Rated 5 out of 5 by Wes64 Great property, closer to Duvall than you think!
What a nice property. The convenient shuttle service puts you down town in minutes. The renovations are amazing, and the staff couldn't have been more helpful. I'm glad this Sheraton is there. Has a real resort feel.
November 3, 2012
Rated 5 out of 5 by anne1980 The staff was knowledgeable and friendly
We enjoyed ourselves. The accomodations were excellent. It was easy getting to and from our hotel to downtown. The staff were great, always available to answer questions and assist us in making the best decisions.
October 25, 2012
Rated 2 out of 5 by Barca Sheraton key west
350 dollars for a suite And when you take a capuccino at breakfast instead of a coffre
you havé to pay for it
it is not acceptable
i live thé Hotel earlier because i think that is a retraet House for old people
February 1, 2013
Rated 3 out of 5 by DougfromAlberta OK, but basic
Few amenities, not really central, but good shuttle service to Downtown.
Housekkeping was great!
Rooms are definitely NOT soundproof and we did not sleep well any night.
November 19, 2013
Rated 5 out of 5 by Amanda45 A Great Place To Stay For A Relaxing Vacation!
I recently stayed at the Sheraton Suites Key West with my boyfriend on a five night vacation. We ended up booking the Sheraton at the last minute and are very glad we did. The rooms are very large (due to the suites), the beds are very comfortable, and the room was clean. I loved that the hotel provides a complimentary shuttle to the downtown Duval St area. The shuttle drivers were very knowledgeable and friendly. They do not advertise this, but you can call the hotel when you arrive at the airport and the shuttle will come pick you up. You can also schedule a ride to the airport on your way home. We saved tons of money on cabs due to the complimentary shuttle. The pool area was very nice and relaxing and they have a pool bar for all your adult beverage needs. The staff was very accommodating. They sent up extra hangers, a wine opener, toothbrushes and toothpaste when we ran out. This is a great hotel if you want to be away from the downtown craziness and have a relaxing day by the pool or at the beach across the street, but still want to be able to go downtown at your leisure.
November 9, 2012
Rated 4 out of 5 by Walt SPG Concern
Everything was fine as usual, but I left the "green" card on my door on 3/12 and did not receive the typical voucher for 500 pts or a $5 credit and my room was not serviced. First time that has happened.
March 15, 2013
Rated 5 out of 5 by Jzarra Great Hotel
The room was great except I had to defrost the freezer so the fridge would get cold. You need to get house keeping to pay attantion to the detale. I would stay again it was friendly and clean
September 10, 2013
Rated 5 out of 5 by Mom0211 Great vacation.
This is a great hotel. I was worried, based on some negative reviews. Worry not. It is a great hotel. Great staff. Great drinks at the pool bar. Restaurant is family friendly. I highly recommend.
June 15, 2013
Rated 5 out of 5 by MATIDELI GREAT LOCATION,FRIENDLY STAFF!!
EVRYONE WAS FRIENDLY,EVEN THE CLEANING STAFF.QUALITY ROOMS AND THE FOOD WAS PRETTY GOOD AS WELL.THIS IS OUR SECOND STAY WITH THIS HOTEL.LOOKING FORWARD TO ANOTHER GETAWAY.
October 28, 2013
Rated 5 out of 5 by melanie52 the suite gives me everything i need
love the suite, coffee in the morning and refrigerator for leftovers and pop, huge bathroom with lots of places to put all your stuff, microwave to heat up leftovers. wonderful bed and linens.
October 5, 2012
Rated 5 out of 5 by deej A great stay in Key West
Hotel is just beautiful and well located. The concierge was so helpful to my son and his wife in planning excursions. Add to that, Key West is a fun place to be. So enjoyable a stay. Thanks.
April 20, 2013
Rated 5 out of 5 by Williams01 Our stay in Key West
This hotel, the staff and the services were great. Loved all our shuttle drivers, they were so nice. We will stay at this hotel again. Thak you for making our wedding and honeymoon special!
November 6, 2012
Rated 5 out of 5 by DWillie Always an Enjoyable Stay
I've stayed at this hotel approximately 30 times. I've always enjoyed my stay. Staff is great. Front Desk staff is very knowledgable abut the area, and alway wiling to assist.
September 25, 2013
Rated 5 out of 5 by natebkeywest Stay away from room 333
Had a good stay for Fantasy Fest,but I had some problems with the room. The shower doesn't drain,microwave does not work and the balcony is surrounted by exaust fans from the restaurant.
November 6, 2012
Rated 5 out of 5 by ABCandK Dirty Carpet
My kids were crawling on the carpet, and their hands and feet turned black after a few minutes. After that, I had to put sheets on the carpet, so they wouldn't touch the carpet again.
December 5, 2012
Rated 5 out of 5 by coprstar Fantastic!
Great hotel that's in a great location seaside and pet friendley. Clean rooms and a supurb shuttle service to a hard to park your car area of Key West. Definitely a must go to hotel.
February 21, 2013
Rated 5 out of 5 by BigBob1 Great staff and location
This is our fifth visit in three years. The people who work here are very helpful, the motel is always clean, food is good and the provided transportation is excellent. Thank you!
June 16, 2013
Rated 5 out of 5 by becky by the seahore
Key West was a very interesting place to visit. Sheraton provides a free shuttle to "downtown" every 30 minutes. This makes it easy to see the town without the hassle of parking!
February 3, 2013
Rated 4 out of 5 by Davo426 Nice clean hotel
The only flaw that I could find with this hotel is that the doors on all rooms closed with a bang that woke me up on several occasions......some buffer mechanisms are in order!!!
November 6, 2012
Rated 5 out of 5 by venka excellent staff
Great hotel, very clean, friendly management and staff. Mr.Lynch was very curteous and helpful. Thank you Mr.Lynch. I strongly recommend everyone to stay at this hotel and enjoy.
December 26, 2012
Rated 3 out of 5 by Paul20132013 Upgrade?
There were better rooms available for the entire time I stayed there. As an SPG Platinum it would have been nice to have an upgrade offered.
November 11, 2013
Rated 5 out of 5 by Laradicus Another Fantastic Vacation
Smather's Beach is fantastic. We love the resturant and the staff as so attentative. The rooms are perect for a family of four with eveything you'll ned for a great vacation.
June 18, 2013
Rated 5 out of 5 by JenH Hotel has great pool and shuttle service to duval street
Hotel has a great king suite with plenty of room. Also has a great pool, and shuttle service to duval street. If you miss the shuttle it's a $10-$12 cab ride, which isn't bad.
February 7, 2013
Rated 5 out of 5 by carl07 GREAT LOCATION
I would recommend this hotel to anyone who would like to soak up some sun and have fun on their vacation, The beach was just across the street. I'm ready to go back!
September 9, 2013
Rated 3 out of 5 by lisakae hotel was nice...restaurant not worth it for it being a sheraton
the hotel met all our needs except if I stay there again I wouldnt eat at the restaurant again. My food was raw. Waiter comped my meal but definately wouldnt eat there again
November 20, 2012
Rated 5 out of 5 by steph119 beautiful!
The room, lobby, and grounds are really gorgeous at this hotel. The staff was very accommodating, and the shuttle was convenient to take downtown. Would stay here again.
December 29, 2012
Rated 4 out of 5 by Stephanie357 Nice Staff
Staff was extremely nice and helpfully. I want to thank you for taking the time to ship my sons fishing pole back to him. He was so upset he left it. Had a great time.
September 12, 2012
Rated 5 out of 5 by TD1947 this hotel exceeded my expectations
The hotel shuttle to and from old town was an excellent advantage. the staff was attentive an very helpful in answering any questions and taking care of any concerns.
September 21, 2012
Rated 5 out of 5 by RoDro13 Quiet
Nice and quiet and away from the crowd. Beach is across the street. Shuttle service to downtown was excellent. "Goose" and Anita on the wait staff are excellent!
January 27, 2013
Rated 4 out of 5 by Myke9466 great staff
the staff was great.made me feel very comfortable like I was at home.very clean and updated.breakfest was very good but lunch and dinner was mediocre.
September 20, 2013