シェラトン・シアトルホテル

  • アメリカ合衆国
  • 98101
  • ワシントン,
  • シアトル
  • 1400 6th Avenue
  • マップ

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Rated 4.1 out of 5 by 1023 reviewers.
Rated 5 out of 5 by Great Experience This hotel and its staff made me feel like a princess. My husband and I were thrilled, it was the best vacation. April 8, 2014
Rated 3 out of 5 by Airlines get priority over normal guest When we arrived, we were informed that our reservation for a room with a King had to be given away (even though we arranged for late arrival) due to the fact that airline workers (pilots/attendants) got priority and the rooms with king beds had to be given to them. We were then told we would need to check back throughout our stay to see if we could be "accommodated" with a king room. This led to a very unsatisfied customer. July 2, 2013
Rated 5 out of 5 Staff at the Hotel I stay at this hotel on a regulart basis. I want to personally achknowledge Greg the night manager who is so focused on Customer Service and has always done an excellent job insuring I am taken care of. Jerry and Joe are the Bellman who go out of their way to help not only with my needs but also to any of the colleagues who also stay at the hotel. These 2 men are hard workers and great representatives of the Sheraton Family August 13, 2012
Rated 5 out of 5 by SO AWESOME I met celebrities that were staying at the hotel who were part of the convention I was attending, in the hotel. Which was cool. The gym is so amazing, new high tech equipment and nice view. The pool is nice and big but the hot tub could be bigger. They should switch over to the salt water hot tubs so the chemicals don't burn the eyes when the jets turn on. Lounge and restaurant was awesome too. HIGHLY recommend this hotel. March 4, 2013
Rated 5 out of 5 by Excellent Service We noticed our room had a light out. Also there were four of us and only three towels in the bathroom. When I mentioned this to the concierge she said she would take care of it. When I returned to my room after looking through the gift shop, towels had been delivered and the light fixed. Excellent customer service, especially on such a busy weekend. Loved the Gingerbread Village display (although we expected more displays) November 27, 2012
Rated 5 out of 5 by Great customer service We had a hand written thank you note and complementary chocolate-covered strawberries in our room when we arrived. We were also offered a complementary late check out! We really enjoyed our stay! March 31, 2014
Rated 4 out of 5 by No free wifi While the beds were quite comfy, and I thought it was great they provided a shower puff sponge, I was disappointed at the lack of free wifi. If every coffee shop can provide free wifi (where I am only spending $3) then CERTAINLY a hotel at which I am spending hundreds of dollars could provide free wifi. The fact that they charge for wifi was a slap in the face. Very disappointing. Other than that the hotel was quite nice. June 24, 2013
Rated 4 out of 5 by Convenient location In-town for 24 hours after a wedding in Port Gamble, the room was conveniently located to many features and sites downtown. Leaving the city early on a weekday, the hotel is a quick walk (and undercover which was helpful due to the unexpected rain) to the train which quickly takes you directly to the airport for just $2.75. Convenience and comfort quickly make-up for any possible additional cost if you are on the fence. September 4, 2013
Rated 4 out of 5 by Overall, Pleased In general i was pleased with my stay. The room had a nice view, staff was very pleasent, and i was generally comfortable throughout. I however have a few complaints about the fitness center. For instance, a notable number of cardio machines were out of order throughout the duration of my stay (which caused problems on select mornings when the gym was busy). February 16, 2014
Rated 5 out of 5 by Not Sleepless in Seattle The Sheraton Hotel in downtown Seattle is in a great location. Situated in back of the Washington Convention Center made it very convenient to the conference I attended. The hotel interiors are absolutely beautiful and my room was very clean, spacious and comfortable. The view from my 10th floor window was absolutely beautiful day and night. The staff was very courteous, caring and helpful. The food was very good too. January 31, 2013
Rated 5 out of 5 by Great but short of human attention This is a great hotel with a great features, however, as compare to others Starwood Hotels and Resorts, the welcoming feeling as a member of SPG was not there. I did not feel any privilege nor feel any special being a SPG member when I stayed in this hotel. In addition,there was no complimentary water given nor basket of fruits available anywhere. What a turnoff when the hotel imposes in-room Wi-Fi fee for SPD member. March 22, 2013
Rated 3 out of 5 by Check in Green Option This hotel was nice and clean, but not worth the money for the room or food options. At checkin I was offered the "green" option, meaning that I was awarded a daily $5 voucher for food, but the beds would not be made during my stay. What I didn't realize was that meant no new towels would be delivered or checks for clean glasses, additional coffee and supplies, etc. Basically the room was ignored for my 4 night stay. June 27, 2013
Rated 3 out of 5 by Hotel was good but man are those walls thin I stayed at this hotel because I was in town for a convention. The location was great, the concierge and other staff were extremely helpful, the room clean and comfortable. Huge issue though is the lack of soundproofing. I could hear every word, every laughter, every sound that came from my neighbors. Every sound, to the point where I felt uncomfortable having confidential conversations on the phone while in my room. October 5, 2012
Rated 5 out of 5 by Conference Stay Hotel was perfect. It is close to everything. Shopping, food, public transportation, the water. Room was clean and big. Housekeeping was awesome. Only issue was checking in, they had the wrong check out date for me. I verbally corrected it with the front desk at the time of check in and I was still locked out of my room on the original check out day and had to go back down to correct the issue. Minor inconvenience. August 23, 2013
Rated 4 out of 5 by Great Location Came to Seattle for an overnight to take our young grandsons to the Space Needle. The hotel was so convenient (easy access off the highway and very central) and by staying on a Club floor, the boys enjoyed the spectacular views from the very wide window sill. The staff in the Club Lounge were very helpful and the room was comfortable with great beds. Pool on the 35th floor was a nice extra. All in all a great stay. May 22, 2013
Rated 4 out of 5 by Long Weekend Very Nice Hotel-- in A Great Spot April 10, 2014
Rated 2 out of 5 by Don't stay at the Sheraton Seattle This hotel has a poor service approach to its patrons. I stayed there for 3 nights; housekeeping staff did not replenish my soap, shampoo or other supplies even once. The towels were so old and worn I needed to use 3 daily just to dry off. Restaurant was crowded and unaccommodating. Worst part were the vagrants who constantly harassed me both outside and INSIDE! Yes, you read that correctly. The vagrants are so bold here that they come into the hotel to beg for money. This is probably why they have to have a combination lock on the lobby bathrooms. There was no security at the doors and I felt unsafe and dirty in this hotel, which cost me $235/night plus taxes (and this was a convention rate). I will not stay here again. The only thing this hotel has going for it is proximity to the convention center, which is why I suppose they think they can do whatever and still get patrons. October 27, 2013
Rated 4 out of 5 by Nice place to stay. We were pleased with the very spacious bedroom and bath - plenty of room to spread out. The bed was comfortable but did seem to roll a bit. I can't say enough good things about your concierge, Mary. She answered all of our questions, gave us written info and directions, and recommended and made reservations for restaurants. We, also, appreciated the optional self-parking that was available. Convenient location. August 19, 2012
Rated 5 out of 5 by Know how to treat SPG Preferred! I have always had a great experience at this location. Awesome club lounge and great view from the Gym. The real reason I love this Sheraton is the way the staff treats you. They really go the extra mile for SPG members here! Huge thanks to Matt McGuigan for making my last stay a memorable one. He is a star of that location. February 25, 2014
Rated 4 out of 5 by No free wifi Room comfort and cleanliness can not be matched, simple superb! We were shocked to find that there was no free wifi within the room. Unfortunately, my daughter needed cough medicine and no one knew where to send me after 9 PM in the vicinity of the hotel. After a brief walk around town, I found an all-night convenience store that carried the usual medical needs I was looking for just blocks from the hotel. July 9, 2012
Rated 4 out of 5 by Disappointed in Customer Service Hotel was nice, I did have a problem with the front desk. My luggage was lost by the airline. When the airline called me @ 11:30 PM and told me it was on the way, I called the front desk and asked them the PLEASE call my room when the luggage arrived. Of course they did not do that and I had a very restless night worrying about my luggage, all the time it was downstairs....not good customer service at all October 1, 2012
Rated 4 out of 5 by Many thanks to the front desk team on Dec 13th I was staying in Sheraton Hotel in Seattle the night before my wedding) And my bridesmaid ordered a bottle of sparkling wine to my room to celebrate a bit, kind of "bridal shower". The Hotel's front desk team made a really wonderful surprise sending this wine to us as a present))) It was great) Thank you very much Sheraton's front desk team on December 13th, 2013. We were very happy))) December 31, 2013
Rated 5 out of 5 by Best Location and Nice Staff Best of hotel in Downton Seattle. All Corporate and shopping blocks at walking distance. Even for leisure stay best location. Comfortable to reach at any location even for Upcountry locations as near to bus Stop and rail stations. Staff was very good and cooperative from helping to arrange local travel to let me catch my flight (Running late) February 15, 2014
Rated 5 out of 5 by Excellent Accomodations, Location and Service My stay at the Sheraton Seattle was pleasant and met my expectations. The brand sets a superior quality expectation and the team at the property delivered. I enjoyed the location (Seattle central) and proximity to my business. My colleagues enjoyed their stay as well. The lobby bar was congenial, the service was efficient and pleasant, and most importantly served as a great experience for the next visit. February 24, 2013
Rated 3 out of 5 by Terrible city view room I paid extra for a city view room, but was placed on the 10th floor of a 25 story facility. My view consisted of the bases of the skyscrapers and 1 lone neon sign. Yes, I had a view of the city. But a crappy one at best. Complaining seemed to do no good either. Staff apologized then just looked at me. No offers to try to accomodate me at all. I'll never stay here again nor recommend this hotel to anyone. September 2, 2012
Rated 5 out of 5 by Well done Sheraton Seattle From the warm welcome to the friendly check out everything in this hotel worked flawlessly. At every point of contact I enjoyed the welcoming and attentive attitude of staff. Great facility, Top location. Will gladly revisit when the opportunity occurs. March 15, 2014
Rated 4 out of 5 by Sheraton Seattle Great location Nice room Decent meeting facilities and easy access to/from meeting areas (at least three routes) Good breakfasts One of the best burgers I've ever had There was a hair in the shower The tub wasn't draining well (but was fixed promptly) Constant loud sound of air conditioner or vent or something from the bathroom February 19, 2014
Rated 3 out of 5 by bathrooms Bathroom needs better facilities. Two sinks a must in a room with a king bed. Also the single-lever shower control is very hard to operate. Terrible piece of hardware. Temperature control and air circulation in room was not satisfactory. It was either too cold or two hot. Pleasant public areas, good for large conference and accommodating crowds. Fish tacos at restaurant/pub tasted fishy, not fresh. January 7, 2013
Rated 5 out of 5 by Exceptional Truly exceptional experience! Room was quiet, VERY comfortable beds, and extremely clean. Wonderful staff, concierge very helpful and accurate. Valet helped with cab needs; restaurant food quality excellent, artwork on display (glasswork) was stunning! All guests should visit the Chihuly Glass Exhibit by the Space Needle! Unbelievable! I am booking a return visit to your hotel next week. Can't wait! September 9, 2012
Rated 4 out of 5 by Lots of internal noise This is probably the noisiest hotel I have ever stayed at as far as internal noise (guests' voices, doors closing, a couple making love in an adjoining room at 3AM) is concerned. Having said this, apart from noise pollution, the hotel was clean, central to where we wanted to be, and the staff was very helful. February 25, 2014
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