Rated 4 out of 5 thanks for a nice stay!
Great location, friendly and helpful staff, clean and very confortable beds.
29 de septiembre de 2012
Rated 4 out of 5 by Ruth20 Good over all value for the dollar
Good over all value for the dollar.
14 de septiembre de 2012
Rated 4 out of 5 by bella12 terrific location
I was very happy with the stay, services, and facilities. The SPG chain is my priority when I travel.
14 de septiembre de 2012
Rated 4 out of 5 by mr48065 Services are lacking
completely surprised that guests of an establishment of this caliber are made to pay for computer and internet..especially considering the high rate of nightly stay. Also no shuttle service, again truly disappointing. The fact that there was no pool, was yet another disappointment.
5 de septiembre de 2012
Rated 4 out of 5 by edenmeta Not 100% positive
We stayed for two nights in room 4111. The room was spacious and clean. The kingsize bed was very good. The staff was friendly and helpful. The check-in was very efficient. The location is perfect, just one block away from the piers. And from me no complaints about the price of the parking, I knew upfront that the prices are high in San Francisco.
But I'm not 100% positive. There are some points to improve. The atmosphere on the 4th floor felt a bit cheap, like a motel. The bathroom was extremely small. The toilet was sized for a kid and not for an adult. And the walls seem to be from paper. You can easily here the people in the room next to you.
30 de agosto de 2012
Rated 4 out of 5 by NVShip This hotel is located in the perfect location near the wharf!
Great staff and location! Very clean.
27 de agosto de 2012
Rated 4 out of 5 by bjjones05 Lighting
We found it annoying that the bathroom and the wash room were on the same light switch even though they are different rooms. This made it impossible for someone to turn on the light in the middle of the night without waking everyone up.
26 de agosto de 2012
Rated 4 out of 5 by Cliff67 Vacation in San Francisco
We stayed for 5 days at your hotel and it met all but two of our expectations. The first was we have become quite accustomed to having Wi-Fi provided as part of the room package and not have what I call a rather steep price charged as an extra fee. Second, your breakfast that was included with our AAA package was the worst I have encountered in many years of travel. If I had paid the 25 dollars that you were charging I would have been extremely upset.
21 de agosto de 2012
Rated 4 out of 5 by Joerobbub Great Family Vacation
We were recommended to this hotel by SPG. The hotel was in an excellent location. It was convenient to all of the attractions in the city. The concierge was very knowledgeable and helpful recommending places to eat or visit. The hotel could use some updating, but the rooms were very clean.
21 de agosto de 2012
Rated 4 out of 5 by Patsy13 Ideal location
Since we always want to be near the water, staying at this Sheraton was ideal. The staff were most personable and very helpful whenever we needed guidance or a recommendation. The small size of the bathroom which could not accommodate a towel rack was a surprise but for only three days it was a minor bother. Unfortunately, we left a pair of shoes behind. When we called lost and found the next day, no shoes had been turned in. That was a real disappointment.
21 de agosto de 2012
Rated 4 out of 5 by RMC3 ELEVATOR PROBLEMS
GREAT LOCATION BUT ELEVATORS WERE TERRIBLE. GUEST SERVICES WERE NOT VERY HELPFUL. NO CLUB LEVEL LOUNGE
15 de agosto de 2012
Rated 4 out of 5 by Roy99 Room Facing Road !
Room 2602 is facing the road and it is very nosy (cars travelling sound) even in the middle of the night ! I guess may need more 'sound' insulation to prevent this issue !
15 de agosto de 2012
Rated 4 out of 5 by Evelyn87 A bit disappointed
The 1st disappointment was when we found out there's no jacuzzi. The bathrooms are very small and leaves very little room in the shower. Staff is not very friendly. The housekeeper "cleaned" our room and didn't even pick up the scattered newspaper from the floor. I'd say all you're paying is the convenience of the location.
14 de agosto de 2012
Rated 4 out of 5 by CafeFiendCalif5 Excellent Location
Overall, a pleasant stay in the City by the Bay. This hotel was conveniently located to Fisherman's Wharf, buses, cable cars, shops, and restaurants.
We were on the 4th floor of building 5, facing Powell Street, with views of the Muni bus yard directly across the street, the Pier 39 Garage parking structure, Oakland Bay Bridge, Coit Tower, and the Transamerica Pyramid. Some street noise can be heard throughout the day, from early morning until everyone settles-in for the evening. However, we were able to sleep through the night without any problems.
Facilities and rooms appear to be completely remodeled recently (within last couple of years?). The room itself was very comfortable, with a nice seating area, desk with chair/lamp/phone, plus a chest of drawers with a flat-screen TV on it. The headboards have reading-lamps, which is great for late night reading without disturbing other sleepers in the room.
The bathroom could be improved, as they located the shower/tub and toilet in a small separate room behind a door, while the sink and tiny closet are in the narrow hallway just outside that door, near the room entry.
Without moving the toiletry tray to the towel shelf below the sink, there was very little usable counter-space in the sink area.
The narrow closet opposite the sink contains a room-safe on the floor, and two pull-out bars to hang clothes-hangers on. Hanging on the wall behind both pull-out bars, are the iron and ironing board, all of which limits the space you have to hang your clothes. With two people, we could maybe hang 1 or 2 days worth of clothing changes.
The Business Center had 3 computer work-stations set-up with telephones/pens/small notepads, with a shared fax and a color printer. Fees are charged by the minute for internet access, and by the page for printing and faxing. However, you can access a special page with airlines links, to check-in and print your boarding passes, for free.
This hotel has below-ground parking, both valet and self-service, and for a fee. The only negative issue of our stay occurred upon checking-out, when we discovered charges for parking our entire stay, when we had only parked for the first night. This issue was immediately resolved to our satisfaction, by the wonderful front-desk staff.
Overall, I would return to this hotel again, and would highly recommend staying at this location.
12 de agosto de 2012
Rated 4 out of 5 by Bridgnoe Great location!
This is a great location for seeing the sites in San Francisco!
12 de agosto de 2012
Rated 4 out of 5 by Renee50 Great location!
Everyone was helpful especially concierge! I love the outdoor fire pits. It would be nice if they have free Internet access at least for Starwood guests and a room with better view if u r Starwood guest.
10 de agosto de 2012
Rated 4 out of 5 by Nick8611 Great Location
Great location! One block from Fisherman's Wharf. Was expecting Hotel to be nicer and rooms to be bigger for being a Sheraton and for the price.
8 de agosto de 2012
Rated 4 out of 5 by Henny Disappointed
I have been accumulating my miles for a special event for many years.. It finally came time to use my miles. I requested something special or something to recognize that it was a honeymoon for my granddauhter. They promised me they will take care of the situation and will do something ,they noted it in the reservations. Absolutely nothing was done, no congratulations, no wine, no sign nothing. Just a grouchy lady checking them in at 3:00 am because their flight was delayed. I am disappointed with SPG.
5 de agosto de 2012
Rated 4 out of 5 by Pblac69 Great Location & facility
My wife and I enjoyed this hotel. We were provided great hospitality and services
31 de julio de 2012
Rated 4 out of 5 by Travis76 Fishermans Wharf Sheraton
Overall good experience, although the cost of parking the vehicle is the most that I have ever paid in my frequent travels around the country. Room was clean, but bathroom was extremely small and not updated. Staff was very friendly, particularly the concierge.
1 de julio de 2012
Rated 4 out of 5 by bobbilee Convenient and Comfortable
Great location and staff very friendly and very helpful with dining, maps and help with scheduling tours. Service and people in Cafe excellent also. Close to Wharf and hop off/off buses. Checked in early and only one first floor room available that early. Asked if would be quiet and she truthfully said no. Check in clerk called housekeeping and told them to clean another room facing a courtyard that would be quiet. Bed was very comfortable and rooms clean. Lobby is noisy and always busy and so is area but it is worth the convenience to be so close to activities. Enjoyed outside fire pit lounge areas.
Rooms are smaller than we are used to but definitely had a great stay.
20 de junio de 2012
Rated 4 out of 5 by J123456789 No Club Lounge
I just stayed at the hotel for the Anniversary of the Golden Gate Bridge and was very dissapointed to find out the hotel has no Club Lounge. And the "breakfast" offered as Platinum Amenity would have been a "boxed breakfast" and not a "sit-down breakfast". Happily the emberassed front desk member warned me about this when I made my decission.
31 de mayo de 2012
Rated 4 out of 5 Over all....a good experience
As with many big cities, the food was extremely expensive. The hotel breakfast buffet was $24.95. No thanks.
8 de marzo de 2012
Rated 4 out of 5 by RUCookie Good Rooms in a Great San Fran Location
This was my second time at the hotel... and it was everything I remembered it to be - cute, easy to find, easy to navigate to and from tourist sites, and loud, busy, not very business friendly. I highly recommend this place if you are looking for ease of use. You are close to the Wharf and its aquarium and sea lions, the ferry to Alcatraz, Ghirardelli Square, the trolley and Columbus Ave (a walk to Little Italy and China Town.
If you are looking for a quiet place for work - this is not your place. There seems to be little buffer between the halls and the rooms... you can hear kids running and screaming. Once you get past the noise, your sleep is helped by that Sheraton Sweet Sleeper Bed (ahhhh, awesome).
Rooms are spacious enough. There is no frequent stayer lounge (and although you get a breakfast coupon, you do not get as many as your stay length). Parking is very expensive ($45), so if you are traveling for fun - ditch the weekly rental and rent from the hotel when you want to do a day trip. If you are staying for work, be prepared for the cost. The hotel's location is just off the Embarcadero, so it is easy to get on and off the interstate.
Staff is helpful with directions and recommendations . . . for the poor business sap with a small amount of time to enjoy the city - they pointed out a few good recommendations!
21 de febrero de 2012
Rated 4 out of 5 by OpinionOnEverything Nice Wharf Escape
Thomas, the Concierge, was grand! Helped with full day - from breakfast to dinner and spots in between. Even though quite busy (weekend & football game), they were very helpful & friendly.
Arrived late on Fri and first night was only OK, but they kindly called Sat to upgrade me to a grand room in recognition of my Starwood status.
Martini was good, but servers did bicker.
2 de febrero de 2012
Rated 4 out of 5 by MarkSanDiego Great Price, Prime Location
The hotel is located just a couple of blocks from Fishermans Wharf and is a nice place to stay. It is by far no resort but it meets the needs for what you need. The parking is very expensive but you can shop around and find parking at half the price just two blocks away.
18 de enero de 2012
Rated 4 out of 5 by Dan123 Good Location, Parking Issues
Hotel convenient, and staff was excellent.
The room was clean and comfortable.
Parking is very expensive and guest must get a 2nd validation to get out of garage. SPG should fix this. My advice, park elsewhere.
2 de enero de 2012
Rated 4 out of 5 by GIJOE87 A very pleasant stay at the Sheraton, san Franciso
I was very pleasantly surprised about the location and amenities of theSheraton Fisherman's Wharf Hotel. It was within walking distance of many restaurants, attractions and stores. The hotel itself was really nice with regards to the room, the amenities, the staff. I would definitely stay there again and would highly recommend it.
1 de enero de 2012
Rated 4 out of 5 by jojomani GReat stay!
Upon arrival, the only disappointment was the small parking structure. We received a room upgrade and the staff was very helpful.
24 de diciembre de 2011
Rated 4 out of 5 by HubTravelers Great location, nice people, but . . .
Great SPG property near Fisherman's Wharf and that tourist area of SF. Perfect if you're doing the tourist thing, like we were. Not as good if you're there for business or shopping, but SF is a small city and it's easy to get around. We got to the property well before check in time on a Saturday, and they were not only able to check us in early, they gave us a choice in rooms (top floor, external, might be a bit loud, or first floor, courtyard, quiet. We chose the former and were quite happy with the room, in general). Staff had printout of local restaurants and local street maps which were very useful.
Major annoying thing about the room, the bathroom is split with the toilet and tub in one room, sink and mirror in a separate, outer area. But the light switch is in the outer area, so if you're traveling with a someone else who needs to "go" during the night, that light is going to be illuminating the room like a beacon.
22 de octubre de 2011