Sheraton Fort Lauderdale Airport & Cruise Port Hotel

  • 1825 Griffin Road
  • Dania,
  • Florida
  • 33004
  • United States
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See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests must be 21 years or older to reserve a room.

Rated 3.4 out of 5 by 109 reviewers.
Rated 2 out of 5 by Can't pick us up We landed in Fort Lauderdale the night prior to leaving on a cruise. Chose to stay at this hotel because it was close to the airport and the cruise terminal. When our plane landed, we called the hotel for a pick up. The man who answered told us to call back when we had our luggage. Confusing, but he said it was how they did it. Five minutes later, with luggage in hand we called back. At that point he told us that the shuttle would take about 20 minutes to arrive. So, we stood at the appointed place and waited.....and waited.....and waited. After 30 minutes at the shuttle stop we called the hotel again. The person who answered seemed to be confused and he tried to call the shuttle operator, then he tried to connect us with the shuttle operator. None of this was working and time is passing by. Finally, after about 45 minutes, someone is able to tell me that the shuttle is coming and it will be another 10-15 minutes. We gave up waiting since it was going to be an hour of waiting time for a five minute trip to the hotel. We called a cab and upon our arrival the shuttle was sitting in the portico of the hotel. After travelling all day and cross country, it would have been nice if they could have picked us up in a timely manner. Or, if they couldn't do it, they could have at least told us and we would have made other arrangements immediately rather than wait for almost an hour. Needless to say this wasn't a good start for our vacation. While we were standing at the shuttle stop the shuttles of every other hotel in the area passed us by 2-3 times. But not once did the Sheraton shuttle come by. May 11, 2014
Rated 5 out of 5 by Fort Lauderdale Jock (driver) was GREAT!!! Very accommodating with the group I was with. August 18, 2014
Rated 2 out of 5 by Not what I expected:( Not a good first impression. My check in was at 5pm instead of 3pm. The front desk clerk was sarcastic and I had to wait 30 minutes for 2 coffees....not what I expected at all!! April 29, 2014
Rated 2 out of 5 by Needs improvements The shuttle took 45 minutes to get us from the airport to the hotel. The driver looped around three times to pick up people. Another shuttle would be helpful. The morning of our flight we took a taxi because we were nervous the shuttle wouldn't get us there in time. We had to change rooms three times because they smelled like smoke. August 11, 2014
Rated 5 out of 5 by The Service is unique We chose this hotel because it was so close to the airport in Ft. Lauderdale, but we had a nice experience. For us the concierge service is the best ever. We were welcome by Rich in concierge who tried from the beginning to make us feel like VIP's, and he did it right! Whatever we needed he would arrange for us so I appreciate the service I got in my stay. When we left I had a package from Fedex delivered at the hotel which was late before I checked out, so Rich helped me to send it where I needed and he even went to the Fedex office to post it. Great Service! May 23, 2012
Rated 2 out of 5 by Dirtiest Hotel Ever After our cruise, we stayed one night for our flight out. The exterior of the hotel was shabby, stained, missing logo letters, heavily rusted metal doors and an exterior light hanging by its wires. The room itself was very dirty with heavy dust on the dresser around the TV, lower body hairs were on the tub and bathroom floor, two huge stains in the carpet which was very dirty overall, the fabric pillows were dirty. The internet area in the lobby looks like it had not been vacuumed in weeks and the furniture was too dirty and dusty to sit in. I will not recommend this hotel nor will I stay there again, On the positive side, the employees were all very nice and easy to talk with. Except the bartender who, using his bare hands, picked up the french fries and sandwich from the kitchen plate and placed all into a takeout container. He then presented the food to the customer who was unable to see what he did. And no, the bartender was not wearing gloves. This hotel is a disgrace to the Sheraton name and desperately calls for a visit from corporate inspectors. October 16, 2012
Rated 4 out of 5 by Very convenient to the airport This hotel was very convenient to the airport. The rooms had light darkening shades and were quiet. It was just what we needed after a long flight from Europe. August 10, 2014
Rated 2 out of 5 by Disappointed My experience was not horrible, just disappointing. First off: the hotel immediately hit one of the things that really annoy me; namely, charging for parking when I am a guest at the hotel. To me, that is akin to charging me for towels and toilet paper. Second: in this day and age telling me they are generously giving me free Wi-Fi that would normally cost me $9.99. Really? I can get free Wi-Fi every day at most fast food places. The bathroom was run down. The toilet seat was cracked and peeling. I could hear my neighbors next door. Of course, the fact that neither one obviously couldn’t talk below a shriek probably had something to do with it. Still it was very annoying. Fortunately, they shut up around 11 p.m. July 10, 2014
Rated 5 out of 5 by Very nice layover We stayed here coming from the ariport, going to the crise and then came back fom the airport to go back to the cruise, the gust services staff on the early morning on the weekdays was very nice ppl, they even remembered me by name when i came back that was a very nice touch, made me feel like in home, i think the there names were Terry and Oscar very nice ppl like i seaid beore. also the bed was very confortable an the shuttle was always timely and clean May 4, 2012
Rated 4 out of 5 by Super Accommodating We were headed to the Bahamas and needed to layover in FLL for one night. THIS IS THE PLACE TO STAY! Free shuttle pickup from the airport, upgraded room, free appetizers, free breakfast buffet and club lounge. Talk about recognition for Platinum status. The pool was great for the kids since there were lots of other families in the same situation either getting ready for a cruise or just returning. It might not be the fanciest Sheraton, but they know their market and accommodate it perfectly. April 2, 2012
Rated 4 out of 5 by convienient to the airport. Not bad for the price. Has nice restaurant and bar as well as meeting rooms. Rooms need renovation and updating. Bathroom shower had molded grout lines. August 4, 2014
Rated 3 out of 5 by Could be better TV remote didn't work. Removed & replaced. Then TV volume levels went from low to screaming channel to channel. It's this type of little thing that makes or breaks a stay. Electrical outlet next to bed was inop. Annoying! Hairdryer was covered with sticky stuff (hairspray?) and subsequently with dust, dirt, hair, and very gross. Other than that, oh, and 2 broken elevators, it was a lovely layover. Other guests also had the TV volume swing problem. December 28, 2011
Rated 4 out of 5 by Gold SPG Stayed here twice in May first stay was perfect second stay not so much, but I will give them credit when it comes to upgrades for Gold SPG they did a nice job with that. May 31, 2012
Rated 2 out of 5 by Senior Meetings Manager Facility needs renovation it looks a little run down. Shower head in my room DID NOT WORK so had to take a bath in a tub that didn't look too clean. I tried flipping the gadget from tub to shower, shower to tub, for a good 2 minutes and couldnt' make it work so a bath tub it was -- Room 520! April 15, 2014
Rated 3 out of 5 by Average As a Platinum member I have come to expect above average for all of the Sheraton Hotels. This hotel and staff did nothing to impress, nor can I speak ill of the hotel. I was upgraded to the club floor, but once again everything about the floor and lounge was just average. I did dislike the cost of parking. I stayed at this hotel as a layover for a cruise we were taking the next day. I would stay here again for that convenience. August 20, 2012
Rated 1 out of 5 by Carpet in room is filthy The carpet in my room was absolutely filthy, with a large wet spot underfoot near the desk. Upon advising Guest Relations of the problem I was offered a free breakfast - not at all an acceptable response considering my concern was with the unhealthy condition of my room. As well, I could clearly hear entire conversations of the couple next door. I would never, ever recommend this hotel to anyone wishing a clean, quiet rest. April 23, 2012
Rated 2 out of 5 by 2 out of 3 elevators broke The hotel is conveniently close to Port Everglades and the airport but there is no good reason to stay here. There is nothing around the property to do other than go straight to the airport or the cruise ship. 2 out of 3 elevators were broken which made the stay even more difficult. The carpets and rooms need upgrading. The beds were fine. The only concession. Very disappointed. January 10, 2012
Rated 5 out of 5 by Great Staff Slightly above average hotel but makes up for it in staff/service. If you are going on a cruise in Ft. Lauderdale, this is the place to be. Convenient shuttles and friendly/helpful staff. One guest services rep, Adam, was especially helpful with our stay going well above and beyond to help make our child comfortable when issues arose. Will definitely stay here again. May 16, 2013
Rated 4 out of 5 by great friendly staff but not quite clean at the check-in, i had a great time talking to the receptionish which was extremely helpful with all information. i was upgraded but was not much. the room was ok but the hotel looks dirty and elevator was broken. so it was a little uncomfortable stay. though they offer free fresh brew of starbucks. January 11, 2012
Rated 2 out of 5 by I was not happy with my stay Some of these things may be unavoidable....the pillows were all very mushy and I appeared to be hot and cold all night. The small fridge in my room although very nice to have was very noisy and woke me up. My coffee maker did not work and I had to have my room rekeyed late at night...it was also very noisy at 5am...I may have been near some flight attendants but the doors were slamming a lot both nights and it interrupted my sleep. April 28, 2014
Rated 1 out of 5 by Not up to Sheraton reputation I was very disappointed with this hotel. Front desk staff made us feel like an inconvenience. I understand they were busy. We arrived on Sunday when they were busy with cruise departures and rooms were not ready; however, we were told we "would have to wait", guaranteed check in was not until 3 pm. I did not feel comfortable going back to ask if our room was ready and they did not bother to advise us. We waited almost 3 hours. The room was equally disappointing. The bathroom needs renovations. Tub had mildew. Fabric on desk chair was worn through and furniture and flooring needs to be replaced. Old hotel in need of updates. I would not recommend. Bed sheets were clean which is a big plus and the reason we stayed. We expect better from Sheraton! April 23, 2013
Rated 3 out of 5 by deluxe room????? booked a deluxe room at this hotel and stayed feb. 5 and 6th. room was weird, cupboard for toiletries in bathroom warped and paint coming off, chair bedroom worn completely thru. Bathroom totally not in sync. may have been a room for handicapped person, so we feel discriminated against as we were not handicaped. Had a hot rate first night, so maybe tha is what you get for hot rate, but paid full price and then some for deluxe. also only 2 double beds--no queens in this day and age. left note for manager with front desk re the lack of deluxe acc. for SPG stay. no response whatsoever. food was fine, pool isde good, but smokers foil it up. March 3, 2014
Rated 5 out of 5 by Great place to stay for a pre- & post-cruise Great pick-up at the Airport for the FREE transfers from the Airport to the Hotel. They offer a transfer from the Hotel to the Cruise Port for $10 each. Cab ride would be less if more than 1-person - - - but the Hotel's transfers and great and convenient. Usually travel in a mini-bus instead of a 'cramped' taxi cab !!! May 20, 2014
Rated 4 out of 5 by typical sheraton property close to the airport.... had a nice short one night stay here in may, 2012....upgraded to a very spacious bi-level suite on a cheap corporate rate.... breakfast in the club lounge was ok....a few hot & cold items....there are lots of restaurants in the area that deliver to the hotel & the front desk has a number of menus to chose from....we ordered dinner from a mediterranean restaurant & the food was pretty good.... i wouldn't hesitate to stay here again if i have an early morning flight out of fll.... May 29, 2012
Rated 4 out of 5 by This hotel has a great location The bathroom requires some renovation particularly the toilets. The toilet is too low to the floor, more for kids. Not for seniors and people who may have joint problems. July 19, 2014
Rated 4 out of 5 by Great choice for Pre Cruise Stay I've stayed here several times throughout the years, but most recently prior to embarking on a cruise in July, 2013. Pluses: Free shuttle to hotel from airport. Shuttle from hotel to cruise port, $10pp. Excellent valet desk. Clean rooms, comfortable beds. Club level lounge amenities. Nice pool and bar. Negatives: No water views, but that was not important to me for one night. Great value. Friendly staff. Would certainly recommend. August 8, 2013
Rated 3 out of 5 by Management of Housekeeping Staff I was trying to talk to manager of the housekeeping staff to request 5 bottles of the hotel shampoo for Homeless Veterans Thank You packages my 13 year old daughter does for our community. I had picture of the bags as well as pictures of my daughter distributing the bags. The manager would not talk to me said they had no extra shampoo and if I would give my card he would call me when they did. I have never stayed at a Hotel that was not willing to donate a minimal amount to help our Veterans. I have stayed at this hotel many times for conferences. May 16, 2014
Rated 2 out of 5 by Needs Improvment I have stayed twice now at this hotel. The first time was great no issues at all. The second stay could have been a lot better. Housekeeping really dropped the ball. I had a few other small issues that would have not been a big deal if the hotel would have taken the time to address the issues and fix them instead of just passing the buck from one person to the next. May 15, 2012
Rated 3 out of 5 by Typical Airport Sheraton Hotel I have stayed here numerous times when travelling to Fort Lauderdale on Business. Staff are good for the most part, restaurants are decent, rooms are clean and club lounge is average. My biggest pet peeve with this hoel, and it will prbably prevent me from staying here again, is the bell desk. For some unknown reason they will not call cabs for you, but seem to have a network of their friends that they get to drive you ether in a 15 pax van, or in their personal vehicles, and it is always more expensive than taking a metered taxi. Having been taken for a ride before by this service, and really not liking not having a choice, I pushed a little harder for a metered taxi at which point the bell desk jut got rude with me. Again I consider this unacceptable for a Sheraton. I'm not sure what kind of kickback they are getting from these people in their own vehicles, but I feel like I am in some 3rd world country, not in the US. October 4, 2012
Rated 5 out of 5 by The perfect pre and/or post cruise hotel choice We have been staying at this property for the past few years before and after our cruises from Ft. Lauderdale. The rooms are comfortable, the services are great, the location is perfect for pre and post cruise and for proximity to the airport, and the staff are excellent. It is everything you would expect from a Sheraton. When we did have a minor issue on one stay, the general manager was quick to respond and resolve it. And we noticed an improvement on our next stay. We highly recommend this hotel. May 17, 2014
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