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Guests must be 18 years of age to reserve a guest room; valid identifcation is required.

Rated 4.1 out of 5 by 1068 reviewers.
Rated 4 out of 5 by Issues with Billing I did not receive the group rate that had been earlier negotiated. We are working through that with my corporate travel folks. If there is any SPG recognition given at this hotel, I would not know it. October 28, 2013
Rated 4 out of 5 by November in Seattle in town for meetings at property for the week. not only attending but also on planning team so working with the hotel staff at all levels. great job by all!!! February 25, 2014
Rated 3 out of 5 by Poor service I never had maid service any day I was there. They should put my receipt under my door the day I left. I never received my billing receipt. March 10, 2014
Rated 4 out of 5 by great location and nice accommodations Always enjoy staying here. The location is ideal. Got a little worried about all the hustle and bustle in the lobby, but was pleased that it was plenty quiet at night in my room. Nice and clean room. March 1, 2013
Rated 5 out of 5 by Great location in downtown Seattle Very nice hotel in downtown Seattle... in the middle of the shopping district and only a short walk to Pikes Place Market. We thoroughly enjoyed our stay - staff were very pleasant and accomodating! August 16, 2013
Rated 3 out of 5 room ok, staff not. Except for our friendly breakfast waiter (Mario) and one of the concierges (Lucie)who was pleasant and also gave correct information (others we deal with did not!) the staff was unpleasant and curt. August 27, 2012
Rated 2 out of 5 by This hotel has very poor service. I have stayed at many Sheraton hotels and rate this Sheraton as having the worst service . No one answers phone when you call for operator. I had to wait almost 15 minuted before some one answered. October 7, 2012
Rated 4 out of 5 by Internet problems The internet was not good at all. After every 4 or 5 clicks it would log out on me and then after a few seconds log back in. I could not run the reports that I needed to get done. Very frustrating. February 23, 2013
Rated 5 out of 5 by This Hotel has GREAT Staff The staff at this establishment are professional and pleasant to work with from check in to check out! This is one of the main reasons we return to the Sheraton Hotel in Seattle. January 18, 2014
Rated 5 out of 5 by This hotel has everything you'd want Great hotel--located close to every great city attraction; nice room; comfy beds; great amenities and friendly and professional staff. I will always stay at the Sheraton Seattle whenever I visit. February 28, 2013
Rated 4 out of 5 by Noisy doors and guests The room was nice, and the bed and pillows were the best! However, I had very noisy neighbors two nights and had to ask security to intervene. The guest room doors slam and were a big annoyance. June 18, 2013
Rated 5 out of 5 by Well run The downtown Seattle Sheraton is very well run. They never forget a special request such as late checkout (and interrupt during the last morning). The club lounge is nicer than most. December 31, 2013
Rated 5 out of 5 by Absolutely great except for internet Nice hotel. Great staff, convenient location. The only negative was the internet connection- I needed to get work done and logging on to the office VPN from the hotel was extremely problematic. December 9, 2012
Rated 5 out of 5 by Excellent experience at the Sheraton Extremely friendly and courteous staff, ranging from Front Desk, Concierge, Bell, Security, Room and restaurant staff and 32 Floor Lounge. Very nice, clean rooms. February 9, 2014
Rated 5 out of 5 by Sheraton Seattle This stay fr us and our friends could not be better. great reception, loved the room and a great view. Close to shopping which was great for the women that were with us. We will be back December 10, 2013
Rated 1 out of 5 by Poor customer service by the Hotel Manager I had a very poor experience at the hotel front desk and extremely arrogant and rascist behaviour by the hotel manager in charge Ms. Kanoe. very much unlike Sheraton experience that I am used. May 17, 2012
Rated 4 out of 5 by Quiet Please The only thing that wasn't to my satisfaction was the amount of noise the room doors made when they closed. I would think they could ahve some sort of braking system on them so they don't slam July 3, 2012
Rated 5 out of 5 by REBATE ON GREEN This is an amazing program. Used it at the bar and coffee shop. It was like getting $15 off my room rate. But I had to ask for more toiletries and coffee. Can these items be left at the door? September 5, 2012
Rated 2 out of 5 by This hotel needs some attention The bahroom was not clean and the bed room was very dusty. You know it needs attention when the items in the food basket are all dusty and past the sell by dates. February 6, 2014
Rated 4 out of 5 by Check in The man who checked us in was charming. efficient and really seemed to enjoy his job, Sorry we forgot his name but he was from Spain and had just recently started working in Seattle. December 16, 2013
Rated 3 out of 5 by uncomfortable bed My husband and I have stayed in the Seattle Sheraton many time but this time the sheets on our bed were very very stiff and itchy. it was like they were starched. Also the bed was very hard July 5, 2013
Rated 4 out of 5 by October in Seattle Great hotel and staff. Was impressed with Starwood lounge. A little disappointed that I was charged 4.11 for an in-room item when I didn't utilize any... overall a great experience however. October 26, 2012
Rated 4 out of 5 by $11 for 12 hours of Internet access? Nice hotel, very comfortable and great location in downtown Seattle; but seriously, charging $10.95 for an Internet connection (for up to 12 hours) at a $200+ per night hotel is ridiculous August 24, 2012
Rated 4 out of 5 by Nice staff, thin walls This was a very nice hotel and the staff could not have been nicer. However, the cleaning staff left dirty glasses in the room everyday and you could hear conversations in adjorning rooms. November 7, 2012
Rated 5 out of 5 by The Hotel was fantastic! This was a wonderful Hotel. The rooms were great and the staff were very friendly and helpful. Great location to everything. I am planning on returning with my family for a vacation. November 20, 2013
Rated 5 out of 5 by Another Great Stay at the Sheraton Seattle Everything about the Hotel, including its convenient downtown location, is first class. We will definitely stay at the Sheraton Seattle the next time we are visiting in the Seattle area. August 12, 2013
Rated 5 out of 5 by Best Sheraton in the US From location to service, this is by far the best Starwood property in Seattle, and the best Sheraton in the country March 13, 2014
Rated 5 out of 5 by 7th ward council member It had a great gym and pool . I did not like the placement of the chair in relation to the tv. #909. The Daily Grill had good food. The staff at the hotel was great, always helpful. November 18, 2013
Rated 4 out of 5 by Great view We had a double booked but were asked if a parlor room was ok. Took it and the room was nice, but sofa bed horrible. Coffee in room awful with expired creamers 3 months past due date... June 23, 2013
Rated 4 out of 5 by Long Weekend Very Nice Hotel-- in A Great Spot April 10, 2014
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