Rated 5 out of 5 by Melanie22 We love staying at the Sheraton Cavalier!
The staff treated us with such respect & made us feel welcome, as always. Room service was great & the newly rennovated room was a treat (very well done)! Our only complaint would be that the pool temperature was a bit cool, especially when the kiddie pool was the coldest & it flows into the main swimming pool. But we still really enjoyed our leisure time too. Windows Restaurant staff were excellent too & very attentive on Sunday morning. Will definitely be back again based on this experience.
January 28, 2013
Rated 5 out of 5 by Linda213 Very pleasant stay
We found this hotel to be clean and very inviting. We had breakfast one morning at Windows and enjoyed it very much. All of the hotel staff were extremely courteous and we were always greeted with a pleasant hello..
At the end of our stay, we asked for assistance to return to the airport. Everything was done to our satisfaction, which made for a stress free departure.
We would recommend this hotel to others and will definitely stay there again ourselves.
April 15, 2014
Rated 4 out of 5 by Lola123 hotel has alot to offer
we spent a weekend at your hotel...We had two meals in the restaurant and both of them--delicious....Spent alot of time at the pool and water slides,,great fun and clean...however our room was not up to the standard of the rest of the hotel experience....I found our view looking out room 220 to be unpleasant..i think it was the back of an air conditioner as the focal point....over all i think the room could have used a good cleaning.. the baseboards in bathroom truly needed to be wiped off...
February 4, 2013
Rated 4 out of 5 by gail26 This hotel and its location
If you are looking to stay downtown and close to the river, this hotel is a great location. It is across from the river and the walking/running paths. The walking and running paths are very scenic and are open year round.
The other great feature about this hotel is the restaurant. The restaurant for general dining has large windows and it bright and airy.
May 28, 2014
Rated 5 out of 5 by Brent64 Best Place in Saskatoon to stay
The Sheraton Cavalier is the best place to stay at in Saskatoon with just finished renovations. The rooms are alot more functional for business people, comfortable beds, nice clean bathrooms, underground parking. The staff is what makes this hotel stand out, friendly, recognize frequent customers, always willing to help and accomadate you for whatever you need. The location has a great view of the river, close to restaurants.
April 21, 2014
Rated 4 out of 5 by IJMac45 Room with View
Nicely appointed, free upgrade to a nice one room suite, with a incredibly small wash room. You couldn't change your mind in this thing. Otherwise a beautiful hotel in a terrific location on Saskatoon's river bank.
June 8, 2014
Rated 5 out of 5 by tsoogs74 The total package!
It was a great experience, we became regulars at the Windows restaurant and sat at "our" table and enjoyed the view of people skating across the road, beyond that, the river and the Bessborough in the background make it an ideal location to enjoy downtownSaskatoon. Close to shopping, the university, it is a great location to stay for anyone. The waterpark was great, offering multiple pools and waterslides for all ages. Staff were great at all locations in the hotel.
December 16, 2013
Rated 4 out of 5 by lawyer0329 small complaint
I booked using the website and got a U.S. operator who didn't know anything. I work for Legal Aid Sask and we have a long history with your hotel. I get crap from my boss because you charge me taxes that we, as a government dept., don't have to pay. It becaome a huge deal. I even had a billing no. to give your staff and they don't know a thing about it. Even the front desk staff in Saskatoon don't know what I'm talking about.
April 9, 2014
Rated 4 out of 5 by SaskatoonCitydweller Perfect weekend getaway in the city!
I brought my son and a friend to the hotel for a weekend of watersliding, even though we live less than a mile away from the hotel.
The waterslide and pools are the nicest in the city and the hotel promotes a fun atmosphere.
My only cautions are to bring your own snacks for kids because the hotel prices are outrageous for things like water and chips and be aware that parking is an additional $15 per day!
April 14, 2014
Rated 3 out of 5 by JRA2012 Hot in Saskatoon
I stayed there on July 11th and there was a heat wave in Saskatoon. The AC system is very old and the room was very hot and stuffy. I did not sleep well at all. I checked out the next morning and moved into a newer hotel where you could adjust the temp. This hotel would be awesome if you could adjust the room temp. The staff was very helpful but can't fix something that is old and marginal. I will not stay here again until renovations are completed...
July 15, 2012
Rated 4 out of 5 by JTsetso 3 Nights at the Sheraton
I was surprised there wasn't a bathtub: I was looking forward to a soak in the tub. The room was clean, offered tea & coffee as well as a bar, but cleaning staff didn't restock the teas or soap and shampoo daily. One night I was awakened by some guests that were going to their room late on the weekend, but they didn't carry on too long in the hallway.
May 7, 2014
Rated 5 out of 5 by InaC First quality but ...
I stayed at this hotel many times, the last being over 25 years ago. It has been upgraded substantially into a first class hotel. But ... I found the room rates high ($180+) compared to those in hotels in other cities of similar size (and larger) for the quality of my stay. I found the room I was in to be small and I felt a bit cramped.
May 10, 2014
Rated 4 out of 5 by MedicalDeviceSalesRep Starwood points deciding factor
Great location, great staff at front desk, waiters, waitresses, housekeeping, restaurants, etc.. Many restaurants or pubs within walking distance in Beautiful downtown Saskatoon. Starwood points are the driving factor of where I stay. Upgraded rooms. Underground parking is nice, but entrance and exit are challenging at peak hours of the day. I have been blocked on many occasions because of deliveries.
April 6, 2014
Rated 5 out of 5 by northwestbound Wonderful!
Loved the room. Housekeeping was great! Front desk staff, great! Would liked for the Starbucks to have had more variety in quick foods. The brownies were awesome but the cinn. roll was a bit stale. Did not visit the pool, spa or fitness center, thus cannot comment on it. All the people we met in Saskatoon were very friendly, in and out of the hotel. Will definitely visit Saskatoon and stay at Sheraton Cavalier again.
October 15, 2012
Rated 3 out of 5 by SaskGirl Average Hotel
Front Desk staff need customer service training. After a horrific check in experience, the front desk clerk ask me what time I was planning on vacating my room on day of departure so he could let housekeeping know. I have NEVER been asked this before, and thought it was rude.
April 28, 2014
Rated 5 out of 5 by Futt Best hotel in saskatoon!
We stayed here over Christmas. On Christmas morning the staff brought our kids gifts and all of the staff signed the card. The staff was extremely helpful when we were there. My son forgot his jeans with 150 dollars in his pocket and we got them back with the money. Will never stay at any other hotel in saskatoon again, this is by far the best hotel. Unbeatable customer service.
December 27, 2013
Rated 5 out of 5 by Niki42 Excellent Hotel
Had a fantastic experience from check-in right through to check out. Beautiful rooms, great sleep.
May 20, 2014
Rated 5 out of 5 by Gingerman Very nice stay
Rooms were very comfortable and food in the restaurant was excellent. I have used this location on a few occasions and found my stay quite enjoyable.
May 14, 2014
Rated 5 out of 5 by Gill6068 Great friendly staff
Our family stayed for 2 days over Easter break. The food was great, the staff were super friendly. We took our 2 dogs with us to stay, they were even treated great. I would recommend this hotel to anyone travelling with kids, because the pool and slides were great.
April 23, 2014
Rated 3 out of 5 by MRRP Good features, customer service needs work
Pros: freindly staff, great fitness centre, great downtown location, decent food.
Cons: room cleaning occured late in the day and for 2 days no cleaning at all, staff arrived after 4pm, cleaning declined
No water for 3 hours, without advanced notice. When discussing with front desk, abruptly (and incorrectly) told that a letter expalining the outage had been left in room.
October 1, 2012
Rated 4 out of 5 by LACP Unsatisfactory Experience
I booked 5 rooms directly with the hotel at a premium rate. Upon receiving upgrade opportunity, I believed we could upgrade at the counter. All concierge rooms were "full" My Gold status gave me a wonderful river view via a huge air conditioning unit directly outside my window. I love SPG hotels but this one is off my list.
March 24, 2014
Rated 5 out of 5 by Highkick Very great hotel for consistent stays
The staff is great for checking in, restaurants, any help that you need... Wouldn't stay anywhere else in the city
May 17, 2014
Rated 4 out of 5 by Gogo45 Good downtown hotel
Very comfertable room as all Sheraton rooms.Club lounge needs to be opened earlier than 7:30 AM on weekends.
Parking access is not the greatest, needs improvement. Over all good hotel.
May 5, 2014
Rated 4 out of 5 by Rajan11 Great Location, Comfortable Stay!
Sheraton is located by the river and close to amenities. In-house dining is good. For the price one pays you'd expect a microwave oven in the rooms but, this can be requested.
May 5, 2014
Rated 4 out of 5 by Rex88 The room renovations are attractive but not practical.
The room renovations removed dressers and replaced them with three small inadequate drawers, leaving little space for one person let alone two.
May 8, 2014
Rated 5 out of 5 by Prystal Reliably welcoming
This hotel never fails to meet my expectations. The restaurants are excellent and the staff are attentive and very friendly. This is Saskatoon and friendliness and good manners define this town. This time, I was most impressed by the hotel's pillows: perfect, not overstuffed, and oh so comfortable.
March 23, 2014
Rated 4 out of 5 by Rocco123 This hotel is overpriced
This is a very nice hotel to stay at, but the cost is too high for an average family. I can get much better prices in a number of other Canadian cities.
May 4, 2014
Rated 4 out of 5 by Erickson Loved the room
I was very pleased with the room it was quiet loved it and it was spacious. The staff was great made us feel welcomed. However the only thing I need to make a fuss about is when I got the bill it wasn't my spg number so my husband work is getting the points rather than me and I paid for the room not them. So I would like that fixed if possible
February 12, 2013
Rated 5 out of 5 by Iris2 great service
We were greeted with great ewnthusiam and check-in was fast, friendly, $ painless, Check-out was also as stated above, Clean, busy , centrally located. great staff restaurant - top quality. Can't say enough about this property. LOVELY, STRESS-FREE, pool a little smal( I swim everyday ) but a nice relaxing complex, anyway. Well-maintained.
September 5, 2012
Rated 5 out of 5 by FrequentTravel11 Friendly and Helpful Staff
Downtown location is convenient with plenty of restaurants within walking distance.
Rooms are clean and comfortable.
Staff in all areas of the hotel (the doormen and front desk, housekeeping and coffee shop/restaurant servers) are friendly and helpful. Sometimes going above and beyond.
March 15, 2014