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注: 当ホテルでは12歳までを子供とみなしています。 必要に応じて大人と子供の人数を変更してください。
折り畳み式ベッドと追加人数料金については、客室規約と詳細情報をご覧ください。

ファミリープラン ポリシー

12歳以下のお子様には、お支払済みの大人のお客様のお部屋にあるベッドをご利用になる限り無料でご宿泊いただけます。ベビーベッドや折り畳み式ベッド(お子様用を含む)には、料金がかかる場合がございます。

年齢条件ポリシー

お部屋のご予約は、写真入りの身分証明書をお持ちの18歳以上のお客様に限定させていただきます。

Rated 4.4 out of 5 by 182 reviewers.
Rated 4 out of 5 by Great place to stay in Lisbon This was the last stop for us on a two week vacation thru Spain and Portugal. Our room was on the 22nd floor and had a great view. The hotel is design is very modern and the room was very comfortable. While it is a few miles from the old sections of town the cab rides are so easy an inexpensive it was not an issue. Only negative for us was the restaurant was very pricey. It did however have a great view. May 14, 2013
Rated 5 out of 5 by excellent location Staffs are very friendly and couteous. Club lounge though small but cozy. However could serve with morw variety of foods selection February 11, 2014
Rated 5 out of 5 by GREAT ROOMS I couldn't comment yet if they upgrade platinum guests to suites as I was burning my suite night upgrades. Was upgraded to their exec. suite and it was big and cozy. Really loved the pillows in this property. The club lounge was good as well. I would suggest however that front desk should be more smiling...All of them look so stiff and serious. November 19, 2013
Rated 5 out of 5 by Great location This hotel is located within walking distance to Ave Liberdade. Nice but somewhat small club level rooms. In my personal opinion front desk staff had a hard time smiling. Concierge Amando Lopes is great and very helpful. Thank you Armando for making my first trip to Lisbon a great one. January 1, 2014
Rated 5 out of 5 by The best of the bests..:D We enjoyed our stay at this hotel totally. Our special compliments to: The Customer Relations manager Vanda, Concierge Simone, and Edmondo- the spelling of their names may be incorrect, but plz relay our appreciation to them for making our vacation in Lisbon a breeze! Even the bell captains were super. Thank you all! We hope to see you again very soon! October 12, 2013
Rated 4 out of 5 by This hotel has a great location This hotel is my first choice when I am in Lisbon, due to its location, comfort and service. Some constraints during this stay was the paid Internet in the room and the high price of an extra bed for my daughter (almost 50% of the room price). January 11, 2014
Rated 3 out of 5 by Lisbon Stay. Dec 17 - 20 Hotel room was missing slippers and gowns. Need to calll. TV remote was not functional. Finally had to call. Tech person came and figured out that the batteries were dead. he need to go back to get the batteries. Slow service at Breakfast. Fried eggs came by the time I finished the breakfast. December 21, 2013
Rated 5 out of 5 by Absolutely a wonderful experience We were there over Christmas and spent a great deal of time in the various hotel restaurants and facilities and as much as both my husband and I travel this has to be one of he most helpful,warm and gracious staff we have experienced. Most certainly would return to this hotel December 29, 2013
Rated 5 out of 5 by Very nice hotel! This hotel was perfect for a leisure travel with my Mom. We both enjoyed the spa facilities / treatments & great food at both restaurants. I loved the gym, very good facilities! The hotel was a bit far away from downtown, but, it didn't matter since taxis were cheap and the hop on hop off bus had a stop close by the hotel. The staff was very friendly! December 30, 2012
Rated 5 out of 5 by Just as good second time around! Pros: Excellent platinum recognition, great room/suite, free valet, friendly staff. Cons (small!): Lounge had very little offerings left when we popped by Saturday evening (around 9pm). Breakfast area on the ground floor is a bit dark and noisy. Location of the hotel could be better. Sum: We will be back! November 29, 2013
Rated 4 out of 5 by The hotel offer good service The hotel offer very good service and comfortable rooms with a great view over Lisboa in the upper floors. The service was great and all the staffs a very friendly and helfpful. I suggest for the future, that the using of the outdoor pool should be without charge for hotelguests. Also the time for should starting earlier from 6:30 during the week. May 13, 2013
Rated 2 out of 5 by Recent stay Very Disappointing for a Starwood property! Paper cups for coffee instead of coffee mugs in room. Very slow and poor internet connection. Room service is very poor and meals are overpriced. Delivery was always late and things missing. Salt and pepper came in litle paper packets with 2 small pcs of bread. Mini-bar is the kind with sensors. December 17, 2012
Rated 5 out of 5 by Top quality hotel with panoramic views of Lisbon We received SPG welcome on arrival. We received an explanation of the facilities in our room. The room was equipped to a very high standard of comfort, although paper cups for tea/coffee in the room were disappointing. Food and service in the restaurants were very good with front line staff friendly and efficient. Good value. June 9, 2013
Rated 3 out of 5 by More light! Diabolical lighting system, as in many modern hotels that are over-engineered. Takes you 10 minutes to figure out how it all works - only to discover that the bedside lamp simply doesn't work no matter how many switches you press. Quite enfuriating. Was only staying one night so didn't bother calling the "engineer". April 21, 2013
Rated 5 out of 5 by Sheraton Lisboa excellent I stayed at this hotel for 5nights for the first time and it was in an excellent location close to the metro and only a twenty minute walk from the city center. The hotel it'self was modern, clean and appealing and the staff where attentive. Overall I would recommend this hotel to anyone going to Lisbon. May 29, 2013
Rated 4 out of 5 by Great Hotel, but... This is an excellent hotel, and my staying was very good (again). Great location, comfortable, good atmosphere and installations. What prevented me from giving excellent grades was an issue I had with the hot water on the last day. Not being able to take a shower is something really bad... October 13, 2013
Rated 3 out of 5 by Bad experience Max evaluation for this hotel is 3* no slippers no bathrobe shadow at the bathroom is out of order giant hole in the towel no free wi-fi noisy AC they use big pillowcases for small pillows (it looks really weird) Staff is the only thing that pleased us Do not meet my expectations at all! That's sad! August 28, 2012
Rated 2 out of 5 by Old room. A lot of dust. It is a old hotel with old and outdated room furniture, carpet and TV. The room smells old. I am allergic and I had very bad moments due the amount of dust in the room (carpet, under furniture, etc). It is a Sheraton only in the brand... December 1, 2013
Rated 5 out of 5 by Beautiful city-great hotel We enjoyed our stay. The Hotel staff were very professional and helpful. The rooms are very comfortable and clean and, although it is a large Hotel, we were not disturbed by any noise from other rooms. Optimal Sound proofing! We especially liked the tea/coffee making possiblilies in the room. May 8, 2013
Rated 5 out of 5 by A great hotel in an ideal part of the city I just stayed on night... the rooms and facilities were good. The roof bar has excellent views of the city but as you would expect very expensive 13 euros for a large beer! It is only a 10 euro taxi ride from the airport and the same again to the bars enjoyed by the locals.. March 18, 2013
Rated 5 out of 5 by Expectations exceeded!!!! My husband and I have a wonderful time at the hotel, the staff exceeded our expectations, they had a very nice welcoming surprise for us, the room was lovely, clean, the bed was very comfortable, the view was spectacular from our room and the location soo convenience. May 30, 2013
Rated 3 out of 5 by Disappointment telephone did not work, blinds in bathroom did not work and 2 requests to fix, payment for wifi, payment for access to swimming pool at Gold status staying on Club Floor! Staff attitude very good, views from 24 and 25/F stunning but some trek to old town. September 24, 2013
Rated 5 out of 5 by Staff at this hotel The staff at this hotel are the nicest, friendly and most obliging. The front entrance staff named RUI was soooooooo helpful in making us comfortable and guiding us to a country where we did not know the lauguage. We loved the hotel and the country. April 28, 2013
Rated 4 out of 5 by This hotel has nice business profiles The hotel represented a great opportunity to meet Colleagues and for attending outstanding conference with high professional impacts and facilities. December 7, 2013
Rated 5 out of 5 by Excellent hotel and location Not our first stay and certainly will be back. Great location near the center of Lisbon and a great hotel with very corteous staff. December 12, 2013
Rated 4 out of 5 by Great rooms The room was spacious and comfortable. What I specifically liked was the window that could be opened and the extra chair. Also, the business area with computers and printers was nice. October 21, 2013
Rated 5 out of 5 by Most wonderful staff Front desk, bell staff, concierge, door staff... all understood customer service so well. These folks are the Japanese of Europe... Spectacular. Hotel is modern with reasonable lounge offering. October 1, 2013
Rated 5 out of 5 by great Staff I've been with my family for holiday in Lisboa, Ms Carvalho did a great service and support me a lot. I spent great days there. concierge gave me good reccomandation about sightseeing and place to dine. August 26, 2013
Rated 5 out of 5 by Nice, Clean, Reasonably priced Got a room on the 19th floor. Recently got SPG Gold Status so I was able to take advantage of free internet. The room was big and clean. Loved the washroom. Overall a great experience and would come again. May 13, 2013
Rated 5 out of 5 by Excellent Hotel Great location and facility. Staff was helpful when needed. December 18, 2013
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