Rated 4 out of 5 by NickinHK Value hotel
Hotel is largely fine. Older grand Asiana style. Rooms a bit pokey but appointed okay and clean. Breakfast quite poor and not so much quality. But you come here for the pool and the gardens. This is the best thing. And with that in mind, it makes this large hotel a good value place to put up in Bangkok.
June 10, 2013
Rated 5 out of 5 by GrantNoey Great hotel
As usual the hotel staff is outstanding and meets every possible need. The new lounge is wonderful and compared to most other lounges it actually makes you feel like you are part of a distinct club. Well done ROSH. You always have been and will be my favorite Sheraton hotel. Cheers and khob Khun krub
August 17, 2013
Rated 4 out of 5 by concorde01 best of
I use to be in this hotel about 3 times a year. The new staff have made good ameliroration, specially to the lounge, quality of food and changing every day, new barbecue around the small pool and new buffet at Giorgio's restaurant.
Staff always so kind and efficient with smile from the doorman to the GM
February 15, 2013
Rated 5 out of 5 by Razzou Improved Facilities; Good Recognition & Service
Glad I returned to this hotel after many years opting for ones in Sukumuvit. Great SPG recognition; upgraded during initial stay and upgraded again to an even larger suite on my return for just one night.
Staff very friendly and helpful; improved facilities leave little to be desired.
Will come back.
September 13, 2012
Rated 4 out of 5 by Thailandbob Great View, Great Staff, Good Visit
I have stayed at the Royal Orchid Sheraton several times and the each time it has been enjoyable. The staff is very attentive and willing to do whatever necessary to help. The location and view of the river is always a plus, and the newly refurbished rooms are bright, clean and allows you to relax.
November 24, 2012
Rated 3 out of 5 by PiedmontWalker Disappointed
This is the 3rd time I've stayed at the Royal Orchid; the first two times were great, but the 3rd was disappointing - maybe my expectations were too high.
- great location with terrific views of the Chao Praya river from every room
- staff is extremely friendly and helpful
- property is within walking distance of Chinatown
- the hotel does not support the Green Choice program
- I am a Gold SPG member and free in-room Internet access was not provided even though it is listed on the SPG website as a Gold member benefit and I specifically requested it. On two occasions when I used the public wifi on the second floor I was bitten by fleas.
- the courtesy passenger boat to the Sky Train station only leaves every half hour, whereas the other hotels provide this service every 20 minutes.
- This is a great resort-type property to relax at if you don't need to use the Sky Train very much, and you don't need in-room Internet access.
- There is a large lot of empty land across the river and next to the Millennium Hilton; it looks ready for major high rise construction, which makes me expect a lot of day time noise in the near future for both hotels, so I would not book at either property until the construction is completed.
February 3, 2014
Rated 3 out of 5 by Paula17 Hotel is ok for lesure trip
To have a holiday and when you have time hotel is ok. But when you're on business trip and with tight schedule can not recommend the hotel. Breakfast room is not good managed. Waitresses do they best but there is not enough staff to serve all customers and to get breafakst with all your wishes.
September 18, 2012
Rated 5 out of 5 by carlos40 carlos40
Very exiting place. Especially the view on the river with its enormous traffic.
January 28, 2014
Rated 5 out of 5 by Rbst Simply de best.
Really liked the service and hospitality. I would recommend to stay and enjoy with the fullest.
January 26, 2014
Rated 5 out of 5 by Hood70 Great place to stay in Bangkok
First time to Bangkok, totally happy with this hotel. I have pretty high standards and this one met them all. Clean, love people, great food, awesome NEw YEArs Eve celebration. Thank you!
January 4, 2014
Rated 5 out of 5 by Walippa Room with a view
From high above the river, this hotel allows the visitor to experience comfort and leisure whilst taking in the busy scene of hustling river traffic.
The staff are the most polite and happy people and it is a joy to think of them as our friends.
We return to this hotel time and time again.
July 1, 2013
Rated 1 out of 5 by pmillerphoto This hotel was way below SPG standards.
This hotel was way below SPG standards.
I was shocked my lack of attendance by staff.
There were dirty dishes in hall for 3 days.
I stayed at this hotel because it was a Sheraton and was very disappointed.
Questions Sheratons overall standards and will question staying at a Sheraton again.
October 28, 2012
Rated 4 out of 5 by WANG Wonderful service & Cultural hotel
Hotel staff are so kind & warm-hearted; I took the wedding shooting there and found it is a real good hotel with so beautiful view points; it found peacock in the courtyard nearby the swimming pool; finally i have to thank for the marketing department staff to coordinate my photo shooting.
April 1, 2013
Rated 5 out of 5 by Bliss My oasis
A wonderful oasis in the midst of a crazy city! The staff and service go above and beyond. Restaurants are excellent and even room service is incredible and fairly priced. Nicely appointed rooms and luxurious bedding. Treat yourself and stay at the royal orchid - you won't be disappointed.
October 20, 2012
Rated 3 out of 5 by Aunam14 Hotel needs improvement on staff
Just one ocmment I have is that the staff need a little more improvement on interpersonal skills, waiters not friendly at all -(breakfast you need to call them to get your table set up or just get a coffee). Preference to white people shows clearly. They need to be more kid friendly.
January 4, 2013
Rated 5 out of 5 by Natssant A bit outdated but Great!
A bit outdated but everything else is fine. Located just by the river, view from the room was spectucular. Restaurants were very nice, all restaurants actually!
We stayed on Christmas eve, had dinner by the river and very much enjoyed the little carol singers arranged by the hotel.
March 12, 2012
Rated 4 out of 5 by Tuga54 Location and Service Excelent
WE stayed in a club room for 5 nights in Sept. This hotel exceeded our expectations, the club staff were very good , remembering your name drinks etc, always very helpful with any queries. From check-in to check-out we felt like truly valued guests. We would return again.
September 24, 2013
Rated 5 out of 5 by Sally Been guests of this hotel for 17 years
Great location and views of the river. The staff is friendly and effcient. The food in the Thai restaurant is excellent.
The tower louge has a spectactular view especially in the evenings. The sunset and lights on the river sjould not be missed.
Staff is friendly and efficient.
June 13, 2012
Rated 5 out of 5 by ChrisAndJulie I miss the breakfast - and the friendly staff
I could not believe the friendly behaviour of all the people working at the Royal Orchid Sheraton.
On our trip we checked in for a second time because we had such a lovely stay at the first time.
And the Royal Orchid Sheraton was so courteous so we could check in very early!
August 24, 2012
Rated 3 out of 5 by Curmudgeon Great hotel spoiled by lack of cleaning
Great swimming, great food and facilities BUT our room carpet still had the detritus of its former occupants and there were holes in the bed cover. The bed under sheet had marks which suggested it had not been changed. Twice we complained to reception before action was taken
September 4, 2012
Rated 4 out of 5 by Conrad Food at the Royal Orchid Sheraton Hotel and Towers
I regret to say that the food quality in the Royal Orchid Sheraton was much lower than I expected in terms of presentation, taste, price, etc. The Spring Rolls, which I tried twice at the Lobby Bar, were particularly tasteless. Time for a drastic improvement!
October 17, 2013
Rated 4 out of 5 by Keofar This hotel has great view of the river.
Great view of the river and within a short distant to business center. Water taxi is a plus and monorail is within walking distant.
January 12, 2014
Rated 5 out of 5 by NigelH Oasis
Fantastic hotel. The staff in club lounge went out of their way to meet your every expectation, they were always polite with very attentive service. The lounge was an oasis in a vibrant city. Must praise Nimit on the front desk for his hospitality and assistance.
January 20, 2013
Rated 5 out of 5 by Svenning Everything you'll need
This is the ideal place for your expierences in Bangkok
January 22, 2014
Rated 5 out of 5 by John618 Excellent comfort and conference facilities.
Sheraton has always been one of my favourite hotel chains for regional conference and R&R events. I am always pleased to recommend the hotel, especially Sheraton Towers in Bangrak to friends and business associates. Keep up the great work, Team Sheraton!
January 27, 2013
Rated 5 out of 5 by Raven1 Great hotel & location
As an SPG member I expect a high quality of features and the Royal Orchid certainly delivers. Great location with access to key local attractions, fabulous gym and pool area, great range of bars and restaurants to suit even the most fastidious eater!
August 15, 2013
Rated 4 out of 5 by beachfan Second stay - even better than the first!
This was our second stay at the Royal Orchid and it was exceptional! Fabulous Platinum recognition, got an amazing suite with astoundingly nice views. The staff was wonderful, and there is nothing like being on the river!!
My hotel of choice in Bangkok
March 10, 2013
Rated 4 out of 5 by Vienna Sure to return again
I enjoyed my stay at the Royal Orchid Sheraton- although it was only for one night. The breakfast buffet is awesome - after a month in a country that sells no pork, it was great to have bacon and eggs again. And the tropical fruits were mouthwatering.
May 25, 2013
Rated 4 out of 5 by Uru179 This Hotel is i very good location and you really enjoy to stay there.
Very Good Hotel in the a good location. The amenities are very good. Rooms need some improvement, sofa and carpet show spots and some of the wall looks a little old. I was here 3 years a go and the rooms are remaining the same but older.
October 9, 2013
Rated 5 out of 5 by Thaddaeus Royal Orchid is a a perfect place to stay
We had a perfect time in this wunderful hotel, that is located at the Chaopraya river. The huge rooms with a wunderful view at the river are quite, there is all in, that you need. The breakfast was incredible. Five stars for Royal Orchid Sheraton!!!!
October 22, 2012