Sheraton Boston Hotel

  • 39 Dalton Street
  • Boston,
  • Massachusetts
  • 02199
  • United States
  • Map

Rooms & Rates

Close

Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests must be 21 years or older with photo identification to reserve a room.

Rated 3.9 out of 5 by 777 reviewers.
Rated 5 out of 5 by Most everything was fine Everything was wonderful-service, room. However, I would like to make one suggestion, even though I opted for the green approach to my linens a couple of days, I would have appreciated that someone remove dirty glasses that were in the room. Otherwise I had no complaints. The staff was wonderful as well. October 11, 2012
Rated 4 out of 5 by A little outdated, but good location Hotel looks a bit outdated once you get into the rooms. The location is very convenient. The gym section of the website needs to be updated. There are no barbells, only dumbbells. The staff maybe should be informed on how to describe this to guests better... no one could answer my question effectively. October 4, 2013
Rated 3 out of 5 by Smallest bathrooms I've ever experienced It's actually too bad about how small the bathrooms are. We even asked to upgrade to a suite and they said the bathrooms were the same size. There can only be one person in the bathroom at a time. Everything else was good but the bathrooms really made a bad impact on us. March 3, 2014
Rated 3 out of 5 by Needs process improvement... My res said 'plez have rollaway in room for VERY late arrival' since we have a young child. Res agent said they'd note it on the res... I called from car 2 hours prior to 12:30AM arrival and asked 'plez have rollaway in room for VERY late arrival'. They said they'd handle. When I arrived, desk clerk said rollaway was IN THE ROOM. Wife went to room while I parked the car and called me from the room and, guess what? NO ROLLAWAY IN ROOM!!! Had to wait 20 min. #Now you can see why we want rollaway in room for young child after 6 hour drive.# We rec'd 10,000 free SPG pts. 'for our troubles'. Also, were told upon arrival that the club lounge had breakfast 'till 11am. Was 10am instead since it was Friday, not Saturday. #We rec'd free breakfast in restaurant, thank you.# Since I didn't valet my car, I didn't have enter/exit privileges from pkg garage which I found out after-the-fact. Really, free pts. and free breakfast wasn't the point, ...but thank you. That all helped alleviate 'things'. July 24, 2012
Rated 4 out of 5 by Rooms in desperate need of updates! The bathrooms were very outdated. Toilets were what you'd expect to find in a truck stop. Cracked and old tiles in th shower and on floor and the closet and bathroom doors were way too narrow and old. Staff was tremendous!!!! The $5 voucher for not needing housekeeping is wonderful!!!! Love it!! November 21, 2013
Rated 2 out of 5 by Tub should drain at 2334 When you take a shower the tub should drain and not fill up. May 12, 2014
Rated 3 out of 5 by Good facility Usually great rooms and service. This time however the room had a odd smell, plaster over dry wall was peeling and area's of missin plaster. Mold on some area of old pink tiles in the shower The living area of the room was great (except for the ordor), and the staff and common facility was great. October 1, 2012
Rated 5 out of 5 by loved this hotel our room was spotless, comfortable and had any amenity you could want. front desk staff was extremely cordial, helpful and went out of their way to accommodate us. we will definitely come back to this hotel when we visit family in Boston. Anna on the front desk was extremely helpful and kind. November 30, 2013
Rated 4 out of 5 by Nice Hotel - Good Ammenities - Staff not the friendliest We came for a conference at the Hynes convention center. The hotel met our expectations for being an upper end hotel. Our only draw back was the front desk staff (not all but most of them). The doormen, cleaning staff were friendly. The front desk staff (who get paid to be courteous) were not. September 13, 2012
Rated 3 out of 5 by Room by the elevator - No Good! Why did you have to put me there! So noisy each night it would wake me up;-( May 8, 2014
Rated 5 out of 5 by A Favorite Living an hour away, makes a couple nights in Boston a regular treat. We try many hotels, but end up back at this location semi regularly for its service and location. It is particularly great for the colder weather months when you can get anything you need without ever putting on a coat. November 11, 2013
Rated 2 out of 5 by Poor TV The TV service in the room is very disappointing. While the set itself is a large flat screen the cable channels are low resolution stretched improperly on the screen. In addition the selection of cable channels is minimal, reception is poor, and there is no channel number mapping provided. June 18, 2012
Rated 3 out of 5 by Get some new elevators! The elevators in this hotel must have been installed during the first world war. They are unbelievably slow, so you're standing around for as long as 10 minutes waiting for an elevator. When it finally arrives, it is packed with 10+ people. This is simply unacceptable for a modern hotel. October 11, 2013
Rated 5 out of 5 by Great catered brunch in Constitution room. The perfect spot for our family gathering. Food was great. Staff was wonderful. May 7, 2014
Rated 5 out of 5 by Sheraton Boston you are my home!! :) From check in to check out and in between, the Sheraton Boston feels like home away from home! Location is perfect to get to everything. When checking in you are greeted with a smile and top notch service! The breaksfast staff are awesome and attentive!!! WE just love the Sheraton Boston! December 5, 2012
Rated 2 out of 5 by Issues with comfort level We were there for 4 nights with only 1 night of air conditioning semi working in our room We were told we would be given a night free but as with all promises this was never fulfilled April 14, 2014
Rated 2 out of 5 by Rooms need improvements Stayed at Sheraton for 3 nights for business. The gym and facilities were nice and well maintained, however, the room I received was poor. The carpet was old, walls / wallpaper needed repair and the bathroom was very outdated. The club lounge was nice with a good view over Charles river. December 5, 2012
Rated 5 out of 5 by Billing procedures I wasn't given a bill when I checked out and was told it would be emailed to me. It's been 24 hours and I haven't been emailed my bill. Other than that the hotel is good. April 18, 2014
Rated 3 out of 5 by Check-in I was mortified when the room I was given already had guest luggage in there. What a breach of security. 3 room keys were given me #1642 which was already occupied when we went in!! Called the desk and a bellman met us at room #1242. Did not give me a very good feedling about security. October 21, 2013
Rated 4 out of 5 Great Location Our room was a special rate, but it was not big enough for two people to use comfortably. The young lady at the time of registering was very helpful in giving us a deal on the internet service, which I was very grateful. I will hope to get a good rate on a bigger room for our next trip. August 29, 2013
Rated 5 out of 5 by my brothers stay Your staff, particularly Rich in Finance, were exceptional. My brother was going to Dana Farber for some testing and treatment. Your staff made his and his wifes stay truly relaxing and very uneventful. Thank You. March 31, 2014
Rated 5 out of 5 by Another great Stay! We had a wonderful time and a Great stay. This Hotel is one of my Boston favorites. Great location, Club lounge was superb, great continental breakfast-overall an A stay. The only negative was we really missed the hot tub that used to be near the pool-hope you bring that back. Thanks. September 19, 2012
Rated 5 out of 5 by Well maintained and great location. The Sheraton staff throughout our 4 day stay made us feel very welcomed. All of the facilitys from the rooms to the pool area were were very well maintained. CLEAN! Great location. Easy acces through the Sky mall to everything. Conference location, all in one package, none better. October 29, 2013
Rated 5 out of 5 by Comfortable, Clean room Great location in the prudential/copley center. Room was comfortable and clean. Fitness center was nice and opened 24 hours. Bed was comfortable but would recommend turning the mattress because everyone sleeps on the night stand side. Employees very helpful and nice. January 29, 2014
Rated 5 out of 5 by They get it.... Alex checked me in...like a pro. Recognized the status, welcomed me, and made me feel like the hotel had been waiting for me. Upgraded to a Executive Club and didn't have to ask....no small feat lately. Club Lounge was well stocked and nice. A great experience....thank you! December 10, 2013
Rated 3 out of 5 by Rude Staff The valet was so rude, the bell hop man was also rude. He did not smile and when we left our nags he just brought us the cart and we loaded our 5 bags ourselves. When we returned to get the bags once again, unloaded ourselves. he didn't even flinch to offer help. Terrible service! September 7, 2013
Rated 4 out of 5 by Great time, needs met The hotel staff was very helpful with making our stay so wonderful. They were always a phone call away and very helpful with navigating the town. We had a great time in Boston and never once had to worry about our room. We used the pool everyday and the room service was delicious. July 10, 2012
Rated 5 out of 5 by This hotel is my FAVORITE American hotel I love this place. The staff is kind and friendly and the rooms are spotless. May 4, 2014
Rated 5 out of 5 by Very high quality great hotel with quality and service number one May 8, 2014
Rated 5 out of 5 by Great Stay Stayed during the Boaton Marathon. The Sheraton had excellent updated rooms. Friendly and professional staff. We had a great stay. April 24, 2014
<<prev 17 18 19 20 21 ... 27 next>>