Rated 5 out of 5 by Robottwins69 A Resort Stay!
I want to just say I felt as if we stayed at a resort in a tropical place with a view of the pool! The staff were happy and always helpful! The front desk employee, Alma, made the best first impression! We will be back soon!
February 19, 2013
Rated 4 out of 5 by remmmos great location
This hotel is located within walking distance to Disneyland, our primary reason for using this one, and several good restaurants.
August 24, 2014
Rated 5 out of 5 by JFK45 Once again at fantastic stay
We can't say enough about this Sheraton. Veronica at the front desk was so helpful. Wonderful pool and hot tub too. Very comfy beds. Very clean. Fantastic service in club room. Thank you Sheraton will definitely be back!
September 2, 2013
Rated 4 out of 5 by AussieGlenn I enjoyed staying at this hotel
Too many cost items such as wireless internet. Should be free in room.
Good environmental room strategy with towells and bedding. The hotel should have an electricity card-key device like other cost saving hotels.
April 25, 2014
Rated 4 out of 5 by tjs99 Great stay for Disneyland trip
We stayed Oct 7th-13th for a family Disneyland trip. The hotel was clean, pool was very nice and Club Room was very good or light breakfast before Disneyland. There are many choices for food, in and around this hotel.
November 5, 2012
Rated 5 out of 5 by Staycationer025 Great location...new coffee/pastry shop
Great location - so convenient to the Parks. Only disappointment was with the third-party coffee shop. No room charge or ability to use SPG Amex. Seems like they should be swapped out with another partner. Thank you!
January 4, 2013
Rated 5 out of 5 by AuraWill Disneyland Vacation
Even though my significant other and I interacted very little with the staff, everything was still very pleasant. Looking forward to returning to the this Sheraton property and staying at other Starwood properties.
December 25, 2012
Rated 5 out of 5 by jogger99 awesome hotel and features
The hotel was a great place to experience my conference and the area. The layout of the hotel and grounds were very comfortable and inviting. The lounges and pool and restaurant's inside the complex were very nice.
September 29, 2013
Rated 5 out of 5 by JancieJ Excellent Accommodations
The rooms were lovely and large. Very, comfortable with wonderful staff at every stage of my stay. Food was very good. For those who also wish to add a visit to Disneyland, it is a short walk and easily done.
April 30, 2012
Rated 2 out of 5 by Hotelregular Expected More
There are some excellent things about this hotel...location is great, super clean - excellent housekeeping. Tony in the club lounge, very professional.
Now, for the negatives...as an SPG member who has stayed in sheratons all over North America, I expected something more. After using spg points to book three nights here, I had to pay 30 dollars a night for a Disney view...so, 90 bucks for that...as I had club lounge access already. Aren't rooms given based on number of points, brand loyalty etc.? First time I ever had to pay for room view. After prepaying the 90 bucks when I booked, the front desk supervisor was very rude when I checked in. Said I hadn't paid, room wasn't ready etc. not satisfactory. Upon checkout, my bill was another 213 dollars...for parking, Internet etc. so I paid in total 303 dollars plus used a tonne of SPF points to stay in a room I could have gotten for less on expedia. Is this the thanks I get for all of the corporate business I brought to this brand last year?? Me thinks it might be time to find a new brand to be loyal to. Wouldn't stay here again.
December 30, 2012
Rated 4 out of 5 by Starwood1 Work-out facility
Very crowded in the morning, especially on the two elliptical machines. Also could use individual mats vs. the large floor mats (the latter are kind of gross). Overall the facility was great but very crowded.
February 16, 2013
Rated 5 out of 5 by Zakku Awesome
The people there are friendly and nice.
The guy who checked my girlfriend and I in gave us a king size bed for the price of the double bed we reserved. So that is a plus. Overall, 5/5 based on my experience.
August 18, 2013
Rated 5 out of 5 by Grammie Sheraton Aneheim
This hotel was a most welcome respite from the hustle bustle of the Disneyland area. The Club Level was so welcome both in the morning and evenings. Hotel staff unfailingly helpful, friendly and professional
September 3, 2013
Rated 4 out of 5 by MickeyMom67 Anaheim Park
Good location, good pool - a decent choice for attending Disney Land and Cali Adventure. Could see fireworks from 7th floor!
August 18, 2014
Rated 4 out of 5 by toes2thnose42 Nice Hotel
Other than not having AC working in my room, the stay was great. I am a Gold Member and have always been able to use the preferred memeber lounge but was told I could not at this location. I'm not sure why.
October 29, 2013
Rated 5 out of 5 by MakingMemoriesGranny Staff is INCREDIBLE!!
The Club Lounge hostess arranged delivery of a beautiful, big slice of chocolate cake complete with a birthday candle.....My eight year old Grandson was truly treated like a king.
May 31, 2014
Rated 4 out of 5 by Cicciarelli Nice staff
Great location but the room was just okay. The tv continued to freeze and you would have to unplug it from the wall. Also the toilet kept running with water continuously. The staff was very nice though.
December 24, 2013
Rated 5 out of 5 by RMHA Thank you
Great service at the pool, bar and concierge. Thank you, excellent couple of days. The cab ride to SNA, Johnny's was terrific.
August 14, 2014
Rated 5 out of 5 by abenanc Always feel welcom
I always choose this hotel for my get aways, this time I was there not for pleaure, for an illness in the family and the staff made sure I was taking care of.
July 24, 2014
Rated 1 out of 5 by sinophile American Motel experience
None of the staff had any idea on how to meet even limited customer's expectations. They were not well trained. The executive lounge resembles a fast food outlet. All in all a typical motel experience.
April 9, 2013
Rated 5 out of 5 by NanC123 Extraordinary service and comfort
This hotel exceeded my expectations in the responsiveness and friendliness of the staff, the comfort of my room, and the accuracy and promptness of the amenities such as the wonderful room service.
December 16, 2013
Rated 4 out of 5 by happymomma Family Disneyland vacation
A short walk to Disneyland with the kids. Have the two queen bed room and brought our pak-n-play. Room was a little tight with 2 strollers, but it worked. Staff were awesome and very accomodating.
December 21, 2012
Rated 5 out of 5 by sandram NAMM Show!
Great stay. Lovely room, very comfortable. Staff was very friendly and accommodating. Close to Convention Centre and Disney attractions, Molly's restaurant was great for breakfast. Will be back!!
January 27, 2014
Rated 4 out of 5 by kat0814 Great Services
Hillary Burden, manager of guest communication was great helping with reservation needs. Great services in general all around resort.
August 5, 2014
Rated 4 out of 5 by coccosal Nice Rooms
My family and i live only about 40 minutes form Disney, but the Sheraton is a nice place to stay when we want to have a get away for a 2 day trip to Disneyland. We can walk to a from the park.
March 20, 2014
Rated 4 out of 5 by Sage37 business use
centrally located to freeways and quite places to meet within the hotel for meetings.
Wall paper separating from wall in bathroom #1111. Poor lighting in bathroom and area outside the closet.
May 8, 2013
Rated 5 out of 5 by denlmik This hotel was perfect for my needs
proximity and value were good, though I did reserve the room through Orbitz I was told I could not have my Starpoints credits. I booked with Sheraton in the expectation of having them.
May 9, 2014
Rated 5 out of 5 by readytogo Club lounge
The ladies that run the lounge were super nice, and did everything they could to make
our stay nice. The maids and men that helped
them were just great, they always had
a smile on their face.
December 8, 2013
Rated 3 out of 5 by MKAnderson Average hotel
The hotel is much further from Disneyland Resort than I thought. It's a long walk in the heat or late at night with small children.
August 4, 2014
Rated 5 out of 5 by TerriB86 Sheraton was great on everything!!
Rooms were very comfortable and the staff was excellent! We loved being on the Club Floor. Only problem we had at all was issues with the WiFi and their support through AT&T was excellent.
August 19, 2012