Rated 4 out of 5 by nycweekender Sheraton Tribeca
great location, the staff is excellent and very accommodating.
14 de enero de 2014
Rated 4 out of 5 by SPGPlatinum111111 NYC Location Hotel
If you are looking for a great location in NYC and are willing to sacrifice space (rooms are small), this hotel is a great option.
9 de enero de 2014
Rated 4 out of 5 by DutchAdventurer Great location!
If you want to stay in Soho, stay in Sheraton Tribeca: excellent location for shopping and dining in Soho. Great public transport connection to Uptown and airports by metro and taxi. After shopping, the lounge is a nice place to relax.
30 de diciembre de 2013
Rated 4 out of 5 by Danno Good stay, great staff
Convenient to subway and to Tribeca/SoHo area. Very clean room and super comfortable bed. Staff was helpful with everything from finding me a quiet room to helping me navigate the subway system.
9 de diciembre de 2013
Rated 4 out of 5 by Lucas77 Solid hotel
This is a nice, clean hotel with good service. Although breakfast is not the best and not be made available free of charge wireless internet, it is very well located for those who want to go shopping, going out and enjoying life of Manhattan.
9 de diciembre de 2013
Rated 4 out of 5 by EricG1954 just ok
We dropped our bag off at 9:30 am and asked for early check-in. Was told to call later in the day. (was not asked about SPG membership at any of the 5 to 6 contacts with the front desk). we finally got into our room at 3:30 pm, The one bright spot was David who checked our bag in the a.m. and was polite, engaging, great attitude and treated us very well. Room was very clean and the location is a little crazy on Canal St. I understand it was a full night before we got there, but i just expect a little more from Sheratons as an SPG member- that is why you get the business. I feel that the front desk should have been a little more caring about repeat customers.
2 de diciembre de 2013
Rated 4 out of 5 by marmas Personal attention & service
The front desk and doorman were exceedingly helpful and friendly, meeting our needs with service and suggestions. We were disappointed that the restaurant was not open in the evening.
25 de noviembre de 2013
Rated 4 out of 5 by kathies Nice hotel, but gym not well stocked
I wrote about 6 months ago that i like the hotel, but there are hardly any free weights in the gym. I assume that they get stolen, but the hotel should buy new.
I visit New York 2-3 times a year and usually stay here.
Well 6 months later nothing has happened except that there are even fewer weights than during my last stay. This is really a big deal for me and I will have to stay somewhere else next time as the management have not taken any action on this problem.
4 de noviembre de 2013
Rated 4 out of 5 by brettu Perfect location
If you are looking for a trendy "cool" hotel, this isn't it. If you are looking for a nice, clean, efficient hotel that isn't very big (i.e.: crowded with long lines) that is located in the perfect spot, then this is your place.
On edge of Tribeca and Soho, with subway lines very close that can take you to the east side or west side. This place is truly situated in the perfect spot for getting around.
29 de octubre de 2013
Rated 4 out of 5 by Fabiokono Very good hotel, not so good location
Facilities are very good, staffing very attentious, location not so good, though very close to best Soho locations (metro stations not pleasant to walk around).
22 de octubre de 2013
Rated 4 out of 5 by Scottmd SPG member not at check in!
Upon arrival to the hotel there was a line of five couples checking in. All of them on the SPG line. I overheard the desk person asking if the person checking in was a SPG and they said no. This was true with them all! Why was I waiting when no one was a member except me? Please separate the lines and let us get treated well for our loyalty.
21 de octubre de 2013
Rated 4 out of 5 by FormerNYer Friendly and Helpful Staff
Everything went smoothly thanks to the help of the staff. Thank you!
18 de octubre de 2013
Rated 4 out of 5 by RICHERA1 Door man Eddie was fantastic
Eddie made it feel like home. He was awesome.
Rooms need some place to put your clothes. No drawer space is very challenging.
Bathroom was dark and we needed a bulb changed.
14 de octubre de 2013
Rated 4 out of 5 by Hazydazy14 Good experience
I stayed at the Sheraton Tribeca using my Starwood Preferred Member points for one night to celebrate a friend's bday. I found the service to be okay (nothing great) and the rooms were small and non-descript but clean. However, I was blown away by our experience with one particular staff member who made our lives easier and our trip more enjoyable the entire trip. The doorman, Eddie, was friendly and helpful and went out of his way to make my friends and I feel like we were on vacation. Thanks Eddie!!! We would come back just to see you!
13 de octubre de 2013
Rated 4 out of 5 by DavidF very comfortable
Hotel is in great shape and great spot if you need to be at this end of Manhattan. Staff was great - friendly and most accommodating. Club floor and lounge are wonderful. Terrace with views back to the north towards mid-town might be one of the best views in NYC.
12 de octubre de 2013
Rated 4 out of 5 by MsFox Convenient Hotel for NY Stay
Good hotel for a visit to NY...close to subway and very walkable to a lot of locations.
7 de octubre de 2013
Rated 4 out of 5 by jjjj24 good staff
The staff are very polite and helpful. In-room internet speed and only 3 elevators are downsides.
4 de octubre de 2013
Rated 4 out of 5 by Msayegee1 Wedding Weekend
My husband and I were referred to this Sheraton for a wedding stay. The staff, to a person, were fabulous, guiding us and advising us. Everyone was sweet and kind. The bathroom needed some touching up, but the room itself was sparkling clean. We were quite pleased by the location, the quality of the staff and the value we received for our money.
9 de septiembre de 2013
Rated 4 out of 5 by AM220 Great Customer Service
After a work event, the customer service team had a fruit plate waiting for me in my room. It was over and above any expectation I had and was appreciated. The rooms were comfortable, but there was some street noise. Valet was great to work with. Overall I would recommend.
5 de septiembre de 2013
Rated 4 out of 5 by HR325 good
When I checked in, I had submitted a tax exempt form. Yet when I got the bill it still had taxes on it. I am running around trying to get this fixed, but there is no e-mail on the bill I can correspond with and the phone number just gets me to some answering machine
3 de septiembre de 2013
Rated 4 out of 5 by Christoph Great downtown location and views
Location and views from the excellent club lounge are unbeatable. The roof top club lounge is amazing. The hotel is well managed and staff is friendly and competent. Great breakfast in club lounge, too. The room was small and the storage space for clothes was ridiculous...welcome to Manhattan!
5 de agosto de 2013
Rated 4 out of 5 by kathies Good central hotel for business travellers
I usually stay here when I visit New York because it is near my office and the rooms are surprisingly quiet considering the location. The staff are always friendly and helpful and the hotel has a decent gym.
The last time I visited, there were not enough dumbbells in the gym. I guess people have been stealing them, but I would expect the gym to replace them anyway.
28 de julio de 2013
Rated 4 out of 5 by Muto Review
The breakfast was excellent. In my room (510) I smelt smoke from somebody else. There is no big Sheraton sign on the top of the building. So it was not so easy to find back the way to the hotel.
13 de julio de 2013
Rated 4 out of 5 by AdrianTravel An overall good experience
Staffs are warm and welcoming, rooms are clean and it earns its 4 star title. There's a couple of issues that I've encountered, however, makes me a bit frustrated during my stay. I was told by one technical support through a phone call that I need to pay 10 dollars for every single device I connected to the Internet. I was like, you have to be kidding me, it's a 4 star hotel, and I pay 200 per night, I've never had such experience in any hotel that Internet fee is charged based on the number of devices. Anyway, at check out, the lady at the front desk told me that I only need to pay 10 per room for 24 hours of Internet usage. So, again, back to the point that it's all about different individuals, and I still have no clue why the heck the technical guy tried to rip me off. In addition, they didn't recognize me as an SPG gold member, which is a bit weird too, cuz apparently I am.
8 de julio de 2013
Rated 4 out of 5 by MCN1107 Good location
Good hotel in good location
6 de junio de 2013
Rated 4 out of 5 by merzad hotel location
Well located. Good value, friendly staff
30 de mayo de 2013
Rated 4 out of 5 The staff was wonderful
First I want to acknowledge a star employee Jessica in the club lounge in the am. She is absolutely a Gem! Enjoyed seeing her and chatting with her in am. The parking is expensive !!!! The bedding makes a lot of noise but its comfortable. The employees were very kind. I had a great visit!
27 de mayo de 2013
Rated 4 out of 5 by CChan247 Great Location
I travel often to New York to attend hearings at the courthouses. This is my favorite place to stay because it is walking distance to most of the courthouses, and it is close to all the shopping in Soho, Chinatown, and Little Italy. Also, very close to several subway stations. This is a very conveniently located hotel.
This is by no means as fancy as the W or the Westin, but it has everything one would need. I recommend staying on the Club Floor if rates are decent because it includes Free Breakfast, Free Hor d'oeuvres, Free water, and Free Internet Access. Also, there is a roof top area with a great view of the city where guests with club access can sit and relax throughout the day/evening.
11 de mayo de 2013
Rated 4 out of 5 by bern19 Comfortable and reasonably priced
The room was spacious for the price in NYC. We have stayed at significantly more expensive hotels in the city with much smaller rooms for the cost. Hotel was clean, and service good.
4 de abril de 2013
Rated 4 out of 5 by Greene My favorite venue in NY
Sheraton Tribeca is my favourite venue when stay in New York! Away from touristic area.
Regarding the staff it differs a lot from one employee to the other, therefore I am always careful to ask something at reception when I recognize that the friendly and open assistants are in service. Some of the them makes you feels at home, other ones treat you as you are anonimous and not a guest of the hotel for weeks.
4 de abril de 2013