Rated 4 out of 5 by 236
reviewers.
Rated 5 out of 5 by David527 Service Exceeded Expectations
To be honest, we were concerned about staying here based of some of the reviews. However we found EVERYONE we came in contact with to not only be professional and helpful but the staff was perhaps the best part of our trip! We are pretty easy going and there was never a hint of pretension or an unwillingness to go beyond the call. The Management should be proud. We would definitely stay here again. The amenities were adequate and our upgraded room (thank you) was plenty spacious for Manhattan. For what we needed this was the right choice.
May 28, 2013
Rated 5 out of 5 by Frank Unparalleled service
The front desk and bell hop staff at this hotel went above & beond to make our short stay in NYC smooth, comfortable, & convenient. Could not have been better looked after. Would definately stay at this Hotel again the next time we are in NYC.
June 9, 2013
Rated 5 out of 5 by emt131 fun on Canal St, SoHo & my small dog welcomed
we had fun in SoHo, and shopped on Canal St for some Faux jewelry.
Hotel had a great fitness center, attentive staff and room service, and welcomed my small dog.
June 10, 2013
Rated 5 out of 5 by pizzaman Location and Style
Great Hotel in the heart of lower Manhattan. KILLER Club Lounge with a 270 degree view of the city (facing due north!).
Great bar and restaurant as well.
Staff is very attentive and helpful.
June 10, 2013
Rated 5 out of 5 Perfect Stay
I stayed here for three nights with a group of six girlfriends. What a perfect place to stay in NYC. I loved my room. Super bed, bath and shower. It was also very spacious.
We ate the buffet breakfast daily which served a large variety of hot and cold foods. Everything was delicious. I liked that it stayed open until 11 so you could sleep in and not miss it. We ate late morning and I felt full until dinner. There is an awesome deli next door which was super yummy and convenient.
We walked through TriBeCa, Soho and Chinatown. We also walked to the 911 memorial (research before you go-need free tickets and min hr wait). We took a short subway ride to other sites but the subway is very close (on corner from hotel).
The entire staff could not have been nicer or more accommodating. I look forward to coming here again.
June 17, 2013
Rated 5 out of 5 by Redrensink Hidden gem for work or play
Hidden in plain sight, this hotel and staff were great. Great room, big by NY standards. The exec lounge has a killer open air deck- only one I've seen in a NY hotel. Sleek, modern yet warm. Will recommend to everyone. And now you get crossover rewards with SPG and Delta!
June 8, 2013
Rated 4 out of 5 The staff was wonderful
First I want to acknowledge a star employee Jessica in the club lounge in the am. She is absolutely a Gem! Enjoyed seeing her and chatting with her in am. The parking is expensive !!!! The bedding makes a lot of noise but its comfortable. The employees were very kind. I had a great visit!
May 27, 2013
Rated 4 out of 5 by MCN1107 Good location
Good hotel in good location
June 6, 2013