Rated 4 out of 5 by toes2thnose42 Nice Hotel
Other than not having AC working in my room, the stay was great. I am a Gold Member and have always been able to use the preferred memeber lounge but was told I could not at this location. I'm not sure why.
29 de octubre de 2013
Rated 4 out of 5 by CathywithaCee Enjoyed our stay
Beautiful view from our room of the city & pool. Room was clean, quiet & the beds comfy. Liked that the sliding glass door opened for fresh air. The staff was very nice. Free bottled water in the room! My husband walked down to the gym. He said it has a lot of great equipment. Grounds clean & beautiful.
Parking for Disneyland & their shuttle bus across the street!
We'll stay again! :-)
28 de octubre de 2013
Rated 4 out of 5 by THawkins Great hotel
The room was clean and well appointed. All staff members were very courteous and ready to help with any needs. It was unfortunate that the main dinner restaurant was closed as we were very much looking forward to some BBQ. The poolside bar staff were great, but the drinks are horribly overpriced, which is the only reason why I knocked a star off the rating and why we only ordered 1 drink. Also, the location is fantastic for Disneyland.
28 de octubre de 2013
Rated 4 out of 5 by Jessie67 Nice accomodations, but too many fees
I did enjoy the room and all of the amenities, but was disappointed with the fees that where were added to the bill.
25 de octubre de 2013
Rated 4 out of 5 by Brad88 Mold in room
There was mold around the HVAC register in the main portion of the room and the bathroom had mold along the ceiling. I believe they need better airflow. This was not a big deal to me; but I realize some guests may not be happy with this kind of stuff because of the fear of toxic mold. Other than that, the room was very clean and comfortable.
25 de octubre de 2013
Rated 4 out of 5 by traveler791 Hotel Features
The hotel was in a good location. The in room refrigerator and coffeemaker was a nice feature. The added breakfast and cocktail hour was GREAT!! My only disappointment was I requested early check-in of 2 PM. Freddy our check-in clerk said he would call us because it was not ready. I checked back several times & it was not ready. He never called us. finally I asked at 3:45 and was given a room.
17 de octubre de 2013
Rated 4 out of 5 by bk91 Anaheim Sheraton
Nice hotel, club level amenities and staff responsive and friendly; close to Disney and convention center.
13 de octubre de 2013
Rated 4 out of 5 by FezFez Definitely the SPG hotel of choice at Disneyland
I was not here to visit Disneyland but rather was attending a work conference. I was not disappointed with this hotel. My only letdown was being checked into a room with a "lean and smoke" balcony (I don't smoke) rather than a "sit and enjoy the view" balcony which I noticed most rooms featured. Other than that, I was pleasantly surprised by this hotel in the heart of tourist land. :)
13 de octubre de 2013
Rated 4 out of 5 by Robin830 Hotel Staff
The Front Desk agent was very helpful.
24 de septiembre de 2013
Rated 4 out of 5 by McGyver Stunning Performance
Both Naz and Roy at the Lounge are extreme in their insistence they remember our names and address us the same. Helpful, friendly courteous. It is like family when we visit. the front desk and maids asking if there is anything they can do to make our stay more memorable. Tops in our mind. The management should feel fortunate they have such high caliber of employees.
23 de septiembre de 2013
Rated 4 out of 5 by morenod666 great stay
great staff, outstanding at always having my room ready not matter what time i get there.
16 de septiembre de 2013
Rated 4 out of 5 by DIsappointedinAnaheim Stay Here
There are two Sheraton hotels in Anaheim. This one and a filthy one. Do yourself a favor and stay here. We didn't and tried the other one first. We eventually ended up here as the other hotel was so dirty. The staff at this hotel were very accommodating and looked after us when we arrived. It was clean, and you can see the Disney fireworks from your balcony.
25 de agosto de 2013
Rated 4 out of 5 by Stacydhh Problem with SPG communication with hotel
My son and I traveled to Disneyland with a friend and her son. She is disabled and when booking the room through SPG I spoke to the agent about specific needs. The agent aid she had noted all our needs and the Sheraton Park would receive the information. When we arrived, we learned that this property did not even have the ability to meet our request. While the desk agent worked very hard to find us the best possible options and even checked with the other local Sheraton to accommodate us, we still ended up with a compromise that impacted my disabled friend. So while the hotel itself was well maintained and the staff did what they could to accommodate us. The communication of the SPG staff was disappointing because they did not tell me this hotel could not meet our needs and the hotel staff who received our reservations should have seem the notes in the system and communicated with us in advance to let us know our needs could not be met. While I am normally very happy with my Sheraton experience, this trip was disappointing.
18 de agosto de 2013
Rated 4 out of 5 Had a great stay with bad room service
Aside from the outdated design, compared to some of the other hotels around, this hotel is wonderful. The only thing that came as a shock was the room service.
We had ordered room service at 9 pm. (Nothing spectactular, just a salad and some nachos). when we received our food at 11pm (two hours later) the nachos were warm at best; the dressing in the salad tasted old, almost sour; and we were overcharged by 30 dollars...
This was a display of absurd service. However, after walking down to the front, it was apparent the employee cared much more than the room service team. Speaking with him, he listened, was attentive and ended up company the meal we didn't actually eat. This was a nice gesture, Yet in summary, this whole experience sheds light on a huge opportunity for the hotel: Room Service.
16 de agosto de 2013
Rated 4 out of 5 by ambrose1 Sheraton Anaheim
Hotel has great access, amenities, and overall atmosphere. It serves its purpose well.
12 de agosto de 2013
Rated 4 out of 5 by Lizabeth Convenient Location, But No Wifi Access
I enjoyed my stay at this hotel, which was convenient walking distance from the Anaheim Convention Center where I was attending Vidcon. Also walked to Disneyland for a day trip. I made use of the shop / breakfast restaurant located on the premises, which was great to have. The staff was friendly, and the facilities were very nice. I especially appreciated the free bottled water which was replenished daily. The one negative was that I was unable to get internet access. Apparently it was only free in the lobby, not in the rooms, and when I tried to get access I was unable to log in. The staff was not able to resolve this issue, and I was forced to go over to the convention center for internet access.
10 de agosto de 2013
Rated 4 out of 5 by Vicdon4 Vidcon Event
Hotel is in close proximity to Convention Center and Disneyland has all the amenities needed for either a business or family stay
6 de agosto de 2013
Rated 4 out of 5 by K2013 Overall a good stay
I find it hard to believe that you have to pay for internet access anywhere this day of age!
22 de julio de 2013
Rated 4 out of 5 by csb31 Needed New Room
Upon checking in I got to my room to realize that it was filled with cigarette smoke from the room next door, I went back to the front desk to get my room switched and without hesitation the gentleman took care of my request. Everything worked out and I had a great stay. The new room was nice, overlooked the firework display of Disneyland and all was well.
15 de julio de 2013
Rated 4 out of 5 by Tim1234567 Great hotel
Great hotel and staff! Loved the pool and the pool bar. Staff in the SPG club room was great as well. I reccomend the club package.
1 de julio de 2013
Rated 4 out of 5 by BMijo Cowboy resturaunt fails
So overall experience was fantastic as always. I was very sad to say that whatever that cowboy food joint is attached to the hotel os named it needs to be renamed Ghost Town. And that's what I felt I was when I arrived for dinner. I was immediately seated as there seemed to be enty of open tables and I thought, how fortunate. I soon discovered why...I sat for approx 20 minutes and not a soul ever came to ask me for a drink, an order...nothing! So I walked out and again...like a ghost, not a word. That was Wednesday 6/26 at 6pm. Be sure this place is staffed before you waste your time visiting this ghost town. Had a better time in the Haunted House next door
28 de junio de 2013
Rated 4 out of 5 by Lat25 A resort feel...
Very nice, clean, great pool area, rooms have great views. We had a good time and stay at this hotel, my opinion it has a resort feel to it; which is great when on vacation, the location is great to restaurants and all Disney land parks...
We were disappointed with there parking fees, we have stayed at many other hotels that do not have these fees... Being that the car is expensive as it is with limited shuttle access plus the parking rate for every night was a bit to much.. The other issue we did encounter was our last day when I called for check out time we were told 3 times that it was at 11:00 when all our emails clearly state 12:00, we did not make it an issue because we chose not to but this was clearly a misunderstanding...
26 de junio de 2013
Rated 4 out of 5 by Meli Great choice
I initially booked a hotel across the street from Disneyland and later decided on the Sheraton. What a great choice! My family visiting from OH & TN enjoyed the hotel very much. I requested a view of Disneyland for the fireworks and wasn't disappointed. Great room and loved that there was Starbucks coffee. Will definitely choose this hotel again.
24 de junio de 2013
Rated 4 out of 5 by jnutt45 Good stay for Disneyland
Good hotel very close to Disneyland. Sheraton needs to provide a free shuttle to Disneyland!
23 de junio de 2013
Rated 4 out of 5 by mommyof2toddlers first meeting set everything
For the duration of our stay everything was good EXCEPT the lady that helped me when I first checked in. It was myself and my two toddlers checking in at 8pm (after a fun day at disneyland). A forced Hello and a rude and sour face was all I got the entire time. And when asked about Valet and self Park (I did valet park when we arrived), she reply with one word answer. No help, no comments, no concern if we were okay or need anything else. ..With that kind of attitude why bother. I maybe new SPG member but my husband is a long time member and the only reason why I signed up is because his in the service and I sometime need to book a room for myself and our kids while his away. And if this is how we get treated while his away then why do I even bother!!! She ruined my night!!!
20 de junio de 2013
Rated 4 out of 5 by Maui20 Family friendly hotel
Overall hotel is perfect, only complaint is the pool is too cold. Stayed before and same issue, was hoping it had been fixed but unfortunately not.
17 de junio de 2013
Rated 4 out of 5 by SPGMember84 Great View Pool/City
Concierge and Guest Services were very kind and accommodating, elevators a little slow during high volume periods. Overall I recommend this stay for family or business, comfy nights!
13 de junio de 2013
Rated 4 out of 5 by CanuckTraveler More than accomadating
The location is great and the facilities are just what you need. Gym is good and fireworks from the balcony are a nice surprise.
10 de junio de 2013
Rated 4 out of 5 by smdemasi Good weekender
Good facility location and not as kid dominated vs other Disney locations. Little frustrated w/ the "shuttle" to SNA, didn't think it was going to be such a cattle call.
10 de junio de 2013
Rated 4 out of 5 by nickname Great location for Disneyland
The best part of the hotel is it's 10 mins away from Disneyland. Most everything else is was good Sheraton standards. The room AC thermostat didn't operate and I was told there is only one temperature setting (which was too warm for me) for the entire building and no way to control the temperature in your rooms
31 de mayo de 2013