Rated 4 out of 5 by CcandiceG Not as clean as I hoped...
There were tiny bugs that look like itsy bitsy ants every where on the desks and by the wet bar in my room. I called Front Desk and a very nice staff came to my room to explain that these bugs like the Florida weather and hang out where it's moist. She reassured me they do not bite and will not be in the bed because the bed is dry. She was right, I did not get bitten and the bugs were no where near the bed, but it was still a little creepy. In addition, the carpet did not look clean, found some trash from previous guest stay, needed more vacuuming.
16 de febrero de 2013
Rated 4 out of 5 by Cintidz A nice hotel in a nice neighborhood
The reviews online suggest that this is a special place, it has an indoor hotel atrium with Florida fauna that could be anywhere in the country if you ignore the location correct rocks and plants. Close your eyes, hop on the bed and the hotel room feels like.... a hotel room. perfectly good, but not unique. do you want the comfort of a predictably clean and comfortable room then this is the place for you.
13 de febrero de 2013
Rated 4 out of 5 by Favelogo Good stay.
Good location; Great staff; Nice rooms. Good shower.
Only major (and it is major) flaw: the carpet in the room is horrible and needs replacement asap. Dirty, sticky and beyond belief that it has not been pulled out.
13 de febrero de 2013
Rated 4 out of 5 by Mendyrocks Stay on February 5, 2013
Hotel room was clean and bed comfortable.
When I checked in they failed to tell me that my room had double beds instead of a King. I booked a King bed room directly with Starwood, so this was a error on their part.They moved me bit when I arived in the room the last occupant was still their and we both were startled.
This was all happening after 11:30PM so it was uncomfortable. Shortly after it was resolved and the hotel staff member was courteous.
7 de febrero de 2013
Rated 4 out of 5 by Haydee spacious room
No hair dryer, but room service provided when requested.
28 de enero de 2013
Rated 4 out of 5 by Bandit555 Most everything great
All was good, long time to get a taxi
14 de enero de 2013
Rated 4 out of 5 by Jgirl12 Great location and large rooms
The location was perfect for all of our needs and the size of the rooms was excellent.
7 de enero de 2013
Rated 4 out of 5 by Paul928 Great location
This hotel is in a great location between Ft. Lauderdale and Boca Raton, which met our needs. Our only complaint was the breakfast buffet was sparse and not free.
23 de diciembre de 2012
Rated 4 out of 5 by daveyj27 IMproved since last visit
The room was far cleaner than my previous visit of four weeks ago.
I still had the same problem at check-in as before though where the staff did not know that my corporate booking includes complimentary breakfast and no-charge WIFI and tried to state that they must be paid for. The difference this time though was that the check in clerk actually took the time to look into it and found that I was correct and made the necessary corrections with no fuss. I wish that had happened four weeks ago but at least it happened this time.
17 de diciembre de 2012
Rated 4 out of 5 by Yany64 This Hotel is one place near all
For my businnes this hotel is a great place near of the principal Big Stores.
15 de diciembre de 2012
Rated 4 out of 5 by Redhead15 SheratonSuites Cypress Creek
Beautiful hotel with a very convenient location, staff friendly and courteous.
Usually beds are very comfortable.
14 de diciembre de 2012
Rated 4 out of 5 by Redhead15 lovely hotel, convenient location
I've stayed in this hotel before and will come back again. Front desk staff is friendly and courteous, as are the bellmen.
12 de diciembre de 2012
Rated 4 out of 5 by specialga the location is not good
hotel is right by the train tracks
4 de diciembre de 2012
Rated 4 out of 5 by calistoh Convenient Location
At check in, there was only 1 person and she was taking care of a problem on the phone, which caused a wait for check in. When she finally got to me, she was very nice.
Towels were missing from my room, but they brought them up and also called later to make sure I received them.
Very conveniently located to restaurants.
16 de noviembre de 2012
Rated 4 out of 5 by Rick55 VP US Sales
Hotel staff was ver freindly/helpful on check-in and check-out. The location is convenient and I would definately receomend this if you are a Starwood spporter as I am.
12 de noviembre de 2012
Rated 4 out of 5 by Lorie94 Great Location and spacious
The hotel is located close to the airport, shopping, and surrounding cities. The room space accommodated my husband and I well. I would definitely recommend this hotel to visitors in the Ft. Lauderdale area!
9 de noviembre de 2012
Rated 4 out of 5 by Briana479 Beauty and comfort
Awesome time so peaceful.
25 de octubre de 2012
Rated 4 out of 5 by FloridaNative Pleased with only minor issues
I was very pleased with the value of the room booking via the Isle Casino website. I was surprised that the closet did not hold extra pillows and/or blanket but the staff was very accommodating and brought them quickly and happily. I also was surprised but knew ahead of time that free wi-fi is not included (where it is in most hotels.) The deciding factor was a complimentary shuttle to the casino but unfortunately, you could not count on a schedule as it was on demand and you would have to wait for its availability. We did not use it. Fortunately, the casino is only a couple of miles away. The hotel is not new but kept clean and the rooms are large. You do have to go through the front desk for anything extra. You cannot stop housekeeping in the hall and ask them as we found out. Other than what I have mentioned, we enjoyed our stay and would stay there again.
24 de octubre de 2012
Rated 4 out of 5 by howmanytimescanyoureject Services
Excellent check in staff . Excellent room service. Horrible housekeeping. Tub not clean , multiple strands of long hair on bathroom floor , obviously from previous guest brushing hair, tissues in the shape of a flower on top of the tissue container but tissue box empty. Too many other infractions to mention. This housekeeper wins the prize for shortcuts.
18 de octubre de 2012
Rated 4 out of 5 by Graham16 Disappointed this time
I'm a member of Starwood. Proud of it!
I love staying at the Sheraton Suites Hotel
because: The room price is good; It's close to where my long-time friends are; The staff is very nice & tries hard to please the customers; The rooms are spacious; The beds are comfortable;
There's a large bathtub to soak in, etc.
I entertain my friends for meals at different hotels & restaurants while visiting Ft Laud. I seldom choose Sheraton Suites Hotel because the food is over priced for what you get.
BAD EXPERIENCE LAST FRIDAY:
I stayed overnight at the Sheraton Suites Hotel / Cypress Cypress Creek:
1. Two light bulbs were out in the
bedroom. (two different lamps)
2. One lamp in the living room
had a 3-way bulb. Only worked
one way. The other 2 switches
didn't work at all.
3. One long black hair in the bathtub.
4. Two electrical outlets didn't work.
(In bathroom & in the bar)
Had to use the hairdryer in the
bar area. Not enough lighting in
the bedroom - bulbs out.
5. Coffee maker didn't work.
(called & had it exchanged)
6. Restaurant price was outrageous!
Very pretty - although the center of the hotel could use some color with the greenery.
Food at the Sheraton Suites Hotel is average & over-priced.
Last Friday I ate breakfast downstairs
myself. I paid a whopping $22 for breakfast with the tip included. (also
included a glass of orange juice for the price of $4.50). The breakfast wasn't that special.
When I stay at Sheraton Suites, I usually
have breakfast down the street at the following places. Meals are better and half the price:
Peter Pan Diner
8 de octubre de 2012
Rated 4 out of 5 by Florida55 Rooms smelled clean...beds comfortable
My husband and I really enjoyed our stay here. This was our second visit and we were very pleased with the accommodations and hotel surroundings. The pillowtop beds were very comfortable...my husband especially liked the pillows!!.
8 de septiembre de 2012
Rated 4 out of 5 by Moody Beautiful Courtyard
I stayed there six nights.The staff were friendly and very professional. The hotel was clean and the decor was pretty. The prices were reasonable in the gift shop. The meals were yummy!!!! I will recommend this hotel to all my friends.
7 de agosto de 2012
Rated 4 out of 5 by APC46 Scenic Hotel
Hotel very scenic and pleasurable, especially in the restaurant area with the fountains and lake with fish, turtles,and other live water life.
7 de agosto de 2012
Rated 4 out of 5 by Glasper815 Hotel Leaking
I know we had TS Debby, but we had leaks on the 8th floor from the elevator to the ice machine. Alson the the Grand Cypress ballroom was leaking as well.
27 de junio de 2012
Rated 4 out of 5 by MandF Hotel more than met our expectations
Hotel front desk staff was excellent. Although we had some concerns regarding information provided in earlier reviews, we found this hotel to be clean, well maintained, spacious, convenient, and exceeded our expectations. The lobby was beautiful. Free parking was a plus. Restaurant was a little pricey. I plan on staying at this hotel on my next trip to the area.
3 de marzo de 2012
Rated 4 out of 5 by Woofer GREAT CHOICE FOR A FAMILY OR GROUP
The complex is far from the beach, but has a huge & attractive atrium with restaurant, bar & business center. The furnishings were comfortable if not luxurious and included a wet area & fridge. It was well maintained & in good condition except that the outside window, located on a common terrace, was unlocked and would not lock.
22 de febrero de 2012
Rated 4 out of 5 by joesaphine Satisfaction for my money!
Lobby, general decorum, room cleanliness, comfort of bed absolutely 10/10.
My first turnoff was the lady at the front desk, that got me towels for the Fitness room with not even a Good mourning or how was your night? I thought I was intruding on her duties and smiling has never been known to hurt anybody!!!!!
The Fitness room was too small for such a large hotel. Not enough space to do weights or a little yoga. It needed air fresheners!
Internet should be complimentary everywhere.
Calling it a Suite w/o even a spoon, knife, fork or plate is not what I expected. I like preparing my meals from the large assortments of groceries I can procure from the stores. What's wrong with eating in?
15 de febrero de 2012
Rated 4 out of 5 by Cristina612 Nice Place to stay
Location is very good. Very nice hotel, plenty of parking spaces. Would recommend. Clean room, very spacious, good location. Staff was very acommodating
12 de febrero de 2012
Rated 4 out of 5 by Nolunchguy Restaurant needs to improve
The hotel met our expectations, the room was clean and tasteful, and the ambience in the lobby was great. Our only complaint was lunch in the lobby court. After 20-25 min my wife's lunch was delivered and I was informed that the shrimp dish I had ordered was not available. Why was I not told that 20 min earlier? So I ordered another dish and waited another 15 min. Then I was charged for the shrimp dish instead of the cheaper substitute. The next day the staff at the front desk responded to my complaint and deducted the charge for my lunch and my glass of wine. I was satisfied with the response, but it should never have happened.
9 de febrero de 2012
Rated 4 out of 5 by Lightsleeper Nice Hotel, Noisy Location
This Sheraton has nice rooms, and a beautiful and well maintained pool and restaurant area. However, it has a major road on one side and train tracks on the other which makes peaceful nights challenging.
Certain members of the staff were excellent, others not so much
2 de febrero de 2012