Rated 2 out of 5 The rooms could be better
The water in the shower was not appropriately heated.
As a result even though I had a cold I was not able to get a good hot shower.
Even after the staff was informed the problem was not fixed
February 8, 2013
Rated 5 out of 5 by efspetaluma Great location. Best Club Lounge we've seen.
This Sheraton is right on the fabulous 16th Street pedestrian mall. The Mall boasts a free trolley and lots of sidewalk dining choices. It has two buildings across the street from each other connected by both underground and above street walkways. We were in the Tower Building. Registration and concierge services are in the other building.
Our room on the 21st floor was typical Sheraton in that it was clean, quiet and comfortable. The enormous Club Lounge on the 22nd floor was open all day with snacks and sodas available plus breakfast and evening buffets. The lounge staff was exceptionally friendly and kept the place spotless. The wireless service was much better in the lounge than in our room.
There is an outdoor pool on a roof top, but there is so much to do in Denver that we did not get a chance to use it.
The soup and sandwich restaurant at street level is quite good.
The hotel really overcharges on the parking, so if you can manage without a car you are much better off. We came in on Amtrak and took a cab to the hotel. We walked to Avis and rented a car for the one day we needed it.
August 27, 2012
Rated 4 out of 5 by mendijess Taste of Colorado Perfect
We stayed at this location every Labor day for the past seven years because the views are wonderful and the location to the festival is phenomenal. Plus, the bar has an excellent happy hour!
September 8, 2012
Rated 2 out of 5 by Russ1967 fire alarms
Fire alarms were beeping loud starting at 3 am every hour. could not sleep all night and received no call back from a manager after 3 calls to the front desk. this happened on September 19th
September 23, 2012
Rated 4 out of 5 by Mike28 Perfectly serviceable
I was allowed a late check in and late check out - both added huge value to my trip as I engaged a trying travel schedule. Everyone I encountered was a professional and made me feel welcome.
August 27, 2012
Rated 3 out of 5 by jmaker74036 Sheraton downtown Denver
Nice hotel in Down town Denver.
January 13, 2014
Rated 4 out of 5 by Boulder123 Nice Stay
Excellent stay as always, except the pool was closed on Saturday. We made specific plans to take advantage of the pool, however, we understand some things just happen. Thanks again!
September 9, 2013
Rated 5 out of 5 by waddy did not like
I do not like not receving my bill the morning of my departure. You were supposed to send it by email and it did not come. I had to call to get it - Please provide a bill before checkout.
March 15, 2013
Rated 2 out of 5 by Nancy This hotel has some issues.
Had only lukewarm or cold water in the shower; never received the receipt via e:mail as promised; lots of problems with cell phone connectivity in guest rooms as well as in meeting rooms.
February 25, 2013
Rated 1 out of 5 by disappontedinDenver Sheraton doesn't post bad reviews
I posted a bad review and received a confirmation that it's posted........well it's not..........under DisappointedinDenver. That alone says alot about the hotel not posting bad reviews.
August 4, 2012
Rated 5 out of 5 by Chelle0219 Never slept so good!
The bed and bedding was so comfortable I actually looked forward to going to sleep! Also, the concierge was fantastic! Very helpful and accommdating! The staff in general was fantastic.
May 6, 2013
Rated 5 out of 5 by jler Wonderful Stay!!!
The staff was extremely friendly and accomodating. The Hotel was clean, well appointed and in a great location. I hope to make a return visit to the Denver Sheraton in the near future.
March 25, 2013
Rated 5 out of 5 by LindaEagle Great Stay
The staff was excellent and took care of all my needs without hesitation. I was very impressed. I do recommend you request to stay in the tower...the rooms are newer with better views.
September 25, 2012
Rated 4 out of 5 by mol8008 Fabulous Location
Great hotel, great location. I was at a conference Nov 6 -9 in Downtown Denver. The Sheridan is within walking distance of the convention center. Great restaurants and shopping nearby.
November 12, 2012
Rated 1 out of 5 by Martha1013 The Food prepared for our meetings
All the meals that were provided for our meeting that started with lunch on Monday and then breakfast and lunch on Tuesday were just wonderful. Presentation as well as test. Well done.
February 1, 2013
Rated 4 out of 5 by Paula70 Stay
The hotel was very clean and the staff was very friendly. I needed my bedding changed because I am allergic to down. The staff was accomodating for my request. Great fitness center!!!
March 20, 2013
Rated 5 out of 5 by COClarks Excellent experience
Celebrated our anniversary this weekend at the Sheraton Denver Downtown. Great hotel! Excellent, Excellent staff! Nicole went out of her way to make our stay special! Thanks so much!
January 28, 2013
Rated 5 out of 5 by PFlaune60 Birthday
We have stayed here before and like the convenience of the location to all the sites of downtown Denver.
December 16, 2013
Rated 4 out of 5 by tambai77 Great Hotel
The hotel is located in an area that has lots of things to do in your off time. Lots of eating places to enjoy, the Mint is nice to see also the Captial all in walking distance.
October 9, 2012
Rated 5 out of 5 by JerryK Clean Comfortable Downtown Stay
This is one a the better Sheratons where I have stayed. Everything was in place , the staff was helpful and all was as it should be.
My room had a great view of downtown Denver.
July 23, 2012
Rated 5 out of 5 by apcatsbyjones Staff went above and beyond
Stayed the day before and the experience resulted in changing plans and returning.
The experience was even better and the staff was exceptional even during a very busy time.
April 16, 2013
Rated 4 out of 5 by SPGPlatinum111111 Value In Denver
Not your typical Sheraton, newly renovated hotel in downtown Denver. Great service, friendly staff, spacious rooms. if you are going to Denver, this is the place to stay.
January 16, 2012
Rated 5 out of 5 by Bonster67 One of the best Sheraton's around
Excellent downtown location and hands down, the best fitness center in a hotel that I've ever experienced. Lots of great restaurants on site or in easy walking distance.
March 11, 2013
Rated 2 out of 5 by Winebiztraveler poor service and accomodations
from the minute I pulled up the property was an issue.
Brooke at the front desk should be promoted as she was the only thing good about the hotel and she was great!
August 12, 2013
Rated 4 out of 5 by caz8282 Nice Hotel
Everything was nice, restaurants were great. There was minor repair issues such as a lamp which was not operable all week, and small items that happen with maintenence.
August 14, 2012
Rated 5 out of 5 by RoxBioTX Great location
Being new to the state of Colorado, this hotel was very accessible to restaurants, parks, museums, and stores. The room was very clean and the staff was very friendly.
May 23, 2013
Rated 5 out of 5 by BKJDone extremely clean
This was the cleanest hotel room I have been in. The staff exceeded expectations and it could not have been a better pick for our weekend. Absolutely beautiful hotel.
August 22, 2012
Rated 5 out of 5 by CEW71 Short but Enjoyable Stay
Very nice stay for business purposes. Excellent facilities and gracious staff. A special thank you to Gabriella in lobby bar for making a weary traveler feel welcome.
January 26, 2013
Rated 2 out of 5 by brrrrr1 no hot water
booked a room for a week, 2 out of the 4 days, did not have hot water in the morning. called down and the staff stated there are a lot of people in the hotel.
March 4, 2013
Rated 1 out of 5 by Chris26 Staff And GM need help
The staff were very perplexed when I checked in. It seems like I got a new hire and it was a trainwreck. Repeated calls to the GM went unanswered.
Don't stay here!
July 25, 2012