Rated 5 out of 5 by Luckydad Great staff, great service
The staff were exceptional in every respect.
Bars & restaurants were great. Easy to get any sort of transport from conscierge. Near everthing worth being near.
October 10, 2012
Rated 5 out of 5 by Willo Sheraton Waikiki
Stayed approximately 5 years ago and again last week. Hotel still excellent, missed the fine dining on the 30th floor, but still enjoyed the sunset from there.
October 31, 2012
Rated 5 out of 5 by Jackv Happy Customer
The staff was very gracious and seemed to be trying to anticipate my needs. The hotel was busy but that didn't seem to lessen the service quality. Well done.
February 15, 2013
Rated 5 out of 5 by Hammer78 Fabulous Service
I have stayed at the Sheraton Waikiki on two occasions... both times the front desk check in was great. courteous and I would recommend this place to anyone.
October 3, 2012
Rated 4 out of 5 by Beach4life Public areas are great
The public lobbies, pools, and restauraunts are created with the consumer in mind. The only thing we would have changed is cleaner carpet in the guest room
July 3, 2013
Rated 5 out of 5 Hotel staff
The hotel staff were attentive to all our needs especially the pool staff at the infinity pool - Fillipo & Brett. Abel, the Edge waiter was outstanding.
August 12, 2013
Rated 5 out of 5 by MG13 This hotel has great customer service
My family and I had an awesome experience. We were there celebrating my grandson's 4th birthday. I can't think of any place better to have a birthday party.
February 4, 2013
Rated 4 out of 5 by nar73 This hotel has excellent staff.
It was great to stay at Sheraton Waikiki and I got a recognition from staff. Especiallym, I want to express my sincere appreciation to Amy.
October 9, 2013
Rated 3 out of 5 by Garry59 Needs Upgrade
Whilst the location is fantastic the overall condition of the hotel is very basic for the price charged. There are better options avaialble in the vicinity.
September 3, 2012
Rated 5 out of 5 by bjohn Our stay Dec 2013
Amazing service, great staff especially in Club floor Lounge
December 17, 2013
Rated 4 out of 5 by Gazza55 this hotel has great staff
We had a great time... The staff in the bar areas were fantastic... The variety of food was a little limited resulting in us dining elsewhere quite often
October 11, 2012
Rated 5 out of 5 by naomi25 Loved it!
This resort was beautiful and the assistance from the entire team was exceptional. If travels ever bring us to the area again, you can bet we'll be back!
December 11, 2012
Rated 5 out of 5 by Josie17 Excellent
The staff was very friendly. Right on the beach and a great pool. Rooms were a liitle old but very clean .Only complaint rooms need fans in the washrooms
October 12, 2012
Rated 4 out of 5 by Yogi05 Great location
Staff was very accommodating. Our room was upgraded from partial to deluxe ocean view upon arrival. Enjoyed the Infinity pool and nightly entertainment.
August 25, 2012
Rated 4 out of 5 by spartykg Wonderful
The staff and the team at Sheraton Waikiki are first class all the way. If you're looking for some time in Paradise. This is your place.
September 30, 2013
Rated 3 out of 5 by Rus123 Sheraton waikiki
My room smelled like cigarette smoke and my asthma was really bad.
December 10, 2013
Rated 3 out of 5 by edgen1 Needs Some Room Renovations
Location in Waikiki is very good with walking distance to most recognized shops and restaurants. Beach is wonderful and pool is fun for all ages.
April 15, 2013
Rated 4 out of 5 by helena13 sheraton infinite pool is nice
I hated the room and the bathroom and there were ants everywhere
December 10, 2013
Rated 2 out of 5 by JayJay Disapointing stay.
Too noisy room and small capacity.
- I've complained about nextdoor and bar noise even after midnight.
No good room /c poor view
No kind staff.
May 20, 2013
Rated 5 out of 5 by DH30 Excellent Service
From the Front desk, to the bell desk, and also house keeping, was very excellent service they made my vcation worth it.. Thanks you very much.
June 23, 2012
Rated 5 out of 5 by Manju staff is terrific
staff is very friendly and accomodating. everyone I came into contact with smiled and went out of their way to make me feel welcome. thank you!
November 3, 2012
Rated 5 out of 5 by Lori26 Excellent hotel!
Excellent hotel! We arrived off the cruise ship at 9:30 am and they gave us our room right away! So convient! No waiting!
January 7, 2013
Rated 3 out of 5 by 1975KH Average Hotel
the hotel staff were slow and not friendly. the rooms were over priced and in major need of renovation. air conditioning unit in room noisy.
October 7, 2012
Rated 2 out of 5 by Cootta Too expensive for what offered
The hotel is tired! Too expensive for why is offered. Rooms small and service poor. Location great but wy over priced....never stay again!
June 27, 2013
Rated 5 out of 5 by kj52 Excellent stay...second time this year
We have stayed at the Sheraton Waikiki twice this year and will return as soon as we can. Excellent location, pool facilities, and service!
February 19, 2013
Rated 5 out of 5 by Mitch310 The hotel has nice infinity pool..
This is the first time that we check in sheraton hotel.. And all i can say mah family had blast in staying .. Hope we can go back Again..
June 2, 2013
Rated 3 out of 5 by Price Hotel good but rooms need refurbishment
Room in need of refurbishment, also not cleaned properly. Door to balcony very difficult to open or close. No light on balcony.
September 15, 2013
Rated 4 out of 5 by mauigina Conference winner
Stayed for the AREAA conference and had a marvelous time. Varied amenities were great and my favorite was the koi pond in the evening.
April 24, 2013
Rated 4 out of 5 by Hitomi Gorgous view
The hotel have great view of beach and city. It's the best location to enjoy Waikiki beach. Nice pool and terrace restaurant as well.
April 11, 2013
Rated 5 out of 5 by splank22 Repeat customer
This is a great hotel, the rooms were amazing. I will be back here next time. thank you to the staff for your fast and curtious help.
October 7, 2012