Sheraton Garden Grove - Anaheim South Hotel

  • 12221 Harbor Boulevard
  • Garden Grove,
  • California
  • 92840
  • United States
  • Map

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This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests must be 18 years or older with photo identification to reserve a room.

Rated 3.7 out of 5 by 401 reviewers.
Rated 5 out of 5 by Great hotel! Great room and service! Will use the hotel again next time in the area! July 5, 2014
Rated 5 out of 5 by Easy, Convenient, Fair Price It's clean, and convenient. Nothing to fault so we stay here every time we're in the Anaheim area June 30, 2014
Rated 1 out of 5 by MY VIEWPOINT ON THIS FACILITY Whereas the Restaurant staff seemed trained and eager to please, the front desk was exactly the opposite. On the last day (Saturday) we finally had 1 person on the FRONT DESK who seemed like he deserved to be there. I think you folk should look at HR a little more seriously. August 7, 2013
Rated 5 out of 5 by The beds are super comfortable! We have stayed at this hotel several times over the past three years. We stay 3 or 4 nights at a time and the service, comfort and cleanliness has been consistently excellent! The staff is especially helpful and kind!! May 18, 2014
Rated 5 out of 5 by This hotel has an excellent location from Disneyland (close)/ Comfortable The hotel's location from Disneyland was excellent, the rooms were very comfortable, the shuttle was great, the staff at check in made you feel welcomed, and the room service for food was excellent! Will stay there everytime we go to Disneyland. The pool and spa were great! September 18, 2012
Rated 3 out of 5 by Didn't meet my expectations Room could have been cleaner, Internet was bad. Kept going off. Room was a very nice size.. June 27, 2014
Rated 3 out of 5 by Anaheim Convention Could not work because the WIFI signal was so week it kept dropping you off. Could not pull up spreadsheets. too slow. "Club" was not very nice. Hot water for shower took so long to get warm. Wasted sooooo much water. Crazy for a state in such a drought condition March 1, 2014
Rated 3 out of 5 by Absent Housekeeping Housekeeping was either understaffed or incompetent. Room service tray remained uncleared from the hallway outside my room for close to 24 hours, and despite leaving my room at 7:30am and returning at 1pm, no housekeeping visited my room - and this was on the Club Floor. May 26, 2012
Rated 2 out of 5 by Dirty Room The room had numerous stains on the carpet, mounds of dust in the corners on the floor (hasn't been vacuumed thoroughly in a long time) and the furniture looked like a truck ran into it. A waist of my points, wish I could get them back and use them in a different hotel. November 18, 2013
Rated 4 out of 5 by My stay experience was good. I enjoyed my stay and the staff was really helpful and pleasant. June 30, 2014
Rated 4 out of 5 by This hotel was good The hotel was clean and had very friendly staff. They were very accommodating. June 24, 2014
Rated 5 out of 5 by Very small room First time at this hotel. Arrived at 9:00 pm, left at 7:15 am. Facilities were fine, but as a PLAT member on the Club Floor, I was surprised at the small size of the room. One night was fine, but I'd get claustrophobic if I had to stay two or more nights. July 2, 2013
Rated 4 out of 5 by Nice hotel Good hotel. Friendly staff. June 30, 2014
Rated 4 out of 5 by Nice and quiet Stayed for the weekend and this hotel was nice and quiet. The staff was very friendly and accommodating. There is a Target right across the street in case you forgot something. Dining is within walking distance and you really don't need your car. December 7, 2011
Rated 4 out of 5 by Services The waste basket in the bathroom was sitting on top of the closed toilet seat. Is that nomal? The receptionist asked if I wanted my hotel bill emailed to me. I said yes and confirmed the email address. I did not receive the hotel bill via email. September 24, 2012
Rated 4 out of 5 by Very nice room and Friendly staff. As a platinum member, I was upgraded to a very nice, large room. All the staff were very friendly and helpful. The food left a bit to be desired and the Club Lounge, although very spacious and nice, did not serve any wine or other libations. October 28, 2012
Rated 5 out of 5 by Great location The hotel was clean, efficient, and the staff was very attentive. The location was excellent and within walking distance to many restaurants. The food at the hotel restaurant was sub-par, but with so many local choices you have options. August 28, 2013
Rated 4 out of 5 by Accomodations Issues I recently booked two rooms there as I was traveling with my family. This was the host hotel for the convention we were attending. I traveled with four young girls. I specifically requested adjoining rooms. I understand that these cannot be guarantted. However, I specifically called the hotel early in the morning the day we were checking in to explain we would be there late in the evening, and that my daughters were young. When we got there of course, no adjoining rooms. There were honestly some really helpful front desk clerks. Sally was completely awesome, compassioniate and understanding. However, Julio the manager, he was AWFUL. He was completely unsympathetic to my situation and walked away. He left Sally the front desk clerk to deal with me. He never came back to help her, or us for that matter. He never expressed any sympathy and just said there was nothing we could do, but we could check other area hotels. Are you kidding me?? If it wasn't for Sally, we would have been in serious trouble. But she was at least helpful, nice and understanding. April 8, 2013
Rated 4 out of 5 by the hotel is still in a good condition the room is clean and still new. However, the breakfast and food at club lounge on the 7th floor are too simple and not attractive. The breakfast main food is the same for three days I stayed there ! There is no safe box in the room. December 6, 2012
Rated 4 out of 5 by Nice, Clean Staff was friendly, room was clean. Had a little problem with housekeeping leaving enough towels for 4 people. Front desk personnel very accomodating willing to resolve towel issue quickly. Carpet was damp and sticky when we arrived. September 10, 2012
Rated 2 out of 5 by Dirty! The room is really dirty! It is the most dirty SPG hotel i ever stayed at! I saw potato chip remnants on blanket. The pillow was really dirty as well. I doubt the room was cleaned! I will never stay at this hotel any more! February 19, 2014
Rated 4 out of 5 by Convenience The hotel is conveniently located near some good restaurants, has a shuttle to Disneyland, and near shopping malls across from Target. The room is comfortable and clean and the service is good. April 20, 2014
Rated 5 out of 5 by Great hotel Convenient place to get in and out of Disney Resorts using their shuttle at a reasonable price. Staff was friendly and helpful. Room Service forgot to clean our room one day which was quickly addressed when I called front desk. August 20, 2012
Rated 3 out of 5 by Starwood members for well over 14 years We stayed for five nights. This is the FIRST time we have been refused access to the club lounge. Reason given "might run out of food, too many people already have access". NO housekeeping for two days.even after requesting. July 3, 2013
Rated 5 out of 5 by Garden Grove back on top! We've stayed at this hotel many times and this past stay was excellent. Great service from staff, the room was very clean, and the food on the Club Level was great! Kudos to the management and staff at Sheraton Garden Grove! January 11, 2013
Rated 5 out of 5 by Great staff The front desk staff are very responsive to customer requests. They do their best to serve all guests regardless how busy they get. May 27, 2014
Rated 4 out of 5 by Good hotel but extras are at a cost. Hotel is located near Disneyland Parks, shopping and restaurants. Be ready to pay for extras, in room internet, roll away, fridge, etc... Hotel has shuttle service to/from the Disneyland Parks at an extra cost of course. August 1, 2012
Rated 5 out of 5 by Great Customer Service This hotel is just a little way down the road from Disneyland and has become our preferred hotel to stay at when visiting the parks. Their customer service and rooms are far better than the other Sheraton in the area. January 6, 2014
Rated 5 out of 5 by My favorite place to stay The staff is always friendly and service with a smile. The breakfast was wonderful. This is my favorite Sheraton hotel in Anaheim. May 26, 2014
Rated 4 out of 5 by Great deal for the point value We stayed here as a one-night stop before returning home. The rooms were comfortable and clean. It's a bit further than walking distance from Disneyland but if you're not looking for that specific feature, it's great. August 26, 2012
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