Rated 5 out of 5 by Washington2013 Absolutely a wonderful experience
We were there over Christmas and spent a great deal of time in the various hotel restaurants and facilities and as much as both my husband and I travel this has to be one of he most helpful,warm and gracious staff we have experienced.
Most certainly would return to this hotel
December 29, 2013
Rated 5 out of 5 by JACKO10 A great hotel in an ideal part of the city
I just stayed on night... the rooms and facilities were good.
The roof bar has excellent views of the city but as you would expect very expensive 13 euros for a large beer!
It is only a 10 euro taxi ride from the airport and the same again to the bars enjoyed by the locals..
March 18, 2013
Rated 5 out of 5 by Bingodog Best Sheraton I've stayed at
The Sheraton Lisboa is one of the most modern and best designed Sheraton hotels in Europe. I stayed in an executive suite (SPG platinum upgrade) on the 24th floor which was really beautifully designed, with a wonderful living room/work space and bedroom and a great view on the city. The room was also perfectly sound proof.
All the staff at the hotel were very helpful, smiling, always ready to assist and help.
The Spa has a large sauna, a steam room and a very stylish jacuzzi/pool. Entrance to the spa is complimentary for SPG platinum guests.
There is also a relax room with 4 beds and another quiet room to cool down. The gym is perfectly appointed and very spacious as well. The outdoor pool looked very nice, too.
The club lounge provides drinks and snacks during the day and more substantial hors d’oeuvres in the evening, and a very good breakfast in the morning, with several hot and cold choices.
The breakfast in the main restaurant is also very good. And the view from the panorama bar at the top is breathtaking.
February 26, 2014
Rated 4 out of 5 by Stany Just about good enough
Considering 1 night free and 3 others discounted due to SPG points, I can't complain at price. However having to pay €12 just to use the pool is just plain cheeky.
July 14, 2014
Rated 5 out of 5 by Susie0573 Expectations exceeded!!!!
My husband and I have a wonderful time at the hotel, the staff exceeded our expectations, they had a very nice welcoming surprise for us, the room was lovely, clean, the bed was very comfortable, the view was spectacular from our room and the location soo convenience.
May 30, 2013
Rated 4 out of 5 by VolkerFromDUS Great to combine business and pleasure
Coming back after a few years it is still the great hotel at a very good location in the middle between offices, downtown and shopping areas. I love the Spa and the restaurant with great view.
June 28, 2014
Rated 3 out of 5 by lambie Disappointment
telephone did not work, blinds in bathroom did not work and 2 requests to fix, payment for wifi, payment for access to swimming pool at Gold status staying on Club Floor! Staff attitude very good, views from 24 and 25/F stunning but some trek to old town.
September 24, 2013
Rated 4 out of 5 by Rich3 This hotel has great features
Very convinient to visit the several places in Lisbon.
August 1, 2014
Rated 5 out of 5 by LEVI Staff at this hotel
The staff at this hotel are the nicest, friendly and most obliging.
The front entrance staff named RUI was soooooooo helpful in making us comfortable and guiding us to a country where we did not know the lauguage.
We loved the hotel and the country.
April 28, 2013
Rated 4 out of 5 by ruijorge64 This hotel has a great location
This hotel is my first choice when I am in Lisbon, due to its location, comfort and service. Some constraints during this stay was the paid Internet in the room and the high price of an extra bed for my daughter (almost 50% of the room price).
January 11, 2014
Rated 5 out of 5 by NancyMV Best of all
I have stayed in many Sheraton Hotels mainly in the U.S. and Canada but this hotel is by far THE BEST. Staff is great, the room is gorgeous and the whole experience is a 5.
June 24, 2014
Rated 2 out of 5 by Eurico62 Old room. A lot of dust.
It is a old hotel with old and outdated room furniture, carpet and TV.
The room smells old.
I am allergic and I had very bad moments due the amount of dust in the room (carpet, under furniture, etc).
It is a Sheraton only in the brand...
December 1, 2013
Rated 5 out of 5 by Anamar Lisbon
The Lisbon Sheraton hotel is a very confortable hotel, with great facilitéis, spacious rooms, and a very proffessional staff. I would strongly recomend this hotel
June 23, 2014
Rated 5 out of 5 by hash76 Nice, Clean, Reasonably priced
Got a room on the 19th floor. Recently got SPG Gold Status so I was able to take advantage of free internet. The room was big and clean. Loved the washroom. Overall a great experience and would come again.
May 13, 2013
Rated 5 out of 5 by Claudio23 great Staff
I've been with my family for holiday in Lisboa, Ms Carvalho did a great service and support me a lot. I spent great days there.
concierge gave me good reccomandation about sightseeing and place to dine.
August 26, 2013
Rated 5 out of 5 by MACH My favorite hotel
I always feel at home when I stay in this hotel
July 14, 2014
Rated 5 out of 5 by 500NightsLifetime Most wonderful staff
Front desk, bell staff, concierge, door staff... all understood customer service so well. These folks are the Japanese of Europe... Spectacular. Hotel is modern with reasonable lounge offering.
October 1, 2013
Rated 5 out of 5 by Frank79 Wonderful Hotel
I highly recommend the Sheraton Lisboa Hotel & Spa. Excellent service, very comfortable room, great location. Staff is available and responsive. We will return next time we visit Lisbon.
March 4, 2014
Rated 5 out of 5 by mim50 Great place as usual
It is always great to go back to the Sheraton Lisboa: from greeting you to room accommodation facility, top floor bar/ restaurant & fitness: really a warm and professional place to go back.
December 2, 2012
Rated 4 out of 5 by pbutter Nice features
Nice spacious hotel entrance; comfortable rooms; great work out facility; one downside is distance from main Lisbon Town center and the cute neighborhoods
May 15, 2014
Rated 5 out of 5 Excellent place to stay in Lisbon
The hotel has great location, very good views in the higher floors and very, very good attention to customer. I spent 5 nights with my wife, daughter and son. All of us were delighted.
August 2, 2013
Rated 4 out of 5 by Michael345 Great rooms
The room was spacious and comfortable. What I specifically liked was the window that could be opened and the extra chair. Also, the business area with computers and printers was nice.
October 21, 2013
Rated 4 out of 5 by Charlie76 Best Sheraton brand hotel I have ever been
Sheraton Lisbon is exceptional for being a Sheraton. Usually I expect less from this brand of your SPG group. I would compare it to my previous experiences in Westin-like hotels
July 26, 2013
Rated 4 out of 5 by ruijorge64 My preferred hotel in Lisbon
This is my preferred hotel in Lisbon, because of the location, comfort and facilities.
My suggestion: please introduce free wireless internet in the room for SPG´s.
October 16, 2012
Rated 5 out of 5 by Cyril51Reims Great moments
We have been very well received. We have benefited fully from the SPA, sky bar,... and everything was wonderful. I recommend the booking with the "club lounge".
October 23, 2013
Rated 5 out of 5 by Tyffany This hotel is great to stay
This Hotel is fabolous, good facilities, is clean and the staff is wanderfull, i will recomend to my friends and family, is a great place to stay and have fun
August 27, 2013
Rated 5 out of 5 by santri1969 Very large and well managed Sheraton
I stayed in the summer of 2008 and was upgraded with excellent SPG platinum benefits to a suite, good staff and service, overall very good choice in Lisbon.
June 16, 2013
Rated 5 out of 5 by Dax61 A "known" surprise
My first time in Sheraton Lisbon : very relaxing experience, one of the best hospitality ever.
Free Wifi in the room to be considered.
March 17, 2014
Rated 4 out of 5 by Eddy29 For practical people.
this hotel is excellent for people who surch, commodity, practic in accommations. Apart the rooms are huge and the business room very useful.
March 25, 2014
Rated 4 out of 5 by Sjapril Cost
The SPA not being included in the full cost is not a well sign of services, in addition a 5€ coffee cost is abusive.
Missing shuttle bus to the city.
April 15, 2013