Name that was familiar to us. We have stayed at both Sheratons in Baltimore Maryland, and also the Sheraton in the Orlando area of Florida. We tell everyone that a Sheraton Hotel is always the best choice. February 1, 2013
Rated 5 out of 5 by Great A great view,good location,and awesome facilities January 31, 2013
Rated 5 out of 5 by Great amenties and service! Really enjoyed staying at this hotel as it is far enough away from all bars but yet close enough to where you can take in everything Key West has to offer! January 31, 2013
Rated 5 out of 5 by Great location and nice facility would definately come back. Staff very nice and rooms wonderful. January 31, 2013
Rated 4 out of 5 by Good value My wife and I stayed at the Sheriton for six nights. Overall we had a very good experience. The staff was very accomodating and friendly. The shuttle service provided by the Hotel was very good, and the drivers were all very nice and knowledgable. The only negative we found was that the cleaning staff are a bit noisy. January 30, 2013
Rated 4 out of 5 by Nice but not perfect Loved the room layout and size. It had plenty of storage too. The balcony, however, was weird in that when you sat down, the ocean view was partially blocked by the railing. The hotel itself had a nice layout but there was too much walking. Would also prefer to be closer to the heart of Key West but the hotel did provide complimentary shuttle service. The buffet breakfast was overpriced, overcooked and bland. It was however a pleasant stay and would recommend to most people. January 28, 2013
Rated 5 out of 5 by Quiet Nice and quiet and away from the crowd. Beach is across the street. Shuttle service to downtown was excellent. "Goose" and Anita on the wait staff are excellent! January 27, 2013
Rated 4 out of 5 by Great hotel and fabulous location! This hotel is so relaxing and tropical. Palms surround the grounds creating an environment that calms the body and the mind retreats to a restful place of serenity. The cafe staff is dedicated to make you feel welcome. Our server remembered our choice of hot beverage and asked if we would like them each morning. Being directly across the road from the beach was such a benefit. The shuttle to downtown was extremely convenient and our drivers became friends. Our 29th Anniversary celebration was so very special. January 25, 2013
Rated 5 out of 5 by Key West Location was great. Staff very friendly. Beautiful room. January 24, 2013
Rated 5 out of 5 by Great everything. Great location. Great staff Far exceeded my expectations. Can't wait to go back January 23, 2013
Rated 5 out of 5 by Shuttle service to downtown The shuttle service was excellent - very reliable. The rooms were spacious and very comfortable. January 19, 2013
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