Rated 4 out of 5 by CCAI Not sure I would stay again
Good location to convention center and outlet shops. Bus/rail terminal close by as well. While walking around the outlets there were some homeless folks. Noticed a mission residence outside of parking area - which costs extra $12 per day. After parking our car we notices a syringe on the ground. Not sure if we would stay here again for $171 per night.
23 mai 2013
Rated 4 out of 5 by Bobjo The walk around
The only thing I don't like about this hotel is you have to walk all the way around the hotel to get to the street. We had a handicapped parent with us. This made it difficult. They need to make an entrance in the rear of the building so you don't have to walk around the entire building. Other than that the place is great. Hobeeb the bellman was the best. Thanks for your help. See you soon.
21 mai 2013
Rated 4 out of 5 by Charlie50 Great place but the rooms don't have wifi!!!
The hotel is great and has a great history. It's in the middle of great shops and a quick walk to the casino. I am very disappointed in the fact that the room doesn't have wifi or outlets for charging phone or ipad/iPod near the bed.
I travel for a living and all other Sheratons have it.
19 mai 2013
Rated 4 out of 5 by Mittens380 This is a beautiful hotel
Great service and location
5 mai 2013
Rated 4 out of 5 by Sandy63 Most Convenient for Convention Center Atendees
I stayed at this hotel for eight nights during a conference at the Convention Center. The location was quite convenient and the skywalk was a blessing, saving me the exposure to the cold weather. The staff was very helpful and did their best to meet my needs.
However, there was one problem, which I believe can be corrected immediately. After a long day of travel and a long drive from the Philadelphia Airport, I checked in and went to my room. After unpacking, I decided to take a soak in the bath tub before I retired to bed. I was highly disappointed when I discovered that the tub lining was peeling up. I reported it to Guest Services and they agreed to change the room. This also meant that I would have to pack everything and go to another room. I was too tired to move, so I decided to stay in the room and take showers instead. Because of this, the trip was not as relaxing as it could have been.
The breakfast at the hotel was very good with great options. On the mornings when I only wanted something small, I was able to get a small takeout at a great price. The restaurant downstairs was outrageous. I found it to be very expensive and did not offer value for money.
29 avril 2013
Rated 4 out of 5 by Bess1123 Nice, convenient
Usual Sheraton. Miss America decor was fun.
8 avril 2013
Rated 4 out of 5 by Krzy Mrs. Krzywicki
Overall a nice stay, with the exception of the food, we used 8,000 points for the club level, and the portions were very small and very limited supplies of food. Not worth the points this visit for a club level.
1 avril 2013
Rated 4 out of 5 by Cornerinn27 No Upgrade -rebuffed rudely
At Check in , asked for an upgrade because i am a SPG owner.
I had rented a room on the Hospitality floor. I was advised rudely that i had the upgrade. i asked for a suite
I wasnt told there werent suites available, just told that i had been upgraded to hospitality floor.
I paid for the hospitality foor. Staff didnt want to hear it.
Other than that it was a nice Hotel
11 mars 2013
Rated 4 out of 5 by Lamplighter Oasis during a storm
The stay was actually great, although free wifi/internet would be a plus (these days). The request for a review is where my name gets misspelled, and where I feel less warmly looked after than I did while there. The little touches - a better type of coffee, a very nice series of soaps, and a nice desk and chairs - made the stay more cozy. I wish I knew the differences among the overwhelming number of pillows so I could have chosen with knowledge as opposed to the feel of the covers. It was lovely to be in the room and watch the storm develop outside, feeling quite buffered.
7 mars 2013
Rated 4 out of 5 by 34ford Very convenient location.
The staff was very accomidating and went out of their way to service us.
4 mars 2013
Rated 4 out of 5 by Kevin A/C Stay
The lobby staff was poilite and helpful. The first room we were given had not been cleaned yet, but the staff quickly gave us one the was ready. The queen size beds do not look to be more than a double and the mattress needed to be replaced, as it was wore out and not very comfortable.The place is clean, but coud use some updating.
18 février 2013
Rated 4 out of 5 by Edward98 Issues with Electric Outlets
RM 542 had some issues with electric outlet and what could be plugged in at the same time. Refrigerator and microwave could not be plugged in simultaneously.
Also, the lamp plugged into the same outlet did not work (switch broken off).
Not sure if other rooms have the same issue, but 542 did.
11 février 2013
Rated 4 out of 5 by Simi531 Convenience and service great
We stayed here for a Cheerleading competition. The staff was wonderful and helpful. Rooms and halls could have been a little cleaner but I know they were dealing with a very large group of kids! Wish they would also open the coffee area earlier than 7 am and have another restaurant option within the building. There was access though the hotel to the tavern across the street. A little confusing to get to from inside the hotel so we just walked across the street. Breakfast was good. Little pricey but what was expected! Beds were VERY comfortable and room was a good size. Not too cramped which was nice. Overall a very nice stay and will book again for next year!
4 février 2013
Rated 4 out of 5 by DISAPPOINTED Usually much better!
When I first entered the room it did not have that crisp clean look and smell that most Sheratons usually have. No SPG extras were offered or encouraged at check in. Biggest disappointment...no hot water. Maybe I just got a bad room and probably should have called the desk but the hotel was booked solid and I just decided to deal with it :(
4 février 2013
Rated 4 out of 5 by cathykv Expected from Sheraton
This location had all of the amenities we'd expect from a Sheraton and was near the Boardwalk. Guest Services left a bit to be desired, they required me to call 3 separate times to a) request my car from valet, b) request a bellman, and c) checkout. I'm used to making one call to accomplish all three.
3 février 2013
Rated 4 out of 5 by Cheeks87 Excellent Hotel
We loved our room. We didn't enjoy the 2am banging and yelling of other guests and then not getting anyone at the front desk when we wanted someone to deal with it. Overall I'd say the cleanliness and comfort was outstanding. The staff who checked us in was most helpful and pleasant which I loved! We were given a credit once we complained upon check out about the noise which was much appreciated. Excellent place to stay!
28 janvier 2013
Rated 4 out of 5 by Kaeley18 Great Location
Great location, central to shopping, dining, and activities at the Convention Center. Walking distance to the Boardwalk.
22 janvier 2013
Rated 4 out of 5 by GYMMOM2013 Friendly Staff
Very clean hotel and friendly staff. The hotel definetly meets the Sheraton standard, so its a safe bet that you will be comfortable. The rooms are a nice size and beds are clean and comfortable. Unfortunately the day we arrived the pool was not available. We hoped that it would be available before checkout and constatntly called guest services. To only get the correct information from another guest when the pool did reopen. So I personally didn't get to enjoy the pool but it did look very enjoyable.
20 janvier 2013
Rated 4 out of 5 by stephg the hotel is very nice
eeryhting was great and the staff was very friendly
13 janvier 2013
Rated 4 out of 5 by Neetp31855 Bedding needs changing
The sheets were very scratchy.. Rough.. Not soft and my roommate and I had a tough time sleeping.. Pillows were too soft. Room is great but seriously they need to change the bedding.
13 janvier 2013
Rated 4 out of 5 by jay123 Great room and hotel, TERRIBLE bed
If it weren't for the bed, this would be a glowing 5 star review. However, a hotel room is all about spending the night and both my wife and I woke up in tremendous back and shoulder discomfort due to the extremely poor mattress and pillows provided.
It's a great hotel, but not a great place to get a good night's sleep.
3 janvier 2013
Rated 4 out of 5 by Re28 Good but could improve a few things....
The hotel was nice but could be better. Didn't like that you had to park across the street and then pay $14.00 to park your car. Was unimpressed with the buffet breakfast, although our waitress was excellent. The food was far from great. We stayed on a Friday night and although it said there was entertainment on Friday and Saturday nights, there wasn't any. Liked the toiletries in the bathroom, they were nicer then most and the room was clean.
30 décembre 2012
Rated 4 out of 5 by Mike25 Great stay
Great stay with friends. Met all of my needs and accommodated my request for an upgrade and connecting rooms.
26 décembre 2012
Rated 4 out of 5 by thebutlers Lovely hotel, but limited dining options
Just remember that if you arrive on a Sunday or Monday the bar is closed. Your only hotel dinner options any day is the Tun Tavern. However, there are many high end restaurants to have lunch and dinner in the city. The Club Lounge does NOT serve any alcohol. Staff very pleasant and helpful.
14 décembre 2012
Rated 4 out of 5 by jtsjr Sheritan in AC
nice clean and ok price We just needed a bed for a few hours
11 décembre 2012
Rated 4 out of 5 by Kecia1012 Black Friday Shopping
I love this hotel for its location. plus it is comfortable to get a good night sleep
27 novembre 2012
Rated 4 out of 5 by Bobby71 Pet policy
We thought that if you're gonna have a pet policy you should designate specific floors. Every guest shouldn't have to tolerate barking dogs throughout the night or early morning hours. Otherwise it's a nice experience with a great location.
26 novembre 2012
Rated 4 out of 5 by Paul1055 Bibles in rooms
We always have a great time staying at the Sheraton in AC more so than the casinos.
We feel relaxed and more comfortable in your hotel. We bring our dog and have a great family time going around shopping as well as the gambling in the casinos. It is a respite to come back and enjoy your accommodations.
However, I thought it strange that you do not have bibles in your rooms from the Gideon society. I needed one and could not be helped. I am not opposed to other sacred books as well.
25 novembre 2012
Rated 4 out of 5 by HelenS This hotel is adequate but not 4*
The AC Sheraton did an adequate job of meeting my needs, but my "deluxe" room was far from deluxe and I expected some more space.
Housekeeping did an excellent job, but service at the front desk beyond carrying out check-in was very slow. There was no bell-boy on duty when we arrived early evening and no apology for this from reception, who just shrugged and said we could take the luggage trolley in the lift ourselves and ring down when we had finished with it!
The hotel should make it clearer that only ONE bottle of mineral water is complementary and the others are charged at $2. The $2 on the other bottle is in VERY small print and many people will assume they are both labeled as complementary as the paper tags on he bottles are virtually idenical.
15 novembre 2012
Rated 4 out of 5 by Jennifer2012 Great location!
Great hotel. Located across the street from the convention center and next door to the outlets. Only complaint is that wireless was not free of charge. One hour complimentary service is not enough for a business professional on travel. Wireless access was availabe for additional charge in the rooms though
26 octobre 2012