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Rated 3.8 out of 5 by 426 reviewers.
Rated 2 out of 5 Not Worth the Club Level Club level is just average rooms. The complimentary breakfest is really low quality and not worth the extra money you pay nor is the 2 complimentary drinks you receive in the evening. The bar at this hotel had great staff and the food was average. I would stay here again but I won't add any extras on its just not worth it. September 28, 2012
Rated 2 out of 5 by Facilities lack attention to detail You have the advantage and simultaneous disadvantage of being in a high traffic point. The worst rating a hotel can earn is "average". It comes from employee attention and thus, the lack of training. June 12, 2014
Rated 4 out of 5 by Love the grounds Loved the grounds, the pool, and even though the Hotel is an older establishment, it was very nice and comfortable. We enjoyed our stay very much. June 23, 2014
Rated 4 out of 5 by Nice family weekend!! We had 2 rooms and the AC didn't cool right in one of our rooms but the manager took care of us. The rooms where clean and the housekeeping did a great job during our stay. The pool area is great and they played a movie (Charlotte's Web) on Saturday night which was nice for all of the kids. Overall had an enjoyable stay! August 5, 2013
Rated 5 out of 5 by Sheraton Arlington has Great Beds This hotel is awesome, but at times the price is too high. At times, we can get a great rate such as the Payage, but the regular room rates are too high. The quality of the beds is great and we love them, but the rates should be more compatible with other hotels in the area. May 3, 2014
Rated 3 out of 5 by Convenient This hotel is centrally located in Arlington to the Ballpark and Cowboy Stadium. However, it is very expensive to eat here. Dinner is outrageously expensive, nothing on the menu for kids. Find local restaurants before your stay. Also there is no sundry store in the hotel so be sure to bring everything you might need. June 26, 2012
Rated 4 out of 5 by Staff is accommodating - great location We arrived on Friday and requested an early check-in and your supervisor, Marwan Alaref was very accommodating. He was professional and made our stay easy. June 19, 2014
Rated 3 out of 5 by Great location and facilities Room Needs Work Great Hotel Staff, Lobby, and Pool area best in area. But the room we have had last couple times needs to be cleaned better, bathroom area and all the other counter areas, door handles etc wiped down, stained couch and floors make it seem not very clean. Room Service was a little off 2 different times order wrong. July 11, 2012
Rated 3 out of 5 by Hotel needs more staff on duty Hotel needs more staff. There is only one restaurant avaialble in the hotel. There was only one server in the restaurant for dinner and cocktail lounge therefore the service was very slow an unattentive. I would think that during a conference when you have a captive audience that there would be more staff on duty. April 22, 2013
Rated 5 out of 5 by Great Hotel The Hotel was clean and the rooms were very nice. The best part of the hotel is the pool area. Big outdoor pool with wirlpool. The waterfall and fish pond were a bonus. Great Fitness area. The Pizza Hut in the lobby was great and they stayed open late for those of us that attended the concert at Cowboys Stadium. June 13, 2012
Rated 1 out of 5 by The worst six days ever This is the worst experience in a motel I have ever had. July 2, 2014
Rated 3 out of 5 by Dance weekend Staff was accomodating to our needs. Bathroom too small, bedding was great. June 30, 2014
Rated 4 out of 5 by This hotel is in a great location. This hotel is in the perfect location for Rangers Ballpark, Six Flags, great restaurants, and even Walmart. We have stayed at many different brands of hotels and this Sheraton has the most comfortable beds we have ever slept in. We love staying at this hotel and plan to stay here many more times in the future. July 11, 2012
Rated 1 out of 5 by DFW Staycation Hotel rooms are extremely outdated. They have uncomfortable beds, nightstands and chairs were built in the 60's, the bathroom ceiling was only 6'6"tall (I could touch the top when on my toes). The sink wouldn't drain. DO NOT STAY IN THIS HOTEL. Very overpriced for what they provide. Should be about $39/night. November 11, 2013
Rated 5 out of 5 by Perfect location for all attractions in Arlington We really enjoy our recent stay at the Sheraton in Arlington. We had an excellent time enjoying the pool, food, drinks and close location to Ranger Ball Park. Once we parked our car we never had to leave the parking lot again since they offer shuttle buses or trollies to all locations we were visiting... August 3, 2012
Rated 4 out of 5 by A favorite. Locale and kids pool are great July 3, 2014
Rated 3 out of 5 by Needs Improvement Made our reservation a month in advance. Our Jr Suite ended up being a handicap suite and the hotel was not full at all……disappointing. Room service could not get meals correct. The bathroom had a leak from the floor above. The arm of couch had hair on it from previous guests. April 1, 2014
Rated 4 out of 5 by Convention Stay We found the hotel was very nice, but that they were short on staff causing delays especially with the bell boys and van service. The bell boys themselves were excellent. The front check-in area staff were nice but not real efficient. I was not pleased with having to pay for the WiFi in the rooms. June 10, 2013
Rated 5 out of 5 by First class Starwood should consider giving this hotel a promotion to a higher level. Everything was first class during our six day "baseball" stay. We have stayed at Starwood properties world wide and this was one of the best. May 24, 2014
Rated 2 out of 5 by Not the best The beds are horrible not only hard made weird noise every time you moved or turned over plus it has a mattress pad that isn't tied down or attached so it wrinkled up making the bed even more uncomfortable. The air conditioner pan above the bath tub was dripping rusted water into the tub a maid should easily see this as not only is there a stain of rust on tub it drips directly on the floor mat she placed there daily plus your head when you get in or out of tub. The phone rang every few hours all night long when I called the desk was told no one was calling so I unplugged the phone another quest told me her phone was also ringing all night. When I checked out it took way too long the man working the desk was an idiot or just rude I don't know which first he gave me the bill for a phone call for the room above me then I told him I was a member of the rewards club but instead of getting my membership he wanted to sign me up for a new account. I stayed in his hotel in the past but never again. June 10, 2013
Rated 3 out of 5 by This hotel needs updating The hotel seems to be a bit outdated. The walls need a new coat of paint and the room decor needs updating. The shower was stained and there was hardly any room in the bathroom to move around. The marketplace needs healthier food options to make it easy when you are on the go. March 17, 2014
Rated 4 out of 5 by Really nice hotel My family and I stayed at this hotel when we went to Arlington to visit Six Flags and Hurricane Harbor. We really enjoyed the hotel. The rooms were really nice and clean. My girls really enjoyed the pool and the movies at night. We are already planning another trip to visit this hotel again. August 8, 2012
Rated 3 out of 5 by Would not recommend this hotel for leisure or family stay Booked our room 2 months ahead of time and when we checked in we were given a handicap room. We were told we had to pay 12.95 extra for WIFI, which was very disappointing since we paid 149.00 for the room. When we went to get a coke from the left! Will probably not stay at this hotel again. October 21, 2013
Rated 4 out of 5 by Great Location Checking in was a nightmare, but the hotel was very nice. I was not recognized as a SPG Gold member or received the benefits that come with that. Great location for the Ballpark of Arlington and Cowboy Stadium. Walking distance to both. Pool was unbelievable. Great fitness center as well. September 7, 2012
Rated 3 out of 5 by This hotel had some issues. The air conditioning was not working properly in the room or the ballrooms where our conference was held. Set the room air on 66 just to make it comfortable enough to sleep. Internet was up and down all 3 days we were there. Bathrooms in ballroom area were not maintained with necessities. April 19, 2013
Rated 2 out of 5 by Poor p.r. Not pleased. I made a four day reservation for the final four and was told of a three day minimum which was fine. I had to leave one day early an was told I had to pay for four days. I made this through Amex platinum and plan to challeng the fourth day charge. April 9, 2014
Rated 4 out of 5 by Good stay I brought 17 people with me for this stay. I knew it would go ok and everyone would be happy June 20, 2014
Rated 1 out of 5 Dirty room, rude staff I checked in to a room that was musty and VERY dirty (bathroom had toothpaste all over the counter, bed was literally dusty). The staff did nothing to help or accommodate me, and in fact, were incredibly rude. Will NOT be staying here again and would definitely NOT recommend it. February 5, 2014
Rated 5 out of 5 by I really loved the location! This hotel is not only beautiful and comfortable, it is in a fantastic location! We came to see a Dallas Cowboy game and were able to walk over to the stadium. It is also in walking distance of Ranger Stadium and Six Flags. Great hotel and awesome location. We can't wait to go back! December 26, 2012
Rated 4 out of 5 by Nice hotel I had a double queen room and the room was a little tight, but ok. The pool is huge but the whole pool is shallow, not good for older kids who were bored with it after a few minutes. Gym was very nice with new equipment. Onsite restaurant food was good but service was pretty slow. August 28, 2012
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