Rated 5 out of 5 by Megan06 Friendly Staff
This hotel has extremely friendly staff. I was impressed and would recommend this hotel to friends and family in the future.
24 janvier 2014
Rated 5 out of 5 by JSSG Excellent location for a weekend getaway.
Location is amazing. You can walk anywhere downtown. Never even had the urge to go north of Canal.
19 janvier 2014
Rated 5 out of 5 by PSquared Great hotel for the price and location
If you are planning to stay downtown, the location of this hotel is perfect. Close to numerous train lines and an easy walk to Soho.
Would definitely stay here again. Loved the free internet in the lobby (although free in the room would have been even better). The only complain I have is about the minimum amount of storage for clothes. Three small shelves were no enough for two people for four days.
27 décembre 2013
Rated 5 out of 5 by SethFromFlorida Great property even better staff...
The property is everything you would expect from Sheraton. Great beds, clean rooms, reasonable breakfast in the executive lounge. I have to say the staff here was more personable and helpful than what I have come to expect at this chain under the SPG brand. This is not a criticism of other hotels' staff, it is a compliment to the Tribeca staff. Thanks
18 décembre 2013
Rated 5 out of 5 by Kurlman A Great Stay!
From the convenient location to the useful amenities my stay at this property was great. The staff were always courteous and professional. My room was well furnished with contemporary pieces and although modest in size, very comfortable. Several great restaurants and shopping establishments were within easy walking distance. I'd certainly stay there again.
17 décembre 2013
Rated 5 out of 5 by jtw74 Cabs
Disappointed that they would not hail me a cab when requested.
16 décembre 2013
Rated 5 out of 5 by SPGLifetime1 You must stay here..
I enjoyed my recent stay at the Tribeca Sheraton. Staff was amazing, helped me in getting cab rides and dinner reservations.
In addition, I had an issue with my bill and the evening manager was prompt to fix. I am looking forward to my next stay. And if you are a runner, its very near the Hudson River bikeway/walkway-a must to run!
16 décembre 2013
Rated 5 out of 5 by suejs vastly exceeded my expectations
first, the manager, who i needed to deal with, was so helpful, so professional that he needs a special recommendation.
i found the staff i dealt with (about 8 people i was in any contact with) were across the board friendly and helpful to an extent that actually surprised me. everyone had a greeting and a smile.
the rooms were up-to-date and spotless.
this was such an unexpected and pleasant experience that i would recommend this particular sheraton without reservation
10 décembre 2013
Rated 5 out of 5 by vaca5 Great location and staff !!
The Hotel is close to everything. The area is
safe you can walk anywhere at night. The staff is very attentive to any needs you have.
This will be the Hotel we stay at from now on.
6 décembre 2013
Rated 5 out of 5 by Berry703 24 Hours in NYC
My husband, infant son and I decided at the last minute to visit New York for a Giants game. The location is convenient, the staff was friendly and helpful and the accommodations were great! The value was amazing. I would recommend to any friends who want to stay in the area.
12 novembre 2013
Rated 5 out of 5 by brynmawr Sheraton Tribeca
The hotel is great and so is the staff. It is centrally located for both my wife's and my needs and is visited by many taxi cabs for easy travel. Service makes the hotel and at this hotel the service from the time you enter the doors until the time you leave is excellent. It makes staying at the hotel like a mini vacation.
31 octobre 2013
Rated 5 out of 5 by Rhonda123 Great team.
What ever you need, this team tends to be five steps ahead of you. From the moment you arrive until your departure, you are greeted by friendly and accommodating employees. Always made to feel at home here.
31 octobre 2013
Rated 5 out of 5 by Phil33 Friendly Staff
All the staff were helpful and friendly! The room was clean and the view spectacular.
15 octobre 2013
Rated 5 out of 5 by Phil33 Great Stay! Highly recommended!
Our recent stay at the Sheraton Tribeca New York Hotel was a wonderful experience! The hotel staff demonstrated a terrific demeanor towards us as being very competent, helpful, pleasant, personable, and kind. The accommodations were very clean and welcoming. The bed in our room was extremely comfortable. We wish we had this comfort on our own mattress. The bathroom shower area was roomy, easily accessible, and nicely detailed. The view...awesome very of NYC! We also had the opportunity and pleasure to experience the 21st floor terrace. The Club was very comfortable with food and drinks and the opportunity to sit inside or outside to enjoy the ambiance of gorgeous views of the NYC skyline especially at night!
Our sincere compliments and thanks to the Hotel staff for making our first stay in NYC a memorable experience! We highly recommend the Sheraton Tribeca as a destination for staying in NYC! We will stay there again for sure!
Mike & Linda Connors, Derby, NY
15 octobre 2013
Rated 5 out of 5 by Boy4 Pleasantly surprised
It wouldn't look like it from the street, but this hotel is great and has a lot to offer. My wife and I reserved a room block for our wedding and all of our friends and family that stayed here really enjoyed it. The location may not seem like the best in town, but I wouldn't let it prevent you from booking a room here. I really enjoy hanging out in the neighborhood and there are many nearby subway options to get around.
9 octobre 2013
Rated 5 out of 5 by brynmawr brynmawr
the hotel was very clean and met all of our needs and is staffed with incredible people who truly want to assist their guests.
8 octobre 2013
Rated 5 out of 5 by Phil33 Great Hotel in NYC
Super hotel with an outstanding staff and very comfortable rooms. Great view of NYC and the Club Lounge is a great plus for SPG members.
30 septembre 2013
Rated 5 out of 5 by Lauri46 Fantastic Hotel Experience
We so enjoyed our stay at this hotel. The staff, room, view and area were fabulous. We have never had such a well informed and helpful staff experience. The accommodated our need to store bicycles so that we could enjoy some great rides on the Greenway and over the Brooklyn Bridge. The area is full of great restaurants and things to do! Soho, Little Italy and Chinatown are just a short walk away. Easy to get to the Seaports and Ground Zero. We had a gorgeous view of Midtown with the Empire State Building front and center. It was amazing. Cannot wait to return to see more of this great area! Thanks for a memorable weekend!
19 septembre 2013
Rated 5 out of 5 by Robert30 Great value
Very nice, newer property. Probably one of if not the best value in the area - above average room size at a reasonable price.
Easy walk to subway (A,C,E,N,R,1), Chinatown, Little Italy, SoHo, or the village.
Restaurant open only for breakfast, but with nearby options, this is a non-issue.
Free breakfast included with more corporate rates than other US Starwood properties.
14 septembre 2013
Rated 5 out of 5 by JCinCanalStACE The staff is awesome
Stayed here again this past weekend and the hotel staff really shines. I look forward to each and every stay.
10 septembre 2013
Rated 5 out of 5 by sek12 Excellent Experience
Updated and clean rooms, courteous staff, great location. Really couldn't think of any negatives other than my suite upgrade request didn't clear but not too surprising given it was a busy weekend.
8 septembre 2013
Rated 5 out of 5 by boother Great Hotel! Great Location!!
Great Hotel, great people, super friendly, super helpful, very clean, very comfortable sleeping, close to amazing restaurants, shopping, site seeing.. did I say great people!!!!
1 septembre 2013
Rated 5 out of 5 by nanell53 Great stay!
My family & I had an overnight stay here for a wedding in the city. We were very pleased with all aspects of this hotel, from the service of the staff to the cleanliness of the rooms. We would definitely stay here again.
18 août 2013
Rated 5 out of 5 by JDSPgh Perfect Hotel for Perfect Trip
Family trip to New York with 3 kids (10,8,4) and grandparents. This hotel and the staff could not have been any better. The location is great - easy access to subway and short walk into great neighborhoods. Every member of the staff was terrific and the hotel was clean and relatively quiet. We will be going back to NYC and definitely will stay here again.
15 août 2013
Rated 5 out of 5 by Epsilon Sheraton Club is well worth it!
We (me, my wife and our two children aged 7 and 9) stayed in a Sheraton Club room on the 22nd floor for four nights and had an incredible stay. The room was clean and quiet, and the view was incredible. Service for our room and through the front desk/concierge/valet was perfect. We had access to the Sheraton Club lounge on the 21st floor, where we ate our breakfast each morning and had hors d'oeuvres each evening, all costs included in our room rate. The food was really good, the service went above and beyond, and the view from the patio was stunning. The included wi-fi and access to the Sheraton Club lounge for free breakfasts made the extra cost for the room a great value. Thanks Sheraton! We will definitely be coming back, and recommending you to our friends and family.
12 août 2013
Rated 5 out of 5 by Reca Enjoyed my stay
Excellent service and great complimentary breakfast!
12 août 2013
Rated 5 out of 5 by Robertdavid A Gem!
We stayed one night at this very nice Sheraton hotel. The staff was exceptional, from check in, porter, bar tender and concierge---all friendly and informative. Upgrade to club level at an extremely affordable rate. Good location downtown.
11 août 2013
Rated 5 out of 5 by talex98 This hotel provide high quality service
Hotel located not far from many New York attractions. In few steps from hotel you can find around 3-4 subway stations. Food at hotel restaurant always very good. People who working other there very friendly and ready to satisfy any your requirement.
7 août 2013
Rated 5 out of 5 by sss23 Friendly Staff and great location
I stayed here during a trip to New York for a wedding. The staff was so helpful and friendly the entire weekend! They helped with navigating the city and making arrangements for us to get around. The rooms are comfortable, clean and we had a great view. It is so calm as soon as you walk in compared to the hustle on the city streets. The hotel is walking distance from the subway, Little Italy, China town and so many great sites. So convenient!
5 août 2013
Rated 5 out of 5 by JohnBoston123 Great hotel, great location, great staff
I decided last minute to use some Starwood points and book a weekend at the hotel. When I arrived, they recognized my gold status and offered me a free upgrade to the club level. This has never happened in the three times I've stayed at another NYC Starwood property so I started off the weekend impressed.
The rooms were just what you would expect from a Sheraton in NYC. A bit small, but updated and most importantly, clean.
On the Club Level you have access to an amazing roof deck on the 21st floor with views of the water and the Empire State Building. It really made for the most amazing breakfast views.
What impressed me most about this property was the staff. I travel to parts of the country which are deemed "friendly" and hailing from Boston I frequently hear that we in the Northeast are not friendly. All I can say is the staff at the Sheraton was amazing. The door man offered up a few jokes, the check in process was quick and friendly and the concierge was knowledgeable and took a few minutes with us to find us a perfect match for a restaurant. On the Club level the two girls running the breakfast and happy your were both very welcoming and did a great job keeping the Club clean. Keep it up Sheraton Tribeca, you've got the best staff members I've seen at any Starwood property.
The only con I can think of is that the room noise was sometimes a bit loud. We had a joining room so we could hear some conversations in the room next to us as well as in the hallways but it wasn't too bad. Surprisingly we didn't hear much traffic noise at all and our room overlooked busy Canal St.
5 août 2013