Sheraton Centre Toronto Hotel

  • 123 Queen Street West
  • Toronto,
  • Ontario
  • M5H 2M9
  • Canada
  • Carte

Chambres et tarifs

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Enfants/chambre

Ces informations nous permettent de trouver les chambres qui correspondent le mieux aux exigences de votre réception et de préparer votre arrivée.

Reportez-vous aux conditions et détails des chambres pour plus d'informations concernant les frais applicables pour les lits d'appoint et les personnes supplémentaires.

Politique relative au programme tarifaire familial

Le séjour des enfants de moins de 17 ans est gratuit lorsqu'ils dorment dans les lits déjà présents dans la chambre. Les lits d'appoint pour adultes et enfants peuvent entraîner des frais supplémentaires. Les lits bébé sont gracieusement mis à disposition.

Politique relative à l'âge requis

Les hôtes doivent avoir au moins 18 ans et présenter une pièce d’identité en cours de validité pour réserver une chambre. Sont acceptés comme justificatifs les pièces d'identité officielles avec photo (délivrées par un État, une province ou une fédération).

Rated 3.5 out of 5 by 1577 reviewers.
Rated 3 out of 5 by Rare disappointment I stay often at the Sheraton Centre Toronto, and this time I was very disappointed. The hotel was grossly understaffed, as only one person was checking in guests. I waited for the valet, and the guest servies phone went unanswered. The room service meal that i was served was inedible. January 24, 2013
Rated 4 out of 5 by Sheraton Toronto a Great Place to Stay I've stayed at the Sheraton Toronto many times for conferences, and it's always a great place to stay. If you're travelling to Toronto, the location downtown is ideal. And this was the first time I used their fitness facilities, and they had everything I needed for a great workout. August 19, 2013
Rated 3 out of 5 by HVAC Noise issues There was an odd noise (like a ball bouncing through the HVAC system). I called and they said the hotel is sold out and I can't change rooms but they will send someone to fix. Nothing was ever done and the noise was ongoing through my whole stay (day and night). Very bad experience. July 15, 2013
Rated 4 out of 5 by Almost perfect -Front desk staff excellent - door staff excellent - hotel was very clean and temp. was good in all areas. - facility ammenanties good - We had 5 couples registered all was good - One issue, our toilet seat was loose I asked the front desk to have someone fix it ,it never did happen. January 15, 2013
Rated 4 out of 5 by Customer service reminder After a guess receives their key card, kindly direct them to the correct elevator. We were simply handed our card and told to have a nice day. I hate feeling like an idiot when I find myself stepping off the wrong elevator and wrong part of the hotel. Everything else was fantastic. March 21, 2013
Rated 5 out of 5 by Nice facilities and location After having previous service issues, we had a very nice, glitch-free stay. Great SPG elite recognition. Pool facilities very nice. As is the lounge, although the evening offerings were a bit meagre this time. A bit of a wait for check-in, as this property caters to a lot of groups. July 16, 2012
Rated 2 out of 5 by Sheraton Center....Tired Banging pipes, old tattered furniture and a bed with a big sag highlighted my stay.... need I say more. January 30, 2014
Rated 4 out of 5 by average on this trip Stayed here 10+ times. Decent hotel, good location. Lounge is large and nice view, but minimal services and assistance, especially at breakfast. No upgrade provided because they were 'sold out', but didnt seem that full. Minimal outlets in room, and 2 lamps didnt work between beds. June 26, 2012
Rated 3 out of 5 by This hotel apologizes a lot Again an again they don't recognize Platinum members with free internet. Continually need to check the bill where they charge for Internet. This is not a new occurrence and should have been rectified after repeated occurrences. December 18, 2013
Rated 3 out of 5 by My Stay As an SPG Member having to book a room at a cost of $400 for one night is not acceptable. Then to have a lesser rate quoted the day of arrival (on the phone) only to not have that rate honored when I arrived was inappropriate. I will ensure I do not recommend this hotel to others. December 9, 2012
Rated 3 out of 5 by Nice hotel but has cleanliness issues. The last two times we've stayed at Sheraton Centre the bathrooms have not been clean. Hair on floors, spots on mirrors and a counter that was obviously not wiped down. We will be dropping Sheraton Centre off our downtown hotel list. December 14, 2013
Rated 5 out of 5 by Very convenient; great service One of the best Sheraton's I stayed in a while. I spent about 40 nights thru different stays there and the service was consistently good. Nice gym/pool facilities; great lounge on top floor (only recommendation: keep the lounge open past 10 pm, at least during the summer season) May 31, 2013
Rated 4 out of 5 by Comfortable but chilly Clean, comfortable room. Good breakfast. Valet parking attendant didn't even help unload our bags. Room was chilly. Had to set thermometer to 26 celcius to get heat to come on. Indoor staff were excellent. December 30, 2013
Rated 2 out of 5 by staff great, facility needs work really enjoyed city, most staff were excellent, Jacuzzi in pool doesn't work well, there was hair in bathtub on arrival, no coffee or water bottle in room on second day stay, were given poor direction from concierge on two occasions... bed was comfy, pool itself was enjooyable August 6, 2013
Rated 4 out of 5 by Good location for getting to my meetings This location serves me well as it is close to areas where my meetings are located. Food in the restaurant is ok would like some pasta dishes as an alternative otherwise I find the selection limited. I can see during the late spring till early fall me going out somewhere else. August 3, 2013
Rated 1 out of 5 by I would never stay After over 40 room nights at the Sheraton i will be looking to stay at a different hotel the next time. Room heating system did not work. the TV kept freezing or going blank. i am a gold member and was not treated as one. No newspaper December 9, 2013
Rated 3 out of 5 by Bad stay This was actually one of my most disppointing stays at this hotel. It is my preferred hotel in Toronto but room given was very noisy - next to elevator shaft serving lower floors. Coffee maker was not working properly and the bathtub was not cleaned properly - hair left in it. November 25, 2012
Rated 5 out of 5 by alberta guest the Sheraton centre in Toronto was a good hotel. | would like every room to have a fridge & make up wipes would help too. great stay. the restaurant prices were excessive & feel that lower prices would promote a much larger volume for the restaurant. food was excellent though. September 25, 2012
Rated 5 out of 5 by location, location, location the location of the Sheraton center is excellent. It is directly across from the Toronto city hall and the ice rink. It is a short walk to the theatres, the hockey hall of fame, and Eaton center. January 1, 2014
Rated 3 out of 5 by T.V. and internet was very bad, expected better for the price The hotel features and staff were very good, and the room and bed comfortable. Some excess noise from the Jazz festival at Nathan Philp Sq. The T.V. was nearly unwatchable at times and internet was very slow, this was very frustrating as you had to pay extra to get internet. June 24, 2013
Rated 2 out of 5 by Old and worn Sadly my expectations were not met. The toilet seat was missing several pieces. There was old peeling wallpaper and no hot water for my morning shower. And I had to climb into the back of the closet, ducking under the hanging rod in order to get the iron and ironing board. April 17, 2013
Rated 4 out of 5 by convenient downtown hotel - The Sheraton is a large downtown hotel with lots of services and choices. A couple of good restaurants right across the street for a choice and convenient when weather is snowy or rainy. We found that the catering minimums were very expensive when hosting a small meeting. March 22, 2013
Rated 4 out of 5 by this chain is dependable can always count on consistency February 6, 2014
Rated 4 out of 5 by Downtown Toronto at it's best Great location for downtown Toronto. Check in was quick and efficient, club floor view & service was spectacular. Safe wouldn't work & service lads were quick and courteous fixing it. Gym was superb and overall a great place to stay. Wouldn't hesitiate to stay here again. March 3, 2013
Rated 4 out of 5 by Needs some updating This hotel overall is very good and in the process of updating. New locker rooms in the gym/pool area are great. The new restaurant in the lobby is also very good. The furniture in the lounge is very disappointing, there are many chairs where the foam is showing through. May 6, 2013
Rated 4 out of 5 by first time stay, will be back First time at property. All staff very helpfull and room was top notch. Air system great. View of city Hall beautiful. Easy in and out with valet service made getting into congested area of city worry free. Pool was not as warm as we had hoped so didn't find it pleseant. October 2, 2012
Rated 3 out of 5 by Rude staff Great location but front desk staff were rude upon check in. 50 dollars for parking on a Wednesday night was a little crazy if you ask me . Tripping over dirty sheets in the hallways and all the maid carts that they block your door was something I've haven't seen before. December 21, 2012
Rated 1 out of 5 by Terrible Stay The windows were very dirty, carpet full of stains, air conditioner did not work properly an when told about it , they checked it out and end up bringing me a fan that was dirty, full of grape juice over it after the third day. I will never stay at your hotel again. September 3, 2013
Rated 2 out of 5 by Just ok For price, did not meet expectations. Room was not ready until well after 3 No free wifi Room is outdated Small bathrooms and not enough counter space on club room level Bad smell in lobby Smokers everywhere right outside lobby December 7, 2013
Rated 5 out of 5 by Another Great Visit We try to make an annual visit to Toronto for the weekend and have always been happy with our stay at the Sheraton Centre. Our service representative at the Reservation desk was very helpful in providing alternate accommodations when our room was not ready at check in. February 4, 2013
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