Rated 5 out of 5 by 40Lady Great stay
The location of this hotel was fantastic, walking distance to everything. The staff were very helpful and cheerful. The room was clean and comfortable. What more could you want?
February 20, 2013
Rated 5 out of 5 by Dutchmen Perfect, perfect, perfect
This hotel is a perect basis for enjoying a visit New York. Everything you need is within range and the spectaculair view of the clubroom is one of the best you can experience.
December 30, 2012
Rated 4 out of 5 by EricG1954 great location
This hotel is in a great location with access to times square, theaters, and the subway to get you to every other part of NYC. The room was clean and the staff treated us well.
August 29, 2012
Rated 5 out of 5 by culturevulture Great location, very good accommodations
The staff were all very friendly and efficient.
The only thing I would change is having at least one queen bed in the room, instead of doubles.
January 10, 2014
Rated 5 out of 5 by Crispy91 This hotel is commendable
The renovated Sheraton Times Square is a cosy, ideally located and very comfortable hotel, with the highest standards of cleanliness and excellent service. Highly recommended.
February 17, 2013
Rated 4 out of 5 by Evad123 Great location
The location of this Sheraton is great! It is just a few blocks from Times Square and right on several subway stops. Check-in was a breeze and the room was very comfortable.
September 12, 2013
Rated 4 out of 5 by Nerja45 Only the noise
THe room was great, staff helpful but apparently a class trip on our floor was the only negative. Yelling and screaming at 4:30 am. Please ask class groups to be considerate.
March 5, 2013
Rated 5 out of 5 by Mark727 Great hotel in great location
This Sheraton is a pleasure to stay in while in NYC. It has a great location and is centarl to theatres and reatauants as well as close to Times Square. The staff is helpful.
January 12, 2013
Rated 5 out of 5 by Rebey Great locatiion and amenities
Hotel has great location and knowledgeable staff. We were greeted graciously and when we needed anything was promptly responded to. Great hotel to stay at while in New York.
November 27, 2012
Rated 3 out of 5 by fg01 extremely crowded
nice hotel, good location
waited a long time for elevators
gold spg members get no real advantage since there are so many platinum members who go to this hotel
July 31, 2012
Rated 5 out of 5 by MS00 Great time at Sheraton NYC
Rebecca was awesome and found me a room that suited our needs.
Perhaps you can make sure the lights for "Sheraton" on the North side all light up.
December 30, 2013
Rated 5 out of 5 by GS90802 Always a good choice
With all the hotels in NY, I continually find this one of the best!
February 24, 2014
Rated 5 out of 5 by tonyg54 this hotel has a great location.
this hotel has a great location in new york. its kept very clean . the line for check in was very long and the room size was very small for the price.
December 23, 2013
Rated 4 out of 5 by Domhotel Very convenient.
Billing needs work. I was charged for something called Link@sheraton.cafe that I never used and despite a phone call and two e-mails nothing has been done to correct this.
June 20, 2013
Rated 5 out of 5 by dr64 great location
SPG club had great views from the 44th floor. Staff in the breakfast area were wonderful, helpful and after 2 days recognized us and made us feel very welcome and at home.
April 12, 2013
Rated 5 out of 5 by Rider3 Great Location and Staff
I was welcomed to the hotel by Christian at the Preferred desk. He had honored my request for rooms close together. Couldn't have asked for abetter location!
December 4, 2013
Rated 5 out of 5 by wayneb123 Sheraton Towers New York
I fly to New York several times a month for business and pleasure. I ALWAYS stay at the Sheraton Towers. It is close to everything I do and the staff is great.
May 31, 2013
Rated 4 out of 5 by Me223 Check out takes too long!
The Gold & Platinum lane should be for Gold & Platinum members. It seems like every time I go to check out, I'm waiting in a hugely ridiculous line of people checking in.
December 18, 2012
Rated 5 out of 5 by padb24 Great Registration
We were met by a professional, friendly woman named Joy! What a joy she was. She was a great first impression. Room was very clean and new. Great experience all around!
October 31, 2012
Rated 3 out of 5 by ssgron met my expectations
this hotel met my expectations . rooms were clean and comfortable. However i find it rather odd that they charge 14.95 per day for wireless intrnet access in the rooms.
February 21, 2013
Rated 5 out of 5 by Debbers Staff
The check in staff were excellent! Made us feel very welcome.
February 23, 2014
Rated 5 out of 5 by will90 Went over Christmas.
We spent Christmas in New york and this hotel was wonderful. One of the finest i've stayed in. The workers were very helpful and friendly. We will definately be back.
March 13, 2013
Rated 3 out of 5 by NN2TRVL Comfortable room, but bathroom needs to be cleaned better
The rooms are quite big for NY, and the beds are very comfortable. The bathrooms need to be cleaned much better than they are and this seems to be a consistent issue.
January 13, 2013
Rated 5 out of 5 by Denny70 Great place to stay for a meeting in Midtown
Came from out of town to a meeting in Midtown Manhattan. The accommodations were nicely appointed, the food was excellent, and the staff was great.
December 16, 2013
Rated 5 out of 5 by bevgd This hotel was beyond expectations
location was excellant, central for all sights.
hotel staff were very friendly and helpful.
hotel room was comfortable and clean.
Facilities at hotel were very good.
July 28, 2012
Rated 4 out of 5 by MisterT1 Good Location, Good Staffs
hotel is located in a very good location.
Staffs are all excellent and Friendly.
Never had any problem for the 15 years or so of my stay at this hotel time to time.
October 27, 2012
Rated 4 out of 5 by Jpurpu Sheraton Times Square
Rooms seem newly renovated. High rooms on the Northside of the building have a partial view of Central Park. Excellent gym!
January 18, 2014
Rated 2 out of 5 by ToyFair14 Poor customer service
They tried to fix my TV for 5 straight days and never did fix it.
February 21, 2014
Rated 5 out of 5 by bomo great hotel in nyc
the greatest hotel in nyc
March 5, 2014
Rated 2 out of 5 by JDNJ don't stay here
the rooms are too small. there are too many rooms. the staff are overwhelmed by the volume of people they are servicing. some were even rude enough to demand tips.
February 20, 2013