Sheraton Centre Toronto Hotel

  • 123 Queen Street West
  • Toronto,
  • Ontario
  • M5H 2M9
  • Canada
  • Map

Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Family Plan Policy

Children 17 and under sleep free in existing room bedding. Rollaways and child rollaways may incur extra charges. Cribs are complimentary.

Age Requirement Policy

Guests must be 18 years or older with valid identification to reserve a room. Acceptable forms include government issued state, provincial or federal photo identification.

Rated 3.5 out of 5 by 1780 reviewers.
Rated 3 out of 5 by my review Parts of the hotel were under construction which hurt appearances. May 30, 2014
Rated 4 out of 5 by Great location This hotel is located near the Eaton Centre, the Theater District and the Four Seasons theater. There is a heated pool which is half inside the building and half outside the building. March 4, 2013
Rated 5 out of 5 by Excellent Location and Parking Excellent hotel, friendly and efficient staff. Parking at Green P (city hall) inexpensive and a walk way from the lower concourse. April 29, 2014
Rated 4 out of 5 by Wonderful staff I have stayed at this hotel for years. The staff are excellent, especially the lounge staff on the 43rd floor,and go out of their way to care for their guests. The location is great. May 3, 2013
Rated 5 out of 5 This hotel has a great location, pool & hot tub. My kids & I had a great time staying at this hotel. We absolutely loved the pool + hot tub. They location cannot be beat. We are definately going to be return guests. Thank you. Kim February 6, 2013
Rated 5 out of 5 by Great Club Lounge Excellent staff and facilities make the Sheraton Centre Toronto one of the best I have ever been to, compared to other Sheratons across the world. A big thank you to all the staff. November 12, 2012
Rated 5 out of 5 by Excellent as Usual The Sheraton Centre is our favourite hotel in Toronto. The rooms and services are always top notch and the location is unbeatable. April 27, 2014
Rated 4 out of 5 by SPG recognition and great location Richard from SPG at the hotel was awesome. We needed a room with two queens instead of the king we had. We also did the club lounge. Our room wasn't ready because we switched but the room we got had a great view if CN tower and also was up higher on 38 floor. Richard gave up the keys to use for club lounge as we waited for half an hour. We did not do valet parking at 50,but parked across street I think it was that has access to hotel. I think it was only 20 there and easy. We were all impressed with the club floor and fresh selection and variety. Would defiantly tell anyone to do this. I always have questions and want to make everything is right so I felt I needed to mention how wonderful Richard was, and how professional and informative he was. Our family was only in Toronto for the day. We went to the Ripley aquarium and the CN tower for edge walk( more thrill then jumping out of plane), and across the street is a train museum that's cool. First night we walked to the water right by the Westin and looked into taking a ferry over to the island. We didn't have much time to fit it in but from asking many people its a good place for walking,picnic, beach area for sunning and swimming,young kids area and picture taking of the skyline etc... The negative would be few. Hotels like to say queen but they are dbls. The one I slept on was pretty broken in or something but that's about it. Some travelers would nick pick but this hotel had extra things that made it shine! Visit the lower level for shops and food. July 7, 2014
Rated 2 out of 5 by needs face lift hotel is tired need face lift staff needs to improve not typcial Starwood quaility in rooms staff and the lounge has great views but the food and service below Starwood standards September 11, 2013
Rated 1 out of 5 by please respond to my emails I thought internet is free for gold members? Also, I never received a gift at check-in. Did you add the 500 points from the laundry card/token I gave you at checkout? February 27, 2014
Rated 5 out of 5 by Great location, friendly staff, solid service This hotel was in a perfect location - always important, accommodating staff, clean and comfortable rooms. May 11, 2014
Rated 5 out of 5 by Rarely disappoints Great central location to everything. Very comfortable bed, clean room, friendly staff. I recommend the corner rooms with windows on two sides! April 12, 2014
Rated 4 out of 5 by Great Stay in Toronto The staff at the Sheraton Center were great from the moment I entered the hotel. The beds were very comfortable and food choices were fantastic ! I was very happy with the stay. September 10, 2013
Rated 4 out of 5 by Bedroom Carpet The bedroom carpet had stains/ tar on it in front the desk. Also one of the toilet cover fastners was broken. Not the usual high quality we expect from this hotel March 2, 2014
Rated 5 out of 5 by This hotel has great staff Outstanding staff specially at the Club Lounge. Kudos to Bles, John and the others who made my stay very enjoyable! It feels like home... April 16, 2014
Rated 5 out of 5 by Amazing Hotel I really enjoyed staying at the Sheraton Centre Toronto. I stayed there for one week and everything was excellent. The hotel is beautiful and has tons and tons of boardrooms. November 23, 2013
Rated 4 out of 5 by Excelllent There were computers and ideas of tours availble to me. I thought that was excellent so that we could go to the much music concert. I feel like I was in luxury the whole time. June 16, 2013
Rated 4 out of 5 by Great location As usual, great hotel overall. Only problem was the warm room due to the record setting temps outside. A fan placed in the room made it much more comfortable. Will stay again. January 14, 2013
Rated 4 out of 5 by Business Meetings The hotel provided good facilities and support for business meetings. I would have appreciated more than one bottle of water in my room. April 15, 2014
Rated 3 out of 5 by Needs Work I was not aware that the renovations were in progress ans so many of the ammenities etc. were not available during my stay. This severely decreased the experience of my stay. March 19, 2012
Rated 5 out of 5 by Perfect A+ Professional and courteous staff. The room was clean & confortable, just perfect. May 20, 2014
Rated 5 out of 5 by Toronto experience The only negative comment I could make is that the noise level generated by the heating system was loud at times. Other than that, excellent facility. March 24, 2014
Rated 5 out of 5 by Best Club Lounge Conveniently located in the Center of Downtown Toronto. I love the 43rd floor. The best Club Lounge I have seen offering a wonderful breakfast with a great view of Toronto. February 4, 2013
Rated 3 out of 5 by Services It would be nice to have full curtain to block out daylight when you want to sleep in. A small fridge in the suite would be an excellent addition. Excellent fitness centre. March 12, 2013
Rated 5 out of 5 by Very good hotel This hotel has it all despite renovations in certain exterior areas. Great location, helpful staff, pleasant rooms, and good service. Very much appreciated early check-in. October 19, 2013
Rated 5 out of 5 by Great location; friendly service Hotel is conveniently located in downtown Toronto; special attention given to platinum members from friendly and courteous staff. Great lounge. Thank you for a great stay. September 26, 2012
Rated 3 out of 5 by Needs some inprovements The room was clean but very tired looking. I was surprised at the lack of real glasses. The small plastic ones provided looked second rate for a supposed first rate hotel. January 14, 2013
Rated 3 out of 5 by Lessnthan expected I stayed overnight on business. Didn't get int he room until 1:30am. Awoke in the morning to find that the heating didn't work. Other than that, everthing was as expected October 1, 2012
Rated 5 out of 5 by Brian at Sheraton Toronto Rocks! We checked in and Brian at the front desk was superb. He was extremely helpful, courteous, and a total pro. It made our Thanksgiving weekend in Toronto that much better. October 15, 2013
Rated 3 out of 5 by City Centre Location That Can't Be Beat I've stayed at this downtown Toronto highrise perhaps a dozen or more times in the past couple of years, most recently in late July 2011. I've always found the serivce to be professional and efficient (with over 1300 rooms I suppose you've got to be), the rooms decently clean and having undergone renovations within the last two years. The club rooms are a great value if you've got two or more in the room. An average $40 more than the cost of a standard room - you easily earn that back with a massive breakfast spread, great evening apps and a north-south view that is spectacular. Dislikes - about half the times I've stayed there the fire alarm has sounded. Annoying at the very least, especially at 1am. Can be nerve rattling if you're on the 30th floor or higher and facing the prospect of walking down. The large scale of the property can make it all a bit impersonal. All in all a solid property with a city centre location that can't be beat. Walking distance to everything, Air Canada Centre, Rogers Stadium, Eaton's Centre, Yonge/Dundas Square, Queen Street West for dining and shopping, Yorkville - you've got it all. October 21, 2011
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