纽约时代广场喜来登酒店

  • 美国
  • 纽约,
  • 纽约
  • 第 7 大道与第 53 街交叉口 811 号
  • 邮政编码 10019
  • 地图

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Rated 3.7 out of 5 by 2153 reviewers.
Rated 5 out of 5 by Exceeds Expectations Everything about this NYC hotel exceeds what I have come to expect when visiting the city. The staff is always friendly and smiling, the rooms are perfect, the room service is great, the location is perfect and all for a price much less than you would imagine for NYC!! February 4, 2013
Rated 5 out of 5 by Great location The hotel was in a great location close to all the attractions, very clean with very helpfull staff . The comfort of the room was amazing and made our stay very comfortable and would definitely recommend this hotel to other people and would use this hotel again myself. February 25, 2013
Rated 5 out of 5 by Great Stay We really enjoyed our stay here. Most Manhattan hotels are claustrophobic, but not this one. the lobby felt spacious and a great place to meet up. The location was convenient to everything. We definitely plan to return. March 3, 2014
Rated 5 out of 5 by Felt Like Home I would recommend The Sheraton Times Square Hotel to anyone. The location is fantastic and the staff goes above and beyond. The General Manager, Mr. Sanders should be commended for creating such a positive environment and running such a tight ship. Everyone around the building was professional, positive and upbeat. I would specifically like to recognize a few people for creating a trip of a lifetime: Firstly, I would like to thank Ms. Ordonez for all of her help in making this such a remarkable trip for me and my family. Her magic is very much appreciated and my entire family thanks her. Secondly, Mr. Ramzan in the Club Lounge was unbelievably professional and customer focused. He always made me and my family feel welcome. He reached out and added that personal touch every time we saw him. Please recognize him for his remarkable attention to detail and his outgoing personality. Also, Ahmed at the Front Desk was extremely welcoming and created that first impression that was so positive. Thank you! Sincerely AMac January 14, 2013
Rated 4 out of 5 by ALEX OLPINDO, FRONT DESK I arrived late in the hotel and was very tired from my trip from LA. Alex breezed through my check in process and before I knew it, I was in my room. He was very professional and worked quickly and quietly. He sensed my fatigue and made the check in process fly by. October 28, 2013
Rated 2 out of 5 by Dollar you to death and kids will run you over This hotel was full of teenage kids that were running in the halls and over flowing throughout the lobby. They have a great lounge on the 44th floor that you need a key to get into but if you want a key it is 50.00 a day but they give you a free breakfast. Whoopy July 15, 2013
Rated 5 out of 5 by NYC vacation two midwestern friends visiting NYC for the first time and the Sheraton at Times Square was perfect location!!! And Anthony the concierge was wonderful and sent us in the right directions, was more than helpful in Theater tickets, tours, places to eat and drink! April 2, 2013
Rated 5 out of 5 by good time it work for me and my wife like late check out. April 19, 2014
Rated 4 out of 5 by Club floor excellent The personnel, ability and friendliness and the quality of the food was excellent. April 17, 2014
Rated 2 out of 5 by Not Impressed Was not very impressed with the hotel and the staff. My room wasn't ready upon my arrival in addition when we requested items from the front desk it took 3 phone calls and 5 hours to receive what we requested. Very disappointed as an SPG Platinum Member. September 11, 2012
Rated 5 out of 5 by Great hotel! This was by far the most clean hotel that I've ever stayed at in NYC. The room also felt bigger than most. The staff were very nice and helpful. There is a gym, and it is in a great location. I would definitely stay here again and recommend it highly! October 17, 2013
Rated 2 out of 5 by Club Lounge SO disappointing Stayed here often, but now I'm going to stay elsewhere due to lack of food on Club Floor, too crowded, no fresh fruit/berry bowl, lack of cereal selection, rans out of bagels. This is the worst cob lounge I've ever stayed in. What's up with this ppty? March 19, 2013
Rated 5 out of 5 by Ideal for Business Travel Stayed 3 nights at Sheraton Times Square for business. Ideal location (walked everywhere I needed to go & easy walk to Times Square, Theater District, Central Park & more), clean, comfortable rooms and wonderful staff - especially at front desk! October 11, 2013
Rated 5 out of 5 by Great location The hotel is in a great location. The rooms were clean and standard size. The staff was friendly. April 8, 2014
Rated 4 out of 5 by Great location and comfort The Staff , especially the Concierge desk, was exceptional in their help. This was less true of the travel and ticket desk. The people there were brusque to the extent of being rude. August 13, 2014
Rated 5 out of 5 by Great staff My friend and I stayed here recently and although the hotel was constantly busy (I was shocked at how many people were in the lobby at 4.30am as I was leaving) the staff were great, full of patience and made our stay very enjoyable. Thank you. March 18, 2013
Rated 4 out of 5 by Rooms are nice, lobby is insane Rooms were clean and comfortable, staff was helpful, good location, excellent gym, but if you are looking for a hotel that feels welcoming and relaxing when you walk in, don't say here. The lobby is crawling with ~100 tourists and children running around barefoot and screaming at all hours of the night. It feels stressful to enter. Like walking onto a playground during recess. Thankfully, my room and hallway were not like this or else I would not recommend this hotel. However, I was on the top floor due to my SPG status, so it is possible that lower floors were not as quiet. July 15, 2014
Rated 3 out of 5 by Housekeeping not on top of things Toilet backed up. Took almost. An hour to get help. Had to run down to lobby to use facilities. Maid never made up extra sofa bed. Just threw linens on it. Made it up when we called again. Concierge restaurant recommendations were mediocre. August 7, 2013
Rated 5 out of 5 by Great location! This hotel is very conveniently located close to Central Park, good restaurants and theatres. The subway station on the corner of the hotel is a big help in getting around the city. Hotel staff was very pleasant and helpful. November 5, 2013
Rated 5 out of 5 by Black Friday Weekend The management treated us GREAT. Platinum upgrade to a suite, Welcome gift, Club level access for breakfast & snacks was helpful. Location to Radio City & just NYC itself was ideal. Nice visit for the family. January 26, 2014
Rated 4 out of 5 by Good location The hotel was in the middle of of all the attraction. Central Park/Times Square etc. The rooms were of a good standard. The Lobby could get rather busy at times but I put this down to the time of the year (thanks giving). December 2, 2013
Rated 4 out of 5 by Sheraton Times Square Very busy hotel with a bustling lobby. Rooms are on the small side. Food is so-so, but there are plenty of restaurant options nearby. The best parts about the hotel are the location and the very friendly front desk staff. December 1, 2013
Rated 2 out of 5 by Staff needs training on Platinum benefits Renovations at the property are most welcome and have improved the hotel. If you are SPG Platinum -- be warned: No automatic suite upgrade, even when they are shown to be available. They resist following SPG upgrade promises. August 30, 2012
Rated 2 out of 5 by Needs attention to details Mold in bathroom. Safe broken and could not fix or replace. Staff generally indifferent unless a demand was made. At check-out was asked if everything was okey and response was no. Clerk never asked what the problems were. August 25, 2013
Rated 4 out of 5 by My Hotel Show Stay This is a great hotel. My room was great the mattress however was not the new Sheraton Sweet sleeper and was terrible. Why would you remodel the room and leave the bad mattress? Help me sleep better on my next stay. November 13, 2013
Rated 1 out of 5 by First bad experience in Sheraton The woman in the reception was completely arrogant two times with me (during my check in and in other moment to get information) and the line of the SPG member was a mess. That was my last time in Sheraton NY. Regards, April 17, 2013
Rated 5 out of 5 by Wonderful Hotel We stayed 2 separate nights on either end of another trip. Molly checked us in both times and was a wonderful ambassador at the front desk. We use this hotel often and the beds are the best I have ever slept in. November 5, 2013
Rated 5 out of 5 by This hotel is in the heart of New York City! It provides great facilities and is within walking distance of so many attractions. It is close to multiple subway stops to easily get around town. March 5, 2014
Rated 5 out of 5 by Convenient Convenient to theaters, shopping, and dining. August 14, 2014
Rated 5 out of 5 by Go Figure Hotel folks were great, friendly - - However - - Booked room as "walk in" so could not use AAA. Explanation was only an advance booking online allows that. Techology 1, In Person 0 February 3, 2014
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