Le Centre Sheraton Montreal Hotel

  • 1201 Boulevard Rene-Levesque West
  • Montreal,
  • Quebec
  • H3B 2L7
  • Canadá
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Política del plan familiar

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Rated 4 out of 5 by 340 reviewers.
Rated 5 out of 5 by Best Sleep EVER! Sheraton can always guarantee you a peaceful sleep! June 4, 2014
Rated 5 out of 5 by Dr Galwa Average facilities provided in the hotel. But the location is perfect. Rooms are spacious but there is no iron ad hair comb. June 1, 2014
Rated 4 out of 5 by Stay Recently stayed at Sheraton in Montreal. Was supposed to be for 2 nights but due to a family emergency I had to cut my trip short and return. I called the reception at 2 PM who transferred me to the supervisor Larissa. She said there will be a penalty of 50% of the room rate. I suggested that since the room had not been cleaned for the day, could it be a late departure? She stated that the hotel was sold out and they had to decline people for the stay and hence the penalty. I accepted it, however before checking out, I logged on to the reservation right after my conversation with her to see if she was right. To my surprise the hotel was not sold out and there were plenty rooms available for that day. I did not mind paying the fee but it left a bad taste in my mouth. Will not stay there again. June 10, 2013
Rated 4 out of 5 by A solid four. It's not a flashy hotel, but it has everything you might want in a three-night stay. It's a bit plain, I saw a few minor signs of wear and tear in the gym, but it was great for the price. Room service breakfast was excellent. Club breakfast was decent. Staff was polite and cheerful. Location is convenient, but not very scenic. I'm sure there are better places to stay in Montreal. But I'm also sure they're 100-200 extra dollars a night. You decide what you want to spend your money on. October 21, 2012
Rated 3 out of 5 by Rooms nice, service meh The room was decent size and the bed and pillows were comfy. The only thing I did not enjoy was the maid service. We had put up the peace and quiet/do not disturb sign, usually this means DO NOT DISTURB but not the case here. The maid entered the room not once but twice in the morning. First time around 7:30-8:00am, second time around 10:00am. Why would a maid enter a room at 7:30 am and with the DO NOT DISTURB sign on the door! Maybe it was a computer error and showed that we check out when we hadn't. Maybe it was the maid just not paying attention. Either way the should get this in order so it doesn't happen again. April 18, 2014
Rated 5 out of 5 by Excellent Hotel and SPG Recognition I stayed at Le Centre Sheraton for a close friend's bachelor party, where I booked an Executive Suite and four Junior Suites to accommodate our large group. Due to my Platinum SPG status, the hotel upgraded our Executive Suite to the Presidential Suite - the nicest room in the hotel. We were blown away by the upgrade, room, and staff service. It was a memorable trip for us and much of that was due to Le Centre Sheraton. I'd highly recommend this hotel. April 1, 2013
Rated 4 out of 5 by SPG Lounge Being a Platinum member it was great getting a room upgrade, however, what was extremely frustrating was that the elevator up to the 37th floor to access the lounge can only happen on one side. Therefore, it took me over 15 mins to wait for an elevator door to open on the correct side so that I can reach the 37th floor, as the other side only reaches the 36th floor. I mentioned it when I checked out but how can they fix that problem is a mystery. July 31, 2013
Rated 5 out of 5 by Always good ! Every time I stay in Montréal, this is my first pick !!! May 30, 2014
Rated 4 out of 5 by Sheraton club rooms slipping We usually travel to montreal twice a year, and have always stayed at this hotel in a club floor room. This time, the room was badly in need of rehab! The air conditioner required a maintenance call, then was so loud that we found it impossible to get a good nights sleep. At more than $300 a night, we expect better. Another shock came when charged 18$ for a glass of wine in the Club room. That's a bit high. The location of the hotel is excellent. July 25, 2013
Rated 4 out of 5 by ceo Hoel was very clean and comfortable. Elevators were fast with little wait time. May 29, 2014
Rated 4 out of 5 by Club Floor Disappointing I paid extra to be on the Club Floor. Apparently this just means you have a room in the hotel but not on a Club Floor which is the top 2 or 3 floors. From the Club Floors you can get to the Club Lounge with 1 elevator, the other floors usually took 2. The Club Lounge was closed one night for a private event. I don't think the extra money for the Club Floor was worth it at this hotel although we did have the option of breakfast. August 26, 2013
Rated 5 out of 5 by Exceptional, reliable service! As a very frequent business traveller (over 100 stays annually) I can easily recommend the Sheraton Montreal. The staff is very professional and attentive. The hotel is well appointed and comfortable. The location is perfect for business in the downtown core and is very centrally located for taking advantage of the city's entertainment options. For me there is no alternative to the Sheraton Montreal. Highly recommended! March 26, 2013
Rated 5 out of 5 by My home away from home! I have been staying at Le Centre Sheraton for many, many, years and can honestly say that its the ONLY place to stay when visiting the Montreal area! The entire staff is incredibly friendly and their willingness to ensure your stay is perfect is beyond comparison. I'd also highly recommend upgrading to the Club Level which will give you access to the private lounge; it's the perfect place to start and end your day! April 29, 2013
Rated 2 out of 5 by Below par Sheraton stay They really need to work on the service at this property. Check in was painful, understaffed and unwelcoming. Checked in got room keys and they did not work, came back got new ones only to get into the room and find it not cleaned. Back downstairs and third times the charm. Room is fine with standard bed and big desk. Bathroom is subpar with a shoddy shower that doesn't drain properly and no water pressure sink. January 11, 2013
Rated 5 out of 5 by The hotel respect is client i would love to thanx the staff of the hotel i got stock in the elevator with 3 other ppl and the staff did all what they could to make it right give me a free night in a excutive suite plus a bottle of champagne they did not have to but still did because they care about the client... i would recomend this hotel to all and will go there again in the future thx for the great stay and specialy for the suite me and my wife love it May 20, 2014
Rated 5 out of 5 by Great base for our visit to montreL Greeted on arrival with an upgrade and wine and cheese for my wife's 60th birthday great hotel with excellent staff who looked after us very well . May 27, 2014
Rated 4 out of 5 by Great pool and spa! Great location! The Sheraton Montreal is in the perfect location for events at the Bell Centre. The atmosphere in the lobby bar was perfect, as was the food and drink available, and the service was prompt even after a hockey game. We upgraded to get access to the Club lounge and it was worth it. The evening appetizers and the continental breakfasts were plentiful, and the staff were attentive. May 5, 2013
Rated 5 out of 5 by Best hotel in Montreal As a frequent traveler spending 100+ nights a year in Hotels, I always enjoy returning to The Centre Sheraton Montreal for i'ts great location, perfect amenities, and especially their professional, courteous and pleasant staff, from the Concierge, to the Front desk and yes,, even the parking attendants,, always a smile and communicate in English. February 23, 2013
Rated 3 out of 5 by Needs Improvment at Check in I think the staff should be more aware of Platinum benefits. Further the lady at check in did not understand the entire program and I considered her quite abrupt. I have stayed at a lot of hoitels around the world, including the sheraton centre montreal. This was the least enjoyment I have ever been subjected to thus far. October 21, 2013
Rated 5 out of 5 by Great location and staff! My first time in a Sheraton Hotel and it was a great experience. Very clean hotel and great facilities. would definitely stay here again when in Montreal. May 24, 2014
Rated 2 out of 5 by Terrible Customer Service! The hotel is nice, conveniently located to the Bell Centre and downtown but I was so put off by the staff it's not even funny. I was in shock by the attitude of the front desk staff and will never return to this property. January 7, 2014
Rated 1 out of 5 by Bad Communication If you have a customer support issue, don't expect a real response from this hotel. You will be disappointed. Apart from that, this is an average hotel. Note to the manager: even a 1 word "sorry" response from any employee that handles customer service inquiries would have been fine. I despise arrogance. August 6, 2013
Rated 3 out of 5 by poor customer relation No response to my email & letter 3 weeks ago to general manager re unsatisfactory stay at the hotel June 29-July1. Assured club floor room & did not get it. Air condi- tioning unit too loud preventing guest a good night sleep. Breakfast items at club lounge ran out fast and not replenished. July 25, 2013
Rated 3 out of 5 by good location extremly disapointed that the hotel did not inform us during the reservation process that the pool and health club were not open. they instead had a closet with a few tred mills and offered a club down the street that could be used. it effected our stay as we enjoy those ammenities. November 23, 2011
Rated 3 out of 5 by Great property, but Great property, great location and amazing staff. It would have been a truly memorable weekend experience had it not been for the pandemonium that broke out close to midnight outside our room in the corridor, and probably lasted close to 30 min before the hotel security took care of the situation. But in the process, it woke up my 3.5 year old, who was traumatized for the remainder of the night. A perfect spoiler, if there was one. Besides that, the hotel lounge offers some the best city views, the pool area is clean and gym well equipped. The fact that hotel is only a block away from Saint Catherine St., makes it an ideal location for shopping and dining options. March 24, 2014
Rated 3 out of 5 by Great location Git dated although the rooms have been redone somewhat. The hvac for heating and cooling is almost impossible to control. Also the showers need an upgrade badly. They are not high enough even for an average person. The fitness Center is good spacious and lots of equipment. February 2, 2013
Rated 5 out of 5 by General Manager Made it right I spend many nights in SPG hotels and most of the time everything goes perfect...Although this stay wasn't perfect, the GM made everything right, and I left with a GREAT feeling of being a valued Guest... Great GM Great JOB... December 4, 2013
Rated 4 out of 5 by Needs Improvement Perhaps it was because this was my first time to visit Canada but the food quality lacked luster and I received better service from the back of the house gentleman who brought me my daily bottled water than from the restaurant waiters and front desk team. February 11, 2013
Rated 4 out of 5 by Birthday Weekend Great location for seeing the downtown attractions including Old Montreal plus close to Metro for further out attractions. Staff accommodated my request for a late checkout. Hotel is near central Via Rail station which we used to come to Montreal! Told staff at checkout that bathtub was not clearing water from our showers very quickly - our only fault with everything. Could use exhaust fan in bathroom is a suggestion. May 15, 2014
Rated 4 out of 5 by Le Centre Sheraton I stay here weekly and find the staff in the hotel very helpful, Mozart and Farrell in the lounge are a refreshing change after long days travelling. The lounge menu needs to be revamped, not very exciting ! March 1, 2013
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