Rated 5 out of 5 by Larry64 5 star Hotel
Our stay was Dec 1-8th 2011, and we did stay again in the Kai suite. The Hotel went through the upgrades our last visit in 2008. the completed upgrades were a pleasant site everything you need is in the Hotel area.
28 décembre 2011
Rated 5 out of 5 by Vicky72 An Amazing Time!!!
It was our 8th visit to Honolulu and our 2nd time staying at the Sheraton. First time being our Honeymoon 16 years ago. We bought the kids this time and I would have to say we all had an amazing time. Excellent staff, service , amenities, views and the list goes on. We would definitely come again hopefully next year. My kids loved the pool area , Baskin Robins and the beach. We had access to the 30th floor for Breakfast and it was excellent, great food and amazing view. Loved our stay with you and have been recommending to all our friends. Thank you again and hope to see you soon.
4 novembre 2011
Rated 5 out of 5 by studio253 Great location!! Club lounge for Platinum guests!!
This hotel has a great location. There is plenty to do in the area.The food here is very reasonably priced. The club lounge, with free access for Platinums, is a great way to save money on breakfasts.
22 octobre 2011
Rated 4 out of 5 by JH61 Great Vacation
For the past 10 years, I spend 2-3 weeks at the Shearton Waikiki in February. I request the same room each year wtih a beautiful view of Diamond Head. The staff is wonderful from housekeeping to the front desk team. It's a great property for relaxation and sunshine.
26 février 2014
Rated 4 out of 5 by Roger162 Great location and facilities
Overall , a very enjoyable stay in a large hotel ,with a great location close to the beach.all staff were well trained and courteous
Minor quibbles , were the lack of an evening ALaCarte restaurant, the buffet was adequate, but a hotel of that size should be capable of providing a decent restaurant, which were present in the adjacent hotels.
Also our room had no sunlight at any stage of the day
25 février 2014
Rated 4 out of 5 by JWong1016 Great Location! Friendly Staff!
My family and I visited this hotel last year and dined at the Edge bar/restaurant by the infinity pool. We absolutely fell in love with the view and the location of this hotel.
Luckily, we knew a family friend who worked for a Sheraton and hooked up a great rate for us to stay there the past 2 nights. Downside to the hotel are how small and old the rooms feel. The bed was not comfortable. The rain during the last 2 days of our stay also dampened my mood while there and caused my family and I to be stuck inside the room for majority of our stay in Waikiki. Other than that, I still love the location and facility itself. Will definitely be back again. Service at the hotel/restaurants/gift shops were superb.
19 février 2014
Rated 4 out of 5 by Usc4 Good location
Good location. Every one helpful and friendly.
18 février 2014
Rated 4 out of 5 by Terminator2014 Favorite Hotel in Waikiki
Great hotel for adults or family. Centrally located with all the usual amenities needed at a resort. The workout facilities very nice and the beach and ocean view from the pool area is spectacular.
17 février 2014
Rated 4 out of 5 by vacation14 Great location
Best part of this hotel is the location, I stayed here 15 yrs ago and this hotel was elegant and charming, now the renovations have turned it into a shopping mall and it is now just another really nice hotel with a great location. Location is the most important thing.
9 février 2014
Rated 4 out of 5 by GA64 Aloha.....the spirit of Hawaii
Great hotel in central location. Recent renovations make this great!
Staffs attention to detail ensures a great stay......Mahalo!
30 janvier 2014
Rated 4 out of 5 by Bill0508 Great experience
My wife and I just got home from vacation in Waikiki. We spent 5 days at the Sheraton and it was a good experience as usual.
28 janvier 2014
Rated 4 out of 5 by DBK808 Pro Bowl Weekend
We had a wonderful time at the Sheraton Waikiki for Pro Bowl Weekend. Prior to my arrival, I received a call from the concierge asking if there was anything she could do prior to arrival. Nice touch. On arrival the desk clerk recognized that I was not in the Preferred Guest line and she recognized that I had stayed at the hotel before and invited me to check in at her desk. Apparently the Preferred desk has moved since my last visit. Her attentiveness was most appreciated. We were upgraded to an ocean front suite and except for a bar sink that would not drain, the rest of the stay was great. The lounge staff was great as well. Thank you for a wonderful weekend. Mahalo David
28 janvier 2014
Rated 4 out of 5 by DocMOM4 the best of Waikiki
I have spent many nights on Waikiki as I have family and friends in Honolulu. This was our best time by far because with an ocean view room we were away from the sounds of the city. The infinity pool and hot-tubs were very enjoyable. The only down side was that the hotel is HUGE and the rooms small.
27 janvier 2014
Rated 4 out of 5 by PymbleVacationer Waikiki Experience
This hotel has a great location and a range of attractions. Staff were helpful, business centre facilities were useful and parking was easy. Laundry facilities are a bonus. Separate area for shuttle and tour pick-ups is very convenient.
26 janvier 2014
Rated 4 out of 5 by Cruising2012 Perfect location
The Sheraton Waikiki is in a perfect location, right in the middle of all of the action of Kalakaua Avenue. Rooms are very small and have this peculiar "feature" of having shutters on a bathroom wall. RimFire is great, but the Edge bar feels very cramped.
25 janvier 2014
Rated 4 out of 5 by LTD2014 Great Location and Friendly Staff
The Sheraton Waikiki is a beautiful hotel located on the beach and is within close proximity to shops and fine dining. However, the rooms are below average on cleanliness. During my stay, the staff was very accommodating (excellent customer service) to my needs in having to move to 3 different rooms before finding one that didn't show visible dirt on the floors, holes in the sheets, and mold in the shower. I recommend this hotel because of its excellent features and staff, but I also suggest bringing your shower shoes in case you get a room that they forgot to thoroughly clean upon your arrival.
21 janvier 2014
Rated 4 out of 5 by JeanetteL58 MY FAVOURITE DESTINATION
I have been visiting Waikiki and staying at the Sheraton Hotel at least 18 times by now over the past 20years. Sometimes twice in one year. Can't get enough of the wonderful hospitatility and happy nature of the Hawaiin people. I recommend this hotel to all my friends whenever they ask about coming to Hawaii! I am sure I have enticed a large number of Australians to come and visit your beautiful island. Much luv Jenn
14 janvier 2014
Rated 4 out of 5 by kirakira Hotel amenities
intensely disagree with resort fee. Also hotel has eliminated HD and the Golf Channel from the lineup which I find remarkable, especially in view of the $30+ per day resort fee.
13 janvier 2014
Rated 4 out of 5 by na6666 staff/mgr was great
mgr went out of her way we checked and late, left early opened gift store just to accomdate us
4 janvier 2014
Rated 4 out of 5 by lec561 Hotel right by the beach
First impression wasn't the best as our bathroom really reeked. They changed the shower curtain and cleaned the bathroom and the smell was GONE. woot! But front entrance had a stained tile which was not appealing to the eye. Even my kids complained.
Did not like the staff manning the front of Rum Fires. All I wanted were two NON-alcoholic drinks. But I was with my 3 y.o. and they refused to help me get the drink. Told me to leave my daughter in the room. Yet, it's the law states that we cannot leave a child unattended. So... I was left with NO DRINK!
29 décembre 2013
Rated 4 out of 5 by PaFam busy hotel; great location
The hotel was in the middle of everything going on in Waikiki. It had a good pool and was right on the beach with great views. Pool closed a little early and towel hut even before that. Stores inside hotel are expensive but great stores within walking distance. Staff was very friendly except restaurant at pool who left us stitting more than 15 minutes without acknowledging we were there. We ended up leaving and not eating there.
26 décembre 2013
Rated 4 out of 5 by BethT Great family vacation
Our 3rd visit to this Sheraton for family reunion with 2 young children, parents & grandparents. GreAt location & advantage of both pool & beach. Kudos to Casie Carnate, the "Fun Director", who kept our grand kids entertained at the pool! Would love it if there were some umbrellas in the main pool area. And it's time for some upgrading of the guest rooms. They're looking a little tired. Nice breakfast buffet at the Kai Market. We'll be back next year!
26 décembre 2013
Rated 4 out of 5 by VeryGoodPointsStacey View, view, view and then some more views
I had a great experience at the Sheraton Waikiki. As a platinum member I was upgraded to a huge suite. I had window with views of diamond head and the ocean. Spectacular views.
Was incredibly impressed with everything done for platinums. The welcome "gift" was amazing and probably the best welcome gift I've ever received.
The wifi is the best wifi I've ever had at a hotel. It really spoiled.
The hotel is clean, well maintained and in the heart of Waikiki.
I would highly recommend it.
22 décembre 2013
Rated 4 out of 5 by DannoR Great Hotel on an iconic beach
Hotel is a grand classic in the midst of Waikiki Beach and in the center of the shopping district. The Staff, from Bellmen, to Front Desk, to Housekeeping helped to make our short stay a pleasant one. The main floor lobby is a mix of shops and restaurants and a bank of many high speed elevators to serve the 30+ floors. One is certainly not bored in the midst of constant activity. Rooms& Lanais are spacious & bedding is comfortable. The room decor could use a little update as could the smallish lcd tv screens.
15 décembre 2013
Rated 4 out of 5 by travelerit Great Location
I have now been to every SPG hotel in Waikiki, and the Sheraton will remain as one of my top two choices.
Had some problems with housekeeping, but I wasn't expecting perfection. My advice - call ext. 27 to speak with housekeeping directly.
The location is wonderful and the facilities are top notch. Also, I really enjoyed Rumfire.
The Sheraton needs to replace Peets Coffee with a Starbucks or something else. It was the worst coffee service ever. I don't blame the Sheraton, but they should look into this problem.
Tons of other shops there too, and very convenient. I will definitely stay there again and highly recommend it for travelers that enjoy being in the heart of Waikiki.
If you have kids, they have excellent pools with slides. Also, the adult-only infinity pool is wonderful when it's not crowded. Best time to go there is first thing in the morning or late in the afternoon for an unbelievable sunset experience.
13 décembre 2013
Rated 4 out of 5 by helena13 sheraton infinite pool is nice
I hated the room and the bathroom and there were ants everywhere
10 décembre 2013
Rated 4 out of 5 by Solex Big property on prime location, but crowded and noisy
We liked the proximity to the main Waikiki beach without being in the middle of the strip or not having beach access like some other hotels who claim to be on the beach but are on the other side of the street from it. It is very busy, many, many, many japanese guests there, but it's Waikiki after all! The only downsides were twofolds: 1. it's a noisy place, even in the rooms, the sounds travels a lot and you never seem to have peace and quiet time. 2. the infinity pool is nice but limited to 16 and over, which in this size hotel is just a little too much, also we were with a toddler, napping at the time and were told to leave to go to the 'family' pool because my sleeping daughter was below the age. This was absolutely ridiculous, and woke my daughter up in the mean time. I would much rather understand a noise limit thing were if you are deemed to noisy you are out. That would certainly make me think twice about going back...
5 décembre 2013
Rated 4 out of 5 by Lcdaga10 Overnight at The Sheraton Waikiki Hotel
Staff were very friendly from the check in line to the housekeeping staff. The view of Diamond Head and the ocean from our room was AMAZING. Easy access to the beach, the pool, restaurants, shopping areas, and my favorite is the mini grocery store in the lobby.
2 décembre 2013
Rated 4 out of 5 by Khal1113 Room size
there was not enough space to put luggage in a practical space. Table by small couch is as big as a big pizza and did not accommodate laptop & a cup of coffee in the same time
1 décembre 2013
Rated 4 out of 5 by MonkeyDoodle Great location and pool
This hotel has a lot of great features, the infinity pool is amazing and our room was nice. The hotel itself seemed extremely busy, there were a lot of tour buses and tour groups around, and had a conference going on, so it was definitely full a lot. Also, small bit of feedback on one of the stores that is located in the hotel, Lawson Station, it smells horrible and the smell goes into the lobby and every time we walked passed my husband and I would remind each other to hold our breath. Also, in the store I went looking for some pharmaceuticals one day, and hardly anything was in English. I was really disappointed that the store couldn't have a better English selection since we are in America. This hotel is gorgeous with a great pool and location, however it definitely is maximizing its tour bus potential which makes it seem busy and not as friendly to the independent traveler sometimes.
25 novembre 2013