Rated 4 out of 5 by RPH1 Customer service missed the mark
Wake up call was never executed, resulting in a cancellation of my first early appointment. Very costly. Very disappointed.
October 11, 2013
Rated 2 out of 5 by Bonnie43 Poor Service
While the hotel was lovely, the service was quite bad. Frankly, I'd rather stay at a lower end property with better service.
April 22, 2013
Rated 5 out of 5 by sandiaz excellant stay
what a great hotel--brought my family in from az before cruise had 4 rooms every thing was excellant-- would highl recommend
August 13, 2012
Rated 5 out of 5 by skykath Excellent hotel!
We stay in at least 25 Starwood hotels a year to maintain our Platinum status. This was one of the best! Great in every way!
November 21, 2012
Rated 5 out of 5 by Beate61 Staff was very knowledgeable and helpful
Enjoyed my stay, very much. Hotel staff was very helpful with questions regarding places to go and things to see. Thank YOU
January 12, 2012
Rated 5 out of 5 by phywlkr great stay
hotel was really great to stay.would tell family and friends.everything was really great.room was super.thank you so much.
March 31, 2013
Rated 4 out of 5 by jaye55 the room was great
the hotel was very nice, the restaurant and employees where great, without a doubt I would very much recommend the Hotel.
September 19, 2012
Rated 5 out of 5 by barby This hotel is located very conveniently to all our needs
Very accomodating for our needs!
The receptionist on check- in was very interested in us and met with our requirements.
December 20, 2012
Rated 4 out of 5 by YukonCornelius Great Location
Check In staff is hit and miss. Seems half the time our experience with them is perfect, the other half, well...
December 10, 2013
Rated 4 out of 5 by helmuth15 Hotel of style and comfort
The guest services were very professional as well as courteous. I enjoyed my stay with no issues.
February 2, 2014
Rated 3 out of 5 by calGal82 Bugs in bathroom
I am a Starwood Platinum member. I stayed on the 8th floor. I had ants in my bathroom sink area and along the walls
September 9, 2012
Rated 5 out of 5 by jogar1 VERY QUIET, WELL MAINTAINED AND FREINDLY.
Great experience with staff. Very freindly and ready to help.
A great place to have a quiet get away.
May 2, 2013
Rated 5 out of 5 by Susie66 This hotel is a good choice of where to stay
This hotel is beautiful. The staff is very friendly and the restaurant food was very good and reasonably priced.
January 29, 2013
Rated 5 out of 5 by DavidG53 Nice Place
Staff was friendly and helpful. Room was very clean and the suite was really nice. Great value for a great stay.
January 3, 2013
Rated 2 out of 5 by stone22 Close to airport
Good location close to the international airport but our stay was NOT up to a Sheraton/SPG standard.
January 5, 2014
Rated 5 out of 5 by Roc13 Another Pleasant Stay at The Sheraton Westshore Tampa
I am in Tampa once a month on business. I have never been let down by the Westshore Sheraton or its employees.
December 10, 2012
Rated 4 out of 5 by NOLAmom Nice large rooms
Great for families, nice beds, rooms are perfect for families, not cramped! Staff is attentitive and friendly.
November 3, 2012
Rated 5 out of 5 by melissa64 Beautiful hotel
The Hotel is absolutely beautiful, the rooms are centered around beautiful indoor palm trees and landscaping!!
May 20, 2013
Rated 3 out of 5 by sesofga I was disappointed
Upon arrival the toilet in room 645 did not work. Second day room was cleaned but no towels was left in room.
August 1, 2012
Rated 5 out of 5 Customer Service
I have been to many great hotels in my lifetime. The Staff at the Sheraton Westshore Tampa are Truly Amazing.
May 5, 2013
Rated 4 out of 5 by CAL2136 TAMPA AIRPORT SHERATON
TIMING OF REPAIRS TO ELEVATORS WAS POORLY PLANNED. REQUIRED MANAGEMENT TO OPEN DOORS IN ORDER TO USE STAIRS.
February 19, 2013
Rated 2 out of 5 by p1991 Missing iron and highway noise was unbearable.
I like the location and I like the suite style rooms, but the rooms facing the highway are unbearably loud.
September 23, 2013
Rated 4 out of 5 by MIKE MR. M J
ELEVATORS TO THE FLOORS ARE TO SLOW. BATHROOM IS EXTREMELY SMALL. LIGHTING IN SUITE IS TOO LOW, VERY POOR
February 21, 2013
Rated 4 out of 5 by joey staff was great!
The manager, Brooke was great. She really was an improvement over others who held this position in Tampa.
January 28, 2013
Rated 5 out of 5 by ReneeB Customer Service
Everyone from the front desk to the shuttle drivers were very focused on being sure all needs were met
September 17, 2013
Rated 4 out of 5 by TravelingWithKids Spacious & clean rooms, but very tiny bathroom
Upon check-in, we were warmly greeted and received our SPG gift. Check-in was very quick & efficient.
The bedroom & living room area were very spacious, more so than most other suite hotels. However, the bathroom was quite small and made it very difficult to maneuver around. Even with kids, it was difficult to fit an adult & 1 small child in the bathroom. We had difficulty closing the bathroom door with 1 person inside.
The LCD TVs and furniture seemed very new & contemporary. The room was well furnished and clean. Unfortunately, the small fridge did not work well and was not even cold. Even though we called for an engineer to check it out and turn up the thermometer, the fridge never got cold and all our food was no longer cold. Even our blue ice pack melted and could not keep our food in the cooler cool for our long drive home. Our milk & some of the food spoiled as a result.
Loved that the hotel participated in the green initative and offered $5 or 500 SPG points for requesting not to change the linens & getting the room done during your stay.
Overall, the hotel was very nice & the staff was very friendly & helpful. Would definitely stay there again next time I'm in Tampa.
May 3, 2012
Rated 3 out of 5 by jcarrad TV doesn't work and A/C is faulty
Many TV channels didn't work and the A/C did not function properly. Sinks did not drain quickly.
December 8, 2013
Rated 5 out of 5 by hessag Amazing hotel
This is beautiful and so comfortable. Thank you for a great end to vacation! Absolutely beautiful!
April 8, 2013
Rated 4 out of 5 by west270 This hotel is convenient to Tampa International Airport
The hotel was clean but the air conditioner was a bit noisy.
I would definitely stay there again.
August 13, 2012
Rated 3 out of 5 by SUM3 Good, not great Hotel
This hotel is showing its age and need updating. Staff are very courteous and respond promtly.
June 24, 2013