Sheraton Dallas Hotel

  • 400 North Olive Street
  • Dallas,
  • Texas
  • 75201
  • États-Unis
  • Carte

Chambres et tarifs

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Enfants/chambre

Ces informations nous permettent de trouver les chambres qui correspondent le mieux aux exigences de votre réception et de préparer votre arrivée.

Reportez-vous aux conditions et détails des chambres pour plus d'informations concernant les frais applicables pour les lits d'appoint et les personnes supplémentaires.

Règles d’usage relatives au programme tarifaire familial

Le séjour des enfants de moins de 17 ans est gratuit lorsqu'ils dorment dans les lits déjà présents dans la chambre. Les lits d'appoint, les lits d’appoint pour enfants et les lits bébé peuvent faire l'objet d'un supplément.

Politique relative à l’âge requis

Les hôtes doivent être âgés d'au moins 18 ans et présenter une pièce d’identité avec photo pour réserver une chambre.

Rated 3.4 out of 5 by 1258 reviewers.
Rated 4 out of 5 by Disappointed with the Price For $180 plus taxes a night -- I was shocked at the rooms and that there was not a breakfast included as some people got them and some did not. February 10, 2014
Rated 5 out of 5 by Friendly staff and clean rooms Stay for 4 nights at this hotel. My room was always kept clean by the housekeeping staff. If I had a question, the hotel staff was friendly and willing to help. November 19, 2011
Rated 4 out of 5 by This hotel staff was extremely helpful and examplified excellent service. Great service by all of the hotel staff that I was in contact with. The concierge service was extremely knowledgeable and The Club room staff was very friendly. May 8, 2012
Rated 4 out of 5 by Very Nice The staff was very nice. the hotel was very clean. It would of been nice if it was nown that there was a place to use free internet for the guests of the hotel. August 6, 2012
Rated 2 out of 5 by Sheraton Dallas I have stayed at this hotel a total of three times with my previous stays lasting over a week. My previous trips were about a year ago and were great and so I was surprised at the subpar accomodations I recently had here. My disappointment with this recent trip can be summed up by the room I was given. I was put on the 10th floor which I thought was odd since I am an SPG member and usually stay on a different suite of floors. I was shocked at how shabby the room was and disappointed with the staff in that they did not address my concerns when I raised them. My room was next to the elevators and there is not much that can be done other than moving me. The main concern was the subpar condition of the tiny room. The bathroom was so small that the door barely cleared the toilet. In addition, our AC was barely working which left us very uncomfortable the duration of the stay. Next time I will be more adminant to be sure I get a SPG level room since I definitely paid for one. It is disappointing that this happened since I booked over the phone and the attendant asked for my rewards number. I am not sure how this oversight occured. October 14, 2013
Rated 2 out of 5 by Could be great, but poor for conferences Great location, nice facilities, has the largest and best equipped fitness center I've ever seen in a hotel. Areas where improvement is needed: Value in terms of hotel's restaurant and bar. The out-of-touch high prices for all things related to food and drink are disappointing. Especially considering that within a short walk over the skybridge, I can get a healthy, delicious breakfast for less than $8.00, where something similar at the hotel is over $20.00. Sheraton Dallas will make you pay dearly for the convenience of staying there to eat. Hotel room HVAC system did not seem very responsive to thermostat changes, the shower pipes would bang and vibrate at the most comfortable flow volume and temperature, and the pillows have a sort of plastic pillow case that retains heat terribly. Our room was very spacious and well-equipped otherwise, with convenient A/C plugs all around. In terms of the conference I attended, the meeting rooms in the lower levels were completely uncomfortable due to the low temperature settings of the HVAC. When people are bringing blankets to presentations, that should be a hint there is a problem. August 16, 2013
Rated 5 out of 5 by Best bed ever! I loved the hotel but the bed was the standout! So clean and comfortable! I wished for a small refrigerator in the room but otherwise---a perfect hotel stay! March 18, 2013
Rated 4 out of 5 by Nice hote and facilities Overall had a great experience.Nice rooms and facilities but the menu options at the restaurant are very limited and need more variety. February 21, 2014
Rated 4 out of 5 by Bathroom Room was fine. Bathroom and shower room was very small. Way too small. April 15, 2014
Rated 5 out of 5 by ECC AHA Event The hotel staff was absolutely wonderful. Anytime there was a change the magically made it happen!!! I would definitely recommend this location to others! November 16, 2013
Rated 5 out of 5 by Great service from Ron and Sara Marie I travel weekly and always feel special when I arrive. Ron and Sara Marie are both exceptional employees who go out of there way and exceed my expectations. August 21, 2013
Rated 4 out of 5 by sheraton dallas good hotel located centrally in dallas April 26, 2014
Rated 4 out of 5 by Aviaition Conference Some minor glitches but you would expect that from such a large hotel. April 14, 2014
Rated 5 out of 5 by Excersise room Work out room had all the necessary equipment for a quality and complete workout. All equipment was in great shape. March 15, 2014
Rated 5 out of 5 by Dallas Stay I found the hotel very comfortable. The group rate we enjoyed was extremely favorable for Dallas. The room was quite pleasant and the food was very good. October 21, 2013
Rated 4 out of 5 by Just Average The staff is excellent, but mold on the tub wall, sends the message about attention to details. Also, bathrooms just show high use and in need of update. June 12, 2013
Rated 1 out of 5 by Not worth the money! This room was way overpriced. There were gnats flying around our room and the tub drain was slow. Front desk was not helpful. Will never stay here again. January 4, 2013
Rated 5 out of 5 by This hotel was first class all the way! Check in was smooth and efficient. The staff was couteous and helpful, the room was really very nice. I would recommend the hotel to friends and family. September 25, 2012
Rated 4 out of 5 by Large Convention Attended the ASHRAE national convention. Well attended and the conference center and meeting rooms easy to get to. Food at the hotel was also very good. January 31, 2013
Rated 2 out of 5 by Very unsatisfied for price paid For the cost of this hotel, we were very unsatisfied because of the following: -King size room was very small. We couldn't close the door to the bathroom while on the toilet and had to squeeze in the shower. Two people cannot get ready at the same time. -Self-parking is $21 per night. -We called for extra pillows and they said they were "out" and offered no apology or other assistance. -We ordered a side of eggs for breakfast that cost $5 and were not good. -There was a dirty chopstick on the floor of our room left from a previous guest. -The facilities are not as modern as you would expect; however, all the furnishings are modern and nice. -They charge over $50 to your banking account for "incidental charge" without telling you. It IS taken off if there are no incidents to your room, but still - to have $50 that I couldn't spend in my account was frustrating. -The waiter in the sports bar was not very helpful. Positives: -The bed was clean and comfortable. -The bartender was helpful and friendly. We hope with some improvements to be able to stay at the Sheraton again, but at this point I would not book another reservation there. October 7, 2013
Rated 5 out of 5 by EFJ The hotel was clean, staff was friendly and helpful, and the facilities were excellent. April 3, 2014
Rated 5 out of 5 by Exceeded my expectations a great hotel. wonderful, friendly staff. The gym was amazing - i wish i had more time to workout, as I would have definitely made more use of the gym. August 26, 2012
Rated 5 out of 5 by Perfect for a day long meeting I came in the night before and spent the night for a meeting the next day. The staff was friendly and helpful and I had a delightful stay. January 27, 2014
Rated 4 out of 5 by NO Hot water Stayed in Dallas downtown property, There was NO hot water in the bathroom lavatory though there was hot water in the bathtub. How is that possible? November 4, 2013
Rated 2 out of 5 by This hotel needs better service Person cleaning my room did not properly do so nor did they stock it correctly. The parking attendants were unresponsive when I asked for assistance. July 10, 2012
Rated 5 out of 5 by Great Rooms The rooms are very comfortable and the hotel staff is super couteous. The front desk staff is well trained and provides excellent customer service. November 12, 2012
Rated 5 out of 5 by Going Green I think it is great that the hotel is trying to go green. The incentive of receiving a reward for not having your room clean is an excellent idea. August 20, 2012
Rated 2 out of 5 by Not uses to stay in a hotel on bussness trips Not good for what I needed to performed. - internet server was extra - parking was extra - Ref was extra My work suffer because of the extra fees December 23, 2012
Rated 4 out of 5 by October Stay Most of the staff here is helpful and friendly. My room smelled like smoke and the front desk representative moved me to another room immediately. November 14, 2012
Rated 2 out of 5 by Not very helpful Conceirge staff was not helpful. Gave us wrong directions, told us no restaurants were in walking distance not true. Had to call for room cleaning January 21, 2013
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