Rated 4 out of 5 by drewg it was acceptable
Hotel was as expected. Very nice that they allow pets with no additional charges. The beds leave a lot to be desired and the sheets are somewhere along the lines of 2000-3000 grit sandpaper.
December 4, 2012
Rated 4 out of 5 by cowgirlup Nice beds
They need to have a free continental breakfast. Asked for some help with the internet and was told someone would be right up, nobody ever showed up to help me out. Rooms and beds were great!
April 15, 2013
Rated 5 out of 5 by whistles get away
We have stayed here before and loved it. the same this time. The salt water pool is great! The rooms are so clean. Loved it!
August 9, 2014
Rated 3 out of 5 by NorthernNM Food and Beverage
Food and Beverage should be reviewewd and updated. Club floor has the same items day after day and then the Grill is never open in the evening and you have to eat from the bar menu.
May 8, 2014
Rated 5 out of 5 by Sandy Great Staff
Staff was very friendly and helpful. Better than most places I have stayed.
Banquet was very good, great service, and fast removal of plates etc. One of the best banquets I have attended.
February 10, 2013
Rated 4 out of 5 by Bunny poor showers
The room was great - staff was wonderful. The only problem was with the shower - if you wanted hot water, there was no water pressure. If you are OK with a cool shower, it would be fine.
March 12, 2013
Rated 3 out of 5 by Linda531 Conference food could have been better.
I was there as a speaker for the NMSRT. My bill was to be on the NMSRT and it was not, so when checking out at 6 in the am, no one to talk to to fix it, I had to pay for the room.
May 1, 2014
Rated 4 out of 5 by JudyNM Almost perfect....
Great hotel, great staff, great location, great food. Zero wireless Internet in my room although that was an included amenity. It was a deal breaker for me - will not stay there again.
February 25, 2013
Rated 4 out of 5 by TxDoc Excellent hotel
Great staff. Comfortable rooms. Convient to downtown and good shopping
August 28, 2014
Rated 4 out of 5 by hayz nice hotel
Nice and clean hotel. Friendly staff at front desk and housekeeping. Only problem we encountered was that we could hear noises from neighboring rooms on each side of us and above us.
March 4, 2013
Rated 5 out of 5 by TucsonAZ Excellent Experience at Sheraton Albuquerque Uptown
The hotel manager, the management team and the staff are wonderful. A place that makes you feel like home away from home.
August 5, 2014
Rated 3 out of 5 by TrueTexan Average but good location
This was my second stay at this location. Close to restaurants and nightlife. Average accomodations. Front desk staff didn't seem to know much about the SPG Preferred Guest Program.
October 14, 2012
Rated 2 out of 5 by Jim0311 Complete Chaos!
Check in process was rough to say the least. The hotel is "pet friendly" but barking dogs just added to the Chaos. The bathroom was kinda nasty with 20in long hairs on the floor!
March 31, 2014
Rated 3 out of 5 by Scott0912 Great location, comfortable room
The property was great, it was in a great location and the rooms were very comfortable. The front desk staff was friendly and attentive. I would stay here again on a return visit.
September 5, 2012
Rated 5 out of 5 by triska35 really nice hotel
beautiful hotel an in a great location, very clean an the staff were very helpful an nice, the only complaint was that there wasn't free wifi.
July 15, 2014
Rated 4 out of 5 by JCHRIS Good Hotel for meetings
This hotel has good facilities and accommodations for groups and meetings. food was good and the staff is friendly. It is also close to good shopping and other restaurants.
November 5, 2012
Rated 5 out of 5 by Eventsonthego Eventsonthego
It is always such a treat to stay at this property. Room was wonderful and the club lounge was perfect as was the hostess Adele. Quiet, perfectly situated and great value.
November 20, 2012
Rated 5 out of 5 by Dee444 Wonderful Stay
Enjoyed our stay. Check in was fast and employees handled everything with great customer service. Club Lounge - attendant was very attentive and offerings were excellent.
October 14, 2013
Rated 5 out of 5 by EricD Great stay
My wife and I were travelling across country with our dog. The hotel was the nicest one we visited during our trip across the southwest. Excellent. I highly recommend it.
October 9, 2012
Rated 4 out of 5 by Lamare Sheraton beds
I usually find Sheraton beds somewhat hard and don't like the duvets because they don't conform to your shape. In Albuquerque I slept like a rock. best beds in the chain.
September 27, 2013
Rated 4 out of 5 by Texas Great hotel
While I loved the hotel, the restaurant left me with a bad taste in my mouth. They forgot to turn in my breakfast order and didn't tell me until nearly 30 minutes later.
January 22, 2013
Rated 5 out of 5 by WHRjr Great end to a long day
It all begins at check in. When the staff treats you right, you know your stay will be great. A well trained and disciplined staff indicates the property is well managed
May 20, 2013
Rated 5 out of 5 by Jimmy45 Great Location in ABQ
Great hotel for business travel located in central Uptown. Close to quality restaurants and multiple upscale shopping centers.
July 19, 2014
Rated 5 out of 5 by Joni1108 awesome room with all of the accomidations i needed and the some
The room was awesome with lots of space and all of the accomodations I needed.
August 18, 2014
Rated 3 out of 5 by Orange299 Problems worked through by manager.
Great hotel - problems with cleaning, which were addressed very well by manager.
It would be great to have a full restaurant in the hotel. The bar food was excellent.
August 22, 2012
Rated 4 out of 5 by Charlie99999 Best Suite
The upgraded Jacuzzi Suite is 100% fit our needs after 9 hours driving. All rooms provide fridge for travelers who love their own foods.
July 5, 2014
Rated 4 out of 5 by CAnn20 Front Desk Staff were great!
The place was nice; clean; roomy. If we had an issue with our room. The Front Desk staff were very prompt in fixing the problem.
July 14, 2014
Rated 5 out of 5 by Sassybo Great Place
Liked everything except cool/heat register which blew directly on beds and no way to redirect air flow. (Reason for 4 stars not 5.) Otherwise great hotel
May 29, 2014
Rated 5 out of 5 by buff2lobo comfortable
People who make you feel comfortable and welcome. Management that cares. Beds that make you feel comfortable. Another pleasant stay at Sheraton ABQ Uptown
May 19, 2014
Rated 5 out of 5 by Happyprof Friendly, helpful, and comfortable
This hotel is an amazing value; it's attractive, comfortable, and the staff are all welcoming, consistently friendly, and helpful. I enthusiastically recommend it.
September 7, 2013