Sheraton Suites Tampa Airport Westshore

  • 4400 West Cypress Street
  • Tampa,
  • Florida
  • 33607
  • United States
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Rated 3.9 out of 5 by 468 reviewers.
Rated 3 out of 5 by It's an ok hotel. Ok.Could work on the cleanliness January 13, 2014
Rated 5 out of 5 by Exceeded Expectations More than adequate room for my needs, especially at the rate. The size of the room was perfect, location was great right near major roadways. May 2, 2012
Rated 3 out of 5 by TV doesn't work and A/C is faulty Many TV channels didn't work and the A/C did not function properly. Sinks did not drain quickly. December 8, 2013
Rated 3 out of 5 by Accepts pets Price is fair but you get what you pay for... January 6, 2014
Rated 5 out of 5 by C The hotel is conveniently located near the airport, the lobby is beautifully decorated and your room will feel like a home away from home. April 22, 2013
Rated 5 out of 5 by Front desk I stay in a lot of hotel and never write reviews; however, I am so happy with the customer service here that I must pass along my thoughts December 13, 2012
Rated 4 out of 5 by Loved the indoor pool I live in FL and swimming in the winter time is usually off limits .. The indoor pool kept the kids occupied and they had a great time.. February 4, 2013
Rated 4 out of 5 by Good Hotel This hotel is conveniently located right off 275 which makes for easy access in and out of the area. The room was clean and comfortable. April 7, 2012
Rated 5 out of 5 by Completely Pleasant Great staff - all personable and friendly. Went overboard to assist. Spacious room and everything was clean. Highly recommend. September 30, 2013
Rated 4 out of 5 by Breakfast Buffet It was free for me but not very good. Eggs, grits, and meat were cold. One two slice toaster for everyone to use took forever to use. July 13, 2013
Rated 4 out of 5 by Customer service missed the mark Wake up call was never executed, resulting in a cancellation of my first early appointment. Very costly. Very disappointed. October 11, 2013
Rated 5 out of 5 by Great spacious place to stay in Tampa! Very spacious. Love the separate living and bedroom areas. Microwave & fridge is always appreciated. Lots of good restaurants nearby. December 10, 2012
Rated 4 out of 5 by Location Great location. Close to most significant places in Tampa. December 28, 2013
Rated 4 out of 5 by Nice Large Rooms I had a lovely stay, the room was rather large and clean, the bed fantastic, the breakfast was average though and room service good. May 8, 2013
Rated 4 out of 5 by Great hotel! Our stay was great, the staff is well educated about surroundings for those of us from out of state. The restaurant food was great. June 11, 2012
Rated 5 out of 5 by Best bed EVER I did NOT want to get out of the bed!! It was sooooo comfortable. Very nice suite. I was very happy with my stay and will be back. February 21, 2013
Rated 5 out of 5 by Convenient to Airport Loved the pillows! I always bring my own feather pillow but didn't need it. Transportion to and from airport was very reliable. February 18, 2013
Rated 5 out of 5 by Home away from home Comfort, close to airport and everyone so friendly - its my favorite place to stay especially for those early morning flights. April 3, 2013
Rated 4 out of 5 by Amazing Hotel! Only thing I disliked about the hotel was that you have to pay almost 10 dollars for wifi, but other than that it was great! July 30, 2013
Rated 2 out of 5 by Poor planning We stayed at this facility for the Yankees Fantasy Camp. We were told by multiple employees that this was by far the busiest week all year for them. Unfortunately they decided that this would be an appropriate week to rebuild their elevator and thus 2 of their 4 elevators were out of commision for the week. This led to EXTREME wait times for the elevators. This would not have been such an issue if their stairway system could be accessed from the outside but it could not so you could not use it to go up stairs. Also the wait time in the eating area was excessive due to them not appropriately staffing for the work load. When we brought this to a servers attention she proclaimed that this happened every year and the management refused to add additional staff for the increased work load. I assume this must also be the case with housekeeping as we came back to the room on multiple days after 4 pm and our room had not been cleaned. One day they ran out of clean towels. The management at this facility needs to be seriously looked at. I have not stayed at a Sheraton before but after this experience I would have second thoughts about using another Sheraton facility. January 28, 2013
Rated 2 out of 5 by Poor Service While the hotel was lovely, the service was quite bad. Frankly, I'd rather stay at a lower end property with better service. April 22, 2013
Rated 5 out of 5 by excellant stay what a great hotel--brought my family in from az before cruise had 4 rooms every thing was excellant-- would highl recommend August 13, 2012
Rated 5 out of 5 by Excellent hotel! We stay in at least 25 Starwood hotels a year to maintain our Platinum status. This was one of the best! Great in every way! November 21, 2012
Rated 5 out of 5 by Staff was very knowledgeable and helpful Enjoyed my stay, very much. Hotel staff was very helpful with questions regarding places to go and things to see. Thank YOU January 12, 2012
Rated 5 out of 5 by great hotel! Comfortable and spacious rooms and a great restaurant! December 23, 2013
Rated 5 out of 5 by great stay hotel was really great to stay.would tell family and friends.everything was really great.room was super.thank you so much. March 31, 2013
Rated 4 out of 5 by the room was great the hotel was very nice, the restaurant and employees where great, without a doubt I would very much recommend the Hotel. September 19, 2012
Rated 5 out of 5 by This hotel is located very conveniently to all our needs Very accomodating for our needs! The receptionist on check- in was very interested in us and met with our requirements. December 20, 2012
Rated 3 out of 5 by Bugs in bathroom I am a Starwood Platinum member. I stayed on the 8th floor. I had ants in my bathroom sink area and along the walls September 9, 2012
Rated 2 out of 5 by Missing iron and highway noise was unbearable. I like the location and I like the suite style rooms, but the rooms facing the highway are unbearably loud. September 23, 2013
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