米兰马尔彭萨机场喜来登酒店及会议中心

  • 意大利
  • 马尔彭萨
  • 马尔彭萨机场 1 号航站楼 S.S. 336,
  • 邮政编码 21010
  • 地图

客房与房价

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每房儿童数

此信息可帮助我们确定最适合举办您的派对的客房,并为您的到来做好准备。

请参阅客房条款与细则,了解有关折叠床和/或额外人员费用的信息。

注意: 在此酒店,12 岁以下客人被视为儿童。 请根据需要调整成人和儿童的数量。
请参阅客房条款与细则,了解有关折叠床和/或额外人员费用的信息。

家庭计划政策

12 岁或以下儿童在与一名付费成人共住一间客房时,可免费使用现有床位。 折叠床、儿童折叠床和婴儿床可能额外收费。

年龄要求政策

客人必须年满 18 岁并持有照片身份证方可预订客房。

Rated 3.9 out of 5 by 254 reviewers.
Rated 4 out of 5 by Nice hotel but long ways to room. The hotel is huge. It is quite nice but the cold in the corridors and halls was unpleasant. We had a room at the end of the hotel so we had to walk from elevator to the room at least more then 250 m. After long business day it was terrible to go that far. The service at the breakfast is almost perfect, the food offer is good. Rooms are clean and nice. Only two big minuses for cleanness: 1. For me as allergic person the mold on the silicone in the shower is unacceptable. 2. On the way to the room there were 2-3 buckets standing in the middle of corridor to catch water dropping from the ceiling. I think they have some massive problems with the roof at this moment. Though I think you can recommend this hotel because it is very close to the airport. March 5, 2014
Rated 3 out of 5 by Slow Check in/check out The Check in (March 17th) - check out (March 18th) procedures are very slow. The digital approach in use may save time to staff but it's very slow for customers often in a hurry More specifically, the check out (at 7.30 in the morning; I cannot remmber the name of lady) proved to be very painful becuse, apparently, the staff at Check in level, didn't properly informed the system about the free access to in room wi-fi allowed at reception desk. This result in a very ennoying discussion with the staff at check out desk. On top of this, the same staff didn't pay attention to client by keeping talking, in a non polite way, over the phone. Even if it was working related, the staff should at least, have apologised for this. I was surprised for this careless approach of the check out staff March 19, 2014
Rated 4 out of 5 by Great as an airport hotel, but not for a business or tourist destination. Fitness center very nice equipment, but extra charge for pool and sauna, even for elite members. Elevators bit annoyingly slow. Lounge ok, atmosphere not great, but good selection of snacks and breakfast. Location great for airport, but 45-60 minute drive to Milano. Check in and check out a bit slow and mot well organized in terms of one line instead of 3-4 individual lines, and no enforcement of Starwood elite check in/out. Air conditioning very bad: min setting at 21 C (about 72 F), and would not even cool room to such setting, could only get it down to 23C/74F. May 27, 2013
Rated 5 out of 5 by Europe Vacation The hotel is right Inside the airport, very easy to find. The staffs were very professionals and friendly. They were very responsive to your needs. Upon checking, the front desk employee recognized me as a platinum and treated me accordingly. I love this hotel and definitely will return. April 14, 2014
Rated 5 out of 5 by New high-water mark for Sheraton SPG I travel extensively on business and stay primarily at SPG hotels. This hotel sets new standards for Sheraton room cleanliness, spaciousness and guest service. The SPG rooms are cavernous (perhaps 100m2). Less than 2 years old, the hotel is at the heart of the Malpensa airport, and the train terminal is directly off the hotel lobby, yet impossibly quiet. There is a direct train to Milan's city center, only 15 Euro return (33 min each way), excellent and effortless. Service from David and Giulia at the desk were exemplary and gracious. I'm looking forward to returning. July 3, 2013
Rated 5 out of 5 by Expect Junior Suite Upgrades for Plats Booked a BRG rate that was dirt cheap but yet they accorded me with a jr. suite upgrade upon check-in. Very nice folks here and the lounge can make you so full! Only thing I don't quite get (and this after staying in their deluxe suite last November) and their jr. suite is that there is no privacy at all when taking a shower...hmmmm....Thank goodness it was only me travelling this time around :) April 3, 2014
Rated 5 out of 5 by Practical and Stylish Everything a business traveler would appreciate, proximity to trains, shuttles and other transportation. Five minutes distance from arrival and departure gates. Excellent working areas with updated equipment. Not to mention the stylish and comfortable interior decor, where you can have a leisurely coffee or people watch. April 10, 2014
Rated 5 out of 5 by A surprise for an airport hotel The hotel is new and convenient. Right across the street from the airport terminal and right across from the train station for the train into Milan. We stayed there our first night to rest after the long flight. As platinum, we were upgraded to a lovely room and had a pass to the club. The club is very nice and has a tasty selection of food... the best food selection of any club we have experienced. Should one want food for the room without it being room service, there is a Carrefour right back in the terminal. I wouldn't suggest staying here for a Milan visit, however, a great place to stay when coming in or out of the MXP (Milan Malpensa) airport. Will stay in this hotel every time we fly in or out of the Milan airport. August 26, 2013
Rated 4 out of 5 by This hotel is well situated If you need to be at Malpensa Airport then this is the place to stay but dont look at some of the features that need rectification. The air conditioning in our room was never able to be set by us and 3 calls for help resulted in advice to open the window. Water only escaped from the shower waste after I pulled the whole plug out of the floor. The building is looking tired and needs maintenance now. March 30, 2014
Rated 3 out of 5 by Horrible customer service Despite trying for the better part of an hour to reach room service (well before the dinner rush), no one ever answered the phone. I then called Guest Services for assistance and was told to try to call room service again. After another half hour of trying, without success, I called Guest Services again for help. This time I was told that they would have room service call me back within the next few minutes. After no call came, I tried calling room service for another half hour and finally reached someone. Once the order was placed, the food was delivered warm (but not hot) within a half hour. And I finally got the call back from room service that was promised by Guest Services after I had my food! Customer service needs major improvement. December 13, 2013
Rated 4 out of 5 by This hotel is situated in a great spot I love the fact that this hotel is connected to the airport. AND that it is connected to the Malpensa Express which takes you to the Cardona Station in Milano in about 30 minutes. And from there you can easily get to the Duomo and the Galleria, and more. The hotel is also clean. We enjoyed our brief stay. April 6, 2014
Rated 5 out of 5 by Great stay in convenient location Great stay, beautiful hotel. Wonderful staff and service was efficient. Particular mention to Aggi in reception who was extremely helpful and kind. April 13, 2014
Rated 3 out of 5 by This location needs improvent This was not my first stay at this hotel . On this trip I stayed there for 5 days and and in this 5 days I had to change my keys 4 times and my room once. I understand if the key dose not work once, but 4 time??? And not once did any of your staff apologized, and they where even brave enough to tell me this happens all the time , and its normal? for hotel like this , this is not acceptance. I have been in your hotel before and will be there again but only because of its location, other wise I would have not stayed there , very poor customer service. March 20, 2013
Rated 4 out of 5 by Fab hotel, technologically challenged! This was my first time in the hotel, throughtout my 6 day stay i was very inpressed with the staff, the cleanliness and the room comfort. However not having complimentory internet access in the room is unaceptable nowdays! The free access given in public areas only, timed out after one hour and you have to go throguh a signing in process again. Prior to my vist i stayed in a budget brand hotel in france and received free internet access there! My Italian colleagues tell me this is normal in Italy, surely Sheraton should be leading the way! October 1, 2013
Rated 4 out of 5 by Mixed review The hotel is undoubtedly convenient given the remote location of the airport. And the club lounge and fitness centers are great. Downsides are the TV and internet, which are both subpar. The other downside is the price, which is quite high given its distance from downtown Milan. I have stayed there twice for business and will likely again for its convenience, but it is my hope the internet and TV improve. March 20, 2014
Rated 4 out of 5 by The Place to stay if you have an early plane to catch. The rooms are large and comfortable, the hotel is soundproof. If you are leaving or arriving from terminal 1 at Malpensa, you don't even have to step outside. The staff is very professional and helpful. The only low score is the food (we had room service from the full restaurant). The food is way below, and I do mean way below, the level of the hotel. It is an average standard for a low cost trattoria: basic, unimaginative and not particularly appetizing. Plan to eat somewhere else if at all possible. March 11, 2013
Rated 3 out of 5 by 3 Day Stay in Mar 2014 Hotel staff is courteous but hotel appears somewhat understaffed. Lounge is lacking in staff support. Breakfeast dishes are cold and dried out as if they were prepared the previous evening. Although lounge is open 24 hrs, there is no availability of drinks or bottled water after certain times. Long lines at time for check in and check out with limitted staff support. March 24, 2014
Rated 3 out of 5 by If you have an early morning flight, you stay here. And only here, no other hotel choice. Room placement was fine for morning flight. Desk clerks ask and place you appropriately. Smart since hotel goes on forever it seems. Very modern and if you don't like modern you will dislike this property. Housekeeping refused to give us another face/wash cloth. Only one drinking glass in bath, requested another and that they agreed to. Bed very comfortable but we kept hearing a rolling noise throughout night so rest was not what we expected. Dining room and bar very nice, but you pay for nice. September 3, 2013
Rated 2 out of 5 by Convenient Location Convenient location for an early morning flight. Excellent bedding! But disappointed when we realized we were given a disabled room with odd bathroom setup---even though we booked far in advanced. In the hotel business a room like this is considered the "leftovers" and "subpar". New to Starwood program and was underwhelmed with lack of services---ie no free WiFi in rooms; heat wouldn't turn on; electrical smelling air quality. That said, very convenient location---too bad facility is poorly designed and staff is not well trained. June 1, 2013
Rated 4 out of 5 GREAT HOTEL GREAT LOCATION NO SIGNS THOUGH THE HOTEL IS JUST PERFECT GREAT SERVICE AND GREAT LOCATIONS. THE ONLY LITTLE THING I WOULD RECCOMEND IS TO PUT SOME SIGNS FOR THE HOTEL.: THERE IS NO SIGNS WHATSOEVER OTHER THAT A "TELEPASS" EXITE THAT YOU HAVE TO FIGURE OUT TO TAKE AND THEN TURN LEFT TO GET TO THE HOTEL ENTRANCE.OTHERWISE YOU WOULD JUST DRIVE AROUND IN THE MOST CONFUSIONAL AIRPORT ENTRANCE I NTHE WORLD! MILANO MALPENSA AIRPORT ONLY GREAT THING IS YOUR SHERATON GREAT HOTEL ROOM SERVICE AND WAITRESSES IN THE "IL CANNETO" RESTAURANT WERE SUPER GOOD AND PROFESSIONAL March 24, 2013
Rated 5 out of 5 by A Wonderful Night's Rest in a Luxurious Room After a busy week in Croatia, we needed a place to recuperate before tackling Florence, so spent the night at this hotel before catching the train. The location cannot be beat for convenience to both air and rail travel: both are located adjacent to the hotel. We appreciated this after arriving on a late flight, exhausted and in need of relaxation. And so we were delighted to find in our room a bottle of champagne and arrangement of chocolates. The room amenities were plentiful and we could not have asked for anything more! August 26, 2013
Rated 5 out of 5 by Great Hotel The hotel is beautiful, comfortable, and great location for travelers. April 8, 2014
Rated 4 out of 5 by Convenient and relaxing I have stayed here a couple of times. It is really great to leave or arrive to a nice relaxing place at the airport. The rooms in the back facing away from terminal are quietest.. SPG allowed for free stay vs $200 Euro= :-) April 1, 2014
Rated 4 out of 5 by Excellent Choice to stay in Milan As I was traveling across Germany, Switzerland & Italy by car with Malpensa Airport as the point of Departure, Sheraton Malpensa is the right & best choice for all the following conveniences: returning my rental car, checking in to Sheraton, catching the Malpensa Express Train to Milan, early check in to the Airport to process my Tax Refund & flight. The room was modern & HUGE! Davide my check in reception & the Lady for my check out reception were all genuinely warm & friendly. I felt at home... Grazie mille... November 4, 2013
Rated 3 out of 5 by Only for travellers making 1 or 2 days transit in Milan The hotel is very convenient for those who are only making a day or 2 short stay in Milan since the Malpensa Express is right out of the door and will get you to city center within 35 to 40mins. Overall the facilities are quite new, but TV inside the room is very small and it was hung too high on the wall which makes it less comfy for guests. Also the TV system was reacting very slowly and unsatisfactorily. Staff are mostly nice, however, the reception also seemed understaffed because the queue is always long and when we tried to call the front desk from inside our room, the calls have never been answered. All in all, I would still recommend this hotel, but only for those who are in Milan for less than 2 days, and for those who don't expect much help from the hotel staff. February 27, 2013
Rated 1 out of 5 by Stench in the room When we arrived the hotel was in disarray due to end of a cake convention. It took us some searching to find our room. Convention workers move room signs on the floor and hotel management did not supervise and keep order in the floor. When we got to our room, we felt an smell initially we disregard it as humidity; but in the morning the stench was stronger, we took the task of finding its origin. We determine that it was the base of the matress. At check out, we complain and did not received any compensation. May 30, 2013
Rated 4 out of 5 by good for overnight in Malpensa good for overnight in Malpensa, inside the terminal, comfort and well equipied April 3, 2014
Rated 5 out of 5 by This Hotel has the best location. My first time at this beautiful hotel! Everything about this hotel is great. The staff at the front desk are amazing.Next time I'll stay longer. March 30, 2014
Rated 5 out of 5 by Great Experience at Sheraton Malpensa I booked a room at the Sheraton Malpensa for 8/30/13. Our flight arrived at the Milan Malpensa airport at around 6:45 am. Knowing that check-in was at 3:00 pm I had requested an early check-in, thinking they might let me check in around 12 noon. I went to the registration desk hoping to leave my bags with them. I was very pleasantly surprised when the reception clerk told me that my room wasn't ready, but they could have it ready by 8:00 am if I would care to wait. Talk about dramatically exceeding my expectations. The staff was friendly, courteous and went out of their way to make my stay a pleasant one. The express train into Milan is located adjacent to the hotel and is a 30 minute ride. Anyone visiting Milan should stay at the Sheraton Malpensa Hotel. It was a great experience September 1, 2013
Rated 5 out of 5 by Ms Great location, comfortable bed. Good breakfast. March 31, 2014
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