Rated 4 out of 5 by RellimD Options
I especially like the ability of having housekeeping optional.
July 23, 2014
Rated 5 out of 5 by Jimmy123456789 Hotel is great
Excellent staff, accomodations, location,value
July 24, 2014
Rated 4 out of 5 by JDM12 Excellent!
Great location for this hotel. Enjoyed our time in Seattle.
July 23, 2014
Rated 5 out of 5 by Queeny27 The Sheraton exceeded our expectations!
There were 7 of us and every part of our experience at this hotel was AMAZING! From the front desk check-in staff Daniel, to the valet staff, bellmen, bar and restaurant staff and housekeeping. They all get the highest marks possible! The rooms were spacious and beautiful. Such an excellent experience! Thank you Sheraton Seattle!
May 5, 2014
Rated 5 out of 5 by DKUSTRA62 First class time
The staff was perfect, from the moment I made my reservation. I am a platinum member and was treated with a room upgrade and was taken care of even before I arrived. I have to say thank you to May the club manager for making this trip one of the best
June 23, 2014
Rated 3 out of 5 by galllery why?
We were booked into a king size bed and walked into a room with two small beds, both rooms
hour and a half after being in room was shooked by housekeeping walking into room with out knocking our any warning.
placed no clean on door and housekeeping cleaned anyway.
ordered meal with fruit and fruit was green and one very small slice of it also
January 22, 2014
Rated 5 out of 5 by jwcam Nice!
We enjoyed our stay at the Sheraton, and will stay there again. The food and service at the Daily Grill was excellent. The room was nice, and checking in and out was easy.
July 10, 2014
Rated 4 out of 5 by LadySeattle27 Sheraton Seattle
Comfortable bed but no view. No vent in the restroom. Friendly staff.
July 21, 2014
Rated 5 out of 5 by Marilyn77 A Perfect Choice
I am unable to think of a single negative comment re your hotel. The soundproof rooms are spacious and elegantly furnished. Especially appreciated the two reading chairs by the huge expanse of window, and the comfortable beds. Great shower head, and deep bathbub. The location is perfect for all the in-town restaurants we like to frequent, and sights to see.
September 13, 2012
Rated 4 out of 5 by thefoos Great Hotel, Bed worn out
Great staff and very clean room. Only issue was King Bed - mattress sagged which did not provide the back support I need.
July 16, 2014
Rated 5 out of 5 by Sandon great hotel
Our stay at this hotel was great. The location was perfect, the rooms were clean and bright. The pool access was far away if your not in the same tower. The lobby/lounge area gets really crowded with the working business travelers staying at the hotel. The quick snack/grille was convienent also. I would definitely stay at this hotel again and recommend it.
September 24, 2012
Rated 4 out of 5 by Highdesert Excellent service and friendly staff
Overall the service at this hotel was excellent. The servers in the bar and restaurant were particularly top notch, friendly and professional. I only met one surly staff member my whole stay, and that, unfortunately, was the very unpleasant young woman at check in, so she made a pretty terrible first impression of the place. But otherwise, it was all good.
January 8, 2013
Rated 4 out of 5 by Bissli Average Service, good hotel
My room was clean and waiting for me when I checked in at 1:30pm. I was hoping to get access to the SPG lounge as I am an SPG member but the hotel was too booked, The attendant that checked me in was pretty aloof and standoffish.
I used the spa which was clean and had a lot of equipment. A couple of the treadmills need their video/audio function repaired.
May 2, 2013
Rated 5 out of 5 by Serenity250 Serenity250
Good hotel.....excellent location. Upgraded to a Club room on check-in. Beautiful lobby. Excellent service with a smile. Club Lounge food and atmosphere was great. Room was comfortable and clean. Comfortable bed and pillows. Location couldn't be better. My wife posted on Trip Advisor. Thank you Sheraton Seattle! You are a jewel in the Emerald City!
March 1, 2014
Rated 5 out of 5 by NotTechnical Awesome Staff
I stayed in the hotel at a special conference rate. On arrival a colleague and I decided that we should have shared a room to save money and we asked at reception and it was sorted; no penalty; no fuss just helpful staff
June 29, 2014
Rated 5 out of 5 by Marco2013 Excellent customer service!
I travel a lot for business and this is my first choice. I recently went to Seattle for an extended weekend with my family, and the staff were very personable and friendly. From the front doorman to the folks working the front desk to the maids, etc. you can tell that they care aobut the customer. I am glad that I patronize this hotel.
April 11, 2014
Rated 5 out of 5 by Way42 I love the eco-friendliness.
I liked receiving the certificate for reusing the towels, etc. I would normally do this and have tried with other hotels and they ignore the request. You honor the request and give a little extra. It is appreciated. I also appreciate the friendliness and accommodating staff.
June 9, 2014
Rated 2 out of 5 by Steve101999 Platinum means nothing here
I was very disappointed in recognition that I received as a platinum SPG member. I was not offered a room on a SPG floor and the room I was offered had no special amenities associated with it. Also, the food in the club lounge was horrible during both breakfast and appetizers. If I decide to stay a Starwoods member I would not chose this hotel again.
December 18, 2012
Rated 5 out of 5 by mrg1922 Nice Hotel
The hotel was very clean and in general very nice. The room had a very comfortable bed and I slept pretty good considering I do not sleep well in any hotel. Everyone was very pleasant. Really had a great time.
June 30, 2014
Rated 5 out of 5 by CarolinaEarl Jeff S.
Great Location, very close to the convention center
July 21, 2014
Rated 4 out of 5 by MDT1 Hotel
The hotel was fine but somewhat priecy compared to what other quality neighborhood reviews offered. If you need to conduct business, be prepared for many challenges as the Internet connection was very poor. I spent 24-40 minutes daily trying to log in, enter new IP addresses, etc. I became known to the IT staff daily. Made it a challenge to do work.
February 17, 2013
Rated 5 out of 5 by lulu777 good location
good location and nice accomodation
July 22, 2014
Rated 5 out of 5 by SalesLady July seattle Trip
Great place to stay on business...if you can get a room.
Fed Ex on 2nd floor very good....asset.
July 16, 2014
Rated 5 out of 5 by SP2014 Best Location and Nice Staff
Best of hotel in Downton Seattle. All Corporate and shopping blocks at walking distance.
Even for leisure stay best location.
Comfortable to reach at any location even for Upcountry locations as near to bus Stop and rail stations.
Staff was very good and cooperative from helping to arrange local travel to let me catch my flight (Running late)
February 15, 2014
Rated 4 out of 5 by Kevin222 Great location
The hotel has a great location, is very clean, and has very nice rooms. I found that housekeeping did not always replenish things that I had used such as soap, coffee, and towels. In comparison to the quality of the hotel, I thought that the housekeeping was not at it's best.
June 6, 2014
Rated 5 out of 5 by HPS51 Great Location
This was a hotel located next to the convention center, and various toruist facilities in the area that you could walk to or take public transit. Especially liked the green program with the daily $5 vouchers...never paid more than $2 for breakfast. Very helpful staff.
June 9, 2014
Rated 4 out of 5 by danj10 custiomer service reps unresponsive at checkin
I arrived to check in at 3:00Pm and had to wait until 4:45Pm to get a room. My starwood # was not on the reservation even though I had received 2 emails prior to coming. What's wrong with this?
My mattress was beyond replacing and the pillows were worthless.
Very disappointing and not what I expect from Starwood hotels. Will not stay here again.
June 26, 2013
Rated 4 out of 5 by dasmaster1964 Overpriced room service
Overall I like this hotel however the room service menu is ludicrously overpriced compared to other hotels of a similar standard in major cities.By the time taxes and service charges had been applied my 3 small pieces of chicken and a lump of mashed potato with one vegetable side had come to nearly $40 - ridiculous for one course with no drinks!
December 21, 2012
Rated 4 out of 5 by Sanki Adamant staff!
The overall hotel met my minimal expectations. But I happened to check-in with a staff-in-training. He refuses to accommodate my requests. Other issue I experience was, shower had issues on a room I checked in. Didn't the hotel staff supposed to check everything in a room before open to the guests? You don't want to start your week with issues.
November 12, 2012
Rated 5 out of 5 by Miyon Wonderful experience in all respects.
The fitness facilities were clean, modern and ample and what a view! The club room had great food--breakfasts were delicious and the coffee, superb.Staff everywhere were friendly, not oppressive, and very gracious. Definitely recommend--especially for a conference or just a holiday stay.
May 27, 2014