Sheraton Boston Hotel

  • 39 Dalton Street
  • Boston,
  • Massachusetts
  • 02199
  • United States
  • Map

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See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests must be 21 years or older with photo identification to reserve a room.

Rated 3.9 out of 5 by 753 reviewers.
Rated 5 out of 5 by Perfect way to explore Boston's Back Bay My wife and I enjoy taking our children to the Boston Sheraton. We just went for our second visit in three months. It started pouring rain, but since the Boston Sheraton is intelligently connected to the Prudential Center and other shops and restaurants, that was of no concern to us. When we saw all of the Red Sox Fan's heading off to Fenway Park, we thought of planning a third visit to experience a ball game with the kids. However, this stay we focused on relaxing and swimming. The swimming pool is clean and kid-friendly and the workout room is clean and has state-of-the-art equipment. I've traveled far and wide to grow my business, and I'm confident in sharing my opinion that this hotel is a great place to stay for business and to unwind and relax with or without the children. September 11, 2012
Rated 4 out of 5 by Good conference hotel Had a small room with a nice view, room was clean and turned down nightly, cleaning staff polite and not once in our way, every staff member had a smile for us. May 26, 2014
Rated 5 out of 5 by awesome stay I travel to Boston often and try to stay with Starwood. The Sheraton Boston is one of my favorites. My recent stay on Valentines weekend was higlighted when Chandra upgraded me to a river view club room. She was awesome. Beautiful view!!! and room. The only negative was that the bathroom was very small. This hotel never disappoints. I also judge a hotel by the fitness facility and the one here is outstanding: quality machines, large number, and nice weight room.. Look foreward to returning February 17, 2014
Rated 5 out of 5 by romance 50 View from room was excellent, room was very spacious and comfortable, hotel had all the amenities one could possibly need. May 27, 2014
Rated 4 out of 5 by I had an enjoyable stay. The staff were friendly and very helpful. The room was clean and quiet and had a terrific view. Having such easy access to restaurants and shopping was wonderful. I would have loved a microwave, refrigerator, and access to laundry facilities. May 20, 2014
Rated 4 out of 5 by little fixes would make this hotel a lot better Every time I stay at this hotel, I ask at check-in for them to email me my receipt. Every time I leave, they have failed to do this and I need to waste time in the office calling them back, asking them to email me the receipt. Simply fixing this issue would raise this hotel a lot by my standards. It doesn't seem like a big deal, but when you stay somewhere nearly every week, minor inconveniences like this add up. April 21, 2014
Rated 4 out of 5 by This Hotel is a standard of Sheraton Hotels The Sheraton Hotel is still an old shaped hotel but with fine improvement. I Think that you must modernize the lobby maintaining the old fashioned style of the conference hall. However we felt comfortable in the room. May 21, 2014
Rated 5 out of 5 by Wow We were in town for a show at Boston University and had dinner, late drinks and breakfast at the hotel. The food was good, but the staff was EXCELLENT!!! They were able to get us out the door on time for the show then handle 20 of us for after show drinks. Jimmy for dinner (I think), Henry was excellent, and the breakfast staff was superb. I am so impressed with the entire staff, well done. April 27, 2014
Rated 5 out of 5 by Great place to stay! Staying at the Sheraton Boston was a wonderful experience. It is clean, comfortable and offers all the amenities one would expect. Location is great with Fenway, great restaraunts and history within an easy walk. May 21, 2014
Rated 5 out of 5 by Another Great Stay! The Sheraton Boston is my go to hotel when I travel to Boston. We have stayed at this hotel numerous times and have always had a pleasureable experience. The staff is very friendly and accomodating - our room is very comfortable and clean and we have been very fortunate to overlook the Charles River 90% of the times we have stayed- which is wonderful to look out our window at night and see the lights of the city and over to Cambridge and also to see the sunrise. I highly recommend this property. October 1, 2013
Rated 5 out of 5 by A4M conference this was one of many conferences i've attended with A4M. Compared with the gaylord hotel-Florida, The Aria-las vegas, and the Venetion-Las vegas this was the most perfectly organized, the food was superb, the pastries for breakfast were exquisite, and the staff were, by far, more attentive and friendly!!! anything i asked for was quickly and genuinely handled with friendliness that was not fake. I applaud your excellent extablishment and staff and look forward to returning some day.Well Done!!!! September 22, 2013
Rated 4 out of 5 by Valet parking was full: Huge inconvenience The Sheraton was lovely: The room was spacious, (though it lacked a desk or table,) and the view was beautiful. Unfortunately, the valet parking was at capacity and I had to find alternate parking. Once in the alternate parking lot, it took 40 minutes to find a space and then I had to carry my luggage on a long journey through a crowded mall to reach the hotel: Time consuming and incredibly inconvenient. April 20, 2014
Rated 4 out of 5 by I Love it except ...... I love everything about this hotel - location most importantly - the size of the room - cleanliness of the room - and customer service is superb! Only downside is the elevator problem and also the bathroom - i thought the tub had a stain but its cracked in small spot also the wallpaper is peeling off . If you have access to the LOUNGE is a Big Plus - They have delicious food there and very cozy - so for those who wish to stay - I highly recommend an upgrade for lounge access - it's worth IT :) October 11, 2012
Rated 4 out of 5 by A solid, average Sheraton Hotel The room was very clean and well maintained except for staining on the wallpaper above the toilet. Additionally, I asked multiple times about receiving internet as a SPG member, and was instructed that internet would cost approx. $10 daily. I felt as far as the Sheraton line, this hotel was average and did not exceed the high expectations I have come to associate with my Sheraton experiences. Perhaps I was spoiled at other locations. April 3, 2014
Rated 5 out of 5 by Happy They were happy lived in this hotel. May 27, 2014
Rated 4 out of 5 by Great Location & Comfort This hotel is in the best location for Boston - amidst exciting Back Bay, and it provides excellent service, comfortable rooms, and responsive staff. We return to this hotel quite often - it is our first choice in the Boston area - this time we had a problem with the shower not working. A quick phone call to guest service yielded a very competent mechanic who promptly fixed the problem. My gold spg status afforded us an upgrade and late checkout, which were wonderful for New Year's weekend. January 4, 2012
Rated 5 out of 5 by incrrdible upgrade I stayed at the Sheraton Boston hotel on Boston Marathon weekend--arrived Friday night to check out on Saturday Imagine my surprise when I was upgraded to the Presidential Suite!!!! it was incredible!!!! and to have it happen on such a busy weekend with so many more important people staying was a dream!!!! Always Always Always I am treated like royalty at this hotel!!!! Thank you! April 24, 2014
Rated 5 out of 5 by Fenway Getaway We came up for a weekend to enjoy the town and visit the area around Fenway Park. We loved the location. The room was comfortable. The club room was inviting. The only disappointment was the food offerings. During "cocktail hour" in the clubroom hot food that was cold and unappetizing, no coffee in the machine (a mocha latte turned into foamy hot chocolate), and the Sunday buffet in the hotel restaurant that stopped having flames under the sternos at 11a in spite of a 12n closing time. December 16, 2013
Rated 2 out of 5 by Needs updating Convenient for conventions since it is attached to the mall/convention center but compared to other hotels at this price point, I would choose something else and walk a little. Old bathroom, tub could not hold water, clunky TV. I prefer the down or down-like bedding most other places have at this level. This bedding felt like it had cheap synthetic stuffing. The shampoo and conditioner also seem subpar. If all Sheratons are like this one, I will stay at another hotel brand in the future. November 6, 2012
Rated 5 out of 5 by Great location and facillities Located next to the Heinz Convention center and the Prudential Shops, it's a great place to stay when in Boston. Only a short walk to the Theater District and anything else Boston has to offer. The accommodations are top notch with great views and staff to match. May 11, 2014
Rated 5 out of 5 by The location of the hotel was wonderful. The check-in experience was wonderful. We were allowed to check in early. Our room had a lovely view of the Charles River. The concierge was extremely helpful. The hotel was attached to an upscale shopping center. May 15, 2014
Rated 3 out of 5 by Always lock your room door My first time staying at this hotels. Club lounge has a good view but do not expect anything good you can get except fruit & bottled water. I got upgraded to the room right below club lounge and I could hear people dragging the chairs. House keeping did not knock on the door before entering, fortunately I was dressed. I did called front desk, as well as informed them at check out. No bottled water at fitness center, but provide little cups. March 17, 2014
Rated 3 out of 5 by Overall great except for TV With the exception of a terrible TV remote and NO guide available on the TV, everything was great. Our room did have a smell of a locker room upon arrival. We had house keeping spray something on the carpet, but the smell did return a day or two into our 5 day stay. May 9, 2014
Rated 2 out of 5 by Not up to par with Sheraton name 1. heater did not work in room. 2. view was super bad, even though i paid for an upgrade. i hate to imagine what it would have been without an upgrade 3. pool, fitness area is great! 4. lounge on 29th floor is great, but rules were not clear. is it only for platinum or gold members? or everyone? or just a few? it was not clear and many guest were allowed that were not platinum members. just be consistent. April 6, 2014
Rated 3 out of 5 by Not what I anticipated The room, although clean and comfortable, was extremely small, even the doors to the room and bathroom were smaller than normal sized-doors. The view from my room was horrible. A brick wall, and below the air conditioning unit for the building behind the brick wall. Very little sunlight, or any view of Boston. The chair in the room was clearly well-worn and needed replacement. Not at all like the pictures online. Best thing was hotel being adjacent to the convention center. October 2, 2013
Rated 4 out of 5 by Comfortable The room was comfortable and clean. The front dest, although extremely busy and needing more staff, was professional and very helpful. The evening cocktail and continental breakfast on the Club Floor was disappointing in two areas. Although, wine and beer were available we prefer an evening cocktail. A professional bartender was present, but did not have the product available to her. Most hotels we find the Club floor has at a minimum hard boiled eggs and yogert in the protein in the morning and many time there are scambled eggs, smoked salmon, etc. I think cereal, fresh fruit, and pastries are inadquate these days. Even the chain motels offer a more extensive continental breakfast. Also, I would not have been so disappointed if the front dest did not say there were eggs or another hot dish besides hot oatmeal. September 8, 2013
Rated 4 out of 5 by Everything but the room was great! The lobby, the staff, all excellent! BUT, the room did NOT meet up to the standards that I read on your website! The bed was not comfortable at all. The Room was rather dated, and needed to be renovated, due to torn lamp shades, stained/dirty wallpaper in the bathroom, old furniture that was worn and tattered. It worked for our work meeting, but knowing that there is another hotel close by to the convention center I would go there in the future, unless you re-do your rooms. December 10, 2012
Rated 4 out of 5 by Expected no less from the Sheraton Arrived earlier then the listed check in time and they already had the room ready and waiting for me and my friends arrival. The room was clean, well kept and the linens were fresh. The experience in the long run was great, only a few hick ups such as the power being lost on the day of our arrival which was an issue due to my friend having to keep his medication refrigerated and one of the beds was indented in the center. March 24, 2014
Rated 5 out of 5 by Thank you :) Traveling is hard: delayed flights, room issues, unhelpful staff... not the case here. Two thumbs up to the Sheraton and their staff. A colleague and I were traveling together for a meeting. Our flight was delayed and we arrived to the hotel at 2am. When we got to our room, there was only one bed. We went down to the front desk and they fixed it immediately, with a smile. Also, at the end of our trip, we were able to find an earlier flight to return home. At 1pm on Saturday we learned we would leave that same evening, and therefore no longer needed to stay in the hotel Saturday night. 'No problem, we'll take care of you'. That is what they said at the front desk. So refreshing in today's world of 'no, sorry, there is an extra fee, cannot do it'. Again, thank you. On a different note: the location of the hotel is SUPERB, close to a variety of great restaurants on Boylston and Newbury street. April 7, 2014
Rated 4 out of 5 by Lovely but Expensive They charge $10 per night for WiFi in your room - c'mon, now, really? Every cheap hotel now has free WiFi. They charge $$$ for food, too, especially room service - $10 for a pot of coffee? C'mon, now, really? It's a lovely hotel, but I don't need that sort of lovely in the future. Everyone was pleasant, the room was nice, the food was tasty (the clam chowder in the restaurant was memorable), the Internet access worked well, the location is great. February 21, 2014
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