Rated 5 out of 5 by GatorGirl92 Great location in downtown Seattle
Very nice hotel in downtown Seattle... in the middle of the shopping district and only a short walk to Pikes Place Market. We thoroughly enjoyed our stay - staff were very pleasant and accomodating!
August 16, 2013
Rated 3 out of 5 room ok, staff not.
Except for our friendly breakfast waiter (Mario) and one of the concierges (Lucie)who was pleasant and also gave correct information (others we deal with did not!) the staff was unpleasant and curt.
August 27, 2012
Rated 5 out of 5 by longhill111 a wonderful hotel
hotel has great location, close to everywhere esp. shopping area, my wife enjoyed a lot. Hotel has good facility in good condition and excellent service from fabulous employees.
March 15, 2014
Rated 4 out of 5 by gregor Internet problems
The internet was not good at all. After every 4 or 5 clicks it would log out on me and then after a few seconds log back in. I could not run the reports that I needed to get done. Very frustrating.
February 23, 2013
Rated 2 out of 5 by Ashok999 This hotel has very poor service.
I have stayed at many Sheraton hotels and rate this Sheraton as having the worst service . No one answers phone when you call for operator. I had to wait almost 15 minuted before some one answered.
October 7, 2012
Rated 4 out of 5 by GoodmanFriday Central Seattle Experience
Location is great. Lobby has a grand feel. Staff is pleasant. I wish the Starwood Sheraton frequent guest continuity program was more inviting as this would be the go to place for us.
February 24, 2014
Rated 5 out of 5 by DrAPV DrAPV
The hotel is very close to many of the attractions and ideally located. Great hotel and staff. Highly recommend it.
May 9, 2014
Rated 3 out of 5 by gymrat2 Gym and Internet
The gym needs some help. None of the TV's worked well on the machines. The bikes all need tuning.
The internet access, both WiFi and landline were very flaky in the rooms.
March 20, 2014
Rated 5 out of 5 by Hawaii17 This hotel has everything you'd want
Great hotel--located close to every great city attraction; nice room; comfy beds; great amenities and friendly and professional staff. I will always stay at the Sheraton Seattle whenever I visit.
February 28, 2013
Rated 4 out of 5 by Jean30 Noisy doors and guests
The room was nice, and the bed and pillows were the best! However, I had very noisy neighbors two nights and had to ask security to intervene. The guest room doors slam and were a big annoyance.
June 18, 2013
Rated 4 out of 5 by Philipchangtc Centrally located
The best feature of this hotel is its location. It is within walking distance to many shops, malls, restaurants, theaters, etc, in the downtown Seattle area.
April 8, 2014
Rated 5 out of 5 by bb3019 Absolutely great except for internet
Nice hotel. Great staff, convenient location. The only negative was the internet connection- I needed to get work done and logging on to the office VPN from the hotel was extremely problematic.
December 9, 2012
Rated 1 out of 5 by Anu09 Poor customer service by the Hotel Manager
I had a very poor experience at the hotel front desk and extremely arrogant and rascist behaviour by the hotel manager in charge Ms. Kanoe. very much unlike Sheraton experience that I am used.
May 17, 2012
Rated 4 out of 5 by Suzie1972 Quiet Please
The only thing that wasn't to my satisfaction was the amount of noise the room doors made when they closed. I would think they could ahve some sort of braking system on them so they don't slam
July 3, 2012
Rated 5 out of 5 by ARIZ01 REBATE ON GREEN
This is an amazing program. Used it at the bar and coffee shop. It was like getting $15 off my room rate. But I had to ask for more toiletries and coffee. Can these items be left at the door?
September 5, 2012
Rated 3 out of 5 by kapers Great Location at a Reasonable Price
The Seattle Sheraton is central to all restaurants and shops. Very convenient location at a reasonable price!
May 8, 2014
Rated 4 out of 5 by Drrock room exchange
i was made my reservation 3 months ago with king bed an credit card amex, but when iwas arrived , my room was a double single bed and I had to pay with other credit card ,
March 10, 2014
Rated 3 out of 5 by biehl uncomfortable bed
My husband and I have stayed in the Seattle Sheraton many time but this time the sheets on our bed were very very stiff and itchy. it was like they were starched. Also the bed was very hard
July 5, 2013
Rated 4 out of 5 by BHAM October in Seattle
Great hotel and staff. Was impressed with Starwood lounge. A little disappointed that I was charged 4.11 for an in-room item when I didn't utilize any... overall a great experience however.
October 26, 2012
Rated 4 out of 5 by Kelly1234 Nice staff, thin walls
This was a very nice hotel and the staff could not have been nicer. However, the cleaning staff left dirty glasses in the room everyday and you could hear conversations in adjorning rooms.
November 7, 2012
Rated 4 out of 5 by Sonomamountain $11 for 12 hours of Internet access?
Nice hotel, very comfortable and great location in downtown Seattle; but seriously, charging $10.95 for an Internet connection (for up to 12 hours) at a $200+ per night hotel is ridiculous
August 24, 2012
Rated 4 out of 5 by nbnbnbnbnb Excellent hotel
A top quality hotel - strongly recommended
May 29, 2014
Rated 5 out of 5 by Saller Always a pleasure at this hotel
Never disappointed for service at this hotel from the check-in staff to room, restaurants, bell desk, cashier the lot - thank you all
April 22, 2014
Rated 5 out of 5 by Seana Sheraton Seattle
This stay fr us and our friends could not be better. great reception, loved the room and a great view. Close to shopping which was great for the women that were with us. We will be back
December 10, 2013
Rated 5 out of 5 by Rod11 Another Great Stay at the Sheraton Seattle
Everything about the Hotel, including its convenient downtown location, is first class. We will definitely stay at the Sheraton Seattle the next time we are visiting in the Seattle area.
August 12, 2013
Rated 4 out of 5 by Lena012 Convenient
Hotel locates in downtown, convenient transportation, easy for shopping.
Ginger house exhibit in the lobby was great.
Found someone live in ice-room one day. Scared us a lot.
February 19, 2014
Rated 5 out of 5 by Curt17 Well run
The downtown Seattle Sheraton is very well run. They never forget a special request such as late checkout (and interrupt during the last morning). The club lounge is nicer than most.
December 31, 2013
Rated 3 out of 5 by anon2014 room size
room was more like a closet
June 1, 2014
Rated 4 out of 5 by Seattle13 Great view
We had a double booked but were asked if a parlor room was ok. Took it and the room was nice, but sofa bed horrible. Coffee in room awful with expired creamers 3 months past due date...
June 23, 2013
Rated 4 out of 5 by dref Excellent but beware parking fee
Except for the internet and parking fees, a great place to stay in Seattle. At one end of the monorail and nearby to stores and restaurants, this hotel struck me as highly professional.
July 16, 2012