Rated 5 out of 5 by Elaine26 This hotel has great weddings
We had our daughters wedding at your hotel and the staff was excellent. Over 100 people stayed at the hotel that night and the rooms were clean, comfortable and pleasant, I would recommend your hotel in Atlantic City NJ to everyone.
Toms River, NJ
September 5, 2012
Rated 5 out of 5 by kino97 Impressive
SPG check in was QUICK. The room was lovely and comfortable. Quite a view. Check out was easy and efficient. Wish we were staying longer.
However, it is a shame that not ALL SPG levels can enjoy the SPG floor and Club Lounge without paying extra!
March 17, 2013
Rated 4 out of 5 by Karen158 The hotel has great features
The hotel had great features and the staff were very polite and helpful. The only problem I saw was the bathroom area. There were some rust stains in the bathtub area that did not look appealing so I didn't feel comfortable taking a shower there.
October 15, 2012
Rated 3 out of 5 by Bubs Don't come when it's busy
I was very disappointed in this hotel because the staff wasn't able to handle the fully booked hotel. As a Starwood Preferred member I was expecting my needs to be met and they were not. The room service menu states that your food will arrive in 30 minutes or less or it is complimentary. We were told our food would take 90 minutes and they wouldn't be honoring the complimentary policy because they were too busy. Isn't that why you need the policy? Also, when requesting a late checkout ,we were told the hotel was too busy and we had to wait on line for an hour just to check out. I booked this hotel because it was attached to the convention center where my daughter was competing but I will not stay there again as every restaurant had an hour wait and hotel guests do not get any special perks such as reservations etc. At one point, both the restaurant and guest services didn't even answer the phone. Everything went to voicemail. We tried to book our room for another night because we weren't able to get a late checkout and were told it was booked but my friend was able to book an extra night an hour after I asked. We both got different answers. I am not happy with my stay at Sheraton Atlantic City.
January 21, 2014
Rated 4 out of 5 by BC03 Great Weedend Stay
Great relaxing environment in a busy town, everyone from the bell man, to the front desk and beyond were "great" I travel at least 12 times a year and enjoy a friendly staff as well as a great environment and room facility...they had it all.
July 11, 2012
Rated 4 out of 5 by Bobby71 Pet policy
We thought that if you're gonna have a pet policy you should designate specific floors. Every guest shouldn't have to tolerate barking dogs throughout the night or early morning hours. Otherwise it's a nice experience with a great location.
November 26, 2012
Rated 5 out of 5 by Gefoorin Getaway for two nights
This was my first time ever staying at a Sheraton. Very impressed! From the minute I pulled up to the door I felt very welcome, great staff, enjoyed the pool very much, and the bed was very comfortable! Would definitely stay here again!
August 12, 2013
Rated 2 out of 5 by Nicky01 Great Staff at Hotel
The staff were very prompt and courteous when dealing with facilty and guest issues. While the hotel is older, it was clean and had a wonderful location to many of the attrations in ATlantic City. Easy to get to from numerous modalities.
April 8, 2013
Rated 5 out of 5 by Shea7 AN EXCELLENT TIME
I really enjoyed my stay. The beds were so comfortable, the shower spacious, and the room service was excellent. I also enjoyed the hotel pool. The location was convenient, being close to the shopping area. We're coming back in October!
July 10, 2012
Rated 4 out of 5 by Bonzi Nice Hotel, but...
Nice hotel, nice lobby, convenient to convention center, train and AC sights. Awesome water pressure in the shower.
Parking is too far away. My curtains had holes in them. Faint smell of cigarettes in the linens, like most hotels.
October 10, 2012
Rated 5 out of 5 by Aziz112 Friendly and comfortable
I stayed at this hotel several times. It is not on the boardwalk but close enough. The staff are friendly and accommodating. The rooms are clean and comfortable. Parking is expensive.
The family always enjoyed our stay here.
August 15, 2013
Rated 2 out of 5 by TTiger Kind of Crummy
Through and through old... furniture, wallpaper, decor.... And there is no fridge! No map, no help in the room. Also one of the rare hotels who wouldn't give me 1 minute of late checkout. Will definitely not stay here again.
July 15, 2013
Rated 3 out of 5 by AnIndianInUSA Avg Stay
Nothing bad to write except we did not get free 2 water bottles (minor issue) and location is good but parking across the street not great. I wish they could have built better parking facility when they built this hotel.
September 2, 2013
Rated 4 out of 5 by CVTConference great place to stay in AC
i'm not a gambler, but i do go to AC for conferences, or just a short getaway. the sheraton is perfect for me. quiet, comfortable, exceptional customer service at check-in, and only steps away from the convention center.
October 14, 2012
Rated 3 out of 5 by Crazymadre other options in Atlantic City
did not feel appreciated at this Sheraton. so many other options in Atlantic City that they should make SPG clients feel wanted. only positive is that it is the closest accommodation to the convention center.
October 4, 2013
Rated 5 out of 5 by Tamie13 Excellent Hotel and staff
This hotel is excellent all the way around from all the facilty to the design of the building.I was so impressed with the cleanliness of my room and the aminities available to me..Keep up the good work. I'll be back!
March 25, 2013
Rated 3 out of 5 by Oniki Roll the Dice
Great proximity to outlet shopping and the best place to stay if attending a conference in AC. Hop in a cab for a (very) short ride to the hot casino hotels and nightlife...this hotel is in the center of everything.
January 8, 2012
Rated 5 out of 5 by SPGMemberNJ 5 stars!
I enjoyed my stay at your hotel! It was a great value, great customer service and perfect location! I will definitely recommend this hotel to others and i look forward to staying at your property in the near future.
June 13, 2012
Rated 5 out of 5 by maureend One of the nicest hotels I stay at
We stay at this hotel every year for the function that we attend. It is one of the nicest hotels we stay at. It is always clean, and like new, great and comfortable bedding, and great location. Also easy to get to!
August 14, 2012
Rated 2 out of 5 by tony28 Disappointing experience
Compared with my other Sheraton experiences in the past, my stay at the Atlantic City Sheraton was disappointing. The staff were not as warm as other Sheraton hotels and some SPG "perks" were not offered here.
August 8, 2013
Rated 3 out of 5 by Tony22 A little below expectation
Wasn't impressed by check in person. Bearly smiled, not engaging, didnt seem genuine. Didint seem to want to go the extra mile. Maybe I've stayed here too often. Check in mediocre tone set stage for rest of stay.
October 22, 2012
Rated 5 out of 5 by jobabs Hotel Service was suberb
Great hotel, front desk registration experience was excellent.
January 14, 2014
Rated 4 out of 5 by Krzy Mrs. Krzywicki
Overall a nice stay, with the exception of the food, we used 8,000 points for the club level, and the portions were very small and very limited supplies of food. Not worth the points this visit for a club level.
April 1, 2013
Rated 5 out of 5 by debra7 Excellent Service & Friendly, Professional Staff
Hotel is great location and rooms were very clean. Excellent service and friendly, professional staff
January 2, 2014
Rated 5 out of 5 by rbrsher Great Staff
The staff was outstanding. Extremely helpful and polite. The experience was great except for one thing. The bed was very uncomfortable. I had to use a pillow to "fill" a depression in the middle of the bed.
February 14, 2013
Rated 3 out of 5 by RonPittsburgh Nice beds, but
The room was not cleaned enough. The light switch had some foreign substance on it, The bathroom was not as spotless as most of the hotels I have stayed in. The toilet did not flush the first night.
January 28, 2013
Rated 5 out of 5 by suerue Long Weekend
Sheraton Atlantic City is a great weekend getaway location. Situated in the center of town near shopping , restaurants and entertainment venues. There is no casino so its perfect for a family outing
February 11, 2013
Rated 5 out of 5 by AM11 Just what I was looking for
I called the night before and was offered a great rate, checked in & the front desk was so accommodating, loved the view from our room, thought it was very clean & comfortable, ammenities all there.
September 24, 2012
Rated 4 out of 5 by tonette convenient
if you have a conference,a very convenient hotel because its across the convention center.the walk which is the outlet is within walking distance.its further from the noise of the boardwalk.
August 26, 2012
Rated 4 out of 5 by lmceb This hotel has some good features
The pool had not been cleaned yet (full of hair....gross) but jacuzzi was great and I was disappointed when told that this facility does not honor SPG Gold members for access to club lounge.
August 22, 2012