Rated 4 out of 5 by Sondra Best Hotel for the Beach
a well run hotel with great pool, bar and restaurant facilities on site, and across the street from the best beach in Key West!
October 15, 2013
Rated 5 out of 5 by trish27 great time, friendly staff
We met friends and family, and has a great time. The hotel staff were friendly and helpful and rooms were clean and I love the bathrooms.
April 23, 2013
Rated 3 out of 5 by Linda13 Key West
Nice room, but could have had more in room ammedities like toaster and wine opener and silverware and real cups instead of paper cups.
April 28, 2013
Rated 2 out of 5 by NeverDissatisfiedBefore Needs Good Leadership
There seems to be an systemic issue starting at the top in this location. The attitiude, attentiveness, and overall pride is lacking.
October 17, 2012
Rated 5 out of 5 by SeanW Very happy with this hotel
Very friendly stuff. Beautiful and quite sand beach across a street. Convenient downtown shuttle. Very nice swimming pool and spa.
June 1, 2013
Rated 3 out of 5 by Halftrack A bit Disapointed
After a 9 hour drive down there we were looking forward to the Jacuzzi and it was broke the entire time we were there.
October 18, 2013
Rated 5 out of 5 Great Hotel
We really enjoyed our stay, great location and facilities, we will definately come back and recommend your hotel to others.
November 19, 2012
Rated 5 out of 5 by Anne27 Customer service
The hotel's location is perfect for us. We have stayed here before and both times have been very pleased with our visit.
February 24, 2013
Rated 4 out of 5 by jwbagman Nice Vacation
Good location. Nice facilities. The staff goes out of their way to make it a pleasant stay. Great Platinum SPG benefits.
September 7, 2012
Rated 5 out of 5 by Betsy30 Delightful Stay, Wonderful Time
We just left a nice 5 day stay at the Sheraton Key West. What a lovely hotel with plenty of room for a family of 5. The room had two double beds and a nice pull out sectional that fit us well. Really loved having the mini fridge in the room for drinks and snacks. The grounds are beautiful and my kids loved chasing lizards around the grounds. The staff was very nice. One day they even brought popsicles out to all the kids (and adults) at the pool. Speaking of the pool. What a great place for our three kids to swim while we could catch the basketball scores and have a nice cocktail poolside. The concierge had a long list of recommended activities and restaurants that we took use of. The hotel is on the beach and the Hawaiian ice truck across the street is not to be missed. We were glad we had our car to go to the main part of the city in the evenings. We found parking very easy and the two times we paid was cheap. I think trying to use the shuttle with 5 people would have been hard. We all had a blast - my kids are 3, 7, and 9 and they LOVED Key West. The hotel was a great place for us. Would highly recommend this trip and this hotel. It was perfect for our family.
March 23, 2012
Rated 5 out of 5 by Chiefa3 Great room
Great room for the money. Wish the shuttle wouod run more often during the day.
Staff was very helpful'
Glad we stayed.
November 5, 2012
Rated 5 out of 5 by HDLousie Concierge and food
Great concierge services.
Food was underwhelming, unless you like to wait for the food and then eat cold French fries
February 25, 2013
Rated 4 out of 5 by KProulx Nice amenities and by the beach
Nice hotel and glad we chose it. Liked the complimentary shuttle to the main part of town saving us on parking fees.
June 1, 2013
Rated 5 out of 5 by Gizi13 Beachfront Hotel
If you're looking for a family of Romantic getaway, this is the hotel and place to say. Sheraton never disappoints.
July 19, 2013
Rated 5 out of 5 by Dave31 Terriffic experience
This hotel has it all, great people and a great property. Absolute wonderful time.
Would not hesitate to return.
September 29, 2012
Rated 5 out of 5 by Hoz86 Nice getaway
This is an awesome location, great facilities, the pool bar should open later and have some chairs at the beach.
December 14, 2012
Rated 5 out of 5 by tobs Hotel was great
The hotel had a great shuttle system and it arrived and departed on schedule. Close to the beach
October 23, 2013
Rated 5 out of 5 by Vandie Excellent stay
No complaints. This is how it should be. We are in Miami at the Palms......just the opposite.
October 18, 2013
Rated 5 out of 5 by Lorrie Rooms and grounds excellent -Restaurant is adequate
The menu is limited, but convenient for room service light meal, breakfast, or snacks by the pool.
May 7, 2013
Rated 4 out of 5 by Fred76 Travel
This hotel has a great location for visiting Key West. Easy access to everything on the island.
August 12, 2013
Rated 5 out of 5 by toni48 Shuttle service to downtown
The shuttle service was excellent - very reliable. The rooms were spacious and very comfortable.
January 19, 2013
Rated 5 out of 5 by kristamac Excellent staff
Everyone on staff made us feel welcome and special, really gave that extra "vacation" feel!
February 12, 2013
Rated 4 out of 5 by LENIN GREAT LOCATION!
THIS HOTEL IS FOR THOSE WITH GREAT EXPECATIONS (REALISTIC EXPECTATIONS)!!! LOVED MY STAY!
March 28, 2013
Rated 5 out of 5 by Lizzard5031 Housekeeping
Superb overall. However housekeeper for our room lacked..... Not the Starwood quality!!!!
July 26, 2012
Rated 5 out of 5 by Jodavco Will be back
Loved the place. First time in Key West and Loved it. Next time I hope to stay longer.
July 15, 2013
Rated 5 out of 5 by AthanE A pleasant stay
The accommodations were great, the staff extremely helpful. We had a great time.
September 2, 2013
Rated 5 out of 5 by HAPPYCAMPER21 LIKE A GRAND RESORT/OASIS
GREAT PLACE POOL EXCELENT HOT TUB GREAT LOCATION GOOD BEACH GOOD OVERALL GREAT
April 5, 2013
Rated 5 out of 5 by chic Wonderful Location and Facilities
Great room. Feel very much at home. Beach across the street. Can't get better.
December 21, 2012
Rated 5 out of 5 by tobystoy We love it
We have stayed there every time we come to Key West and will continue to do so
October 28, 2012
Rated 5 out of 5 by lisa2002 Great Hotel
I loved it!! nice comfy rooms, staff was great.
thanks for a wonderful stay.
August 29, 2012